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Smart Communication Jobs (NOW HIRING)

Smart Communications group

$60 - $80/hr

About Smart Communications Smart Communications is the trusted choice for regulated enterprises looking to modernize complex processes and connect with customers in the moments that matter most. Our ...

Avtech solution

Software Developer

Indianapolis, IN · On-site

Analyze complexity involved to Integrate Smart Communications w/ Upstream applications. * Analyze archival functionality to backload the documents to IBM content manager. * Review stories before ...

SMART COMMUNICATIONS 1 LLC

Phone Operator

Norcross, GA · On-site

$15/hr (+ commission)

Smart Communications is seeking a Sales oriented- Operator for its Norcross location. Bilingual - Spanish & English Speaking. If you aren't experienced in sales we will show you how. We will train ...

Modern Pest Services

Smart Systems Manager

San Marcos, CA · On-site

$100 - $125/hr

Strong understanding of SMART operations, pest control field service, branch operations, customer communication, and the SMART customer value journey. Experience with SMART tools and reporting ...

SMART COMMUNICATIONS 1 LLC

Phone Operator

Norcross, GA · On-site

$15/hr (+ commission)

Smart Communications is seeking a Sales oriented- Operator for its Norcross location. Bilingual - Spanish & English Speaking. If you aren't experienced in sales we will show you how. We will train ...

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$26K

$31.5K

How much do smart communication jobs pay per year?

As of Sep 9, 2026, the average yearly pay for smart communication in the United States is $31,873.00, according to ZipRecruiter salary data. Most workers in this role earn between $28,500.00 and $29,000.00 per year, depending on experience, location, and employer.

What is a smart communication specialist?

A Smart Communication specialist is a professional who focuses on the integration and management of advanced communication technologies, such as unified communications, IoT-enabled messaging, and AI-driven communication tools, to enhance business operations. They work to ensure seamless information exchange within organizations and between businesses and their clients. Their role often involves implementing solutions that improve efficiency, collaboration, and security in digital communications. This position requires a strong understanding of both technical systems and effective communication strategies.

What are the key skills and qualifications needed to thrive as a smart communication specialist, and why are they important?

To thrive as a Smart Communications Specialist, you need expertise in digital communication platforms, content creation, and data analysis, often supported by a degree in communications or a related field. Familiarity with tools such as CRM systems, marketing automation software, and analytics platforms is typically required. Strong interpersonal skills, adaptability, and creative problem-solving help professionals stand out in this role. These skills ensure effective, data-driven communication strategies that drive engagement and support organizational goals.

What are some common challenges faced by professionals in a smart communication role, and how can they be addressed?

Professionals in Smart Communication roles often encounter challenges such as integrating new technologies with legacy systems, ensuring data privacy, and maintaining seamless connectivity across devices and platforms. Addressing these challenges requires staying up-to-date with evolving communication standards, collaborating closely with IT and security teams, and participating in ongoing training. Open communication within cross-functional teams and proactive problem-solving are key to overcoming obstacles and delivering effective smart communication solutions.

What is the difference between Smart Communication vs Customer Service Representative?

AspectSmart CommunicationCustomer Service Representative
Required CredentialsCommunication skills, technical knowledge, certifications in communication toolsHigh school diploma or equivalent, customer service training
Work EnvironmentOffice, call centers, remote communication platformsCall centers, retail, online support
Industry UsageTelecommunications, IT, corporate sectorsRetail, banking, hospitality
Search & Comparison IntentUnderstanding communication roles, skills, and toolsCustomer support, interaction techniques

Smart Communication focuses on effective communication strategies, technical tools, and conveying information clearly across various platforms. Customer Service Representatives primarily handle direct customer interactions, resolving issues and providing support. While both roles involve communication skills, Smart Communication emphasizes strategic and technical communication skills, whereas Customer Service Representatives focus on customer interaction and problem-solving.

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What states have the most Smart Communication jobs?

States with the most job openings for Smart Communication jobs include:

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Smart Communication jobs near you
Infographic showing various Smart Communication job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $31,873 per year, or $15.3 per hour.

SmartCOMM Developer - Insurance Domain

Dearborn, MI • On-site

Syntricate Technologies
IT Services • 51 - 200 employees
Learn more about Syntricate Technologiesexternal

Full-time

Re-posted 17 days ago

Job description

Job Summary:
Syntricate Technologies is looking for a SmartCOMM Developer specializing in the insurance domain. The role involves leveraging expertise in SmartCOMM to create and maintain templates, design data models, and develop interactive communications while ensuring seamless API integration.
Responsibilities:
• Leverage your 5+ years of experience to create, modify, and maintain SmartCOMM templates, forms, and communications.
• Design and implement data models, ensuring accurate mapping between XML schemas and business data objects.
• Develop interactive communications using Draft Editor, Data Capture, and ipdf functionalities.
• Configure and manage Smart Communications Appliance in both cloud and hybrid deployment models.
• Utilize Thunderhead/Smart Communication APIs for seamless integration with other systems.
• Author and consolidate business templates, ensuring consistent design, layout, and multilingual support.
• Create static layouts for print and responsive layouts for web, optimizing the user experience across devices.
• Implement batch configurations, template selectors, and output configurations for efficient processing.
Qualifications:
Required:
• SmartCOMM Experience: 5+ years of hands-on experience with SmartCOMM (Thunderhead) development.
• Insurance Domain: Deep understanding of insurance processes and terminology, preferably in Guidewire environments.
• SmartCOMM Modules: Proficiency in Data Modeler, Advanced Template Designer, and Web Editor.
• Appliance Configuration: Expertise in configuring and managing Smart Communications Appliance.
• API Knowledge: Experience working with Thunderhead/Smart Communication APIs.
• XML and Data Mapping: Strong understanding of XML schemas and data mapping principles.
• Template Design: Ability to author and consolidate business templates for various communication channels.
• Responsive Design: Skills in creating both static and responsive layouts for print and web.
• Batch Configuration: Technical knowledge of creating batch configurations and template selectors.
• Java/J2EE: Working knowledge of Java/J2EE, JSON, and web services is desirable.
Preferred:
• Experience with other CCM tools
• Knowledge of Guidewire InsuranceSuite
• Familiarity with Agile methodologies
Company:
Syntricate Technologies offers quality assurance, validation, regulatory, business analysis, and project management services. Founded in 2004, the company is headquartered in Boston, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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