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Sms Cruise Line Jobs (NOW HIRING)

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Sms Cruise Line information

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$12

$18

$23

How much do sms cruise line jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for sms cruise line in the United States is $18.52, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $20.91 per hour, depending on experience, location, and employer.

What is an SMS Cruise Line job?

'SMS Cruise Line' jobs refer to employment opportunities with SMS Cruise Line, a company that operates cruise ships offering leisure travel on oceans or rivers. Job roles can range from hospitality positions, such as housekeeping, food and beverage service, and customer service, to technical and operational roles like engineering, navigation, and entertainment staff. Working on a cruise line often involves living onboard for extended periods, interacting with international guests, and providing high-quality service in a fast-paced environment. Benefits may include travel opportunities, room and board, and the chance to work with a diverse team.

What skills and qualifications are needed to work on an SMS Cruise Line?

To thrive as a Cruise Line Staff Member, you need strong customer service skills, hospitality experience, and often a background in tourism or related fields. Familiarity with reservation systems, point-of-sale (POS) software, and safety protocols like STCW certification is typically required. Excellent communication, teamwork, and adaptability are crucial soft skills for interacting with diverse guests and colleagues. These abilities ensure seamless guest experiences, safety, and efficient operations aboard the cruise ship.

What is the difference between Sms Cruise Line vs Cruise Ship Staff?

AspectSms Cruise LineCruise Ship Staff
Required CredentialsCustomer service training, safety certificationsCustomer service, safety, and hospitality certifications
Work EnvironmentOnboard cruise ships, hospitality settingOnboard cruise ships, hospitality and service roles
Employer & Industry UsageSpecific cruise line companyVarious cruise lines and ships
Common Search & ComparisonYesYes

Sms Cruise Line and Cruise Ship Staff both work onboard cruise ships in hospitality and customer service roles. While Sms Cruise Line refers to a specific cruise company, Cruise Ship Staff is a broader term for employees working across multiple cruise lines. Both roles require similar certifications and work environments, making them closely related but distinct in scope.

What challenges do employees face on an SMS Cruise Line, and how can they adapt to life at sea?

New employees on an SMS Cruise Line often find adapting to the unique environment of living and working at sea to be a significant challenge. This includes adjusting to long hours, shared accommodations, and being away from home for extended periods. Effective communication and teamwork are crucial, as daily tasks typically involve collaborating with diverse colleagues from around the world. Embracing flexibility, maintaining a positive attitude, and taking advantage of onboard training programs can help new hires thrive and advance in their maritime careers.
Infographic showing various Sms Cruise Line job openings in the United States as of July 2026, with employment types broken down into 80% Full Time, and 20% Temporary. Highlights an 100% In-person job distribution, with an average salary of $38,519 per year, or $18.5 per hour.

Director, Maintenance Control Center

Frontier Airlines

Denver, CO • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago


Frontier Airlines rating

5.0

Company rating: 5.0 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

26th of 26 rated airlines


Job description

Why Work for Frontier Airlines? 

At Frontier, we believe the skies should be for everyone. We deliver on this promise through our commitment to Low Fares Done Right. This is more than our tagline - it’s our driving philosophy. Every member of Team Frontier has an important role to play in bringing this vision to life.  Our successful business model allows travelers to take advantage of our fast-growing route network while our bundled and unbundled pricing options allow our customers to personalize their travel experience and only pay for the services they need – saving them money along the way. 

What We Stand For

Low Fares Done Right is our mission and we strive to bring it to life every day.  Our ‘Done Right’ promise means delivering not only affordable prices, but making travel friendly and easy for our customers.  To do this, we put a great deal of care into every decision and action we take. We must be efficient with the use of our resources and make smart decisions about how we run our business. We must also innovate and be pioneers - we’re not afraid to try new things.  While our business requires us to fly high in the air, we also consider ourselves down-to-earth in our approach, creating a warm and friendly experience that truly demonstrates Rocky Mountain Hospitality.

Work Perks  

At Frontier, we like to think we’re creating something very special for our team members.  Work is why we’re here, but the perks are nice too: 

  • Flight benefits for you and your family to fly on Frontier Airlines.
  • Buddy passes for your friends so they can experience what makes us so great.
  • Discounts throughout the travel industry on hotels, car rentals, cruises and vacation packages.
  • Discounts on cell phone plans, movie tickets, restaurants, luggage and over 2,000 other vendors.
  • Enjoy a ‘Dress for your Day’ business casual environment.
  • Flexible work schedules that support work/life balance.
  • Total Rewards program including a competitive base salary, short term incentives, long-term incentives, paid holidays, 401(k) plan, vacation/sick time and medical/dental/vision insurance that begins the 1st of the month following your hire date.
  • We play our part to make a difference. The HOPE League, Frontier Airlines’ non-profit organization, is dedicated to providing employees financial assistance during catastrophic hardship.

Who We Are

Frontier Airlines is a leading ultra-low cost carrier headquartered in Denver, Colorado. With a mission to deliver Low Fares Done Right, the company provides affordable, convenient and accessible air travel throughout the U.S., Caribbean, Mexico and Latin America. Frontier’s highly fuel-efficient, all-Airbus fleet is among the youngest and most modern of any carrier within the U.S. That, combined with the airline’s many weight-saving initiatives and focus on operational efficiencies, makes Frontier America’s Greenest Airline.* Each Frontier Airlines plane tail features a special animal with a unique name and backstory. Many of the featured species are endangered or threatened, part of the airline’s commitment to underscore and raise awareness for their plight. Frontier serves approximately 100 destinations throughout North America and operates 500-plus daily flights, on average. The airline employs more than 7,000 team members and has crew bases in more than a dozen U.S. cities. Frontier Airlines., Inc., is a subsidiary of Frontier Group Holdings, Inc. (NASDAQ: ULCC).  

* Frontier is the most fuel-efficient of all major U.S. carriers when measured by ASMs per fuel gallon consumed.

What Will You Be Doing?

The Director, Maintenance Control is responsible for planning, organizing, directing, and controlling work required to meet Code of Federal Regulations (CFRs) and company standards on the line, at the hangar and at all maintenance stations.

Essential Functions

Manage, monitor and coordinate SMS activities as directed. These duties include but are not limited to:

  • Coordinate the development, implementation, maintenance, and integration of the SMS throughout
  • Frontier.
  • Identify hazards and safety risk assessments including change management.
  • Ensure effectiveness of safety risk controls.
  • Promote safety.
  • Advise the accountable executive on the performance of the SMS and on any need for improvement.
  • Accountable for achieving safety performance relative to job tasks.
  • Manage risk acceptable level: orange or lower as defined by Frontier’s company risk matrix.
  • Ensure compliance with all Code of Federal Regulations and Frontier Airlines company policies and procedures as they pertain to maintenance operations on company aircraft.
  • Provide direction to management in all areas in the course of day-to-day activities.
  • Manage department budget process.
  • Prepare performance reports relative to established plans.
  • Oversee management of Airworthiness Release including all aircraft returns to service.
  • Oversee management of scheduled and unscheduled maintenance process and the generation of records for accomplishment of routine and non-routine items.
  • Oversee AD accomplishment process.
  • Oversee scheduled and unscheduled maintenance process.
  • Provide oversight for the MEL/CDL/NEF (Defer) process.
  • Oversee the management for workflow and workforce scheduling to ensure all duties listed above are completed.
  • Provide oversight to MCC and MEL SME to ensure continual safe operations.
  • Make recommendations to Maintenance Training for program enhancements.
  • Vol.D  Ensure that he or she maintains personal training, qualifications, and currency to perform assigned tasks.
  • Participate in QA Board and Reliability Board.
  • Participate in the MEL/CDL/NEF deferral process
  • Ensure the quality of the RVSM program.
  • Direct the Maintenance Planning functions.
  • Oversight of the direction of the Maintenance Planning functions.
  • Detail schedule of aircraft maintenance.
  • Monitor the effectiveness of safety risk controls.

Other Functions

  • Hold overall responsibility for Line and Heavy Maintenance, Maintenance Control, and Technical Services and senior level authority when making operations decisions.
  • Make operational decisions directly related to aircraft safety and scheduled service.
  • Delegate authority in print and specific to the person authorized.
  • Hold authority to modify the MEL/CDL/NEF Program.
  • Has overall responsibility and authority for the CAMP.

 Qualifications

  • FAA-certified Mechanic with both airframe and powerplant ratings, and have held these ratings for at least 5 years
  • One year or more experience in returning aircraft to service
  • Minimum 1 year of experience in a supervisory capacity for a 121 or 135 operator
  • Preferred – college degree
  • Preferred – FCC radio license
  • 5 years of Maintenance Control work experience
  • 7 years of leadership/management experience in a Transport Category air carrier or equivalent air carrier

Knowledge, Skills and Abilities

  • Must have, and certify through a Memorandum of Understanding, familiarity with the following areas:
  • Aviation safety standards and safe operation practices
  • 14 CFR (Code of Federal Regulations) Chapter 1 (Federal Aviation Regulations)
  • Certificate Holder's operations specifications
  • All appropriate maintenance and airworthiness requirements of 14 CFR (e.g., parts 1, 21, 23, 25,
  • 43, 45, 47, 65, 91, and 121).
  • Certificate holder's manual required by 14 CFR Part 121.133
  • Understand manuals required by 14 CFR 121.133
  • Must demonstrate behavior that portrays the company core values of Safety, Respect, Trust, Collaboration, Value, and Passion while communicating with personnel and acting on behalf of the company.
  • Must have the ability to plan, organize, and administrate workloads to subordinates

Positions Supervised

Manager, Maintenance Control

Supervisor, Technical Services

Supervisor, Maintenance Planning

Salary Range $137,643 - $182,696 + short- and long-term incentive 

Workplace Policies

Please note: this posting has a closing date of on or before 8/27/2026.

Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position.  Please be advised that duties and expectations of this position may be subject to change.
 

Frontier Airlines, Inc. is an equal opportunity employer and, as such, is committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Frontier Airlines is a Zero Tolerance Drug-Free Workplace. All prospective DOT safety-sensitive employees are subject to pre-employment testing for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids and Phencyclidine (PCP). Further, any DOT safety-sensitive job applicant who is found to have tested positive on any required drug or alcohol test at a former employer will be considered ineligible for employment with Frontier.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.


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About Frontier Airlines

Sourced by ZipRecruiter

Frontier Airlines is committed to offering 'Low Fares Done Right' to more than 100 destinations and growing in the United States, Canada, Dominican Republic and Mexico on more than 350 daily flights. Headquartered in Denver, Frontier's hard-working aviation professionals pride themselves in delivering the company's signature Low Fares Done Right service to customers. Frontier Airlines is the proud recipient of the Federal Aviation Administration's 2018 Diamond Award for maintenance excellence and was recently named the industry's most fuel-efficient airline by The International Council on Clean Transportation (ICCT) as a result of superior technology and operational efficiencies.

Industry

Aviation

Company size

1,001 - 5,000 Employees

Headquarters location

Denver, CO, US

Year founded

1994