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Slack Jobs in Kansas (NOW HIRING)

Accounting Position

Kansas City, KS · Hybrid

$60K - $100K/yr

Demonstrate proficiency and comfort with technology tools such as 1Password, Slack, Asana, and Google Workspace to support daily operations and team communication. * Maintain a consistent in-office ...

Fraud Specialist

Leawood, KS · Hybrid

$16.50 - $22/hr

E Programs, systems, etc) Phone skills, typing skills and good communication skills What does a typical day look like? (daily tasks) Phone calls, using slack to communicate to the team and reviewing ...

Proficient using collaborative and internal tools, or can learn them quickly required (Salesforce, Slack, LinkedIn Sales Navigator, Google Apps) * Bachelor's degree in business or relevant field ...

$192K - $230K/yr

Salesforce, HubSpot, Clay, LinkedIn Sales Navigator, Slack, our own product telemetry amongst other tools * Build signal pipelines that capture buying intent (hiring patterns, funding events ...

Assistant General Manager

Olathe, KS · On-site

$36K - $38K/yr

Communicate professionally with co-workers in slack and Email, including periodic checks of messages when not in centers. COACHING * Coach students by delivering an evolving curriculum that focuses ...

Demonstrate command of agency workflow tools including, but not limited to, Workamajig, Jira, Basecamp, Slack, etc * Actively participate in the creative routing process to ensure deliverables are ...

Communicate professionally with co-workers in slack and Email, including periodic checks of messages when not in centers. COACHING * Coach students by delivering an evolving curriculum that focuses ...

Own delivery of Project Management's contribution to Business Operations' cascading goals in HiBob, including time-tracking compliance (95%+), Asana and Slack workflow optimization, AI adoption, and ...

General Manager

Olathe, KS · On-site

$40K - $50K/yr

Communicate professionally with co-workers in Slack and Email, including periodic checks of messages when not in center. * Attend weekly leadership meetings. COACHING * Coach students by delivering ...

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Slack information

See Kansas salary details

$13

$33

$54

How much do slack jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for slack in Kansas is $33.06, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $48.89 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Slack Administrator, and why are they important?

To thrive as a Slack Administrator, you need strong technical knowledge of Slack's platform, workspace management, and experience with user provisioning and permissions, often supported by a background in IT or systems administration. Familiarity with Slack's admin dashboard, API integrations, and security settings, as well as relevant certifications like Slack Certified Admin, are typically required. Excellent problem-solving, communication, and organizational skills help in supporting users and managing collaboration across teams. These skills ensure a smooth, secure, and efficient communication environment that maximizes productivity and user satisfaction.

What is a Slack Administrator?

A Slack Administrator is a professional responsible for managing and configuring a company's Slack workspace or organization. Their duties include setting up channels, managing user permissions, integrating apps and tools, enforcing security policies, and providing user support. Administrators play a key role in ensuring that Slack is used effectively and securely across teams, helping organizations maximize collaboration and productivity. They may also be involved in onboarding new users and maintaining compliance with company policies.

How does a Slack Administrator typically collaborate with other departments within an organization?

A Slack Administrator plays a central role in facilitating cross-departmental communication by managing channel structures, user permissions, and integrations with other tools. They often work closely with IT to ensure security and compliance, HR for onboarding and offboarding processes, and various department leads to optimize workflows and support productivity. Regular collaboration involves gathering feedback from users, implementing custom bots or automation, and providing training to ensure everyone uses Slack effectively. This collaborative approach helps maintain a streamlined and secure communication environment.

What is the difference between Slack vs Customer Support Specialist?

AspectSlackCustomer Support Specialist
Primary RoleCommunication and collaboration platform for teamsAssist customers, resolve issues, provide support
Required SkillsCommunication, teamwork, technical familiarityCustomer service, problem-solving, communication
Work EnvironmentTech companies, remote or office-basedCustomer service centers, remote or office-based
Common UsageInternal team communicationExternal customer interaction

Slack is a communication platform used by teams for collaboration, while a Customer Support Specialist focuses on assisting customers with issues. Both roles require strong communication skills, but Slack is primarily used internally within organizations, whereas Customer Support Specialists engage directly with clients to resolve problems.

What are popular job titles related to Slack jobs in Kansas? For Slack jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Slack jobs in Kansas look for? The top searched job categories for Slack jobs in Kansas are:
What cities in Kansas are hiring for Slack jobs? Cities in Kansas with the most Slack job openings:
Infographic showing various Slack job openings in Kansas as of June 2026, with employment types broken down into 81% Full Time, 15% Part Time, 1% Temporary, and 3% Contract. Highlights an 72% Physical, 2% Hybrid, and 26% Remote job distribution, with an average salary of $68,773 per year, or $33.1 per hour.

Senior ITSM Administrator - Overland Park, KS

Arctiq, Inc.

Overland Park, KS • On-site

Contractor

Posted 29 days ago


Job description

Company Overview:
Arctiq is a global, intelligence-driven technology services company delivering professional and managed services across Hybrid Cloud Infrastructure, Networking & Connected Experiences, Cybersecurity, Data & AI, Autonomous Operations & Intelligence, and Enterprise Service Management. We help organizations operate, secure, and modernize complex environments by unifying infrastructure, networking, data, security, automation, and observability under a single, integrated operating model. Our work focuses on helping customers reduce operational friction, improve resilience, and make better, faster decisions as their environments evolve. Arctiq builds on decades of industry expertise and a customer-centric ethos to deliver exceptional value to clients across diverse industries.
This is a contract-to-hire opportunity with one of Arctiq's clients and requires a hybrid arrangement based in Overland Park, KS.
The Senior ITSM Administrator is responsible for the administration, governance, optimization, and strategic evolution of the organization's Atlassian ecosystem, including Jira Software, Jira Service Management (JSM), Confluence, and related integrations. This role serves as the primary technical owner of the Atlassian platform, leading workflow design, automation, ITSM process improvement, knowledge management, and AI-driven service desk initiatives.
The ideal candidate brings deep expertise in Atlassian Cloud administration, ITSM best practices, automation, integrations, and enterprise governance. This individual will partner closely with IT leadership, Security, Infrastructure, Identity & Access Management, Compliance, and business stakeholders to deliver scalable, secure, and efficient service management solutions across the enterprise.
Key Responsibilities
Atlassian Platform Administration & Governance
  • Serve as the lead administrator for Jira Software, Jira Service Management, and Confluence Cloud.
  • Manage workflows, screen schemes, custom fields, permission models, notifications, issue security, project templates, and platform-wide configurations.
  • Establish and enforce governance standards, naming conventions, and best practices to ensure scalability, audit readiness, and platform consistency.
  • Administer user provisioning, licensing, and role-based access integrations with Microsoft Entra ID and SailPoint IdentityNow.
  • Evaluate, implement, and maintain Atlassian Marketplace applications and plugins.
  • Monitor platform health, performance, security, and capacity planning.
  • Maintain platform backup, recovery, and disaster recovery strategies.

Jira Service Management & ITSM Operations
  • Lead the configuration and continuous improvement of JSM Service Desk operations, including request types, queues, SLAs, routing rules, approvals, and customer portals.
  • Manage ITSM workflows for Incident, Change, Problem, Request, and Service Catalog Management aligned to ITIL standards.
  • Build and maintain advanced automation for ticket routing, escalations, approvals, and cross-platform integrations.
  • Support multi-channel ticket intake, including portal, email, and Slack integrations.
  • Develop dashboards, reporting, and analytics for operational visibility and SLA performance tracking.
  • Ensure compliance with audit and regulatory requirements including SOX, SOC 2, and NYDFS.

Confluence Knowledge Management
  • Administer Confluence spaces, permissions, templates, and documentation standards.
  • Develop and maintain integrated knowledge bases to support self-service and ticket deflection initiatives.
  • Establish governance for content lifecycle management, archival standards, and documentation consistency.
  • Support operational runbooks, SOPs, and technical documentation across Technology teams.

AI & Intelligent Service Desk Initiatives
  • Lead the evaluation and rollout of Atlassian Rovo AI and Atlassian Intelligence capabilities.
  • Implement AI-driven ticket routing, agent-assist recommendations, and conversational ticket creation features.
  • Partner with AI governance and security teams to ensure compliance with organizational policies and data privacy standards.
  • Define and report on KPIs related to AI-enabled service desk performance, automation efficiency, and user experience.

Integrations, Automation & Platform Engineering
  • Design and support integrations between Atlassian products and enterprise systems including Slack, GitLab, Dynatrace, CrowdStrike, Microsoft 365, AWS, Entra ID, and SailPoint.
  • Develop and maintain REST API integrations, webhooks, Jira Automation, and ScriptRunner customizations.
  • Administer JSM Assets (Insight) and CMDB-related configurations.
  • Support DevOps and CI/CD workflow integrations for automated change management and deployment tracking.

Training & Stakeholder Engagement
  • Provide training and guidance to end users, project administrators, service desk teams, and leadership.
  • Serve as the primary escalation point for Atlassian platform support and troubleshooting.
  • Advise leadership on platform strategy, licensing optimization, roadmap planning, and emerging capabilities.
  • Manage relationships with Atlassian vendors, implementation partners, and consultants.

Required Qualifications
  • Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).
  • 7+ years of hands-on experience administering Jira Software, Jira Service Management, and Confluence in enterprise environments.
  • Deep expertise with Jira workflows, automation, permissions, dashboards, reporting, and ITSM processes.
  • Experience administering Atlassian Cloud environments, including security, app management, and user provisioning.
  • Strong scripting and automation experience using Jira Automation, ScriptRunner (Groovy), REST APIs, and webhooks.
  • Experience implementing ITIL-aligned ITSM processes including Incident, Change, Problem, and Service Request Management.
  • Experience integrating Atlassian products with identity platforms such as SailPoint and Microsoft Entra ID.
  • Strong communication and stakeholder management skills.
  • Experience supporting regulated environments with audit and compliance requirements such as SOX, SOC 2, or NYDFS.

Preferred Qualifications
  • Atlassian Certified Professional certifications (ACP-100, ACP-120, ACP-420/520, or equivalent).
  • ITIL 4 Foundation certification or higher.
  • Experience with Atlassian Rovo AI, Atlassian Intelligence, or AI-enabled ITSM platforms.
  • Experience with JSM Assets (Insight), CMDB management, and cloud infrastructure integrations.
  • Familiarity with Atlassian Cloud migrations and ServiceNow-to-JSM transitions.
  • Experience integrating Atlassian products with DevOps tools such as GitLab or Bitbucket.
  • Experience mentoring junior administrators or leading platform initiatives.

Arctiq is an equal opportunity employer. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.
We thank you for your interest in joining the Arctiq team! While we welcome all applicants, only those who are selected for an interview will be contacted.