ZipRecruiter

Log In

1

Social Media Support Jobs (NOW HIRING)

Neura Market

$80 - $100/hr

Role Summary As a Social Media Support Specialist, you are at the forefront of helping developers create while managing our social media presence and community interactions. You'll assist developers ...

AEG

Intern, Social Media

Ashburn, VA · On-site

$15.30/hr

The Intern, Social Media supports the Washington Commanders' digital presence by assisting with content creation and scheduling for all brand primary and ancillary social media accounts. This role ...

next page

Showing results 1-20

All JobsBusiness JobsMarketing JobsSocial Media Marketing Specialist JobsSocial Media Support Jobs

Social Media Support information

See salary details

$8

$23

$36

How much do social media support jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for social media support in the United States is $23.63, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $28.61 per hour, depending on experience, location, and employer.

What is social media support?

A Social Media Support job involves assisting customers, addressing inquiries, and resolving issues through social media platforms like Facebook, Twitter, and Instagram. It requires monitoring messages, comments, and posts to ensure prompt and professional responses. Social Media Support specialists may also escalate complex issues, track customer sentiments, and collaborate with other teams to improve user experience. Strong communication skills, problem-solving abilities, and knowledge of social media trends are essential for success in this role.

What are the typical daily responsibilities of someone working in social media support?

A Social Media Support professional typically monitors brand social media channels, responds to customer inquiries or complaints, and escalates issues when necessary. Daily tasks often include drafting thoughtful, empathetic responses, coordinating with other departments to resolve complex concerns, and tracking trends in user feedback. You may also help update FAQ resources and report on recurring issues to aid process improvements. This role is highly interactive and requires the ability to multitask and prioritize effectively in a fast-changing environment.

What are the key skills and qualifications needed to thrive in social media support, and why are they important?

To thrive as a Social Media Support professional, you need strong knowledge of social media platforms, customer service experience, and excellent written communication skills, often supported by a degree in communications or marketing. Familiarity with social media management tools (such as Hootsuite or Sprout Social) and CRM systems is commonly required. Outstanding problem-solving abilities, patience, and the ability to handle high-pressure situations set top performers apart in this role. These skills are crucial for effectively resolving customer inquiries, protecting brand reputation, and ensuring a positive user experience across digital channels.

More about Social Media Support jobs

What cities are hiring for Social Media Support jobs?

Cities with the most Social Media Support job openings:

What are the most commonly searched types of Social Media Support jobs?

The most popular types of Social Media Support jobs are:

What states have the most Social Media Support jobs?

States with the most job openings for Social Media Support jobs include:

What are popular job titles related to Social Media Support jobs?

For Social Media Support jobs, the most frequently searched job titles are:

Social Media Support jobs near you
Infographic showing various Social Media Support job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $49,156 per year, or $23.6 per hour.

Social Media Support - Remote / Telecommute

CYNET SYSTEMS

Los Angeles, CA • Remote

$30 - $35/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Posted 14 days ago

Job description

Job Overview:

Pay Range: $30.00hr - $35.00hr

Requirement/Must Have:

  • Strong writer and editor with ability to produce executive-ready copyediting and document preparation.
  • Strong executive presence and professionalism.
  • Strong abilities to edit photo and video for social media.
  • Skilled in writing and reviewing captions and comments with meticulous detail for grammar and accuracy.
  • High level of technical proficiency with social media specifications and uploading requirements.
  • Reliable communicator among many cross-functional teams.
  • Demonstrated ability to collaborate with others while handling important and at times sensitive communications.
  • Highly organized.

Skills:

  • Copyediting.
  • Document preparation.
  • Photo editing.
  • Video editing.
  • Social media management.
  • Technical proficiency with social media specifications.

Qualification And Education:

  • HS Diploma or Equivalent.

Benefits:

Our Benefits Include:

  • Medical, Dental, and Vision Insurance
  • 401(k) Retirement Plan
  • Health Savings Account (HSA)
  • Disability Insurance (Short-Term and Long-Term)
  • Life and AD&D Insurance
  • Paid Sick Leave (where required by applicable state or local law)
  • Supplemental Insurance Plans
  • Identity Theft Protection
  • Pet Insurance
  • Employee Wellness Programs
  • Employee Assistance Program (EAP)
  • Career Growth and Professional Development Opportunities

Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.


About Cynet Systems


Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.

As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Cynet Systems logo

About Cynet Systems

Sourced by ZipRecruiter

Cynet Systems Inc is a staffing and recruiting corporation nestled in Ashburn, VA, USA. Established in 2010, the company operates within the Information Technology and Services sector, specializing in providing effective workforce solutions to different business needs, including IT consulting, direct hire, and contract staffing services. Through the years, Cynet Systems has built an impressive portfolio, going beyond borders and expanding its operations internationally in Canada and India. Rooted in its core values of teamwork, leadership, and commitment, Cynet Systems helps businesses unlock their full potential by providing versatile and competent professionals that perfectly align with their needs. Fueled by their unwavering mission to deliver top-tier talent to businesses worldwide, Cynet Systems garnered various recognitions including SIA's fastest-growing staffing firms and Best Place to Work in Virginia for 2019.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Sterling, VA, US

Year founded

2010

Social media

Twitter

View All Cynet Systems Jobs