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Social Service Assistant Jobs in Rochester, NY (NOW HIRING)

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Social Service Assistant information

See Rochester, NY salary details

$28.1K

$43.1K

$58.2K

How much do social service assistant jobs pay per year?

As of Jul 20, 2026, the average yearly pay for social service assistant in Rochester, NY is $43,103.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,500.00 and $50,800.00 per year, depending on experience, location, and employer.

What is the difference between Social Service Assistant vs Social Worker?

AspectSocial Service AssistantSocial Worker
CredentialsHigh school diploma or equivalent; some roles may require certificationBachelor's degree in social work (BSW) or related field; licensure often required
Work EnvironmentCommunity agencies, healthcare facilities, schoolsHospitals, government agencies, private practices
Employer & IndustryNonprofits, healthcare, educationHealthcare, social services, government
Job FocusAssisting with client needs, providing support, and coordinating servicesAssessing client needs, developing treatment plans, advocacy

While both roles support individuals and communities, Social Service Assistants typically perform supportive tasks under supervision, whereas Social Workers take on more complex case management and advocacy responsibilities, often requiring advanced degrees and licensure.

What are the key skills and qualifications needed to thrive as a Social Service Assistant, and why are they important?

To thrive as a Social Service Assistant, you need a background in social work or human services, often with an associate’s degree or relevant experience. Familiarity with case management software, basic data entry systems, and client record-keeping tools is typically required. Compassion, active listening, and strong organizational skills help professionals connect with clients and coordinate supportive services effectively. These skills are crucial for ensuring clients receive appropriate assistance and for maintaining accurate case documentation in a supportive environment.

What do social service assistants do?

Social service assistants support clients by helping them access community resources, providing information, and assisting with paperwork. They often work under the supervision of social workers or case managers in settings such as hospitals, schools, or social service agencies. Strong communication skills and knowledge of social programs are important for this role.

What are some common challenges faced by Social Service Assistants when supporting clients from diverse backgrounds?

Social Service Assistants often work with clients from various cultural, socioeconomic, and educational backgrounds, which can present challenges in communication and understanding individual needs. It's important to be adaptable and sensitive to cultural differences while maintaining professional boundaries. Building trust and rapport may take additional time, and Social Service Assistants must be resourceful in connecting clients with appropriate community resources. Regular collaboration with social workers and other professionals ensures comprehensive support and helps address these challenges effectively.

What are Social Service Assistants?

Social Service Assistants are professionals who support social workers and help clients access community services and resources. They assist people dealing with challenges such as disability, illness, poverty, or family issues by providing information, helping with paperwork, and connecting them to the appropriate programs. Their work often involves interviewing clients, maintaining records, and coordinating services under the supervision of licensed social workers. Social Service Assistants play a vital role in improving the well-being of individuals and families in need.

What Is a Social Service Assistant?

A social service assistant, or human service assistant, works with clients who need public assistance. Their duties include assessing what benefits people need, such as in-home medical care, food stamps, or other forms of social services, and ensuring clients are able to access those benefits. A social service assistant may also perform administrative tasks, including scheduling, monitoring and documenting client progress, and writing departmental reports.

Do you need a degree to be a social services assistant?

A social service assistant typically does not need a college degree but may require a high school diploma or equivalent. Relevant skills include communication, organization, and knowledge of social services, and some positions may prefer or require certification or training in specific areas. Requirements can vary by employer and location.

What are examples of social assistance jobs?

Social Service Assistants work in roles such as case aides, community outreach workers, and support staff in social service agencies. These jobs often involve helping clients access resources, providing administrative support, and collaborating with social workers to meet client needs. They typically require strong communication skills and knowledge of social services programs.

What skills do you need to be a social services assistant?

A social service assistant needs strong communication and interpersonal skills to interact effectively with clients and team members. They should have organizational abilities, basic knowledge of social services, and often require patience, empathy, and cultural sensitivity. Familiarity with documentation and computer skills are also important for managing case records and using relevant software.
What are the most commonly searched types of Social Service jobs in Rochester, NY? The most popular types of Social Service jobs in Rochester, NY are:
What are popular job titles related to Social Service Assistant jobs in Rochester, NY? For Social Service Assistant jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Social Service Assistant jobs in Rochester, NY look for? The top searched job categories for Social Service Assistant jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Social Service Assistant jobs? Cities near Rochester, NY with the most Social Service Assistant job openings:
Infographic showing various Social Service Assistant job openings in Rochester, NY as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $43,103 per year, or $20.7 per hour.
Social Worker I - HC-Full Time, Day

Social Worker I - HC-Full Time, Day

Rochester Regional Health

Rochester, NY

$60K - $73K/yr

Full-time

Re-posted 18 days ago


Rochester Regional Health rating

7.4

Company rating: 7.4 out of 10

Based on 216 frontline employees who took The Breakroom Quiz

263rd of 886 rated healthcare providers


Job description

POSITION: Social Work

LOCATION: Rochester Regional Health Home Care - Newark

SCHEDULE: Full Time

HOURS: 40 hours per week

This position is responsible for the delivery of social work services to identified home care clients. The Social Worker provides support and counseling to referred clients and facilitates financial and long-term care planning, as needed. The Social Worker is responsible for communicating with health care team and documenting all care activities.

Essential Responsibilities/Accountabilities
Interprets to the home health team the social factors in the patient situation that may have bearing on his/her progress.
Helps patient and family understand and accept the illness and to anticipate its accompanying adjustments.
Coordinates resources to alleviate the financial impact of illness and assists patient and family in planning for payment of medical care.
Determines the need for continued social work service and draws upon other community agencies that can further assist the patient and family.
If necessary, assists with alternative planning for patients using appropriate community resources.
Assist with discharge planning from Lifetime Care program(s).
Serves as liaison with social work departments and other health and social agencies in the community.
Keeps social work staff informed of community and agency issues.
Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values and adhering to the Corporate Code of Conduct.
Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures.
Regular and reliable attendance is expected and required.
Performs other functions as assigned by management.
Minimum Qualifications
Bachelor's Degree in health related field with a minimum two years related experience.
Home visiting experience strongly preferred.
Proven psycho social assessment skills.
Effective verbal and written communication skills essential.

Level II - require similar qualifications as level I, as well as:
Bachelor's Degree in Social Work with a minimum of five years direct Social Work experience.
Ability to stay organized and flexible important. Possession of a valid NYS driver's license and own car required.
Requires pre-employment physical exam as required by NYS Dept. of Health.
Demonstrates strong communication (both written and verbal), interpersonal, organizational, and time management skills.
Basic computer skills are necessary. Experience with documentation in an electronic medical record
With training provided, must demonstrate the ability to learn and utilize new systems, computer applications and operating environments as necessary.
Demonstrated ability to effectively manage time and caseload autonomously.
On Call may be required.

EDUCATION:

LICENSES / CERTIFICATIONS:

PHYSICAL REQUIREMENTS:

S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee's physician or delegate will be considered for accommodations.

PAY RANGE:

$60,500.00 - $73,000.00

CITY:

Newark

POSTAL CODE:

14513

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.


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