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Smb Account Manager Jobs (NOW HIRING)

CrowdStrike

SMB Account Manager (Hybrid)

Austin, TX · Hybrid

$38/hr

CrowdStrike is seeking a Corporate Account Manager - SMB to ensure that our customers are successful and thriving with our next generation endpoint technology. This is a great opportunity for those ...

Fieldguide

SMB Account Executive

Salt Lake City, UT · On-site

$75K - $85K/yr

This position will report to the Senior Manager, Sales and is located in Utah. Must be within 50 ... Own a targeted account list of key SMB accounts, overseeing the full sales cycle from prospecting ...

Kaseya Careers

Account Manager, SMB accounts

Miami, FL · On-site

Position Summary Kaseya is looking for an enthusiastic and results-driven Account Manager to take ownership of a portfolio of SMB accounts focusing on supporting customers that have strong growth ...

CrowdStrike

SMB Account Manager (Hybrid)

Sunnyvale, CA · Hybrid

$38/hr

CrowdStrike is seeking a Corporate Account Manager - SMB to ensure that our customers are successful and thriving with our next generation endpoint technology. This is a great opportunity for those ...

Zendesk

SMB Account Executive

Austin, TX · On-site

In this role, you will expand our SMB account base through cross-sell, up-sell, and expansion ... Manage and nurture customer relationships to ensure high satisfaction and retention by ...

Zendesk

SMB Account Executive

Austin, TX · On-site

In this role, you will expand our SMB account base through cross-sell, up-sell, and expansion ... Manage and nurture customer relationships to ensure high satisfaction and retention by ...

Zendesk, Inc.

In this role, you will expand our SMB account base through cross-sell, up-sell, and expansion ... Manage and nurture customer relationships to ensure high satisfaction and retention by ...

Zendesk

SMB Account Executive

San Francisco, CA · On-site

In this role, you will expand our SMB account base through cross-sell, up-sell, and expansion ... Manage and nurture customer relationships to ensure high satisfaction and retention by ...

Zendesk

SMB Account Executive

San Francisco, CA · On-site

In this role, you will expand our SMB account base through cross-sell, up-sell, and expansion ... Manage and nurture customer relationships to ensure high satisfaction and retention by ...

Zendesk

SMB Account Executive

San Francisco, CA · On-site

In this role, you will expand our SMB account base through cross-sell, up-sell, and expansion ... Manage and nurture customer relationships to ensure high satisfaction and retention by ...

Tektronix

Account Manager, North America SMB

Account Manager, North America SMB Accounts Location: Remote (Proximity to Major Airport) Reports To: North America SMB Sales Leader The Account Manager, North America SMB Accounts will manage and ...

Fortive

Account Manager, North America SMB

Austin, TX · On-site +1

Account Manager, North America SMB Accounts Location: Remote (Proximity to Major Airport) Reports To: North America SMB Sales Leader The Account Manager, North America SMB Accounts will manage and ...

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SMB Account Executive

San Diego, CA · On-site

ClickUp is seeking a driven, consultative SMB Account Executive to join our AMER team in San Diego ... Experience selling project management or productivity software * Familiarity with Salesforce ...

talentpluto

SMB Account Executive

New York, NY · On-site

$220K - $240K/yr

The Opportunity Our partner is hiring an SMB Account Executive to help scale a newly established ... Manage the full sales cycle from prospect engagement through close * Conduct discovery calls ...

Fortive

Account Manager, North America SMB

Austin, TX · Remote

Account Manager, North America SMB Accounts Location: Remote (Proximity to Major Airport) Reports To: North America SMB Sales Leader The Account Manager, North America SMB Accounts will manage and ...

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Smb Account Manager information

See salary details

$29.5K

$65.8K

$106K

How much do smb account manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for smb account manager in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What is an SMB Account Manager?

SMB Account Managers are professionals responsible for managing relationships with small and medium-sized business clients. They work to understand the unique needs of these businesses, recommend appropriate products or services, and ensure customer satisfaction. Their role often includes sales, account growth, problem-solving, and acting as the main point of contact between the business and the company they represent. They play a key role in driving revenue by retaining existing clients and identifying opportunities for upselling or cross-selling. Successful SMB Account Managers are skilled in communication, negotiation, and customer relationship management.

How does an SMB Account Manager typically balance managing multiple client accounts while meeting sales targets?

SMB Account Managers often juggle a portfolio of small and medium-sized business clients, which requires strong organizational and time management skills. Balancing client needs with sales goals involves prioritizing high-potential accounts, maintaining regular communication, and using CRM tools to track progress. Collaboration with sales, marketing, and support teams is key to identifying upsell opportunities and resolving client issues efficiently. Successful SMB Account Managers proactively plan their schedules and leverage team resources to ensure client satisfaction and achieve sales targets.

What are the key skills and qualifications needed to thrive as an SMB Account Manager, and why are they important?

To thrive as an SMB Account Manager, you need strong sales acumen, customer relationship management skills, and a track record of meeting or exceeding sales targets, typically supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, sales automation tools, and basic data analysis is essential. Outstanding communication, negotiation, and problem-solving abilities help build trust and rapport with small and medium business clients. These skills are crucial for driving revenue growth, ensuring client satisfaction, and maintaining long-term business relationships in a competitive marketplace.

What is the difference between Smb Account Manager vs Small Business Sales Representative?

AspectSmb Account ManagerSmall Business Sales Representative
Primary RoleManage existing SMB client accounts, ensure retention, and upsell servicesProspect and acquire new small business clients through sales efforts
Required SkillsCustomer relationship management, account retention, product knowledgeSales techniques, lead generation, negotiation skills
Work EnvironmentClient meetings, account management, collaboration with support teamsOutbound sales calls, client meetings, sales presentations
CertificationsTypically CRM and sales certifications, industry-specific knowledgeSales certifications, communication skills training

The main difference is that Smb Account Managers focus on maintaining and growing existing SMB accounts, while Small Business Sales Representatives primarily seek new clients. Both roles require strong sales and customer service skills, but their daily activities and objectives differ.

What cities are hiring for Smb Account Manager jobs?

Cities with the most Smb Account Manager job openings:

What are the most commonly searched types of Smb Account jobs?

The most popular types of Smb Account jobs are:

What states have the most Smb Account Manager jobs?

States with the most job openings for Smb Account Manager jobs include:

What are popular job titles related to Smb Account Manager jobs?

For Smb Account Manager jobs, the most frequently searched job titles are:

Smb Account Manager jobs near you
Infographic showing various Smb Account Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $65,816 per year, or $31.6 per hour.

SMB Account Manager (Hybrid)

Austin, TX • Hybrid

CrowdStrike
IT Services • 1 - 5K employees
Learn more about CrowdStrikeexternal

$38/hr

Full-time

Medical, Retirement, PTO

Re-posted 14 days ago

Key responsibilities

  • Serve as the primary point of contact for clients and collaborate with internal stakeholders to ensure customer value.

  • Manage the contract renewal cycle from initial meetings through negotiation and signature to ensure high renewal rates.

  • Identify upsell and cross-sell opportunities, develop account strategies, and promote solutions to maximize account growth.

Job description

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed - we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We're always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.


About the Role:

CrowdStrike is seeking a Corporate Account Manager - SMB to ensure that our customers are successful and thriving with our next generation endpoint technology. This is a great opportunity for those who want to cultivate and sharpen their sales skills. CrowdStrike offers a robust sales training and development program where you will learn about our industry leading product and services.

This is a full sales cycle role in which you will proactively advocate for the customers in the small to mid-size business segment, while focusing on high levels of adoption to ensure customer satisfaction. You will balance discovering upsell and cross-sell opportunities while partnering with our renewals team to ensure timely renewals.

This is a hybrid-remote role and will require you to go into the office just 1x a week at our Austin, TX OR Sunnyvale, CA for team building, unity, and collaboration.


What You'll Do:

  • Serve as the primary point of contact for clients while collaborating with various internal stakeholders (Customer Success, Managed Services, etc.) to ensure the existing customer base is receiving the value they expect from their previous purchase

  • Manage the contract renewal cycle from scheduling initial meetings through negotiation, contract changes, and signature while ensuring customers renew at an escalated ARR rate.

  • Achieve a quota of new sales growth within customer base.

  • Be a customer advocate, driving relationships with key customers and creating new champions.

  • Identify whitespace in accounts and create value-based presentations to promote upgrades and cross-sells.

  • Consult with our existing customers to recommend additional solutions from the CrowdStrike portfolio to increase ingestion.

  • Devise and execute account strategies and plans to maximize account growth.

  • Provide high touch customer service, including escalation and coordination of support issues as needed.

  • Deliver feedback to the Product Management team on new feature requests and product enhancements from your customer base.


What You'll Need:

  • 1+ years of full sales cycle experience in an account management or net new logo capacity, selling to a technical audience such as engineers, IT, security, and other SaaS related fields.

  • Bachelor's degree is preferred

  • Light experience and/or understanding of sales qualification frameworks such as Medic, Medpicc, and/or Sandlar

  • Track record of meeting or exceeding expectations in an individually focused, quota and/or metric carrying role.

  • Ability to successfully balance a wide variety of daily tasks and adjust priorities on the fly in a fast-paced environment over multiple engagements.

  • Strong technical aptitude and ability to learn new concepts quickly.

  • Exceptional written and verbal communication skills demonstrated through email, conference calls, client visits and presentations, and internal meetings

  • High level of comfort handling client objections and negotiations.

  • Security or SaaS experience is a plus.

  • Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.

#LI-JN1

Benefits of Working at CrowdStrike:

  • Market leader in compensation and equity awards

  • Comprehensive physical and mental wellness programs

  • Competitive vacation and holidays for recharge

  • Paid parental and adoption leaves

  • Professional development opportunities for all employees regardless of level or role

  • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections

  • Vibrant office culture with world class amenities

  • Great Place to Work Certified across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.

Find out more about your rights as an applicant.

CrowdStrike participates in the E-Verify program.

Notice of E-Verify Participation

Right to Work

CrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The hourly rate range for this position for all U.S. candidates is $24 - $38 per hour with eligibility for commissions, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off.

For detailed information about the U.S. benefits package, please click here.

CrowdStrike logo

About CrowdStrike

Sourced by ZipRecruiter

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We're looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.

Industry

It services

Company size

1,001 - 5,000 Employees

Headquarters location

Sunnyvale, CA, US

Year founded

2012

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