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Social Community Service Managers Jobs (NOW HIRING)

Matter

Senior Social & Community Strategist

Denver, CO · On-site

$75K - $85K/yr

Senior Social & Community Strategist Denver, CO (Hybrid: In office Mon-Thurs) Matter is an ... Strong written communication, customer service, and relationship management skills, with excellent ...

Agilent

Organic Social & Community Lead

Newark, DE · On-site +1

$133K - $208K/yr

Partner with Social Listening and Community Insights Manager to translate audience sentiment and engagement trends into actionable recommendations * Lead organic-first experimentation across emerging ...

Community Resource Connections

Be Seen First

Community Service Advocate

Park Rapids, MN · On-site

$21 - $22/hr

... public social service organizations. * Compose standard and specialized business correspondence ... Manage workload and meet frequent deadlines. * Communicate effectively both orally and in writing.

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Social Community Service Managers information

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$78K

$132.5K

How much do social community service managers jobs pay per year?

As of Aug 5, 2026, the average yearly pay for social community service managers in the United States is $77,966.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $88,000.00 per year, depending on experience, location, and employer.

What does a social community service manager do?

A social community service manager plans, coordinates, and oversees programs that support community well-being, such as social services, youth programs, or public health initiatives. They supervise staff, manage budgets, collaborate with community partners, and ensure services meet community needs and regulatory standards.

What is the difference between Social Community Service Managers vs Social and Human Service Assistants?

AspectSocial Community Service ManagersSocial and Human Service Assistants
CredentialsBachelor's degree often required; some roles prefer master'sHigh school diploma or equivalent; some roles may require certification
Work EnvironmentAdministrative offices, community agencies, government agenciesCommunity centers, clinics, social service agencies
Employer & IndustryNonprofits, government agencies, healthcare organizationsNonprofits, social service agencies, healthcare providers
Job FocusOverseeing programs, managing staff, developing policiesAssisting clients, providing support, implementing services

Social Community Service Managers typically oversee programs and manage staff, requiring higher education and administrative skills. In contrast, Social and Human Service Assistants focus on direct client support and assistance, often with less formal education. Both roles work within social service environments but serve different functions within the industry.

How much do social community service managers make?

Social community service managers typically earn a median annual salary of around $65,000, with salaries ranging from approximately $40,000 to over $100,000 depending on experience, location, and organization size. They often require strong leadership, communication skills, and a background in social services or related fields.
More about Social Community Service Managers jobs
What cities are hiring for Social Community Service Managers jobs? Cities with the most Social Community Service Managers job openings:
What states have the most Social Community Service Managers jobs? States with the most job openings for Social Community Service Managers jobs include:
What job categories do people searching Social Community Service Managers jobs look for? The top searched job categories for Social Community Service Managers jobs are:
Social Community Service Managers jobs near you
Infographic showing various Social Community Service Managers job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $77,966 per year, or $37.5 per hour.

Senior Social & Community Strategist

Matter

Denver, CO • On-site

$75K - $85K/yr

Full-time

Posted 7 days ago

Job description

Senior Social & Community Strategist
Denver, CO
(Hybrid: In office Mon-Thurs)
Matter is an independent and thriving brand elevation agency unifying PR, social media, creative services and search marketing. We are focused on what matters most: our people, our clients and our results. From fast growth startups to established brands, we work with clients across diverse industries, including technology, consumer and professional services. We immerse ourselves in client storytelling, delivering smart and insightful counsels, along with the program execution, that generates results.
We've built and nurtured a team-oriented and creative environment because we know that when we tap into our collective brainpower we come up with inspired solutions for our clients and because it makes for a happy place to work. We’re proud of the numerous awards that we've won as a Top Place to Work and as a Top Agency in the US. And while we're serious about what we do, we try not to take ourselves too seriously.

We are seeking an experienced Senior Social & Community Strategist to join our growing Marketing team. This senior marketer will help lead community management, audience engagement, social listening, moderation, reputation management, and reporting across a diverse portfolio of client accounts. The ideal candidate brings strong judgment, exceptional communication skills, and a clear understanding of how community insights inform broader social and communications strategy. 

This position is part of the Social Media team and works closely with account teams, strategists, content creators, and community management specialists across the agency. 

Responsibilities 

Community Management 

  • Manage day-to-day community management across multiple client accounts, including comments, direct messages, reviews, and audience inquiries. 

  • Engage across social platforms and review channels. 

  • Execute client-approved engagement strategies and response protocols, ensuring timely, accurate, and brand-appropriate replies. 

  • Maintain response libraries, FAQs, canned responses, and escalation documentation. 

  • Support crisis monitoring, issue management, and weekend or after-hours coverage as needed. 

Social Listening & Monitoring 

  • Monitor conversations, sentiment, trends, and emerging issues across social platforms, escalating reputational risks and sensitive topics. 

  • Surface actionable audience insights and recurring themes to account teams. 

  • Provide real-time monitoring during campaigns, events, product launches, and key announcements using social listening tools. 

Reporting & Insights 

  • Develop community management and social listening reports that analyze sentiment, engagement trends, and recurring topics. 

  • Deliver recommendations that improve engagement, audience experience, and client performance, and present findings to internal teams and clients. 

Operations & Collaboration 

  • Serve as a subject matter expert and resource for community management best practices across the Marketing team. 

  • Establish and refine processes, documentation, and workflows, and support quality assurance for consistency across accounts. 

  • Collaborate with social strategists and content teams to translate community insights into content opportunities and broader social strategy. 

  • Contribute to the continued growth of Matter's community management offering. 

Qualifications 

  • 4+ years of experience in community management, social media, digital marketing, communications, PR, or a related field. Must have community management experience to be considered. 

  • Demonstrated experience managing complex brand communities and navigating sensitive audience interactions across LinkedIn, Facebook, Instagram, X, TikTok, Reddit, YouTube, and emerging channels. 

  • Proven ability to work independently as a trusted resource for clients and internal teams while managing multiple priorities in a fast-paced environment. 

  • Strong written communication, customer service, and relationship management skills, with excellent judgment and discretion. 

  • Familiarity with social media reporting, analytics, and organic social strategy.  Hands-on experience with social listening and community platforms such as Sprout Social, Sprinklr, Hootsuite, Muck Rack, Brandwatch, or Meltwater. 

  • Willingness to participate in a rotating weekend coverage schedule (approximately every third weekend). 

  • Agency experience and a track record supporting healthcare, regulated, B2B, technology, nonprofit, or enterprise brands.
    Compensation: The salary range for this role is $75,000–$85,000, depending on experience.

Location 

This position is based in the Denver, Colorado area on a hybrid schedule, including regular in-office collaboration and participation in agency and client meetings. Occasional travel may be required. Matter offers a collaborative, entrepreneurial environment where team members bring new ideas, take ownership, and contribute to the growth of our digital and social practice. 
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