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How much do social media community moderator jobs pay per year?

As of Aug 16, 2026, the average yearly pay for social media community moderator in the United States is $106,615.00, according to ZipRecruiter salary data. Most workers in this role earn between $114,000.00 and $114,000.00 per year, depending on experience, location, and employer.

What is a social media community moderator?

Social Media Community Moderators are professionals responsible for overseeing online communities on social media platforms. Their main role is to ensure that conversations remain respectful and adhere to the community guidelines by monitoring posts, comments, and user interactions. They may also respond to questions, remove inappropriate content, and escalate issues when necessary. Moderators help foster a positive and safe environment for community members, while also supporting the brand's reputation online.

What skills and qualifications are needed to thrive as a social media community moderator?

To thrive as a Social Media Community Moderator, you need strong written communication skills, attention to detail, and a solid understanding of social media platforms, often supported by experience in digital engagement or customer service. Familiarity with moderation tools, content management systems, and analytics platforms is typically required. Excellent judgment, empathy, and conflict resolution skills help moderators manage interactions and de-escalate issues within online communities. These abilities ensure that community standards are upheld and that a safe, positive environment is maintained for all members.

What are common challenges faced by social media community moderators, and how can they be managed effectively?

Social Media Community Moderators often encounter challenges such as handling negative or inappropriate content, managing high volumes of user interactions, and maintaining a positive community atmosphere. To address these, moderators rely on clear community guidelines, proactive monitoring tools, and effective communication skills. Regular collaboration with content and customer support teams helps ensure quick responses to issues and consistent enforcement of policies. Staying updated on platform trends and participating in ongoing training also supports effective moderation and personal growth.

What is the difference between Social Media Community Moderator vs Social Media Content Coordinator?

AspectSocial Media Community ModeratorSocial Media Content Coordinator
Primary RoleMonitoring and managing online community interactions, enforcing rules, and engaging with users
CredentialsBasic social media knowledge, communication skills, sometimes customer service experience
Work EnvironmentSocial media platforms, online community forums
Employer & IndustryBrands, media companies, online platforms

While both roles involve social media, a Social Media Community Moderator focuses on managing community interactions and enforcing rules, whereas a Social Media Content Coordinator is responsible for planning, creating, and scheduling content. The moderator ensures a positive environment, while the coordinator drives content strategy. Both roles often require similar social media skills but serve different functions within social media management.

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What states have the most Social Media Community Moderator jobs?

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Social Media Community Moderator jobs near you
Infographic showing various Social Media Community Moderator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $106,615 per year, or $51.3 per hour.

Social Media & Community Ambassador

Spotix Inc

North Liberty, IA • On-site

$20/hr

Other

Posted 3 days ago

New

Job description

Social Media & Community Ambassador (Part-Time)

Company: Spotix

Location: North Liberty, IA (time split between our office and partner/project locations around the area)

Employment Type: Part-Time

Hours: 15–20 hrs/week, flexible schedule (shoot days may run longer, engagement work is spread through the week)

Pay Range: $20/hour

Reports To: Kelly, Brand & Content Manager

About Spotix

Spotix is a North Liberty, Iowa-based e-commerce company and online leader in hearth, patio, and BBQ products — fire pits, fireplaces, grills, outdoor kitchens, and patio furniture — helping customers bring their gathering spaces to life. Founded in 2011, Spotix has grown into a family of stores (Spotix, Firepits Direct, Fireplaces Direct, and Kickass Grills) and has been part of more than 400,000 residential and commercial projects.


About the Role

Spotix is looking for a Social Media & Community Ambassador to be the face of our brand — someone who builds real relationships, both in our local community and across our online channels and turns those connections into content and growth. You'll build relationships with local architects, interior designers, landscape designers, and contractors, shoot original photo/video content on location, and turn that content into finished, on-brand posts across Instagram, Facebook, Pinterest, YouTube, Reddit, and LinkedIn. Just as important, you'll lead our online community engagement day-to-day, growing a genuine, active presence and expanding our network. We already have some relationships with local landscape designers and contractors and are looking to build on that network. This role is central to growing it further, in person and online.


Key Responsibilities

  • Serve as the face of Spotix in our local community and across our social channels — building genuine relationships and growing our network, in person and online.
  • Identify, pitch, and build ongoing relationships with local architects, interior designers, landscape designers, contractors, and other potential partners, including growing our existing relationships with local landscape designers and contractors.
  • Grow and engage our online community daily: liking, commenting, following, and connecting with relevant brands, PROs, and industry accounts across every channel.
  • Schedule and shoot photo/video content on location at partner projects, with enough variety and quality to support organic social, paid ads, email, and blog.
  • Coordinate shoot logistics directly with partners (permissions, releases, scheduling).
  • Edit raw photo/video into finished, channel-ready posts, including captions, light editing, formatting, and scheduling.
  • Execute the organic social posting calendar.
  • Monitor and respond to comments, DMs, and mentions in Spotix's brand voice; escalate sensitive items to Kelly as needed.
  • Track engagement performance and report results on a weekly/monthly basis.
  • Represent Spotix professionally in the local market and help grow our local and online community over time.

Requirements

  • Photography and/or videography skills.
  • Basic photo/video editing capability.
  • Based in or able to reliably commute within the North Liberty/Cedar Rapids/Iowa City, IA area.
  • Strong written communication and caption-writing skills.
  • Comfortable pitching and coordinating directly with local business owners and design professionals.
  • Genuine enthusiasm for community-building and growing an online following/network.
  • Reliable, organized, and able to deliver content and maintain a posting cadence on a consistent schedule.
  • Comfortable with social scheduling/publishing tools (e.g., Later).

Nice to Have

  • Experience with organic community management on Meta, Pinterest, LinkedIn, or Reddit.
  • Experience shooting content specifically for paid social/ads, not just organic.
  • Experience as a brand ambassador, influencer, or community manager building an online following.

 


Spotix is committed to creating a diverse and inclusive workplace. We celebrate differences and are proud to be an equal-opportunity employer.