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Skyswitch Jobs in Bothell, WA (NOW HIRING)

US, SIPTRUNK, Flowroute, SkySwitch, and Pure IP. Joining the BCM One team is a chance to be part of a financially strong company with an exciting growth story; over the past 4 years weve brought ...

National Account Executive

Seattle, WA · Remote

$90K - $120K/yr

US, SIPTRUNK, Flowroute, SkySwitch, and Pure IP. Joining the BCM One team is a chance to be part of a financially strong company with an exciting growth story; over the past 4 years we've brought ...

National Account Executive

Seattle, WA · On-site

$90K - $120K/yr

US, SIPTRUNK, Flowroute, SkySwitch, and Pure IP. Joining the BCM One team is a chance to be part of a financially strong company with an exciting growth story; over the past 4 years we've brought ...

Skyswitch information

What are some common challenges faced by professionals working at SkySwitch, and how can they be addressed?

Professionals at SkySwitch, a leading provider of white-label cloud communications solutions, often face challenges such as keeping up with rapidly evolving VoIP technologies and addressing diverse client needs. Given the fast-paced nature of the telecom industry, staying current with new features and compliance requirements is essential. Effective communication and collaboration with cross-functional teams, including technical support and product development, are key to resolving issues quickly. Proactively seeking training opportunities and leveraging internal resources can help overcome these challenges and ensure ongoing professional growth.

What are the key skills and qualifications needed to thrive as a SkySwitch VoIP Support Specialist, and why are they important?

To thrive as a SkySwitch VoIP Support Specialist, you need a strong understanding of VoIP technology, networking fundamentals, and troubleshooting skills, often supported by industry certifications like CompTIA Network+ or equivalent experience. Familiarity with VoIP platforms, ticketing systems, SIP protocols, and remote diagnostic tools is typically required. Outstanding communication, problem-solving abilities, and patience are crucial for effectively assisting clients and resolving complex technical issues. Mastering these skills ensures efficient service delivery, high customer satisfaction, and reliable operation of VoIP systems.

What is SkySwitch?

SkySwitch is a white-label unified communications platform that enables resellers and managed service providers (MSPs) to offer VoIP, UCaaS, and other cloud-based communication services under their own brand. The company provides the technology, infrastructure, and support necessary for partners to deliver reliable phone, messaging, and collaboration solutions to their clients. With SkySwitch, resellers can manage their customers, customize offerings, and scale their business without having to invest in their own telecom infrastructure.

What is the difference between Skyswitch vs VoIP Support Specialist?

AspectSkyswitchVoIP Support Specialist
CredentialsTechnical certifications, VoIP knowledgeTechnical certifications, VoIP expertise
Work EnvironmentTelecommunications, VoIP service providersTelecommunications, VoIP companies
Industry UsageUsed by VoIP providers like SkyswitchEmployed by VoIP service companies
Job FocusManaging VoIP platforms, technical supportProviding technical support for VoIP systems

Skyswitch is a VoIP platform provider, focusing on managing VoIP services and platforms. A VoIP Support Specialist typically provides technical support for VoIP systems, often working within companies that use or implement Skyswitch solutions. While both roles require VoIP knowledge and certifications, Skyswitch roles are more platform-focused, whereas VoIP Support Specialists focus on troubleshooting and customer support within VoIP environments.

What are popular job titles related to Skyswitch jobs in Bothell, WA? For Skyswitch jobs in Bothell, WA, the most frequently searched job titles are:
What job categories do people searching Skyswitch jobs in Bothell, WA look for? The top searched job categories for Skyswitch jobs in Bothell, WA are:
National Account Executive

National Account Executive

BCM One

Seattle, WA • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago


Job description

Salary:

At BCM One, we believe great sales happen when solutions lead the conversation. Were looking for a seasoned National Account Executive to join our high-performing team and drive growth across our full suite of telecommunications and technology services including voice, data, networking, cloud, and managed services.


This role is designed for a strategic closer who can go beyond transactional sales and deliver true value by understanding complex customer needs and building tailored, scalable solutions. At BCM One, your SME and ability to provide comprehensive solutions is what sells.


Work Location:

This is a remote position that will be based out of the Pacific Northwest, ideally WA or OR, and managing the local territory. This position must live and be authorized to work in the United States; it is not eligible for relocation or sponsorship.


Travel:

25-50% Domestic Travel Annually


What You Will Do:

  • Own the full sales cycle from qualification through to close on high-value enterprise accounts across multiple verticals.
  • Deeply understand client pain points and align BCM Ones portfolio of solutions to meet business outcomes.
  • Act as a consultative partner, collaborating with Sales Engineers, Product, and Support teams to design and deliver compelling technical solutions.
  • Manage and expand relationships with decision-makers and C-level stakeholders.
  • Maintain a strong pipeline of opportunities using solution-based selling frameworks.
  • Represent the BCM One brand with credibility, integrity, and an obsessive focus on customer success.


What Success Looks Like in This Role:

  • Consistently close new enterprise and mid-market accounts within the first 6 months using BCM Ones full solution stack (voice, data, cloud, network, managed services).
  • Quickly master BCM Ones solution portfolio and clearly articulate business impact during discovery and presentation phases.
  • Qualify and manage a strong pipeline, leveraging both inbound leads and outbound efforts.
  • Collaborate cross-functionally with Sales Engineers, Product, and Customer Success to develop strategic, custom-tailored solutions.
  • Earn trust and influence at the C-suite level, converting complex problems into clear, value-driven solutions.
  • Exceed quota within 12 months, showing momentum and expanding influence in assigned territories or verticals.
  • Embody a solutioning is the selling mindsethelping prospects solve problems with BCM Ones capabilities instead of pushing standalone products.


What You Will Need:

  • 5+ years of experience with value-selling, specifically B2B.
  • Experience with channel and anunderstanding of voice, data, UCaaS / CCaaS, networking, and cloud-based solutions is required
  • Proven track record of consistently exceeding quota in a complex sales environment.
  • Excellent storytelling and presentation skills; you know how to simplify the complex.
  • A solutions-first mindset; you thrive when architecting answers, not just pushing products.
  • Experience selling to enterprise and mid-market clients across multiple industries.


Compensation:

$90,000 to $120,000 base salary. Commissions and benefits will be in addition to the base salary. Compensation at BCM One varies depending on a wide variety of factors, including and not limited to: office location, role, skill set, degree/certifications, and level of experience. This range specified is for Washington or Oregon candidates only.


Who We Are:

BCM One is a leading telecom provider of NextGen Communications and Managed Services that has been in business for 30 years with more than 18,000 business customers and 5,000 channel partners who rely on our products, services, and teams to support their critical underlying network infrastructure. BCM One is the parent company to our family of brands that includes SIP.US, SIPTRUNK, Flowroute, SkySwitch, and Pure IP.


Joining the BCM One team is a chance to be part of a financially strong company with an exciting growth story; over the past 4 years weve brought together leading companies in our space who have built products, services, and programs to innovate and disrupt our industry. Now, operating under one roof, we are taking BCM One to the next level and looking for talented individuals to help make that happen.


When you choose to work at BCM One, you get to work with a talented team and build experience with the leading technologies, suppliers, and partners in our industry. We dont offer cookie-cutter solutions, so the opportunities are endless, and the work is always varied and interesting. We take our mission to provide a world-class experience with every human interaction seriously, which means everything you do makes a difference. And were committed to building and nurturing a diverse and inclusive workforce and environment that empowers you to do your best work, spread your wings and reach your full potential. At BCM One, we encourage our team to learn something new every day, so you dont just become part of our growth story, we become part of yours.


Why BCM One:

We are committed to creating an environment that fosters accountability, innovation, and teamwork. Many BCM One employees have been with the company for 10+ years, which we think says a lot about our culture.


We Are a Team

  • We pride ourselves on our team-based approach to providing quality solutions for our clients. BCM One encourages a culture of collaboration, exposing employees to different areas of the business and fostering career growth.
  • We support employee involvement and provide opportunities to be responsible stewards via our BCM One Gives Back Program and our Emergency Fund to help our team members who are going through difficult times.


Hard Work is Recognized

  • We offer an Employee of the Quarter program with a monetary award and Employee of the Year that includes a 7-day vacation package to the Caribbean. In addition, we host various regional team-building gatherings throughout the year.
  • We believe in developing our team members and offer many opportunities for training, professional development and career growth.


Your Voice is Heard

  • We empower our team members to speak up and look for opportunities in challenges.
  • We have an Employee Council and a Diversity Equity and Inclusion Committee made up of volunteers from across the company who share a passion for making BCM One a great place to work and find ways to positively impact our communities.


How we take care of you:

  • Competitive industry salaries
  • Comprehensive medical, dental, and vision insurance
  • Company-provided life and disability insurance
  • Matching 401 (k) plan
  • Employee Emergency Assistance Fund
  • Paid holidays and vacation time
  • FMLA


BCM One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law.