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Social Listening Analyst Jobs (NOW HIRING)

Mondo

Social Listening Analyst

Manhattan, NY · Remote

Social Listening Analyst Location-Type: Remote Start Date Is: ASAP Duration: 12 Month Contract Compensation Range: 50-55$/hr W2 Benefits: Eligible for Health, Dental, Vision, 401K Must be authorized ...

SALT XC

Insights Analyst, Social Media

Chicago, IL · On-site

ROLE: INSIGHTS ANALYST, SOCIAL MEDIA TEAM: THE KITCHEN NORTH AMERICA LOCATION: CHICAGO (HYBRID ... You run and maintain listening scans across brand, campaign, and newsroom topics and know how to ...

SALT XC

Insights Analyst, Social Media

Chicago, IL · On-site

ROLE: INSIGHTS ANALYST, SOCIAL MEDIA TEAM: THE KITCHEN NORTH AMERICA LOCATION: CHICAGO (HYBRID ... You run and maintain listening scans across brand, campaign, and newsroom topics and know how to ...

BE Group

Social Media Manager

Easton, PA · On-site

Leverage social listening, analytics, and performance data to continuously improve engagement, reach, and ROI. * Identify emerging social trends and translate them into impactful campaigns. * Partner ...

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Social Listening Analyst information

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How much do social listening analyst jobs pay per year?

As of Aug 29, 2026, the average yearly pay for social listening analyst in the United States is $72,953.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $94,500.00 per year, depending on experience, location, and employer.

What does a social listening analyst do?

A Social Listening Analyst monitors and analyzes conversations, trends, and sentiment across social media and online platforms to provide insights for brands or organizations. They use specialized tools to track mentions, keywords, and emerging topics related to the company, competitors, or industry. Their findings help inform marketing strategies, manage brand reputation, and identify opportunities or risks in real time. Social Listening Analysts often collaborate with marketing, communications, and customer service teams to respond to audience needs and improve engagement.

How does a social listening analyst typically collaborate with marketing and customer service teams?

A Social Listening Analyst regularly works alongside marketing and customer service teams to share actionable insights from online conversations and sentiment analysis. By identifying trending topics, emerging issues, and brand mentions, they help marketers tailor campaigns and enable customer service to address concerns proactively. Frequent cross-departmental meetings and shared dashboards are common, ensuring all teams stay informed and can respond quickly to public feedback.

What are the key skills and qualifications needed to thrive as a social listening analyst, and why are they important?

To thrive as a Social Listening Analyst, you need strong analytical skills, data interpretation abilities, and experience with social media platforms, often supported by a degree in marketing, communications, or a related field. Proficiency with social listening tools like Brandwatch, Sprout Social, or Talkwalker, as well as familiarity with data visualization and reporting software, is typically required. Attention to detail, critical thinking, and effective communication are essential soft skills for turning insights into actionable recommendations. These competencies enable analysts to accurately monitor brand sentiment, inform strategy, and drive informed business decisions in a fast-moving digital landscape.

What is the difference between Social Listening Analyst vs Social Media Analyst?

AspectSocial Listening AnalystSocial Media Analyst
Required CredentialsBachelor's in Marketing, Communications, or related field; familiarity with social listening toolsBachelor's in Marketing, Communications, or related field; proficiency in social media analytics tools
Work EnvironmentFocus on monitoring and analyzing online conversations across platformsFocus on analyzing social media campaigns and engagement metrics
Employer & Industry UsageMarketing agencies, brands, PR firmsBrands, marketing agencies, media companies
Search & Comparison IntentUnderstanding differences in social media data analysis rolesComparing social media data analysis roles

While both roles involve analyzing social media data, a Social Listening Analyst primarily monitors online conversations to gauge brand sentiment and trends, whereas a Social Media Analyst focuses on evaluating campaign performance and engagement metrics. The roles often overlap but serve different strategic purposes within marketing teams.

More about Social Listening Analyst jobs

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What job categories do people searching Social Listening Analyst jobs look for?

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Social Listening Analyst jobs near you
Infographic showing various Social Listening Analyst job openings in the United States as of August 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $72,953 per year, or $35.1 per hour.

Social Listening Analyst

Mondo

Manhattan, NY • Remote

Contractor

Medical, Dental, Vision, Retirement

Re-posted 16 days ago

Job description

Job Title: Social Listening Analyst Location-Type: Remote Start Date Is: ASAP Duration: 12 Month Contract Compensation Range: 50-55$/hr W2 Benefits: Eligible for Health, Dental, Vision, 401K Must be authorized to work in the U.S. This position is not eligible for sponsorship. Job Description:

We're seeking a creative, self-motivated, and driven social analyst to support our social listening and analytics function. This role is within an agency end client.

The Global Social Media team oversees dozens of social accounts across the world on LinkedIn, Instagram, Facebook, X, and TikTok, including the main end client brand handles.

In this role, you'll analyze data to support our social media strategy and business decisions. You'll work with teams inside and outside of the end client to track and analyze social media trends, measure our performance, and identify ways to better connect with key audiences. Your work will help us understand who we're reaching, how we're performing across different platforms, and provide insights to improve our social media efforts and strengthen the end client's reputation.

We're looking for someone who is detail-oriented, analytical, and skilled at turning social media data into useful insights. You should be comfortable using tools like Excel, Tableau, Sprinklr, and Brandwatch to track performance, spot trends, and deliver recommendations. In addition to analyzing data, you'll support social listening efforts—monitoring conversations happening about the client and surfacing opportunities to engage. You should have a strong understanding of social media and be able to combine data with good judgment to inform content and channel strategies. Success in this role requires strong communication, project management, and collaboration skills.

Key job responsibilities

  • Maintain measurement and reporting consistency for social media performance across 30 social accounts in nine countries across North America, Europe, and APAC
  • Conduct research and analysis to answer key business questions related to audience, content, or channel performance, identifying the data required for each project and leveraging existing research from partner teams
  • Support social media managers with data storytelling, helping prioritize metrics and surface insights from performance data
  • Execute social listening efforts to monitor and analyze audience conversations and key communications topics, e.g., generative AI, sustainability
  • Collaborate with other analytics, reporting, and research teams to implement best practices, apply benchmarks, and develop insights
  • Coordinate with the team's data agency and liaise with the organization's in-house operations and technology function
  • Apply resourcefulness and creativity to overcome obstacles and identify solutions

Minimum qualifications

  • 5 years of professional non-internship marketing experience
  • Experience using data and metrics to drive improvements
  • Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
  • Experience supporting campaigns across a multitude of timezones and languages
  • Experience with social listening programs and software (e.g., Brandwatch)
  • Experience analyzing social trends and data and translating them into actionable insights
  • Experience working with agencies
  • Bachelor's degree in a related field

Preferred qualifications

  • Work experience with large cross-functional teams and agency partners