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Social Media Support Jobs (NOW HIRING)

Social Media Coordinator

Mooresville, NC ยท On-site

$60 - $80/hr

Collaborate with internal departments on social media requests and provide recommendations on social media support that fit the business objectives and role of channel KPIs.* Manage content and plan ...

$60 - $80/hr

Collaborate with internal departments on social media requests and provide recommendations on social media support that fit the business objectives and role of channel KPIs. * Manage content and plan ...

Social Media Manager

Manhattan, NY ยท On-site

$100 - $125/hr

Social Media Manager Full Time New York, NY, US 13 days ago Requisition ID: 2257 Salary Range: $100 ... Manage a social strategy that supports and elevates the brand through creating innovative social ...

Social Media Manager

Manhattan, NY ยท On-site

$100K - $115K/yr

Manage a social strategy that supports and elevates the brand through creating innovative social ... Own all day-to-day operations for the bank's owned social media channels, including daily ...

Support Paid Social Recommend paid social opportunities that complement organic programs and client ... Experience developing social media strategies--not simply executing content calendars. Strong ...

Support Paid Social Recommend paid social opportunities that complement organic programs and client ... Experience developing social media strategies--not simply executing content calendars. Strong ...

Social Media Coordinator

Lansing, MI ยท On-site

$80 - $100/hr

Handle all social media accounts related to inbound and outbound customer support, covering Facebook, Twitter/X, Instagram, TikTok, and LinkedIn. * Respond promptly and professionally to customer ...

Support marketing and subscription growth initiatives with social media campaigns, launches, and promotional pushes. Manage sensitive communications quickly and effectively to protect talent and ...

To support our talent team, we focus on development opportunities, robust employee resource groups ... What You Can Expect The Social Media Associate Director leads Zimmer Biomet's corporate social ...

Support our best-in-class client base by partnering with creative and strategy teams to provide insights that elevate their social media presence * Track project KPIs and collaborate on a reporting ...

Social Media Manager

Irving, TX ยท On-site

$60 - $80/hr

Support marketing and subscription growth initiatives with social media campaigns, launches, and promotional pushes. * Manage sensitive communications quickly and effectively to protect talent and ...

POSITION SUMMARY We are looking for a highly driven Social Media Strategist to support the digital presence and brand expansion of Allie Beth Stuckey across multiple platforms. This role is ideal for ...

About the Role 10% Media is seeking a Social Media Manager to build and maintain robust content ... Support Social Content Creation & Community Management Script, produce and edit video content ...

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Social Media Support information

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$8

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How much do social media support jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for social media support in the United States is $23.63, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $28.61 per hour, depending on experience, location, and employer.

What is social media support?

A Social Media Support job involves assisting customers, addressing inquiries, and resolving issues through social media platforms like Facebook, Twitter, and Instagram. It requires monitoring messages, comments, and posts to ensure prompt and professional responses. Social Media Support specialists may also escalate complex issues, track customer sentiments, and collaborate with other teams to improve user experience. Strong communication skills, problem-solving abilities, and knowledge of social media trends are essential for success in this role.

What are the typical daily responsibilities of someone working in social media support?

A Social Media Support professional typically monitors brand social media channels, responds to customer inquiries or complaints, and escalates issues when necessary. Daily tasks often include drafting thoughtful, empathetic responses, coordinating with other departments to resolve complex concerns, and tracking trends in user feedback. You may also help update FAQ resources and report on recurring issues to aid process improvements. This role is highly interactive and requires the ability to multitask and prioritize effectively in a fast-changing environment.

What are the key skills and qualifications needed to thrive in social media support, and why are they important?

To thrive as a Social Media Support professional, you need strong knowledge of social media platforms, customer service experience, and excellent written communication skills, often supported by a degree in communications or marketing. Familiarity with social media management tools (such as Hootsuite or Sprout Social) and CRM systems is commonly required. Outstanding problem-solving abilities, patience, and the ability to handle high-pressure situations set top performers apart in this role. These skills are crucial for effectively resolving customer inquiries, protecting brand reputation, and ensuring a positive user experience across digital channels.

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Infographic showing various Social Media Support job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $49,156 per year, or $23.6 per hour.

Social Media Coordinator

Mooresville, NC โ€ข On-site

Gondola
1 - 10 employees

$60 - $80/hr

Other

Posted 7 days ago


Job description

# Social Media Coordinator## Team Penskeโ€ข### @Team\_PenskePosted on 5/12/2026โ€ขFull-time## Job DescriptionTeam Penske is one of the most successful teams in the history of professional sports. Competing in a variety of disciplines, cars owned and prepared by Team Penske have produced more than 600 major race wins, over 660 pole positions and 48 championships in its 60-year history.Team Penskeโ€™s Creative Team helps oversee the teamโ€™s social media platforms, which has a combined ecosphere of nearly five million followers and growing covering NASCAR, INDYCAR and IMSA. In addition to keeping the fans up-to-date on all things Team Penske and providing unique and behind-the-scenes digital content, the Creative Team also serves as an additional resource for Team Penskeโ€™s Marketing department, which helps foster relationships with the teamโ€™s 45 corporate partners.These responsibilities may include, but are not limited to: managing social media content and scheduling across Team Penske digital platforms, coordinating timely posts with the Creative Team, developing weekly and monthly editorial calendars aligned with content objectives, creating engaging short-form content, and supporting partnership and sponsorship content requests in collaboration with account managers and drivers. This is not a remote role.The ideal candidate is both analytical and creative. They will be able to work as part of a team, and will work closely with other all Team Penske departments, including but not limited to Partnership Marketing, Branding and Licensing.**Responsibilities:*** Manage and maintain a comprehensive social media content calendar to ensure consistent and timely posting and best strategies applied across the varying platforms.* Monitor social media trends and present new ideas to enhance the current content strategy to increase total followers and engagement.* Develop and execute customized social media plans for partners, including content strategy, posting schedules, and performance goals.* Participate in community management and crisis communications, including the ability to adapt messaging and posting strategies during live events.* Collaborate with internal departments on social media requests and provide recommendations on social media support that fit the business objectives and role of channel KPIs.* Manage content and plan specific, timely posts alongisde the creative team.* Monitor performance analytics for all team social channels, analyzing trends, measuring results against objectives, and producing comprehensive reports to guide social strategy and decisionโ€making.* Adapt social performance insights into relevant reports for stakeholders and leadership.* Drive and direct strategy for Team Penske social channels based on best practices within the industry and the teamโ€™s ongoing social performance.* Fulfill and coordinate partnership/sponsorship content requests with account managers/drivers.* Manage multiple projects simultaneously - both planned and unplanned.* Create compelling short-form content for Team Penske digital media platforms.* Work to capture both inner-office and at-track social media content of drivers, partner activations, etc.* Keep up with important team dates and milestones and create digital content to use with social media posts.* Be a part of the planning process for yearly content capture ideation and support execution.* Serve as liaison between team and sanctioning bodies to collaborate on social content programing and messaging.* Serve as a resource for the team on how to best produce video content for partners.* Participate in weekly meetings, brainstorming sessions and give detailed reports.* Participate in calls with partners and the communications team when needed to come up with new and engaging ways to showcase our partners and drivers through content.* Be an adaptable team player in all situations, including performing other duties as assigned.* Adherence to all company policies and procedures.**Qualifications:*** Bachelor's degree or equivalent work experience within the field.* 3+ years of relevant experience, specifically within social media and video content production and development roles.* Advanced proficiency in social media tools with strong understanding of best practices and nuances of each channel (Facebook, X, Instagram, Threads, TikTok, LinkedIn and YouTube.)* Knowledge of social reporting and analytics tools (i.e. Zoomph, META Insights, etc.) and creating reports.* Strong copywriting skills with a focus on audience engagement and conversion.* Excellent interpersonal, verbal, and written communication skills; and the ability to communicate across all levels within an organization.* Strong proficiency in project management, supported by working knowledge of word processing, spreadsheet, development, design, and database software.* Proficiency using the Adobe Creative Suite (including Photoshop, Illustrator, After Effects, Premiere, etc.)* Strong knowledge of motorsports is preferred.* Previous experience working with production companies.* Exceptional level of organization and attention to detail.* Ability to work well with others in a cross-functional team environment.* Self-starter and highly motivated to succeed.* Maintain the companyโ€™s professional image and message at all times.* Ability to work weekends and travel frequently throughout the year, with a heavy emphasis on race weekend travel and additional weekday travel as needed. Candidates should be comfortable with a travel-intensive schedule.LocationOn-siteMooresville, North Carolina #J-18808-Ljbffr