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Social Media Community Moderator Jobs (NOW HIRING)

MarketFully

$106K/yr

The Opportunity Our Social Media Community Managers are the voices of our brands and are at the forefront of how consumers engage with them across social. In this role, we expect you to be the voice ...

MarketFully

$108K/yr

The Opportunity Our Social Media Community Managers are the voices of our brands and are at the forefront of how consumers engage with them across social. In this role, we expect you to be the voice ...

PepsiCo

Social Media & Community Manager

Manhattan, NY

$88K - $147K/yr

Qualifications * 3-5+ years experience in community management, social engagement, or audience strategy * Demonstrated success managing high-volume brand social engagement and moderation * Experience ...

MarketFully

Social Media Community Manager - English

$116K/yr

The Opportunity Our Social Media Community Managers are the voices of our brands and are at the forefront of how consumers engage with them across social. In this role, we expect you to be the voice ...

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How much do social media community moderator jobs pay per year?

As of Aug 15, 2026, the average yearly pay for social media community moderator in the United States is $106,615.00, according to ZipRecruiter salary data. Most workers in this role earn between $114,000.00 and $114,000.00 per year, depending on experience, location, and employer.

What are common challenges faced by social media community moderators, and how can they be managed effectively?

Social Media Community Moderators often encounter challenges such as handling negative or inappropriate content, managing high volumes of user interactions, and maintaining a positive community atmosphere. To address these, moderators rely on clear community guidelines, proactive monitoring tools, and effective communication skills. Regular collaboration with content and customer support teams helps ensure quick responses to issues and consistent enforcement of policies. Staying updated on platform trends and participating in ongoing training also supports effective moderation and personal growth.

What is a social media community moderator?

Social Media Community Moderators are professionals responsible for overseeing online communities on social media platforms. Their main role is to ensure that conversations remain respectful and adhere to the community guidelines by monitoring posts, comments, and user interactions. They may also respond to questions, remove inappropriate content, and escalate issues when necessary. Moderators help foster a positive and safe environment for community members, while also supporting the brand's reputation online.

What skills and qualifications are needed to thrive as a social media community moderator?

To thrive as a Social Media Community Moderator, you need strong written communication skills, attention to detail, and a solid understanding of social media platforms, often supported by experience in digital engagement or customer service. Familiarity with moderation tools, content management systems, and analytics platforms is typically required. Excellent judgment, empathy, and conflict resolution skills help moderators manage interactions and de-escalate issues within online communities. These abilities ensure that community standards are upheld and that a safe, positive environment is maintained for all members.

What is the difference between Social Media Community Moderator vs Social Media Content Coordinator?

AspectSocial Media Community ModeratorSocial Media Content Coordinator
Primary RoleMonitoring and managing online community interactions, enforcing rules, and engaging with users
CredentialsBasic social media knowledge, communication skills, sometimes customer service experience
Work EnvironmentSocial media platforms, online community forums
Employer & IndustryBrands, media companies, online platforms

While both roles involve social media, a Social Media Community Moderator focuses on managing community interactions and enforcing rules, whereas a Social Media Content Coordinator is responsible for planning, creating, and scheduling content. The moderator ensures a positive environment, while the coordinator drives content strategy. Both roles often require similar social media skills but serve different functions within social media management.

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Social Media Community Moderator jobs near you
Infographic showing various Social Media Community Moderator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $106,615 per year, or $51.3 per hour.

COLE401: Social Media Coordinator/Moderator

JerseySTEM, Inc.

Remote

Other

Re-posted 15 days ago

Job description

About JerseySTEM
All JerseySTEM roles are pro-bono (unpaid) positions.
JerseySTEM is a mission-driven professional network of pro-bono contributors dedicated to improving access to STEM education and career pathways for underserved middle school girls in New Jersey.
Members contribute their professional skills and leverage their networks in service of the organization's gender-equity agenda.
Membership is a minimum six-month commitment of approximately six flexible hours per week and includes a $100 refundable deposit, returned after six months of active membership. K-12 educators, retirees, veterans, interns, and students are exempt from the deposit.
Overview
This is a pro-bono volunteer position.
JerseySTEM is looking for talented professionals across our departments to commit time and energy as long-term engagement for our mission to provide STEM education to underrepresented middle school girls.
The Social Media Coordinator/Moderator executes JerseySTEM's digital engagement strategy by managing content, fostering community interaction, and ensuring a positive presence across platforms like Discord, LinkedIn, X, and Instagram.
Responsibilities
  • Implements comprehensive social media tactics aligned with JerseySTEM's engagement and promotional objectives.
  • Engages with followers, responds to comments and inquiries, moderates discussions, and fosters positive online interactions on various platforms including Discord, LinkedIn, X, Instagram and others.

Qualifications
  • Strong understanding of social media platforms and best practices.
  • Excellent written and verbal communication skills.
  • Creative and strategic thinking skills.
  • Ability to work independently and as part of a team.
  • Strong analytical skills and experience with social media analytics tools.
  • Experience with graphic design, video editing, and content creation tools.

Requirements
  • 6 Hours weekly
  • 6 months minimum

Apply