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Social Listening Manager Jobs (NOW HIRING)

Social Media Manager

Camden, NJ · On-site

$112K - $154K/yr

Own social listening to keep pulse on brand sentiment and conversation themes, and report regularly ... managing influencer relationships and/or brand ambassador programs, a plus. • Strong ...

Analyst, Paid Social

Cherry Hill, NJ · On-site

$40K - $75K/yr

Leverage and manage social listening tools/projects to develop strategies and analyze competition and audience segments * Maintain content calendar, outlining promotional efforts across all social ...

Analyst, Paid Social

Cherry Hill, NJ · On-site

$40K - $75K/yr

Leverage and manage social listening tools/projects to develop strategies and analyze competition and audience segments * Maintain content calendar, outlining promotional efforts across all social ...

Leverage and manage social listening tools/projects to develop strategies and analyze competition and audience segments * Maintain content calendar, outlining promotional efforts across all social ...

Social Media Manager

Camden, NJ · Hybrid

$112K - $154K/yr

Lead Social Listening. Own social listening to keep pulse on brand sentiment and conversation ... Experience managing influencer relationships and/or brand ambassador programs, a plus. Strong ...

Leverage and manage social listening tools/projects to develop strategies and analyze competition and audience segments * Maintain content calendar, outlining promotional efforts across all social ...

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Social Listening Manager information

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$37K

$78K

$132.5K

How much do social listening manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for social listening manager in the United States is $77,966.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $88,000.00 per year, depending on experience, location, and employer.

What is the difference between Social Listening Manager vs Social Media Analyst?

AspectSocial Listening ManagerSocial Media Analyst
Primary FocusMonitoring and analyzing online conversations and brand mentionsAnalyzing social media metrics and campaign performance
Skills & CertificationsSocial listening tools, data analysis, communication skillsSocial media platforms, analytics tools, reporting skills
Work EnvironmentMarketing teams, PR departments, digital agenciesMarketing teams, social media teams, digital marketing agencies

The Social Listening Manager primarily focuses on monitoring online conversations to gather insights about brands or topics, while the Social Media Analyst concentrates on analyzing social media data to evaluate campaign success. Both roles require familiarity with social media tools and data analysis, but their core responsibilities differ in scope and objectives.

What does a social listening manager do?

A Social Listening Manager is responsible for monitoring and analyzing online conversations, mentions, and trends about a brand, its competitors, and relevant topics across social media platforms. They use specialized tools to gather insights from social data, helping organizations understand public sentiment, identify opportunities, and manage potential crises. By interpreting this information, Social Listening Managers provide strategic recommendations to improve marketing, customer service, and brand reputation.

How does a social listening manager typically collaborate with marketing and customer service teams?

A Social Listening Manager works closely with marketing and customer service teams by analyzing online conversations and sharing key insights. They identify trends, brand sentiment, and emerging issues, which helps marketing tailor campaigns and messaging. Additionally, they alert customer service to potential crises or customer concerns in real time, enabling quick and effective responses. Regular collaboration meetings and shared reporting tools are common to ensure alignment and proactive action.

What are the key skills and qualifications needed to thrive as a social listening manager?

To thrive as a Social Listening Manager, you need expertise in social media analytics, data interpretation, and a strong understanding of digital marketing strategies, often supported by a degree in marketing, communications, or a related field. Familiarity with social listening tools like Brandwatch, Sprout Social, or Hootsuite, as well as analytics platforms, is typically required. Strong communication, critical thinking, and the ability to distill actionable insights from complex data are standout soft skills in this role. These skills are crucial to effectively monitor brand reputation, identify trends, and inform strategic business decisions in real time.
More about Social Listening Manager jobs
What cities are hiring for Social Listening Manager jobs? Cities with the most Social Listening Manager job openings:
What states have the most Social Listening Manager jobs? States with the most job openings for Social Listening Manager jobs include:
Infographic showing various Social Listening Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $77,966 per year, or $37.5 per hour.

Director, Paid Social

CMI Media Group

Philadelphia, PA • On-site

Full-time

Re-posted yesterday


Job description

Description
Position at CMI Media Group
Are you a visionary Paid Social leader with a passion for transforming healthcare marketing? Do you thrive on developing cutting-edge strategies, building high-performing teams, and driving client success in a highly regulated, yet dynamic industry?
CMI Media Group is seeking an exceptional Director, Paid Social to lead our comprehensive social media efforts and shape the future of pharma communications. This pivotal role is perfect for a strategic thinker who can marry innovative social media tactics with deep industry expertise, all while building and nurturing a best-in-class team.
About the Role:
As our Director, Paid Social, you will be the strategic architect behind all social media initiatives for our clients - encompassing everything from advanced paid social advertising and compelling content syndication to sophisticated social listening and insightful analytics. You will empower and mentor a talented team of social analysts, serve as a trusted strategic partner to our clients, and act as a thought leader, pioneering innovative social strategies that drive significant business growth and deepen client relationships.
What You'll Do:
  • Strategic Leadership: Develop and execute holistic social media strategies (paid, organic, listening, content) for assigned clients, ensuring alignment with brand goals and rigorous industry regulations.
  • Client Partnership: Act as the primary strategic partner for clients, deeply understanding their brands and disease states to effectively leverage social media for their audiences.
  • Team Development: Lead, mentor, and grow a team of social media analysts, fostering their expertise in strategy, execution, and advanced analysis, helping them become full-stack social marketers.
  • Innovation & Thought Leadership: Stay ahead of market trends, new social networks, and emerging tools, bringing innovative ideas and best-in-class solutions to clients and continuously evolving CMI's social media product.
  • Campaign Oversight: Provide strategic oversight for day-to-day social campaigns, ensuring optimal performance, compliance, and effective legal review processes.
  • Advanced Analytics: Partner with insights and predictive analytics teams to define robust measurement plans, utilize native language processing for content/behavior analysis, and adjust strategies based on data-driven insights.
  • Cross-Functional Collaboration: Seamlessly connect social media efforts with search (paid & organic), media, research, creative, and PR agencies to ensure integrated and impactful marketing solutions.
  • Regulatory Expertise: Navigate the complexities of regulated industries, specifically pharmaceutical marketing, ensuring social media utilization aligns with FDA regulations and internal processes.
  • Audience & Market Intelligence: Leverage social listening tools to identify influencers, trends, engagement opportunities, and content gaps, as well as monitor for adverse events where applicable.

What You Bring:
  • 8-10 years of progressive experience in paid social media, demonstrating a deep understanding of major social networks (Facebook, Twitter/X, LinkedIn, Snapchat, Pinterest, YouTube, etc.) and their advertising platforms.
  • Proven experience managing and developing a team, including junior, senior, and leadership staff.
  • Leadership & Strategy:
  • A natural leader with exceptional business acumen and the ability to articulate complex strategies clearly and concisely to diverse audiences.
  • Strong independent decision-making skills affecting daily operations and campaign management.
  • Demonstrated thought leadership in the social media space, driving innovation and product evolution.
  • Client & Communication Skills:
  • Exceptional ability to create, grow, and expand strong relationships with clients, vendors, and internal stakeholders.
  • Excellent written and verbal communication, presentation, and interpersonal skills.
  • Industry Knowledge:
  • Familiarity with regulated industries and the nuances of social media utilization within these frameworks is essential.
  • A Healthcare/Pharmaceutical background is a significant plus.
  • Up-to-date knowledge of FDA regulations and processes related to social media in pharma.
  • Tool Proficiency (a plus): Experience with social listening and management tools such as Synthesio, Hootsuite, Tweetdeck, Buffer, and others.