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Social Media Customer Service Jobs (NOW HIRING)

Taziki's Mediterranean Cafe

Social Media Specialist

AL · On-site

Serve as the social media customer service point of contact Qualifications: * 3-5 years of experience working directly with social media for a brand * Bachelor's degree in marketing or related field

Chedraui USA

Associate Manager, Social Media

Commerce, CA · On-site

$70K/yr

Associate Manager, Social Media Store Support Center We are searching for an experienced Associate ... Align with Media, CRM, and Digital teams on integrated campaigns * Support store-level and regional ...

UnitedFreedomServices

Be Seen First

Social Media Marketing & Customer Service

Tarzana, CA · Remote

$15 - $20/hr

NOW HIRING: 3 PART-TIME SOCIAL MEDIA & CONTENT ASSISTANTS & 1 EXPERT SEO EXPERT (SEO EXPERT PAY IS ... Auto Body & Mechanic Shop * Computer & IT Services Company * Attic Construction Company Each ...

New

UnitedFreedomServices

Be Seen First

Social Media Marketing & Customer Service

Tarzana, CA · Remote

$15 - $20/hr

NOW HIRING: 3 PART-TIME SOCIAL MEDIA & CONTENT ASSISTANTS & 1 EXPERT SEO EXPERT (SEO EXPERT PAY IS ... Auto Body & Mechanic Shop * Computer & IT Services Company * Attic Construction Company Each ...

New

UnitedFreedomServices

Be Seen First

Social Media Marketing & Customer Service

Tarzana, CA · Remote

$15 - $20/hr

NOW HIRING: 3 PART-TIME SOCIAL MEDIA & CONTENT ASSISTANTS & 1 EXPERT SEO EXPERT (SEO EXPERT PAY IS ... Auto Body & Mechanic Shop * Computer & IT Services Company * Attic Construction Company Each ...

New

Sparkloft Media

Social Media Intern

Atlanta, GA · On-site

$14.75 - $19/hr

Client Services Reports to: Group Account Supervisor / Account Supervisor Location: Atlanta, GA ... Has a customer-first mindset and great people skills * Attention to Detail: Strong attention to ...

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Social Media Customer Service information

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How much do social media customer service jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for social media customer service in the United States is $24.68, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $31.01 per hour, depending on experience, location, and employer.

How to make $1000 a week remotely?

A social media customer service role can potentially earn $1000 or more weekly if working full-time, especially in high-demand environments or with specialized skills like social media management and communication tools. Increasing income may involve taking on multiple clients, gaining certifications, or expanding responsibilities to include content moderation, community engagement, and support across various platforms.

What is a Social Media Customer Service job?

A Social Media Customer Service job involves assisting customers through social media platforms like Facebook, Twitter, and Instagram. Representatives respond to inquiries, resolve complaints, and engage with customers to provide support and maintain brand reputation. They also monitor conversations, escalate complex issues, and ensure a positive customer experience. Strong communication skills and a good understanding of social media etiquette are essential.

What jobs pay 4000 a week without a degree?

Social media customer service roles typically do not pay $4,000 per week without specialized experience or high-level freelance contracts. High earnings in this field usually require advanced skills, a strong client base, or management positions, but most entry-level roles pay less. Jobs that can reach this income level often involve entrepreneurship, sales, or consulting rather than standard customer service positions.

What are the key skills and qualifications needed to thrive in the Social Media Customer Service position, and why are they important?

To thrive as a Social Media Customer Service professional, you need strong written communication, problem-solving abilities, and a keen understanding of social media platforms, often supported by relevant experience or coursework. Familiarity with customer relationship management (CRM) tools, help desk software, and social listening tools is commonly required in this role. Outstanding candidates also demonstrate patience, empathy, and the ability to quickly de-escalate tense situations while maintaining a brand's voice. These skills ensure efficient, positive customer interactions and help maintain the company’s online reputation.

How can I make 2000 a week working from home?

A social media customer service role can potentially pay $2000 a week if you work full-time, handle high-volume accounts, and have strong communication and social media skills. Earning this level of income may require multiple clients or a high-paying employer, along with experience in customer support and familiarity with social media platforms. Building a reputation and gaining certifications can also help increase earning potential in this field.

What is customer service in social media?

Customer service in social media involves managing and responding to customer inquiries, complaints, and feedback through social media platforms. Social media customer service representatives use communication skills and tools like chat, messaging, and monitoring software to provide timely support and maintain positive brand interactions.

What does a typical day look like for someone in a Social Media Customer Service role?

A typical day in a Social Media Customer Service role involves monitoring various social media channels for customer inquiries, responding to questions and concerns in real-time, and escalating complex issues to the appropriate internal teams as needed. You may also draft responses, participate in ongoing brand campaigns, and analyze feedback trends to help improve overall customer experience. Collaboration with social media managers, marketing teams, and other customer service representatives is common to ensure that messaging is consistent and accurate. The fast-paced environment requires multitasking and staying informed about the latest updates to social platforms and company policies.

More about Social Media Customer Service jobs
What cities are hiring for Social Media Customer Service jobs? Cities with the most Social Media Customer Service job openings:
What are the most commonly searched types of Social Media Customer Service jobs? The most popular types of Social Media Customer Service jobs are:
What states have the most Social Media Customer Service jobs? States with the most job openings for Social Media Customer Service jobs include:
What job categories do people searching Social Media Customer Service jobs look for? The top searched job categories for Social Media Customer Service jobs are:
Social Media Customer Service jobs near you
Infographic showing various Social Media Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $51,341 per year, or $24.7 per hour.
Social Media/ Customer Relations Manager

Social Media/ Customer Relations Manager

Fiesta Kia

Albuquerque, NM

$104K/yr

Full-time

Posted 3 days ago

Job description

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Social Media / Customer Relations Manager

Location: Albuquerque, NM, 87110

Job Overview

We are seeking a dynamic and experienced Social Media / Customer Relations Manager to join our team in Albuquerque, NM. The ideal candidate will be responsible for managing our social media presence, engaging with customers, and ensuring a positive brand experience across all platforms.

Key Responsibilities
  • Develop, implement, and manage social media strategies to increase brand awareness and engagement.
  • Monitor social media channels and respond promptly to customer inquiries, comments, and feedback.
  • Build and maintain strong relationships with customers to enhance satisfaction and loyalty.
  • Collaborate with marketing and sales teams to align social media campaigns with business goals.
  • Analyze social media metrics and customer feedback to improve communication strategies.
  • Handle customer complaints and resolve issues in a professional and timely manner.
  • Create engaging content tailored to different social media platforms.
  • Stay up-to-date with the latest social media trends and best practices.
Qualifications
  • Proven experience as a Social Media Manager, Customer Relations Manager, or similar role.
  • Strong knowledge of social media platforms, tools, and analytics.
  • Excellent communication and interpersonal skills.
  • Ability to handle difficult customer situations with professionalism and empathy.
  • Creative mindset with attention to detail.
  • Ability to work independently and as part of a team.
  • Familiarity with Albuquerque market and customer base is a plus.
How to Apply

If you are passionate about social media and customer relations and want to make a meaningful impact, please submit your resume and cover letter to our HR department.

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