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Shore Excursion Staff Jobs (NOW HIRING)

Alaska X

$30 - $35/hr

During the summer season, our company hosts approximately 150 seasonal staff members to provide our exceptional shore excursions and this position helps support what we do. Our Maintenance Team ...

Alaska X

Mechanic

Skagway, AK

$30 - $35/hr

During the summer season, our company hosts approximately 150 seasonal staff members to provide our exceptional shore excursions and this position helps support what we do. Our Maintenance Team ...

Never Ending Travels

Remote Cruise and Hotel Booker- Entry

$12.75 - $17.50/hr

Booking Expertise - Manage all reservations, from cruise bookings and resort accommodations to transfers and shore excursions, ensuring each detail is meticulously organized. * Solutions Navigator ...

Never Ending Travels

Remote Cruise Booker

AL · On-site +1

$45K - $65K/yr

... shore excursions, ensuring each detail is meticulously organized. 5. Solutions Navigator - Seamlessly handle any travel challenges, providing quick, creative solutions to keep clients' vacations ...

American Cruise Lines

Hotel General Manager

Coinjock, NC · On-site

... shore excursions, onboard enrichment, guest services, crew morale, and training. The Hotel General ... Coordinate all staff to create specific, measurable, achievable, and realistic game plans in order ...

American Cruise Lines

Hotel General Manager

Natchez, MS · On-site

... shore excursions, onboard enrichment, guest services, crew morale, and training. The Hotel General ... Coordinate all staff to create specific, measurable, achievable, and realistic game plans in order ...

American Cruise Lines

Hotel General Manager

Sandy, UT · On-site

... shore excursions, onboard enrichment, guest services, crew morale, and training. The Hotel General ... Coordinate all staff to create specific, measurable, achievable, and realistic game plans in order ...

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All JobsShore Excursion Staff Jobs

Shore Excursion Staff information

See salary details

$22K

$64.1K

$93.5K

How much do shore excursion staff jobs pay per year?

As of Aug 7, 2026, the average yearly pay for shore excursion staff in the United States is $64,055.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $83,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by shore excursion staff and how can they be overcome?

Shore Excursion Staff often face the challenge of coordinating large groups of guests with varying interests and mobility levels while ensuring everyone adheres to strict schedules. Unpredictable weather, last-minute itinerary changes, and occasional guest dissatisfaction can also arise. Success in this role relies on strong organizational skills, adaptability, and excellent communication. Being proactive in problem-solving and maintaining a positive attitude helps ensure smooth operations and memorable guest experiences.

What are the key skills and qualifications needed to thrive as a shore excursion staff?

To thrive as a Shore Excursion Staff, you need strong customer service skills, destination knowledge, and experience in tourism or hospitality, often supported by a relevant diploma or training. Familiarity with reservation systems, point-of-sale software, and scheduling tools is typically required. Excellent communication, problem-solving ability, and the capacity to remain calm under pressure are vital soft skills. These competencies ensure guests have memorable experiences, issues are resolved efficiently, and operations run smoothly during busy cruise schedules.

What is a shore excursion staff?

Shore Excursion Staff are crew members on cruise ships responsible for organizing, promoting, and coordinating excursions and tours at various ports of call. They assist guests in selecting and booking activities, provide detailed information about destinations, and ensure smooth logistics for each tour. Their role also includes handling guest inquiries, resolving any issues that arise during excursions, and maintaining safety standards throughout the activities. Shore Excursion Staff play a vital part in enhancing guests' experiences by helping them make the most of their time at each destination.

What is the difference between Shore Excursion Staff vs Tour Guide?

AspectShore Excursion StaffTour Guide
CredentialsCustomer service experience, sometimes certifications in hospitality or safetyTour guiding certifications or licenses, knowledge of local history and attractions
Work EnvironmentOn cruise ships, assisting passengers with excursions, providing informationOn land, leading groups at tourist sites, providing commentary and guidance
Employer & IndustryCruise lines, travel and hospitality industryTour companies, travel agencies, hospitality industry

Shore Excursion Staff primarily work on cruise ships, assisting passengers with their excursions and providing customer service. Tour Guides typically operate on land, leading groups and offering educational commentary at tourist attractions. Both roles require strong communication skills, but Shore Excursion Staff focus on onboard coordination, while Tour Guides emphasize local knowledge and guiding skills.

More about Shore Excursion Staff jobs
What job categories do people searching Shore Excursion Staff jobs look for? The top searched job categories for Shore Excursion Staff jobs are:
Shore Excursion Staff jobs near you
Infographic showing various Shore Excursion Staff job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $64,055 per year, or $30.8 per hour.

Mechanic

Alaska X

$30 - $35/hr

Full-time

Medical, PTO

Re-posted 6 days ago

Job description

Alaska X is a leading provider of shore excursions in southeast Alaska. We operate many different tours/activities and build virtually all of the elements our excursion experiences in-house including retail buildings, zip-lines, suspension bridges, remote cabins, docks, and many other structures for commercial purposes! We are very dynamic and work on different projects frequently. We even have our own saw-mill and are completing our first hydro-electric project that will power one of our camps!

During the summer season, our company hosts approximately 150 seasonal staff members to provide our exceptional shore excursions and this position helps support what we do.

Our Maintenance Team Mechanics help maintain a fleet of over 100 pieces of machinery from airporter buses to, atvs, unimogs, passenger vessels, outboard motors, heavy equipment (loaders, excavators, etc.), as well as provide mechanical needs for buildings and facilities. Almost every mechanical skill is used/learned at some point!

We are looking for a skilled Mechanic to assemble, maintain and repair machinery and vehicles. You will be responsible for ensuring functionality and reliability of machines, engines, and mechanical systems. An excellent mechanic must have manual dexterity and great attention to detail. They must be able to work with various machines and tools as well as follow all safety precautions.

Work Location: Multiple locations – Skagway (Primary) Haines and Juneau

Job Type: Full-time – year round

Pay: $30.00 per hour - $35.00 per hour DOE 

Benefits:

  • Health insurance
  • Paid time off
  • Schedule: 10 Hour shift
  • Ability to commute/relocate: Skagway, AK 99840:
  •  Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Diesel engine repair: 1 year (Preferred)
  • Mechanical knowledge: 1 year (Preferred)

Responsibilities

  • Build and assemble machines or mechanical components according to requirements
  • Inspect machines, engines, transmissions etc. and run diagnostic tests to discover functionality issues
  • Conduct repairs aiming for maximum reliability
  • Troubleshoot reported problems and resolve them in a timely manner
  • Perform thorough maintenance on machinery, equipment, and systems
  • Clean and apply lubricants to machinery components
  • Replenish fluids and components of engines and machinery
  • Provide consultation on correct maintenance and preventative measures to machine or vehicle users
  • Undertake other duties as assigned (e.g. repair of hydraulic systems, painting vehicles etc.)
  • Keep logs of work and report on issues

Skills

  • Proven experience as Mechanic
  • Excellent knowledge of machinery and hydraulic, electrical and other systems and their components
  • Aptitude in using various hand tools (screwdrivers, hammers etc.) and precision measurement tools (e.g. calipers)
  • Ability to follow established procedures and practices and read instruction, blueprints, etc.
  • A strong commitment to all health and safety guidelines
  • Very good communication skills
  • A problem-solving ability
  • Very good physical strength and stamina
  • High school diploma is preferred; Certification from a vocational school or completion of apprenticeship is a definite plus
  • Valid certification (e.g ASE) is preferred'

Job Requirements

Certified or able to attain certification in First Aid/CPR. Able to lift up to 50 lbs. Legally eligible to work in the US. 21 years or older. Valid driver’s license.

Alaska X provides equal employment opportunities (EEO) to all employees and applicants for employment without regards to race, national origin, age, color, religion, gender, sexual orientation, disability, marital status, pregnancy, veteran status or any other protected characteristic in accordance with federal, state and local laws.

This policy applies to all terms and conditions of employment. The company will make reasonable accommodations, including modification of company policies and procedures in appropriate cases for qualified individuals with disabilities if it can do so without undue hardship. Employment Type: Full Time
Years Experience: 1 - 3 years
Salary: $30 - $35 Hourly
Bonus/Commission: No

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