Snap Case Worker Jobs in Seattle, WA (NOW HIRING)

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together.

The Company operates Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world, and Specs Inc., a wholly-owned subsidiary dedicated to making computing more human, in addition to Bitmoji, Saturn, and other digital services.

Snap's Global Immigration team sits within Snap's People Team, and exists to ensure that Snap is able to recruit, hire and retain the best talent for every role - regardless of where in the world the person was born. This means that you will work in close partnership with job candidates, employees, Talent Acquisition, business leaders, and legal to assess immigration options, onboard new team members who require immigration support, secure work visas, and manage US immigration programs and processes in a compliant, ethical, and efficient manner.

We're looking for an experienced, high-judgment, Lead, Immigration to help scale Snap's U.S. immigration program. This is a new position, being added to manage the increasing volume and complexity of Snap's global immigration program. This new individual contributor role will collaborate as a peer with Snap's two existing in-house internal immigration specialists, and work in close partnership with Snap's external immigration counsel.

What you'll do:

• Manage U.S. employment-based immigration matters for candidates and team members, including nonimmigrant and immigrant processes such as H-1B, TN, L-1, O-1, E-3, H-1B1, F-1 OPT/STEM OPT, and green card-related cases.
• Support green card and permanent residence workflows, including coordination of case initiation, employee communications, PERM-related activities, and stakeholder education.
• Maintain strong compliance practices, including case tracking, records management, posting/public access file processes, audit readiness, and accurate documentation standards.
• Manage and escalate complex or sensitive cases with external immigration counsel, balancing legal guidance, employee experience, business continuity, and Snap policy.
• Share knowledge with recruiters, HR partners, and business leaders, to raise capability and consistency across the immigration process.
• Drive process improvements across the U.S. immigration program to improve program quality and drive efficiency
• Quickly adjust Snap immigration programs and practices to deal with changes in US immigration law and operating norms
• Draft clear, succinct, and timely memos to team members and leaders to communicate US immigration policy changes

Knowledge, Skills & Abilities:

• Deep working knowledge of U.S. employment-based immigration programs, including both nonimmigrant and immigrant case types, common timelines, and operational risk points.
• Strong understanding of how immigration intersects with recruiting, onboarding, mobility, compensation, location changes, and employee lifecycle events.
• Ability to translate technical immigration concepts into clear, practical guidance for non-experts.
• Excellent project management, prioritization, and follow-through across a high-volume case portfolio with competing deadlines.
• Strong vendor-management and stakeholder-management skills, including experience working with outside counsel and cross-functional partners.
• High attention to detail and strong operational discipline in a compliance-heavy environment.
• Sound judgment, discretion, and empathy when handling sensitive employee matters and evolving policy environments.
• Comfort in managing competing interests, and knowing when when to escalate
• Experience leveraging process improvement techniques to improve workflows, program effectiveness, and to enable scaling

Minimum Qualifications:

• Bachelor's degree or equivalent practical experience.
• 6+ years of relevant experience managing U.S. employment-based immigration matters in an in-house, law firm, or external vendor environment.
• Hands-on experience supporting a range of U.S. visa and permanent residence processes, including H-1B, L-1, TN, O-1, F-1/OPT/STEM OPT, and green card workflows.
• Experience partnering with external immigration counsel and internal stakeholders to drive compliant, timely case outcomes.
• Experience managing confidential information with professionalism and discretion.

Preferred Qualifications:

• Working knowledge of immigration practices and law in Canada, UK, and middle eastern counties.
• Experience supporting immigration in a multinational technology company.
• Experience with Workday.
• Experience identifying automation or AI-enabled process improvements in operational workflows.
• Track record of gathering, cleansing and analyzing data to support program strategies.

If you have a disability or special need that requires accommodation, please don't be shy and provide us some information.

"Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a "default together" approach and expect our team members to work in an office 4+ days per week.

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.

We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, where applicable).

Our Benefits: Snap Inc. is its own community, so we've got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap's long-term success!

Compensation

In the United States, work locations are assigned a pay zone which determines the salary range for the position. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. The starting pay may be negotiable within the salary range for the position. These pay zones may be modified in the future.

Zone A (CA, WA, NYC):

Zone B:

Zone C: