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Social Media Community Moderator Jobs (NOW HIRING)

Jobgether

$88K/yr

As a Social Media & Community Lead, you will shape and scale global social media and community strategies across multiple regions, helping to strengthen brand reputation and customer engagement. In ...

POLYWOOD

Social Media & Community Manager

$116K/yr

Social Media & Community Manager Full Time Remote Help make POLYWOOD everyone's favorite outdoor follow. About POLYWOOD POLYWOOD is changing what it means to own outdoor furniture. For 35 years, we ...

POLYWOOD

Social Media & Community Manager

Syracuse, IN · On-site

$91K/yr

Social Media & Community Manager Full Time | Remote Help make POLYWOOD everyone's favorite outdoor follow. About POLYWOOD POLYWOOD is changing what it means to own outdoor furniture. For 35 years, we ...

The David Movie

Social Media Content Moderator

Provo, UT · On-site

$17 - $19/hr

We are seeking a thoughtful, detail-oriented Social Comment Moderator to support engagement across ... Solid understanding of major social media platforms and online community * Excellent written and ...

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Social Media Community Moderator information

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$22K

$115K

How much do social media community moderator jobs pay per year?

As of Jul 25, 2026, the average yearly pay for social media community moderator in the United States is $106,615.00, according to ZipRecruiter salary data. Most workers in this role earn between $114,000.00 and $114,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Social Media Community Moderators, and how can they be managed effectively?

Social Media Community Moderators often encounter challenges such as handling negative or inappropriate content, managing high volumes of user interactions, and maintaining a positive community atmosphere. To address these, moderators rely on clear community guidelines, proactive monitoring tools, and effective communication skills. Regular collaboration with content and customer support teams helps ensure quick responses to issues and consistent enforcement of policies. Staying updated on platform trends and participating in ongoing training also supports effective moderation and personal growth.

What are Social Media Community Moderators?

Social Media Community Moderators are professionals responsible for overseeing online communities on social media platforms. Their main role is to ensure that conversations remain respectful and adhere to the community guidelines by monitoring posts, comments, and user interactions. They may also respond to questions, remove inappropriate content, and escalate issues when necessary. Moderators help foster a positive and safe environment for community members, while also supporting the brand's reputation online.

What are the key skills and qualifications needed to thrive as a Social Media Community Moderator, and why are they important?

To thrive as a Social Media Community Moderator, you need strong written communication skills, attention to detail, and a solid understanding of social media platforms, often supported by experience in digital engagement or customer service. Familiarity with moderation tools, content management systems, and analytics platforms is typically required. Excellent judgment, empathy, and conflict resolution skills help moderators manage interactions and de-escalate issues within online communities. These abilities ensure that community standards are upheld and that a safe, positive environment is maintained for all members.

What is the difference between Social Media Community Moderator vs Social Media Content Coordinator?

AspectSocial Media Community ModeratorSocial Media Content Coordinator
Primary RoleMonitoring and managing online community interactions, enforcing rules, and engaging with users
CredentialsBasic social media knowledge, communication skills, sometimes customer service experience
Work EnvironmentSocial media platforms, online community forums
Employer & IndustryBrands, media companies, online platforms

While both roles involve social media, a Social Media Community Moderator focuses on managing community interactions and enforcing rules, whereas a Social Media Content Coordinator is responsible for planning, creating, and scheduling content. The moderator ensures a positive environment, while the coordinator drives content strategy. Both roles often require similar social media skills but serve different functions within social media management.

More about Social Media Community Moderator jobs
What cities are hiring for Social Media Community Moderator jobs? Cities with the most Social Media Community Moderator job openings:
What states have the most Social Media Community Moderator jobs? States with the most job openings for Social Media Community Moderator jobs include:
What job categories do people searching Social Media Community Moderator jobs look for? The top searched job categories for Social Media Community Moderator jobs are:
Social Media Community Moderator jobs near you
Infographic showing various Social Media Community Moderator job openings in the United States as of July 2026, with employment types broken down into 75% Full Time, and 25% Temporary. Highlights an 75% In-person, and 25% Remote job distribution, with an average salary of $106,615 per year, or $51.3 per hour.
Live-Stream Lead Social Media Community Moderator

Live-Stream Lead Social Media Community Moderator

Social Factor

Fort Worth, TX • Remote

$116K/yr

Temporary

Posted 14 days ago

Job description

Social Factor is getting into the game! We are looking for US-based, remote, temporary Lead Social Media Community Moderators available to work on Sunday, during the afternoon & evening shifts, from August through January, a minimum of 12 Sundays is required. The Lead Community Moderator role will work to develop strong, growing, digital communities for active live stream events. 

This is a great gig for experience, leadership minded moderators who would love some extra work, have Sunday availability, love sports, and want to be involved with a winning client. 

We are hiring from the following states: Arkansas, Arizona, Florida, Georgia, Indiana, Maryland, Michigan, Mississippi, North Carolina, New Jersey, Ohio, Oklahoma, Oregon, South Carolina, Tennessee, Texas, and Virginia.

Temporary Lead Community Moderator Qualifications:

  • Previous social media community moderation experience and management of teams required
  • Consistent, daily support for moderators on shift.
  • The first line of defense for missed shifts/chat greeting “clock-ins”
  • Gatekeepers of potential client escalations to Social Care Manager
  • Owners of daily client workflow
  • Exceptional organizational and multitasking abilities
  • Excellent verbal and written communication skills (ability to mirror voice/tone of multiple brands), including spelling and grammar skills
  • Strong willingness to learn and think critically; a proactive approach
  • High energy with the capability to multitask in a dynamic, rapidly growing organization
  • Interact with users in real-time, answering questions and appropriately engaging in discussion and troubleshooting efforts
  • Knowledge of and experience with the major social media platforms: Youtube, FB, Twitter, Instagram, etc.
  • Proficiency in Microsoft Office Suite and Google Workspace.
  • Ability to analyze social media metrics
  • Project management tools, such as Asana, Basecamp or Trello experience is a plus. 
  • Knowledge of social media management platforms such as Brandwatch, Khoros, and Sprinklr is a plus, but not required. 
  • Youtube LCR, Discord, & Twitch moderation is a plus
  • Sunday afternoon/evening shift availability (11:30am-7pmCT)
  • Minimum of Windows 10 and macOS 12.X (Windows Hello or Apple TouchID)
  • Internet speed requirement of a minimum of 150 mbps

Social Factor is a social media agency that believes in the power of Human Connection. Our talented teams take the fear out of scale and unleash our clients’ brands to listen, reach, and respond. Now is an exciting time in Social Factor's growth, we have opportunities to work with Fortune 100 and Fortune 500 companies.

Equal Employment Opportunity

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.


 

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