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Sla Jobs in Tennessee (NOW HIRING)

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Sla information

See Tennessee salary details

$12

$28

$68

How much do sla jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for sla in Tennessee is $28.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $52.79 per hour, depending on experience, location, and employer.

What is an SLA?

SLAs, or Service Level Agreements, are formal contracts between a service provider and a customer that define the expected level of service. They outline specific metrics such as uptime, response time, and responsibilities, as well as consequences if the agreed standards are not met. SLAs help manage expectations, ensure accountability, and provide a clear framework for evaluating service performance. They are commonly used in IT, telecommunications, and other service-based industries to maintain a high standard of service delivery.

What are common challenges faced by SLA managers in ensuring compliance with contractual obligations?

SLA Managers often encounter challenges such as managing fluctuating service demands, aligning cross-functional teams to meet agreed-upon metrics, and addressing unforeseen incidents that may impact service delivery. Ensuring clear communication between clients and internal teams is essential to proactively identify potential issues and maintain transparency. Additionally, balancing the need for high-quality service while controlling costs requires strong analytical and negotiation skills. Overcoming these challenges helps SLA Managers maintain client satisfaction and uphold organizational reputation.

What are the key skills and qualifications needed to thrive as an SLA manager, and why are they important?

To thrive as an SLA Manager, you need a strong background in service management, data analysis, and a thorough understanding of ITIL or similar frameworks, often supported by relevant certifications. Familiarity with service management tools like ServiceNow, reporting systems, and SLA tracking software is typically required. Excellent communication, negotiation, and problem-solving skills set standout professionals apart in this role. These abilities are crucial for ensuring service commitments are met, maintaining client satisfaction, and driving continuous improvement in service delivery.

What is the difference between Sla vs Network Technician?

AspectSlaNetwork Technician
Required CredentialsTypically certifications like CompTIA Security+, Network+, or vendor-specific certificationsCertifications such as CompTIA Network+, Cisco CCNA, or equivalent
Work EnvironmentIT service management, client support, and service delivery settingsNetwork installation, troubleshooting, and maintenance in various environments
Employer & Industry UsageUsed in IT service providers, managed service providers, and enterprise IT departmentsCommon in telecommunications, IT infrastructure, and enterprise networks

Both Sla and Network Technician roles involve technical skills and certifications, but Sla focuses on service management and client support, while Network Technicians specialize in network setup and troubleshooting. Understanding these differences helps in choosing the right career path or job search focus.

What are the most commonly searched types of Sla jobs in Tennessee?

The most popular types of Sla jobs in Tennessee are:

What are popular job titles related to Sla jobs in Tennessee?

For Sla jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Sla jobs in Tennessee look for?

The top searched job categories for Sla jobs in Tennessee are:

Sla jobs near you
Infographic showing various Sla job openings in Tennessee as of August 2026, with employment types broken down into 90% Full Time, 4% Part Time, and 6% Contract. Highlights an 74% Physical, 6% Hybrid, and 20% Remote job distribution, with an average salary of $59,769 per year, or $28.7 per hour.

Food Service Team Member

SLA Worldwide Inc

Nashville, TN • On-site

$17/hr

Full-time, Part-time

Medical, Dental, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Swett's BBQ Restaurant Job Opportunity

Swett's is a fast-casual BBQ restaurant serving mouthwatering smoked meats, classic "meat and three" sides, and Southern favorites. We're seeking energetic, friendly, and customer-focused individuals who enjoy working in a fast-paced environment and love connecting with guests. If you're passionate about great food, excellent service, and being part of a fun, dynamic team, Swett's is the place for you!

Pay: $17 per hour plus tips.

What You'll Do

  • Create great first impressions by greeting every customer and making sure they feel taken care of.
  • Enhance the experience by offering a helpful suggestion with each order (think add-ons, favorites, or combos!).
  • Bring orders to life by preparing plates and assembling food with care and speed.
  • Keep things moving by taking orders and ringing up customers accurately at the register.
  • Own your space by keeping work areas, surfaces, and floors clean, organized, and ready for the next rush.

Requirements

  • Ability to stand/walk for extended periods and lift up to 25–50 lbs.
  • Comfortable in a fast-paced environment with repetitive movements (bending, reaching, etc.).
  • Willing to support multiple duties (serving, running food, stocking, cleaning).
  • Ability to work flexible schedules (including weekends/holidays).
  • Must be able to pass a background check and comply with airport regulations.

Job Types

Full-time, Part-time.

Benefits

  • Dental insurance.
  • Employee discount.
  • Flexible schedule.
  • Health insurance.
  • PTO.

Apply