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Social Media Community Moderator Jobs (NOW HIRING)

Suno

Social Media Community Manager

Manhattan, NY · On-site

$82 - $107/hr

About the Role We're looking for a Social Media Community Manager to be the voice of Suno across our social platforms and the daily connective tissue between our fans, creators, and brand. This is a ...

Good Foods Group

$55 - $75/hr

Social Media & Community Marketing Specialist Job Category : Marketing Requisition Number : SOCIA001525 * Posted : August 18, 2026 * Full-Time Locations Showing 1 location Good Foods Group 10100 88th ...

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MCoBeauty

Social Media & Community Intern

Manhattan, NY · On-site

$16.50 - $21.25/hr

... community members What We're Looking For * Currently pursuing a Bachelor's degree in Marketing, Communications, Media Studies, or related field * Deep familiarity with social platforms and how their ...

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$115K

How much do social media community moderator jobs pay per year?

As of Sep 4, 2026, the average yearly pay for social media community moderator in the United States is $106,615.00, according to ZipRecruiter salary data. Most workers in this role earn between $114,000.00 and $114,000.00 per year, depending on experience, location, and employer.

What is a social media community moderator?

Social Media Community Moderators are professionals responsible for overseeing online communities on social media platforms. Their main role is to ensure that conversations remain respectful and adhere to the community guidelines by monitoring posts, comments, and user interactions. They may also respond to questions, remove inappropriate content, and escalate issues when necessary. Moderators help foster a positive and safe environment for community members, while also supporting the brand's reputation online.

What skills and qualifications are needed to thrive as a social media community moderator?

To thrive as a Social Media Community Moderator, you need strong written communication skills, attention to detail, and a solid understanding of social media platforms, often supported by experience in digital engagement or customer service. Familiarity with moderation tools, content management systems, and analytics platforms is typically required. Excellent judgment, empathy, and conflict resolution skills help moderators manage interactions and de-escalate issues within online communities. These abilities ensure that community standards are upheld and that a safe, positive environment is maintained for all members.

What are common challenges faced by social media community moderators, and how can they be managed effectively?

Social Media Community Moderators often encounter challenges such as handling negative or inappropriate content, managing high volumes of user interactions, and maintaining a positive community atmosphere. To address these, moderators rely on clear community guidelines, proactive monitoring tools, and effective communication skills. Regular collaboration with content and customer support teams helps ensure quick responses to issues and consistent enforcement of policies. Staying updated on platform trends and participating in ongoing training also supports effective moderation and personal growth.

What is the difference between Social Media Community Moderator vs Social Media Content Coordinator?

AspectSocial Media Community ModeratorSocial Media Content Coordinator
Primary RoleMonitoring and managing online community interactions, enforcing rules, and engaging with users
CredentialsBasic social media knowledge, communication skills, sometimes customer service experience
Work EnvironmentSocial media platforms, online community forums
Employer & IndustryBrands, media companies, online platforms

While both roles involve social media, a Social Media Community Moderator focuses on managing community interactions and enforcing rules, whereas a Social Media Content Coordinator is responsible for planning, creating, and scheduling content. The moderator ensures a positive environment, while the coordinator drives content strategy. Both roles often require similar social media skills but serve different functions within social media management.

How do I become a social media community moderator?

To become a social media community moderator, you typically need strong communication skills, familiarity with social media platforms, and the ability to enforce community guidelines. Gaining experience through volunteering or managing online groups, and understanding moderation tools, can improve your chances. Some roles may require specific certifications or knowledge of content policies.

How much do social media community moderators get paid?

Social media community moderators typically earn between $12 and $20 per hour, with annual salaries ranging from approximately $25,000 to $45,000 depending on experience, location, and the platform. Many roles are part-time or freelance, and some require familiarity with moderation tools and community guidelines.
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Social Media Community Moderator jobs near you
Infographic showing various Social Media Community Moderator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $106,615 per year, or $51.3 per hour.

Social Media & Community Outreach Coordinator

Heart

Memphis, TN • On-site

$52 - $68/hr

Other

Posted 3 days ago

New

Key responsibilities

  • Develop and implement social media strategies across multiple platforms.

  • Create, schedule, and publish engaging digital content, including photos and videos.

  • Develop and maintain relationships with community partners and represent the organization at events.

Job description

Social Media & Community Outreach Coordinator

Memphis, TN, USA


Job Description

Posted Tuesday, August 4, 2026 at 5:00 AM


Join the Heart'n Soul Team. Our Soul Foodis our patients and families! Our mission is to intentionally focus our efforts to ensure that everyone has information and access to high-quality, compassionate care when facing a life-limiting illness. We seek qualified individuals to partner with us at Heart’n Soul Hospice, embrace our mission and be part of a team that serves a higher purpose- patients and families. We are theEmployer of CHOICE, Heart’n Soul’s core values are CHOICE…


C– Compassion First : We care for every patient and family with empathy, dignity, and kindness.


H– Heart’n Soul Connections: We create authentic bonds by listening deeply, communicating openly, and honoring every story.


O – Obligation to Act, Listen, and Honor: We Always GO, Always Listen, Always Honor.


I– Integrity in All We Do: We build trust through honesty, accountability, and the highest ethical standards.


C– Commitment to Excellence in Care: We are dedicated to quality, innovation, and continuous improvement in patient care.


E– Empathy in Every Interaction: Because every story and every moment matters.


Social Media & Community Outreach Coordinator

The ideal candidate is a strong communicator with experience in digital marketing, community outreach, healthcare marketing, or nonprofit engagement who is passionate about serving patients, families, healthcare partners, and the community.


Qualifications
Required

  • Bachelor's degree in Marketing, Communications, Public Relations, Business, Healthcare Administration, or related field; equivalent experience may be considered.

  • Minimum of 2 years of experience in social media management, marketing, community outreach, or public relations.

  • Strong written and verbal communication skills.

  • Proficiency with social media platforms and content scheduling tools.

  • Experience creating digital content, including photography and video.

  • Valid driver's license and ability to travel locally for events and community meetings.

  • Strong organizational and project management skills.


Preferred

  • Experience in healthcare, hospice, home health, senior services, or nonprofit organizations.

  • Knowledge of HIPAA and healthcare marketing guidelines.

  • Familiarity with Canva, Adobe Creative Suite, Mailchimp, WordPress, or similar marketing tools.

  • Experience coordinating community events and public presentations.


Social Media Management

  • Develop and implement social media strategies across Facebook, Instagram, LinkedIn, YouTube, and other relevant platforms.

  • Create, schedule, and publish engaging content that aligns with Heart'n Soul Hospice's mission and values.

  • Manage content calendars and maintain a consistent posting schedule.

  • Capture photos, videos, patient and caregiver stories (with appropriate permissions), and event highlights.

  • Monitor social media channels, respond to comments and messages, and foster positive online engagement.

  • Track and analyze social media performance metrics and provide monthly reports with recommendations for growth.

  • Ensure all marketing content complies with HIPAA and healthcare marketing regulations.


Community Outreach & Relationship Building

  • Develop and maintain relationships with healthcare providers, senior living communities, nursing facilities, churches, civic organizations, veteran groups, and community partners.

  • Represent Heart'n Soul Hospice at community events, health fairs, networking functions, and educational presentations.

  • Coordinate sponsorships, community partnerships, and outreach initiatives to increase visibility and referrals.

  • Assist in developing educational programs that promote awareness of hospice services and advance care planning.

  • Cultivate relationships with referral sources and community stakeholders.


Event Planning & Brand Awareness

  • Coordinate community events, caregiver support activities, appreciation programs, and volunteer recognition events.

  • Manage event logistics, promotional materials, registration, and follow-up communications.

  • Develop digital campaigns.

  • Support public relations initiatives and community storytelling opportunities.

  • Identify opportunities to increase brand awareness and community engagement.


Communications & Content Development

  • Write compelling social media posts, blogs, newsletters, email campaigns, and promotional content.

  • Maintain website content and ensure information is current and engaging.

  • Collaborate with leadership and clinical teams to highlight programs, success stories, and community impact.

  • Assist with reputation management and online review monitoring.


It is this Agency's policy to provide equal employment opportunities without regard to age, race, color, religion, military status, gender preference, sex, marital status, national origin or disability.

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