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Slot Performance Supervisor Jobs (NOW HIRING)

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The Supervisor - Slot Technician is responsible for the leadership and management of the technical ... Assists in hiring, performance reviews and termination of Slot Technicians. * Perform work ...

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$17

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$40

How much do slot performance supervisor jobs pay per hour?

As of May 29, 2026, the average hourly pay for slot performance supervisor in the United States is $28.87, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $35.10 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Slot Performance Supervisor, and why are they important?

To thrive as a Slot Performance Supervisor, you need expertise in slot machine operations, gaming regulations, and analytical skills, typically supported by a high school diploma or higher and relevant casino experience. Familiarity with slot management systems, data analysis tools, and compliance software is essential. Strong leadership, communication, and problem-solving abilities help in managing teams and addressing guest concerns effectively. These skills ensure optimal machine performance, regulatory compliance, and a positive gaming experience for customers.

How does a Slot Performance Supervisor typically collaborate with other casino departments to optimize gaming revenue?

A Slot Performance Supervisor works closely with departments such as marketing, maintenance, and security to maximize slot machine performance and overall gaming revenue. They often coordinate with marketing to implement promotions, with maintenance to ensure machines are operating efficiently, and with security to monitor for irregular activity. This cross-departmental collaboration is essential to identifying trends, resolving issues quickly, and ensuring an engaging customer experience. Effective communication and teamwork are key components of the role.

What does a Slot Performance Supervisor do?

A Slot Performance Supervisor is responsible for overseeing the operation and performance of slot machines in a casino. They monitor machine activity, analyze data to ensure optimal revenue, and coordinate with maintenance teams to address technical issues. Additionally, they supervise slot attendants, ensure compliance with gaming regulations, and provide exceptional customer service. Their goal is to maximize profitability and maintain a smooth gaming experience for guests.

What is the difference between Slot Performance Supervisor vs Slot Technician?

AspectSlot Performance SupervisorSlot Technician
CredentialsTypically requires supervisory experience, knowledge of gaming regulations, and sometimes certifications in gaming operationsRequires technical certifications or training in slot machine repair and maintenance
Work EnvironmentSupervises gaming floor operations, manages staff, and ensures complianceWorks directly on slot machines, performing repairs and troubleshooting
Employer & Industry UsageCommonly employed in casinos and gaming establishments to oversee slot performanceEmployed in similar settings, focusing on technical maintenance of slot machines

The Slot Performance Supervisor primarily oversees slot machine operations and staff, ensuring optimal performance and compliance, while the Slot Technician focuses on repairing and maintaining the machines. Both roles are essential in casino operations but differ in responsibilities and required skills.

More about Slot Performance Supervisor jobs
What job categories do people searching Slot Performance Supervisor jobs look for? The top searched job categories for Slot Performance Supervisor jobs are:
Slot Performance Supervisor jobs near you
Infographic showing various Slot Performance Supervisor job openings in the United States as of May 2026, with employment types broken down into 99% Full Time, and 1% Contract. Highlights an 100% Physical job distribution, with an average salary of $60,053 per year, or $28.9 per hour.
Lead Slot Performance Tech - Full Time (Caesars New Orleans)

Lead Slot Performance Tech - Full Time (Caesars New Orleans)

Caesars Entertainment

New Orleans, LA • On-site

Full-time

Posted 10 days ago

Caesars Entertainment rating

6.3

Company rating: 6.3 out of 10

Based on 236 frontline employees who took The Breakroom Quiz

89th of 133 rated casinos

Job description

Job Description
The Lead Slot Performance Technician will be reporting to the Slot Performance Supervisor. The Slot Performance Lead Technician is responsible for installing, testing and maintaining electronic components, sub-systems and systems required for efficient and continuous conduction of business operations. The Slot Performance Lead Technician will act as a Slot Performance Supervisor as assigned.
Responsibilities
  • Act as the Supervise on duty, when assigned, and direct the daily operations of the department in accordance with established policies and procedures, internal controls and gaming regulations and are in complete compliance at all times.
  • Mentor and provide training to Slot Performance Technicians
  • Inspect and test assigned equipment, noting all defective parts and making recommendations for correction
  • Perform required adjustments and repairs to electronic and electro-mechanical equipment as assigned. Perform preventative maintenance to slot machines either on the floor, or in the slot shop
  • Observe all safety regulations in the performance of assigned duties, and report any safety hazards to assigned supervisor
  • Ensure that you understand and enforce the policies and procedures, internal controls, and gaming regulations and are in complete compliance at all times
  • Provide 100% accuracy and accountability on all documentation that is required by the Slot Performance department
  • Uphold the integrity of vital information in and around the Slot Performance department
  • Provide prompt and courteous service when repairing or verifying transactions at machines
  • Performs tasks as requested by the department's leadership team
  • Routinely strives to build and maintain rapport with customers making every effort to achieve customer satisfaction
  • Acts as a role model; always presents oneself as and encourages others to do the same
  • Coordinates with casino management and security to detect and prevent attempts to cheat or damage gaming equipment and to identify and report floor irregularities

Qualifications
  • Electronics degree or equivalent electronic experience is preferred
  • Installation, maintenance and repair of electronic systems and equipment preferred
  • Knowledge of mechanical and electronic/electrical technical equipment is desirable
  • Proficient in the use of tools of the trade including hand power and machine equipment testing devices and instruments, as applicable
  • Should understand schematic diagrams needed in the repair of slot machines as well as mechanical blue prints
  • Knowledge of casino rules, procedures and regulations pertaining to slot operations a plus
  • Must be able to read, write, speak and understand English
  • Possess an upbeat and positive attitude
  • Ability to work a flexible schedule
  • Know how to use Word, Outlook, and Excel
  • Possess a strong initiative to assist both guests and fellow employees

Physical, Mental and Environmental Demands
  • Must be able to work independently.
  • Must be able to sit, stand or walk for long periods of time (8-12 hours).
  • Must be able to respond calmly and make rational decisions when handling employee conflicts
  • Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways (minimum of 20 steps) or escalator.
  • Must be able to lift and carry up to 75 lbs.; and, have the ability to push, pull, reach, bend, twist, stoop and kneel.
  • Respond to visual and aural cues.
  • Must have the manual dexterity to operate a computer and other necessary office equipment.
  • Must be able to tolerate areas containing dust, loud noises and bright lights.
  • Must be able to work varied shifts, weekends and holidays as needed.
  • Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives.
  • Ability to speak distinctly and persuasively.
  • Must be able to read, write, speak, and understand English

Gaming License: Non-Key License
About Us
Caesars New Orleans Casino & Hotel earned recognition as a City Business "Best Places to Work" honoree and was named "#1 Large Employer" in the New Orleans area by the "Times-Picayune" Top Workplaces program. A destination property in the heart of the city, we are continually striving to attract the best talent to provide exceptional experiences for our guests.
Caesars New Orleans Casino is a Caesars Entertainment company. Our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.
Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

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