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Skillbridge Program Jobs in Massachusetts (NOW HIRING)

Alphabe Insight

Call Center Representative

Lawrence, MA · On-site

$44K - $48K/yr

... programs and services. Our team is composed of professionals who value precision, collaboration, and continuous improvement. Skillbridge Academy is seeking a professional and service-oriented Call ...

Alphabe Insight Inc

Call Center Representative

Lawrence, MA · On-site

$44K - $48K/yr

... programs and services. Our team is composed of professionals who value precision, collaboration, and continuous improvement. Skillbridge Academy is seeking a professional and service-oriented Call ...

Alphabe Insight Inc

Call Center Representative

Lawrence, MA · On-site

$44K - $48K/yr

... programs and services. Our team is composed of professionals who value precision, collaboration, and continuous improvement. Skillbridge Academy is seeking a professional and service-oriented Call ...

Alphabe Insight Inc

Production Assistant

Lawrence, MA · On-site

$44K - $47K/yr

... driven programs and services. Our team is composed of professionals who value precision, collaboration, and continuous improvement. Skillbridge Academy is seeking a detail-oriented and proactive ...

Alphabe Insight Inc

Marketing Assistant

Lawrence, MA · On-site

$49K - $53K/yr

Company Description Skillbridge Academy is a forward-thinking educational institution committed to ... driven programs and services. Our team is composed of professionals who value precision ...

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Skillbridge Program information

What is the difference between Skillbridge Program vs Military Intern?

AspectSkillbridge ProgramMilitary Intern
CredentialsTypically no specific credentials required; focus on military experienceOften requires military background; may need specific certifications
Work EnvironmentCorporate or civilian settings, often in related industriesMilitary or government facilities, or civilian companies partnering with military
Employer & Industry UsageUsed by companies to train transitioning service members in civilian rolesMilitary organizations or companies offering internships to service members
Search & Comparison IntentPeople exploring civilian career transition programsService members seeking internships or training opportunities

The Skillbridge Program and Military Intern both support military members transitioning to civilian careers. Skillbridge offers structured training within civilian companies, while Military Interns focus on gaining experience through military or partnered internships. Both aim to facilitate career transition, but Skillbridge emphasizes industry-specific training in civilian workplaces.

What is the Skillbridge program?

The Skillbridge Program is a Department of Defense initiative that allows active-duty service members to gain civilian work experience through industry training, apprenticeships, or internships during their last 180 days of service. The program is designed to help service members transition smoothly to civilian careers by providing hands-on experience with participating employers. Service members continue to receive their military pay and benefits while learning valuable skills in a civilian work environment. Participation in the program requires command approval and coordination with approved Skillbridge partners.

What are the key skills and qualifications needed to thrive in a Skillbridge program, and why are they important?

To succeed in a Skillbridge Program, service members should have a strong understanding of their military occupational specialty, adaptability, and a willingness to learn new industry-specific skills. Familiarity with civilian workplace tools such as Microsoft Office Suite, project management platforms, and any relevant certifications (e.g., PMP, CompTIA) is highly beneficial. Outstanding communication, teamwork, and problem-solving abilities help participants transition smoothly and integrate into new professional environments. These competencies are essential for leveraging military experience into civilian career success and maximizing the benefits of the Skillbridge transition.

How does participating in the Skillbridge program help transitioning service members build connections with civilian employers?

The SkillBridge Program offers transitioning service members the opportunity to intern with civilian employers in their field of interest, often while still on active duty. This hands-on experience enables participants to develop professional networks, gain industry-relevant skills, and demonstrate their capabilities directly to potential employers. Many organizations view SkillBridge as a talent pipeline and actively recruit program participants for full-time roles after completion. Building these relationships can significantly ease the transition into civilian employment and improve long-term career prospects.
What are popular job titles related to Skillbridge Program jobs in Massachusetts? For Skillbridge Program jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Skillbridge Program jobs in Massachusetts look for? The top searched job categories for Skillbridge Program jobs in Massachusetts are:
What cities in Massachusetts are hiring for Skillbridge Program jobs? Cities in Massachusetts with the most Skillbridge Program job openings:
Skillbridge Program jobs near you
Infographic showing various Skillbridge Program job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Call Center Representative

Alphabe Insight

Lawrence, MA • On-site

$44K - $48K/yr

Other

Re-posted 23 days ago

Job description

Call Center Representative

Skillbridge Academy is a forward-thinking educational institution committed to excellence, integrity, and measurable impact. We pride ourselves on maintaining high operational standards that support our mission of delivering quality-driven programs and services. Our team is composed of professionals who value precision, collaboration, and continuous improvement.

Job Description

Skillbridge Academy is seeking a professional and service-oriented Call Center Representative to join our growing team in Lawrence, MA. In this role, you will serve as a key point of contact for prospective students and clients, providing accurate information, answering inquiries, and ensuring a seamless communication experience.

This position is ideal for individuals who possess strong communication skills, attention to detail, and a commitment to delivering exceptional customer service in a structured and professional setting.

Responsibilities

  • Handle inbound and outbound calls with professionalism and efficiency
  • Provide clear and accurate information about programs and services
  • Maintain and update client records within internal systems
  • Follow up with inquiries to ensure timely communication and resolution
  • Meet daily and weekly performance targets
  • Collaborate with internal departments to ensure a smooth client experience
  • Uphold company standards of service excellence and confidentiality
Qualifications
  • Strong verbal communication and interpersonal skills
  • Professional phone etiquette and active listening abilities
  • High level of organization and attention to detail
  • Ability to manage multiple tasks in a fast-paced environment
  • Basic computer proficiency and data entry skills
  • Team-oriented mindset with a proactive approach to problem-solving
Additional Information
  • Competitive salary ($44,000 – $48,000 annually)
  • Clear growth opportunities within the organization
  • Ongoing professional development and skill-building programs
  • Supportive and collaborative work environment
  • Structured training and performance-based advancement pathways

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