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Social Media Support Jobs (NOW HIRING)

About the Role 10% Media is seeking a Social Media Manager to build and maintain robust content ... Support Social Content Creation & Community Management Script, produce and edit video content ...

Social Media Manager

New York, NY · On-site +1

$62K - $85K/yr

About the Role 10% Media is seeking a Social Media Manager to build and maintain robust content ... Support Social Content Creation & Community Management * Script, produce and edit video content ...

... SUPPORT is on the lookout for a dynamic Social Media Manager who is responsible for creating ... managing, and optimizing content across all company social media platforms to increase brand ...

Social Media Manager

New York, NY · On-site +1

$62K - $85K/yr

About the Role 10% Media is seeking a Social Media Manager to build and maintain robust content ... Support Social Content Creation & Community Management * Script, produce and edit video content ...

Social Media Manager

Manhattan, NY · On-site

$100 - $125/hr

About the Role 10% Media is seeking a Social Media Manager to build and maintain robust content ... Support Social Content Creation & Community Management * Script, produce and edit video content ...

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Social Media Manager (Part-Time) We are seeking a Part-Time Social Media Manager, to work 20 hours ... Support in the creative process by designing graphics and producing short video content, such as ...

Create consistent, high-performing content for Social media, supporting both organic social and paid marketing needs. * Pitch, concept, and film original content ideas that align with brand voice and ...

Lead social media support for product launches and campaigns, offering creative direction and real-time execution. * Partner with internal departments, including product development and customer ...

Lead social media support for product launches and campaigns, offering creative direction and real-time execution. * Partner with internal departments, including product development and customer ...

Lead social media support for product launches and campaigns, offering creative direction and real-time execution. * Partner with internal departments, including product development and customer ...

Create consistent, high-performing content for Social media, supporting both organic social and paid marketing needs. * Pitch, concept, and film original content ideas that align with brand voice and ...

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SOCIAL MEDIA MANAGER

Grand Rapids, MI · On-site

$65K - $75K/yr

Develop creative concepts that support each client's marketing goals * Repurpose existing content across multiple platforms and formats * Maintain visual consistency across each client's social media ...

Urgent

Social Media Specialist

Brookfield, WI · On-site

$50K - $60K/yr

The Social Media Specialist will build a repeatable content engine, elevate our brand across ... Experience supporting recruiting, sales, or product marketing initiatives * Experience leveraging ...

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Social Media Support information

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How much do social media support jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for social media support in the United States is $23.63, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $28.61 per hour, depending on experience, location, and employer.

What is social media support?

A Social Media Support job involves assisting customers, addressing inquiries, and resolving issues through social media platforms like Facebook, Twitter, and Instagram. It requires monitoring messages, comments, and posts to ensure prompt and professional responses. Social Media Support specialists may also escalate complex issues, track customer sentiments, and collaborate with other teams to improve user experience. Strong communication skills, problem-solving abilities, and knowledge of social media trends are essential for success in this role.

What are the typical daily responsibilities of someone working in social media support?

A Social Media Support professional typically monitors brand social media channels, responds to customer inquiries or complaints, and escalates issues when necessary. Daily tasks often include drafting thoughtful, empathetic responses, coordinating with other departments to resolve complex concerns, and tracking trends in user feedback. You may also help update FAQ resources and report on recurring issues to aid process improvements. This role is highly interactive and requires the ability to multitask and prioritize effectively in a fast-changing environment.

What are the key skills and qualifications needed to thrive in social media support, and why are they important?

To thrive as a Social Media Support professional, you need strong knowledge of social media platforms, customer service experience, and excellent written communication skills, often supported by a degree in communications or marketing. Familiarity with social media management tools (such as Hootsuite or Sprout Social) and CRM systems is commonly required. Outstanding problem-solving abilities, patience, and the ability to handle high-pressure situations set top performers apart in this role. These skills are crucial for effectively resolving customer inquiries, protecting brand reputation, and ensuring a positive user experience across digital channels.

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What are the most commonly searched types of Social Media Support jobs?

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Infographic showing various Social Media Support job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $49,156 per year, or $23.6 per hour.

Social Media Manager

10% Media

Manhattan, NY • On-site, Remote

Full-time

Re-posted 18 days ago


Job description

About the Role 10% Media is seeking a Social Media Manager to build and maintain robust content offerings and drive subscriber growth across 10% Media's social platforms, including Instagram, Facebook, TikTok, LinkedIn, Threads, YouTube, and X. This role is ideal for a social-native, execution-focused marketer with strong production instincts who wants a real seat at the table shaping how a distinctive brand shows up across platforms.

Reporting to the Head of Content and collaborating closely with Dan Harris, the Social Media Manager will play a key role in day-to-day social operations, content creation, community engagement, and audience development. Overarching social strategy is held within the broader content strategy; in a culture where the best idea wins regardless of title, the right candidate will pitch ideas and shape direction well beyond their own channels.

All 10% Media employees are remote, but the Social Media Manager should live in or around New York City and be comfortable traveling into Manhattan and/or north into the suburbs semi-regularly. Transportation costs will be covered.

Responsibilities

Manage Day-to-day Social Strategy Execution Collaborate with Dan Harris and the Head of Content on social direction—pitching ideas, catching and posting Dan's incoming, and serving as a creative thought partner within the broader content strategy. Build and maintain a long-term production calendar and oversee day-to-day publishing across our social portfolio, while leaving space for quick pivots that meet the moment.

Ensure channel hygiene and optimization across all social platforms, including profile updates, link management, featured content, thumbnails, playlists, and overall feed presentation. Prioritize short-, medium-, and long-term initiatives with logic and flexibility. Regularly identify strengths and weaknesses in the current approach and suggest actionable improvements. Support Social Content Creation & Community Management Script, produce and edit video content social.

Hold finished videos, graphic carousels, and other content to high standards—aligned brand tone, visual appeal, coherent storylines, seamless transitions, proper color grading, effective audio and visual assets, and overall appeal. Draft effective captions and social-first copy that reflect Dan's voice and the 10% Happier brand tone. Bring strong editorial instincts and the ability to connect news and cultural moments to wisdom and pop-psychology takeaways.

Stay informed on platform updates, algorithm changes, emerging formats, and social media best practices. Foster community engagement through audience interaction, social listening, and proactive trend monitoring. Post to the proper channels in a timely manner. Coordinate with External Partners & Talent Communicate effectively with outside talent and partner institutions to build relationships and collaborations. May coordinate freelance support when needed, with clarity and integrity.

Measurement & Optimization Monitor performance metrics and identify opportunities to improve engagement, reach, audience growth, and overall content performance. Bring a data-informed approach to continuous improvement across platforms. Manage Day-to-day Social Operations Build and maintain efficient, transparent production and communication systems. Organize and keep track of incoming ideas from Dan and the team.

Help establish scalable processes, workflows, and best practices across social operations. Must-have Qualifications 3+ years managing social media for a creator or brand. Strong understanding of the major social platforms and their evolving ecosystems. Ability to produce, shoot, and edit video to a high standard appropriate for social. Strong copywriting, content planning, and editorial judgment.

Extraordinarily high attention to detail and organizational skill, with excellent project management and communication skills. Experience analyzing social performance data and translating insights into action. Ability to manage multiple priorities autonomously in a fast-paced, deadline-driven environment. Based in or around New York City, and able to travel into Manhattan and/or the suburbs semi-regularly (transportation costs covered).

Nice-to-have

Qualifications

Genuine passion for Dan's specific brand and message, and familiarity with the 10% Happier voice. Interest in meditation, mindfulness, or the broader wellness and pop-psychology space. Understanding of audience development and growth strategies. Experience supporting influencer, creator, talent, or partnership-driven activations. Experience working across both external partners and cross-functional internal teams. Team Culture Can-Do Attitude: We strive to work hard, meet new challenges with an open mind, and flex our skills and capacity.

Proactive Problem Solving: We are a team of problem solvers, applying good judgment and forward-looking initiative to anticipate needs, suggest solutions, and always support our colleagues.

Calmness: We strive for a low resting heart rate, can discern when urgency is and is not required, and take the time to reason through decisions.

Clarity: We strive to understand our own thoughts and biases, and to say what we mean, in both written and verbal communication.

Curiosity: We strive to ask questions first, and to seek to understand other perspectives and opportunities.

Kindness: We strive to treat others the way we want to be treated.

Attention to Detail: We strive to get the little things right, because we know that doing so makes a difference to our colleagues and our audience.

Integrity: We strive to be honest and transparent, and to do the right thing even when no one is looking.

Mindfulness: We strive to be aware of what's happening in us and around us in the present moment, which allows us to respond wisely instead of reacting unskillfully.

Equal Opportunity 10% Media provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. About 10% Media 10% Media is a content company built around the work of bestselling author, journalist, speaker, and podcaster Dan Harris. We produce the 10% Happier podcast, Dan's Substack, social media, and support his work as a speaker and author.