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Social Media Support Jobs (NOW HIRING)

Anders

Social Media Lead

Chesterfield, MO

The Social Media Lead supports Anders' national brand awareness, SEO strategy, and lead generation goals through two primary responsibilities: * Social Media Execution * Graphic Design & Brand Asset ...

Sparkloft Media

Social Media Intern

Atlanta, GA · On-site

$14.75 - $19/hr

Atlanta, GA What Youll Do The Social Media Intern will support the team as the voice of our clients and execute day-to-day social media activities that build and nurture vibrant online communities.

Anders

Social Media Lead

Saint Louis, MO · On-site +1

The Social Media Lead supports Anders' national brand awareness, SEO strategy, and lead generation goals through two primary responsibilities: * Social Media Execution * Graphic Design & Brand Asset ...

Mitratech

Social Media Specialist

$60K - $70K/yr

We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual ... Social Media Management * Schedule, publish, and optimize content across social media platforms ...

Digital Media Management

Social Media Analyst

$55K - $67K/yr

The Social Media Analyst will analyze social media campaign data across various platforms and tools and conduct social listening analyses to measure and support social strategies with data-driven ...

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How much do social media support jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for social media support in the United States is $23.63, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $28.61 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of someone working in Social Media Support?

A Social Media Support professional typically monitors brand social media channels, responds to customer inquiries or complaints, and escalates issues when necessary. Daily tasks often include drafting thoughtful, empathetic responses, coordinating with other departments to resolve complex concerns, and tracking trends in user feedback. You may also help update FAQ resources and report on recurring issues to aid process improvements. This role is highly interactive and requires the ability to multitask and prioritize effectively in a fast-changing environment.

What is a Social Media Support job?

A Social Media Support job involves assisting customers, addressing inquiries, and resolving issues through social media platforms like Facebook, Twitter, and Instagram. It requires monitoring messages, comments, and posts to ensure prompt and professional responses. Social Media Support specialists may also escalate complex issues, track customer sentiments, and collaborate with other teams to improve user experience. Strong communication skills, problem-solving abilities, and knowledge of social media trends are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Social Media Support position, and why are they important?

To thrive as a Social Media Support professional, you need strong knowledge of social media platforms, customer service experience, and excellent written communication skills, often supported by a degree in communications or marketing. Familiarity with social media management tools (such as Hootsuite or Sprout Social) and CRM systems is commonly required. Outstanding problem-solving abilities, patience, and the ability to handle high-pressure situations set top performers apart in this role. These skills are crucial for effectively resolving customer inquiries, protecting brand reputation, and ensuring a positive user experience across digital channels.

What job makes $10,000 a month without a degree?

A social media support role can potentially earn $10,000 a month through freelance work, managing multiple client accounts, or building a large online presence. Success often depends on skills in content creation, community management, and familiarity with platforms like Facebook, Twitter, or Instagram, as well as self-marketing and networking. High earnings typically require experience, a strong portfolio, and consistent client acquisition.

What jobs will no longer exist in 2030?

Social media support roles may decline as automation and AI tools become more advanced, handling customer inquiries and content moderation more efficiently. Jobs involving basic content management or routine customer service are likely to be replaced or significantly reduced, emphasizing the need for skills in digital literacy and AI oversight. However, roles requiring complex problem-solving and emotional intelligence will continue to evolve rather than disappear.

What does social media support do?

Social media support involves managing and responding to customer inquiries, comments, and messages on social media platforms. It helps maintain positive online interactions, resolve issues, and improve customer satisfaction, often requiring skills in communication, problem-solving, and familiarity with social media tools. The role may also include monitoring brand reputation and creating or curating content.

What is the 5 3 2 rule for social media?

The 5-3-2 rule for social media is a content strategy where 50% of posts share helpful or educational content, 30% promote relationships or community, and 20% are promotional or sales-focused. Social media support professionals often use this guideline to maintain balanced and engaging content for audiences across platforms.
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Social Media Support jobs near you
Infographic showing various Social Media Support job openings in the United States as of June 2026, with employment types broken down into 2% Internship, 54% Full Time, 40% Part Time, 2% Temporary, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $49,156 per year, or $23.6 per hour.
Social Media & Marketing Internship (Summer 2021)

Social Media & Marketing Internship (Summer 2021)

Otter, LLC

Boulder, CO • On-site

$15.50 - $20/hr

Other

Posted 27 days ago

Job description

Company Description

Otter is leading the way as the #1 waiver creation system for liability waivers for non-profits and the guiding industry.

We are a young, international, and entrepreneurial start-up who are passionate about shaping the future of our forests. Every year the U.S. cuts down 17 million trees to produce paper for printing and writing. 

We love trees so we decided to build a company around digitizing paper and planting a tree for every tree we save. Otter is built for the small business owners that can't afford the systems out there currently because of price. We are going to make paper obsolete by making digital 50% less than printing and storing paper. 

We are looking for talented and motivated people to join our team and help us grow!

Job Description

Interns will learn the inner-workings of what goes into putting a software together from a marketing and sales perspective. The intern will be assigned tasks from the Marketing team and Sales Account Executives. Internship duties vary greatly. Tasks include handling & writing posts for the social media accounts, client outreach, assisting with website content, Colorado event research, and more.

In your role as Social Media Intern you will be responsible to support the Activation Manager on the following topics:

  • Implementation of the global strategy for paid social media
  • Support in the development and implementation of a global Influencer marketing strategy
  • Shape our social media presence and establish our social media tech stack.
  • Drive continuous optimization of Otter's social media accounts
  • Develop, implement and evaluate social media campaigns in collaboration with key markets and our digital agency.
  • Global management of Otter's social media monitoring and listening platform
Qualifications
  • Knowledge of Google Drive - Excel & Word
  • Fast-learner, ability to multi-task, responsible, reliable, self-motivated and trustworthy
  • Excellent written, verbal, organizational, problem solving skills
  • Assist in marketing and advertising promotional activities (e.g. social media, direct mail and web)
  • Plan Social media posts (15-20/month)
  • Light administrative duties 

REQUIREMENTS

Internship is unpaid. Interns are to be available for 10 hours throughout the week. This is a 3 month internship starting January 14th - April 14th. We are very flexible with your schedule, but do need someone that is committed and interested in Otter. We are looking to help enhance your impact on the world for someone who is organized, dedicated, creative, as well as someone who we can rely on.

Additional Information

SUBMISSION REQUIREMENTS

  • Resume
  • URL or PDF of your portfolio - only if you have one
  • Cover Letter
  • Fill out our application: https://forms.gle/ZpCJKCnysjyLyAz16

Apply