GRC Specialist
Alpharetta, GA · On-site
US, SIPTRUNK, Flowroute, SkySwitch, and Pure IP. Joining the BCM One team is a chance to be part of a financially strong company with an exciting growth story; over the past 4 years we've brought ...
GRC Specialist
Alpharetta, GA · On-site
US, SIPTRUNK, Flowroute, SkySwitch, and Pure IP. Joining the BCM One team is a chance to be part of a financially strong company with an exciting growth story; over the past 4 years we've brought ...
GRC Specialist
Alpharetta, GA · On-site
US, SIPTRUNK, Flowroute, SkySwitch, and Pure IP. Joining the BCM One team is a chance to be part of a financially strong company with an exciting growth story; over the past 4 years weve brought ...
Quick apply
GRC Specialist
Alpharetta, GA · On-site
US, SIPTRUNK, Flowroute, SkySwitch, and Pure IP. Joining the BCM One team is a chance to be part of a financially strong company with an exciting growth story; over the past 4 years weve brought ...
GRC Specialist
Herndon, VA · On-site +1
US, SIPTRUNK, Flowroute, SkySwitch, and Pure IP. Joining the BCM One team is a chance to be part of a financially strong company with an exciting growth story; over the past 4 years we've brought ...
GRC Specialist
Herndon, VA · On-site +1
US, SIPTRUNK, Flowroute, SkySwitch, and Pure IP. Joining the BCM One team is a chance to be part of a financially strong company with an exciting growth story; over the past 4 years we've brought ...
National Account Executive
Denver, CO · Remote
US, SIPTRUNK, Flowroute, SkySwitch, and Pure IP. Joining the BCM One team is a chance to be part of a financially strong company with an exciting growth story; over the past 4 years weve brought ...
Quick apply
National Account Executive
Denver, CO · Remote
US, SIPTRUNK, Flowroute, SkySwitch, and Pure IP. Joining the BCM One team is a chance to be part of a financially strong company with an exciting growth story; over the past 4 years weve brought ...
US, SIPTRUNK, Flowroute, SkySwitch, and Pure IP. Joining the BCM One team is a chance to be part of a financially strong company with an exciting growth story; over the past 4 years weve brought ...
Quick apply
US, SIPTRUNK, Flowroute, SkySwitch, and Pure IP. Joining the BCM One team is a chance to be part of a financially strong company with an exciting growth story; over the past 4 years weve brought ...
Sales Engineer
Portland, OR · Remote
US, SIPTRUNK, Flowroute, SkySwitch, and Pure IP. Joining the BCM One team is a chance to be part of a financially strong company with an exciting growth story; over the past 4 years we've brought ...
Sales Engineer
Portland, OR · Remote
US, SIPTRUNK, Flowroute, SkySwitch, and Pure IP. Joining the BCM One team is a chance to be part of a financially strong company with an exciting growth story; over the past 4 years we've brought ...
US, SIPTRUNK, Flowroute, SkySwitch, and Pure IP. Joining the BCM One team is a chance to be part of a financially strong company with an exciting growth story; over the past 4 years weve brought ...
Quick apply
US, SIPTRUNK, Flowroute, SkySwitch, and Pure IP. Joining the BCM One team is a chance to be part of a financially strong company with an exciting growth story; over the past 4 years weve brought ...
US, SIPTRUNK, Flowroute, SkySwitch, and Pure IP. Joining the BCM One team is a chance to be part of a financially strong company with an exciting growth story; over the past 4 years we've brought ...
US, SIPTRUNK, Flowroute, SkySwitch, and Pure IP. Joining the BCM One team is a chance to be part of a financially strong company with an exciting growth story; over the past 4 years we've brought ...
GRC Specialist
Alpharetta, GA · On-site +1
US, SIPTRUNK, Flowroute, SkySwitch, and Pure IP. Joining the BCM One team is a chance to be part of a financially strong company with an exciting growth story; over the past 4 years we've brought ...
GRC Specialist
Alpharetta, GA · On-site +1
US, SIPTRUNK, Flowroute, SkySwitch, and Pure IP. Joining the BCM One team is a chance to be part of a financially strong company with an exciting growth story; over the past 4 years we've brought ...
GRC Specialist
Alpharetta, GA · On-site +1
US, SIPTRUNK, Flowroute, SkySwitch, and Pure IP. Joining the BCM One team is a chance to be part of a financially strong company with an exciting growth story; over the past 4 years we've brought ...
GRC Specialist
Alpharetta, GA · On-site +1
US, SIPTRUNK, Flowroute, SkySwitch, and Pure IP. Joining the BCM One team is a chance to be part of a financially strong company with an exciting growth story; over the past 4 years we've brought ...
US, SIPTRUNK, Flowroute, SkySwitch, and Pure IP. Joining the BCM One team is a chance to be part of a financially strong company with an exciting growth story; over the past 4 years we've brought ...
US, SIPTRUNK, Flowroute, SkySwitch, and Pure IP. Joining the BCM One team is a chance to be part of a financially strong company with an exciting growth story; over the past 4 years we've brought ...
US, SIPTRUNK, Flowroute, SkySwitch, and Pure IP. Joining the BCM One team is a chance to be part of a financially strong company with an exciting growth story; over the past 4 years we've brought ...
US, SIPTRUNK, Flowroute, SkySwitch, and Pure IP. Joining the BCM One team is a chance to be part of a financially strong company with an exciting growth story; over the past 4 years we've brought ...
Security Analyst
Blue Bell, PA · On-site
US, SIPTRUNK, Flowroute, SkySwitch, and Pure IP. Joining the BCM One team is a chance to be part of a financially strong company with an exciting growth story; over the past 4 years we've brought ...
Security Analyst
Blue Bell, PA · On-site
US, SIPTRUNK, Flowroute, SkySwitch, and Pure IP. Joining the BCM One team is a chance to be part of a financially strong company with an exciting growth story; over the past 4 years we've brought ...
Sales Engineer
Portland, OR · On-site
US, SIPTRUNK, Flowroute, SkySwitch, and Pure IP. Joining the BCM One team is a chance to be part of a financially strong company with an exciting growth story; over the past 4 years we've brought ...
Sales Engineer
Portland, OR · On-site
US, SIPTRUNK, Flowroute, SkySwitch, and Pure IP. Joining the BCM One team is a chance to be part of a financially strong company with an exciting growth story; over the past 4 years we've brought ...
AI Automation Manager
Blue Bell, PA · Hybrid
US, SIPTRUNK, Flowroute, SkySwitch, and Pure IP. Joining the BCM One team is a chance to be part of a financially strong company with an exciting growth story; over the past 4 years we've brought ...
AI Automation Manager
Blue Bell, PA · Hybrid
US, SIPTRUNK, Flowroute, SkySwitch, and Pure IP. Joining the BCM One team is a chance to be part of a financially strong company with an exciting growth story; over the past 4 years we've brought ...
US, SIPTRUNK, Flowroute, SkySwitch, and Pure IP. Joining the BCM One team is a chance to be part of a financially strong company with an exciting growth story; over the past 4 years we've brought ...
US, SIPTRUNK, Flowroute, SkySwitch, and Pure IP. Joining the BCM One team is a chance to be part of a financially strong company with an exciting growth story; over the past 4 years we've brought ...
Technical Writer
Grand Rapids, MI · On-site
US, SIPTRUNK, Flowroute, SkySwitch, and Pure IP. Joining the BCM One team is a chance to be part of a financially strong company with an exciting growth story; over the past 4 years we've brought ...
Technical Writer
Grand Rapids, MI · On-site
US, SIPTRUNK, Flowroute, SkySwitch, and Pure IP. Joining the BCM One team is a chance to be part of a financially strong company with an exciting growth story; over the past 4 years we've brought ...
National Account Executive
Seattle, WA · Remote
$90K - $120K/yr
US, SIPTRUNK, Flowroute, SkySwitch, and Pure IP. Joining the BCM One team is a chance to be part of a financially strong company with an exciting growth story; over the past 4 years we've brought ...
National Account Executive
Seattle, WA · Remote
$90K - $120K/yr
US, SIPTRUNK, Flowroute, SkySwitch, and Pure IP. Joining the BCM One team is a chance to be part of a financially strong company with an exciting growth story; over the past 4 years we've brought ...
National Account Executive
Denver, CO · Remote
$90K - $120K/yr
US, SIPTRUNK, Flowroute, SkySwitch, and Pure IP. Joining the BCM One team is a chance to be part of a financially strong company with an exciting growth story; over the past 4 years we've brought ...
National Account Executive
Denver, CO · Remote
$90K - $120K/yr
US, SIPTRUNK, Flowroute, SkySwitch, and Pure IP. Joining the BCM One team is a chance to be part of a financially strong company with an exciting growth story; over the past 4 years we've brought ...
Service Delivery Engineer, Pure IP
Blue Bell, PA · On-site +1
US, SIPTRUNK, Flowroute, SkySwitch, and Pure IP. Joining the BCM One team is a chance to be part of a financially strong company with an exciting growth story; over the past 4 years we've brought ...
Service Delivery Engineer, Pure IP
Blue Bell, PA · On-site +1
US, SIPTRUNK, Flowroute, SkySwitch, and Pure IP. Joining the BCM One team is a chance to be part of a financially strong company with an exciting growth story; over the past 4 years we've brought ...
Skyswitch information
What are some common challenges faced by professionals working at SkySwitch, and how can they be addressed?
Professionals at SkySwitch, a leading provider of white-label cloud communications solutions, often face challenges such as keeping up with rapidly evolving VoIP technologies and addressing diverse client needs. Given the fast-paced nature of the telecom industry, staying current with new features and compliance requirements is essential. Effective communication and collaboration with cross-functional teams, including technical support and product development, are key to resolving issues quickly. Proactively seeking training opportunities and leveraging internal resources can help overcome these challenges and ensure ongoing professional growth.
What are the key skills and qualifications needed to thrive as a SkySwitch VoIP Support Specialist, and why are they important?
To thrive as a SkySwitch VoIP Support Specialist, you need a strong understanding of VoIP technology, networking fundamentals, and troubleshooting skills, often supported by industry certifications like CompTIA Network+ or equivalent experience. Familiarity with VoIP platforms, ticketing systems, SIP protocols, and remote diagnostic tools is typically required. Outstanding communication, problem-solving abilities, and patience are crucial for effectively assisting clients and resolving complex technical issues. Mastering these skills ensures efficient service delivery, high customer satisfaction, and reliable operation of VoIP systems.
What is SkySwitch?
SkySwitch is a white-label unified communications platform that enables resellers and managed service providers (MSPs) to offer VoIP, UCaaS, and other cloud-based communication services under their own brand. The company provides the technology, infrastructure, and support necessary for partners to deliver reliable phone, messaging, and collaboration solutions to their clients. With SkySwitch, resellers can manage their customers, customize offerings, and scale their business without having to invest in their own telecom infrastructure.
What is the difference between Skyswitch vs VoIP Support Specialist?
| Aspect | Skyswitch | VoIP Support Specialist |
|---|---|---|
| Credentials | Technical certifications, VoIP knowledge | Technical certifications, VoIP expertise |
| Work Environment | Telecommunications, VoIP service providers | Telecommunications, VoIP companies |
| Industry Usage | Used by VoIP providers like Skyswitch | Employed by VoIP service companies |
| Job Focus | Managing VoIP platforms, technical support | Providing technical support for VoIP systems |
Skyswitch is a VoIP platform provider, focusing on managing VoIP services and platforms. A VoIP Support Specialist typically provides technical support for VoIP systems, often working within companies that use or implement Skyswitch solutions. While both roles require VoIP knowledge and certifications, Skyswitch roles are more platform-focused, whereas VoIP Support Specialists focus on troubleshooting and customer support within VoIP environments.
More about Skyswitch jobs
What cities are hiring for Skyswitch jobs? Cities with the most Skyswitch job openings:
What are the most commonly searched types of Skyswitch jobs? The most popular types of Skyswitch jobs are:
What states have the most Skyswitch jobs? States with the most job openings for Skyswitch jobs include:
What job categories do people searching Skyswitch jobs look for? The top searched job categories for Skyswitch jobs are:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 29 days ago
Job description
BCM One is looking for a GRC Specialist to join our growing global compliance team. In this role, you will bridge Information Security Governance, Risk & Compliance (GRC)and IT Service Management (ITSM) disciplines to strengthen our global IT operations and compliance posture. You'll work hands-on across security, compliance, and service management teams to drive the design, implementation, and ongoing operation of security controls, ensuring alignment with internal standards, industry regulations, and contractual requirements.
Reporting to the Global Manager of Info Sec & GRC, this role will lead efforts across monitoring, assessing, designing, implementing, and maintaining security processes aligned with GRC frameworks, while driving operational excellence, audit readiness, and risk mitigation. You'll collaborate with cross-functional teams across global geographies to ensure consistent control adoption, service delivery, and compliance across the environment.
Work Location:
Preference will be given to candidates that can be hybrid in Alpharetta, GA, Herndon, VA, or Blue Bell, PA. Due to an increase in fraudulent candidates, remote candidates will be considered on a case-by-case basis and only after passing an identity verification assessment. Candidates must live in and be authorized to work in the United States; this position is not eligible for relocation or sponsorship.
Hours:
Core hours are typically 8:00 a.m. - 5:00 p.m. Eastern Time, with flexibility to support international teams.
Travel:
Travel is unlikely but could include fewer than five trips per year to international offices.
What You Will Do:
What You Will Need:
Who We Are:
BCM One is a leading telecom provider of NextGen Communications and Managed Services that has been in business for 30 years with more than 18,000 business customers and 5,000 channel partners who rely on our products, services, and teams to support their critical underlying network infrastructure. BCM One is the parent company to our family of brands that includes SIP.US, SIPTRUNK, Flowroute, SkySwitch, and Pure IP.
Joining the BCM One team is a chance to be part of a financially strong company with an exciting growth story; over the past 4 years we've brought together leading companies in our space who have built products, services, and programs to innovate and disrupt our industry. Now, operating under one roof, we are taking BCM One to the next level and looking for talented individuals to help make that happen.
When you choose to work at BCM One, you get to work with a talented team and build experience with the leading technologies, suppliers, and partners in our industry. We don't offer cookie-cutter solutions, so the opportunities are endless, and the work is always varied and interesting. We take our mission "to provide a world-class experience with every human interaction" seriously, which means everything you do makes a difference. And we're committed to building and nurturing a diverse and inclusive workforce and environment that empowers you to do your best work, spread your wings and reach your full potential. At BCM One, we encourage our team to learn something new every day, so you don't just become part of our growth story, we become part of yours.
Why BCM One:
We are committed to creating an environment that fosters accountability, innovation, and teamwork. Many BCM One employees have been with the company for 10+ years, which we think says a lot about our culture.
We Are a Team
Hard Work is Recognized
Your Voice is Heard
How we take care of you:
BCM One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law.
Reporting to the Global Manager of Info Sec & GRC, this role will lead efforts across monitoring, assessing, designing, implementing, and maintaining security processes aligned with GRC frameworks, while driving operational excellence, audit readiness, and risk mitigation. You'll collaborate with cross-functional teams across global geographies to ensure consistent control adoption, service delivery, and compliance across the environment.
Work Location:
Preference will be given to candidates that can be hybrid in Alpharetta, GA, Herndon, VA, or Blue Bell, PA. Due to an increase in fraudulent candidates, remote candidates will be considered on a case-by-case basis and only after passing an identity verification assessment. Candidates must live in and be authorized to work in the United States; this position is not eligible for relocation or sponsorship.
Hours:
Core hours are typically 8:00 a.m. - 5:00 p.m. Eastern Time, with flexibility to support international teams.
Travel:
Travel is unlikely but could include fewer than five trips per year to international offices.
What You Will Do:
- Support the development, implementation, and maintenance of GRC frameworks (e.g., ISO 27001, SOC 2, GDPR).
- Conduct risk assessments, design and validation of security controls, compliance monitoring, and third-party security evaluations.
- Manage internal and external audits, including audit preparation, evidence collection, reporting, and remediation planning.
- Help to lead security control implementation by partnering with cross-functional teams and advising stakeholders on control adoption across the business.
- Maintain documentation of policies, procedures, and controls per global standards.
- Collaborate with Privacy/Legal on data protection and facilitate privacy impact assessments.
- Facilitate Business Impact Assessments and oversee Business Continuity testing and updates.
- Monitor and report on Security GRC metrics to identify risks and improvement opportunities.
- Support change management to ensure security and compliance with minimal disruption.
- Coordinate between IT, Security, and Compliance teams to align service delivery with regulatory requirements.
- Deliver training and awareness programs, including phishing simulations and compliance education.
- Recommend and implement process improvements to reduce risk and enhance operational efficiency.
What You Will Need:
- 5+ years of hands-on experience in Security Governance, Risk & Compliance, with direct responsibility for leading the design, implementation, and ongoing operation of security controls
- Strong knowledge of GRC frameworks such as ISO 27001, SOC 2, NIST 800-53, CIS Controls, GDPR, with experience applying them to security control implementation
- Proven experience managing audit preparation and evidence for internal and external audits
- Ability to identify, assess, and prioritize risks using risk-based thinking and sound judgment
- Skilled at monitoring security and compliance performance through KPIs, SLAs, and OLAs
- Strong documentation, analytical, and organizational skills, with attention to detail
- Ability to manage multiple priorities and deadlines in a fast-paced, global environment
- Strong communication skills, able to explain technical and compliance concepts to non-technical audiences
- Experience working cross-functionally with IT, security, compliance, and business teams to drive security control adoption across geographies
- Familiarity with ITIL processes (incident, problem, change, request, asset/configuration management)
- Proactive mindset with a commitment to integrity, confidentiality, and continuous learning
- Preferred: Experience with IT Service Management, systems administration, and regulated industries (telecommunications, finance, healthcare)
Who We Are:
BCM One is a leading telecom provider of NextGen Communications and Managed Services that has been in business for 30 years with more than 18,000 business customers and 5,000 channel partners who rely on our products, services, and teams to support their critical underlying network infrastructure. BCM One is the parent company to our family of brands that includes SIP.US, SIPTRUNK, Flowroute, SkySwitch, and Pure IP.
Joining the BCM One team is a chance to be part of a financially strong company with an exciting growth story; over the past 4 years we've brought together leading companies in our space who have built products, services, and programs to innovate and disrupt our industry. Now, operating under one roof, we are taking BCM One to the next level and looking for talented individuals to help make that happen.
When you choose to work at BCM One, you get to work with a talented team and build experience with the leading technologies, suppliers, and partners in our industry. We don't offer cookie-cutter solutions, so the opportunities are endless, and the work is always varied and interesting. We take our mission "to provide a world-class experience with every human interaction" seriously, which means everything you do makes a difference. And we're committed to building and nurturing a diverse and inclusive workforce and environment that empowers you to do your best work, spread your wings and reach your full potential. At BCM One, we encourage our team to learn something new every day, so you don't just become part of our growth story, we become part of yours.
Why BCM One:
We are committed to creating an environment that fosters accountability, innovation, and teamwork. Many BCM One employees have been with the company for 10+ years, which we think says a lot about our culture.
We Are a Team
- We pride ourselves on our team-based approach to providing quality solutions for our clients. BCM One encourages a culture of collaboration, exposing employees to different areas of the business and fostering career growth.
- We support employee involvement and provide opportunities to be responsible stewards via our BCM One Gives Back Program and our Emergency Fund to help our team members who are going through difficult times.
Hard Work is Recognized
- We offer an Employee of the Quarter program with a monetary award and Employee of the Year that includes a 7-day vacation package to the Caribbean. In addition, we host various regional team-building gatherings throughout the year.
- We believe in developing our team members and offer many opportunities for training, professional development and career growth.
Your Voice is Heard
- We empower our team members to speak up and look for opportunities in challenges.
- We have an Employee Council and a Diversity Equity and Inclusion Committee made up of volunteers from across the company who share a passion for making BCM One a great place to work and find ways to positively impact our communities.
How we take care of you:
- Competitive industry salaries
- Comprehensive medical, dental, and vision insurance
- Company-provided life and disability insurance
- Matching 401 (k) plan
- Employee Emergency Assistance Fund
- Paid holidays and vacation time
- FMLA
BCM One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law.
About BCM One
Sourced by ZipRecruiter
Industry
It services
Company size
51 - 200 Employees
Headquarters location
New York, NY, US
Year founded
1992