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Social Service Assistant Jobs in Rochester, NY (NOW HIRING)

Friendly Senior Living

Social Worker

Rochester, NY · On-site

$26.80 - $31.07/hr

Coordinates community-based services and/or transfer requirements to another facility. * Interprets ... May be requested to assist in the evacuation of Members or perform other procedures to protect the ...

Mary Cariola Center

SOCIAL WORK SUPERVISOR

Rochester, NY · On-site

$65K - $75K/yr

Provide social work services for an assigned caseload of students * Act as an advocate, liaison ... Participate in Social Work coverage as assigned * Assist in the management of emergency situations ...

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All JobsSocial Service JobsSocial Service Assistant JobsSocial Service Assistant Jobs in Rochester, NY

Social Service Assistant information

See Rochester, NY salary details

$28.1K

$43.1K

$58.2K

How much do social service assistant jobs pay per year?

As of Jul 19, 2026, the average yearly pay for social service assistant in Rochester, NY is $43,103.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,500.00 and $50,800.00 per year, depending on experience, location, and employer.

What is the difference between Social Service Assistant vs Social Worker?

AspectSocial Service AssistantSocial Worker
CredentialsHigh school diploma or equivalent; some roles may require certificationBachelor's degree in social work (BSW) or related field; licensure often required
Work EnvironmentCommunity agencies, healthcare facilities, schoolsHospitals, government agencies, private practices
Employer & IndustryNonprofits, healthcare, educationHealthcare, social services, government
Job FocusAssisting with client needs, providing support, and coordinating servicesAssessing client needs, developing treatment plans, advocacy

While both roles support individuals and communities, Social Service Assistants typically perform supportive tasks under supervision, whereas Social Workers take on more complex case management and advocacy responsibilities, often requiring advanced degrees and licensure.

What are the key skills and qualifications needed to thrive as a Social Service Assistant, and why are they important?

To thrive as a Social Service Assistant, you need a background in social work or human services, often with an associate’s degree or relevant experience. Familiarity with case management software, basic data entry systems, and client record-keeping tools is typically required. Compassion, active listening, and strong organizational skills help professionals connect with clients and coordinate supportive services effectively. These skills are crucial for ensuring clients receive appropriate assistance and for maintaining accurate case documentation in a supportive environment.

What do social service assistants do?

Social service assistants support clients by helping them access community resources, providing information, and assisting with paperwork. They often work under the supervision of social workers or case managers in settings such as hospitals, schools, or social service agencies. Strong communication skills and knowledge of social programs are important for this role.

What are some common challenges faced by Social Service Assistants when supporting clients from diverse backgrounds?

Social Service Assistants often work with clients from various cultural, socioeconomic, and educational backgrounds, which can present challenges in communication and understanding individual needs. It's important to be adaptable and sensitive to cultural differences while maintaining professional boundaries. Building trust and rapport may take additional time, and Social Service Assistants must be resourceful in connecting clients with appropriate community resources. Regular collaboration with social workers and other professionals ensures comprehensive support and helps address these challenges effectively.

What are Social Service Assistants?

Social Service Assistants are professionals who support social workers and help clients access community services and resources. They assist people dealing with challenges such as disability, illness, poverty, or family issues by providing information, helping with paperwork, and connecting them to the appropriate programs. Their work often involves interviewing clients, maintaining records, and coordinating services under the supervision of licensed social workers. Social Service Assistants play a vital role in improving the well-being of individuals and families in need.

What Is a Social Service Assistant?

A social service assistant, or human service assistant, works with clients who need public assistance. Their duties include assessing what benefits people need, such as in-home medical care, food stamps, or other forms of social services, and ensuring clients are able to access those benefits. A social service assistant may also perform administrative tasks, including scheduling, monitoring and documenting client progress, and writing departmental reports.

Do you need a degree to be a social services assistant?

A social service assistant typically does not need a college degree but may require a high school diploma or equivalent. Relevant skills include communication, organization, and knowledge of social services, and some positions may prefer or require certification or training in specific areas. Requirements can vary by employer and location.

What are examples of social assistance jobs?

Social Service Assistants work in roles such as case aides, community outreach workers, and support staff in social service agencies. These jobs often involve helping clients access resources, providing administrative support, and collaborating with social workers to meet client needs. They typically require strong communication skills and knowledge of social services programs.

What skills do you need to be a social services assistant?

A social service assistant needs strong communication and interpersonal skills to interact effectively with clients and team members. They should have organizational abilities, basic knowledge of social services, and often require patience, empathy, and cultural sensitivity. Familiarity with documentation and computer skills are also important for managing case records and using relevant software.
More about Social Service Assistant jobs
What are the most commonly searched types of Social Service jobs in Rochester, NY? The most popular types of Social Service jobs in Rochester, NY are:
What are popular job titles related to Social Service Assistant jobs in Rochester, NY? For Social Service Assistant jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Social Service Assistant jobs in Rochester, NY look for? The top searched job categories for Social Service Assistant jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Social Service Assistant jobs? Cities near Rochester, NY with the most Social Service Assistant job openings:
Social Service Assistant jobs near you
Infographic showing various Social Service Assistant job openings in Rochester, NY as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $43,103 per year, or $20.7 per hour.

Social Worker Assistant

New York Rehab and Nursing

Webster, NY

$22 - $24/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 16 days ago

Job description

Social Worker Assistant

Full job description

Pay: $ 22/hr - $24/hr

Job Type: Full-time

We offer the Following:

  • Premium Compensation

  • Great Benefits Package

  • Professional Growth & Stability

  • Weekly pay & direct deposit

Benefits:

  • 401k

  • Dental Ins

  • Health Ins

  • Paid Time Off (PTO)

Flexible Schedule:

  • Monday to Friday

  • Day shift

Looking to hire a Full-time Social Worker Assistant for our skilled nursing facility. Join us in making a difference in the lives of those we serve by providing exceptional care and support.

Educational Requirements (preferred):

An individual with a minimum of a bachelor's degree in social work or a bachelor's degree in a human services field including, but not limited to, sociology, gerontology, special education, rehabilitation counseling, and psychology; and one year of supervised social work experience in a health care setting working directly with individuals.

 

Experience Required: Minimum of 2 years' experience in the social work field as a social worker; Minimum of 1-year supervised experience in a health care facility in the Social Services department

Essential Functions: 

  • Maintain confidentiality and privacy of all patients

  • Ensure that the medical, social, and emotional needs of each resident are provided for

  • Provide crisis intervention, counseling, or other services to residents and families

  • Assist new residents and families in the initial adjustment phase

  • Work with residents and families on planning discharges

  • Coordinate social services to ensure the daily social services can be adequately provided

  • To provide a full range of medical, social and case management services to meet the bio-psycho-social, financial, emotional and cultural needs of patients, outpatients and their families

  • Identifying individual social and emotional needs

  • Participating in interdisciplinary care plan meetings to ensure treatment of the social and emotional needs of the resident

  • Utilizes high risk criteria and/or consultation referrals to identify patients in need of or who could benefit from social work assessment and intervention

  • Formulates and implements treatment and discharge plans that are safe and timely and in line with the expectations of the site and promote patient choice

  • Performs related duties as required

  • Coordinating admissions and discharges to ensure facility census is kept at its maximum capacity

  • Maintain written documentation in the medical record per facility policy and state and federal guidelines

  • Communicates and interprets policies and procedures to all applicable staff, and monitors staff practices and implementation

  • Participate in daily or weekly management team meetings to discuss resident status, census changes, personnel, or resident complaints or concerns

  • Demonstrates knowledge of and application of Key Clinical Quality Indicators.

  • Ensures that assigned resident assessments and care plans are incompliance

  • Actively participates as a member of the QAA Committee

 

Work Location: In person

ACKNOWLEDGEMENT

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. All pay rates and bonuses are paid and/ or awarded to employees based on the facilities policy and/ or the CBA, depending on the position.