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Slack Jobs in Portland, OR (NOW HIRING)

Jobtailor

Customer Experience Associate

Portland, OR · On-site

$17.50 - $23.25/hr

Provide first-line support via Intercom, email, and Slack; resolve, elevate, and track issues to resolution * Triage and manage incoming support tickets * Maintain and update customer-facing ...

New

Avani Technology Solutions, Inc.

Oracle DBA

Portland, OR · On-site

$53.75 - $73.25/hr

Provide real-time operational support by responding to support tickets, system alerts and direct customer engagement via Slack, Zoom and Email * Patch, upgrade, migrate and retire databases * Meet ...

The Children's Gym

Hospitality Staff

Portland, OR · On-site

$16 - $20.50/hr

Working within Microsoft Office, Slack, iClassPro, Google Business, and more. Payment handling (math, discounts, fee schedules, and more). Benefits: Health, Vision, and Dental Insurance. Sick Time.

ChildrensGym

Hospitality Staff

Portland, OR · On-site

$16 - $20.50/hr

Working within Microsoft Office, Slack, iClassPro, Google Business, and more. * Payment handling (math, discounts, fee schedules, and more). Benefits: * Health, Vision, and Dental Insurance. * Sick ...

The Children's Gym

Hospitality Staff

Portland, OR · On-site

$18/hr

... Slack, iClassPro, Google Business, and more. • Payment handling (math, discounts, fee schedules, and more). Benefits: • Health, Vision, and Dental Insurance. • Sick Time. • PTO (after 1 year ...

Propheticsoftware

Customer Experience Associate

Portland, OR · On-site

$17.50 - $23.25/hr

Serve as first-line support via Intercom, email, and Slack -- resolve, elevate, and track to resolution * Triage and manage incoming support tickets with urgency and attention to detail * Maintain ...

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How much do slack jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for slack in Portland, OR is $39.32, according to ZipRecruiter salary data. Most workers in this role earn between $19.13 and $58.12 per hour, depending on experience, location, and employer.

What is a Slack administrator?

A Slack Administrator is a professional responsible for managing and configuring a company's Slack workspace or organization. Their duties include setting up channels, managing user permissions, integrating apps and tools, enforcing security policies, and providing user support. Administrators play a key role in ensuring that Slack is used effectively and securely across teams, helping organizations maximize collaboration and productivity. They may also be involved in onboarding new users and maintaining compliance with company policies.

What are the key skills and qualifications needed to thrive as a Slack administrator?

To thrive as a Slack Administrator, you need strong technical knowledge of Slack's platform, workspace management, and experience with user provisioning and permissions, often supported by a background in IT or systems administration. Familiarity with Slack's admin dashboard, API integrations, and security settings, as well as relevant certifications like Slack Certified Admin, are typically required. Excellent problem-solving, communication, and organizational skills help in supporting users and managing collaboration across teams. These skills ensure a smooth, secure, and efficient communication environment that maximizes productivity and user satisfaction.

How does a Slack administrator typically collaborate with other departments within an organization?

A Slack Administrator plays a central role in facilitating cross-departmental communication by managing channel structures, user permissions, and integrations with other tools. They often work closely with IT to ensure security and compliance, HR for onboarding and offboarding processes, and various department leads to optimize workflows and support productivity. Regular collaboration involves gathering feedback from users, implementing custom bots or automation, and providing training to ensure everyone uses Slack effectively. This collaborative approach helps maintain a streamlined and secure communication environment.

What is the difference between Slack vs Customer Support Specialist?

AspectSlackCustomer Support Specialist
Primary RoleCommunication and collaboration platform for teamsAssist customers, resolve issues, provide support
Required SkillsCommunication, teamwork, technical familiarityCustomer service, problem-solving, communication
Work EnvironmentTech companies, remote or office-basedCustomer service centers, remote or office-based
Common UsageInternal team communicationExternal customer interaction

Slack is a communication platform used by teams for collaboration, while a Customer Support Specialist focuses on assisting customers with issues. Both roles require strong communication skills, but Slack is primarily used internally within organizations, whereas Customer Support Specialists engage directly with clients to resolve problems.

What is a Slack job?

A Slack job typically refers to a position involving the use of Slack, a collaboration platform, or a role within the company Slack Technologies. Such jobs may include roles in software development, customer support, sales, or marketing, often requiring skills in communication tools, teamwork, and technical proficiency. The specific responsibilities depend on the role and department within the organization.

What are popular job titles related to Slack jobs in Portland, OR?

For Slack jobs in Portland, OR, the most frequently searched job titles are:

What job categories do people searching Slack jobs in Portland, OR look for?

The top searched job categories for Slack jobs in Portland, OR are:

What cities near Portland, OR are hiring for Slack jobs?

Cities near Portland, OR with the most Slack job openings:

Slack jobs near you
Infographic showing various Slack job openings in Portland, OR as of September 2026, with employment types broken down into 1% Internship, 77% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 69% Physical, 3% Hybrid, and 28% Remote job distribution, with an average salary of $81,779 per year, or $39.3 per hour.

Customer Experience Associate

Portland, OR • On-site

Jobtailor
See more jobs at Jobtailorexternal

$17.50 - $23.25/hr

Other

Posted yesterday

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Job description

  • Configure new customer accounts, set up user access, and distribute credentials before onboarding sessions
  • Coordinate onboarding scheduling across sales, account management, and customers
  • Provide first-line support via Intercom, email, and Slack; resolve, elevate, and track issues to resolution
  • Triage and manage incoming support tickets
  • Maintain and update customer-facing knowledge-base articles
  • Create guides, walkthroughs, and FAQs from common support patterns
  • Assist Account Managers with data exports, usage reports, and QBR preparation
  • Support sales-to-Account-Management handoffs from closed-won to active account
  • Track account-health signals and flag risks early
  • Coordinate with Data and Product teams on requested map layers and platform enhancements
  • Keep HubSpot, Intercom, and Notion current with customer data and interaction history
  • Use AI tooling for support workflows, documentation, and internal processes
Requirements
  • Candidates must be authorized to work in the United States without current or future sponsorship
  • If based in the Portland, OR area, onsite five days a week, working EST hours; online by 6 AM PST / 9 AM EST and done by 5 PM EST
  • 1-3 years in customer support, customer success, account coordination, or a related client-facing role
  • Strong organizational skills
  • Clear, empathetic communication and ability to explain platform features and troubleshoot with non-technical users
  • Comfort learning HubSpot, Intercom, Notion, Slack, and the company platform
  • Proactive mindset and ability to identify support-ticket patterns
  • Strong written communication for process docs, knowledge-base articles, email, and chat
  • Self-starter able to thrive in ambiguity and manage multiple priorities
  • Comfort with AI tooling as part of daily workflow
  • Nice to have: experience with Intercom, HubSpot, or similar CRM/support platforms
  • Nice to have: familiarity with GIS, mapping tools, or real estate technology
  • Nice to have: early-stage startup experience (Seed to Series B)
  • Nice to have: background in real estate, construction, land development, or proptech
  • Nice to have: enterprise or B2B SaaS customer support experience
Core Competencies

Demonstrates strong customer support and account coordination skills, with proficiency in managing support tickets and creating customer-facing documentation. Capable of utilizing tools like HubSpot, Intercom, and Notion to enhance customer interactions and support workflows.

Highest-signal resume keywords
  • Customer Support Experience
  • Knowledge-Base Article Creation
  • Proficiency in HubSpot
  • Strong Written Communication
  • Experience with AI Tooling
Hard Skills
  • Customer Support
  • Account Coordination
  • Data Export
  • Usage Reporting
  • Support Ticket Management
  • Knowledge-Base Maintenance
  • Guide Creation
  • Troubleshooting
  • Onboarding Coordination
  • Risk Flagging
Soft Skills
  • Organizational Skills
  • Empathetic Communication
  • Proactive Mindset
  • Self-Starter
  • Ability to Manage Multiple Priorities
Industry Keywords
  • Customer Success
  • B2B SaaS
  • Real Estate Technology
  • GIS
  • Mapping Tools
  • Proptech
  • Early-Stage Startup Experience
Tools & Technologies
  • HubSpot
  • Intercom
  • Notion
  • Slack
  • AI Tooling
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