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Social Media Community Moderator Jobs (NOW HIRING)

Suno

Social Media Community Manager

Los Angeles, CA · On-site

$82 - $107/hr

About the Role We're looking for a Social Media Community Manager to be the voice of Suno across our social platforms and the daily connective tissue between our fans, creators, and brand. This is a ...

Good Foods Group

$55 - $75/hr

Social Media & Community Marketing Specialist Job Category : Marketing Requisition Number : SOCIA001525 * Posted : August 18, 2026 * Full-Time Locations Showing 1 location Good Foods Group 10100 88th ...

Suno

Social Media Community Manager

Manhattan, NY · On-site

$82 - $107/hr

About the Role We're looking for a Social Media Community Manager to be the voice of Suno across our social platforms and the daily connective tissue between our fans, creators, and brand. This is a ...

MCoBeauty

Social Media & Community Intern

Manhattan, NY · On-site

$16.50 - $21.25/hr

... community members What We're Looking For * Currently pursuing a Bachelor's degree in Marketing, Communications, Media Studies, or related field * Deep familiarity with social platforms and how their ...

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$22K

$115K

How much do social media community moderator jobs pay per year?

As of Sep 6, 2026, the average yearly pay for social media community moderator in the United States is $106,615.00, according to ZipRecruiter salary data. Most workers in this role earn between $114,000.00 and $114,000.00 per year, depending on experience, location, and employer.

What is a social media community moderator?

Social Media Community Moderators are professionals responsible for overseeing online communities on social media platforms. Their main role is to ensure that conversations remain respectful and adhere to the community guidelines by monitoring posts, comments, and user interactions. They may also respond to questions, remove inappropriate content, and escalate issues when necessary. Moderators help foster a positive and safe environment for community members, while also supporting the brand's reputation online.

What skills and qualifications are needed to thrive as a social media community moderator?

To thrive as a Social Media Community Moderator, you need strong written communication skills, attention to detail, and a solid understanding of social media platforms, often supported by experience in digital engagement or customer service. Familiarity with moderation tools, content management systems, and analytics platforms is typically required. Excellent judgment, empathy, and conflict resolution skills help moderators manage interactions and de-escalate issues within online communities. These abilities ensure that community standards are upheld and that a safe, positive environment is maintained for all members.

What are common challenges faced by social media community moderators, and how can they be managed effectively?

Social Media Community Moderators often encounter challenges such as handling negative or inappropriate content, managing high volumes of user interactions, and maintaining a positive community atmosphere. To address these, moderators rely on clear community guidelines, proactive monitoring tools, and effective communication skills. Regular collaboration with content and customer support teams helps ensure quick responses to issues and consistent enforcement of policies. Staying updated on platform trends and participating in ongoing training also supports effective moderation and personal growth.

What is the difference between Social Media Community Moderator vs Social Media Content Coordinator?

AspectSocial Media Community ModeratorSocial Media Content Coordinator
Primary RoleMonitoring and managing online community interactions, enforcing rules, and engaging with users
CredentialsBasic social media knowledge, communication skills, sometimes customer service experience
Work EnvironmentSocial media platforms, online community forums
Employer & IndustryBrands, media companies, online platforms

While both roles involve social media, a Social Media Community Moderator focuses on managing community interactions and enforcing rules, whereas a Social Media Content Coordinator is responsible for planning, creating, and scheduling content. The moderator ensures a positive environment, while the coordinator drives content strategy. Both roles often require similar social media skills but serve different functions within social media management.

How do I become a social media community moderator?

To become a social media community moderator, you typically need strong communication skills, familiarity with social media platforms, and the ability to enforce community guidelines. Gaining experience through volunteering or managing online groups, and understanding moderation tools, can improve your chances. Some roles may require specific certifications or knowledge of content policies.

How much do social media community moderators get paid?

Social media community moderators typically earn between $12 and $20 per hour, with annual salaries ranging from approximately $25,000 to $45,000 depending on experience, location, and the platform. Many roles are part-time or freelance, and some require familiarity with moderation tools and community guidelines.
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Social Media Community Moderator jobs near you
Infographic showing various Social Media Community Moderator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $106,615 per year, or $51.3 per hour.

Social Media Community Manager

TruePoint Communications

Dallas, TX • On-site, Remote

$112K/yr

Full-time

Medical, Retirement

Re-posted 17 days ago

Job description

Our product is our people, and we're committed to propelling them forward. Are you the next great TruePointer to join our team? Do you enjoy working in a fast-paced environment where you're doing valuable work and discovering something new daily? You may be a great fit if you're nimble, collaborative, and committed to delivering excellent client service and meaningful results.
You'll join an award-winning team. We're a proud seven-time Inc. 5000 fastest-growing company and four-time Top 100 PR agency in the U.S.
At TruePoint, we offer competitive health benefits with concierge service, a profit-sharing bonus plan, 401(k) with competitive matching, consistent professional development, our annual agency development summit Camp TruePoint, and a sabbatical every five years.
Location + Work Model
This role is based in Dallas, Texas and follows a hybrid schedule of three days remote and two days in office each week. On in-office days, this team member will support both core community management responsibilities and hands-on agency support needs, including campaign execution support and Surprise & Delight fulfillment.
Dallas, TX - Hybrid
Full-Time
Hybrid: 3 days remote / 2 days in office
Responsibilities
  • Engage with online communities in a brand-safe, timely, and thoughtful way across social channels.
  • Respond to customer inquiries and coordinate with online Customer Care teams as needed.
  • Monitor social media activity for spikes in conversation, emerging issues, and trending topics, and flag relevant developments to account leadership.
  • Support the development, execution, and presentation of social media strategies, content plans, campaigns, and reporting.
  • Write and publish content aligned to each client's tone, voice, and style.
  • Provide real-time counsel and community management support across multiple social platforms.
  • Deliver standardized reporting at the completion of shifts and during times of crisis or high-volume activity.
  • Contribute to reporting, auditing, and analysis of client and industry social performance.
  • Develop clear, error-free messaging and identify opportunities for timely engagement.
  • Provide timely updates to account leadership and clients to help ensure goals and objectives are met.
  • Contribute to agency and client process development, including training guides, checklists, templates, plans, and case studies.
  • On in-office days, support campaign-related execution and logistics, including coordination and hands-on support for Surprise & Delight fulfillment.
  • Assist with packaging, shipping, inventory coordination, and other fulfillment-related tasks tied to client campaigns and community engagement initiatives.
  • Partner with internal teams to help ensure campaign materials and fulfillment needs are organized, on schedule, and executed accurately.

Qualifications
  • Able to work in-office (Dallas) 2 days/week and have a flexible schedule that could include nights/weekends/holidays
  • 2-4 years in community management (social/paid media or marketing experience a plus)
  • Comfortable with digital community work and in-office campaign/fulfillment tasks
  • Detail-oriented; experienced with logistics and fulfillment support
  • Familiar with enterprise publishing/listening tools (Sprinklr a plus)
  • Strong communication, analytical, and presentation skills
  • Organized, data-driven, and able to manage multiple priorities
  • Able to track time accurately and work professionally with clients and teams

TruePoint Communications is committed to a diverse and inclusive workplace. Additionally, we provide equal employment opportunities to all and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
All offers of employment are conditioned upon the candidate's legal authorization to work in the United States. Candidates will be subject to a background screening as part of the application process.

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