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Shore Excursion Staff Jobs (NOW HIRING)

Never Ending Travels

Remote Cruise Booker

AL · On-site +1

$45K - $65K/yr

... shore excursions, ensuring each detail is meticulously organized. 5. Solutions Navigator - Seamlessly handle any travel challenges, providing quick, creative solutions to keep clients' vacations ...

American Cruise Lines

Hotel General Manager

Cairo, IL · On-site

... shore excursions, onboard enrichment, guest services, crew morale, and training. The Hotel General ... Coordinate all staff to create specific, measurable, achievable, and realistic game plans in order ...

American Cruise Lines

Hotel General Manager

Memphis, TN · On-site

... shore excursions, onboard enrichment, guest services, crew morale, and training. The Hotel General ... Coordinate all staff to create specific, measurable, achievable, and realistic game plans in order ...

American Cruise Lines

Hotel General Manager

Natchez, MS · On-site

... shore excursions, onboard enrichment, guest services, crew morale, and training. The Hotel General ... Coordinate all staff to create specific, measurable, achievable, and realistic game plans in order ...

American Cruise Lines

Hotel General Manager

La Crosse, WI · On-site

... shore excursions, onboard enrichment, guest services, crew morale, and training. The Hotel General ... Coordinate all staff to create specific, measurable, achievable, and realistic game plans in order ...

American Cruise Lines

Hotel General Manager

Paducah, KY · On-site

... shore excursions, onboard enrichment, guest services, crew morale, and training. The Hotel General ... Coordinate all staff to create specific, measurable, achievable, and realistic game plans in order ...

American Cruise Lines

Hotel General Manager

Belfast, ME · On-site

... shore excursions, onboard enrichment, guest services, crew morale, and training. The Hotel General ... Coordinate all staff to create specific, measurable, achievable, and realistic game plans in order ...

American Cruise Lines

Hotel General Manager

Guilford, CT · On-site

... shore excursions, onboard enrichment, guest services, crew morale, and training. The Hotel General ... Coordinate all staff to create specific, measurable, achievable, and realistic game plans in order ...

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All JobsShore Excursion Staff Jobs

Shore Excursion Staff information

See salary details

$22K

$64.1K

$93.5K

How much do shore excursion staff jobs pay per year?

As of Jul 14, 2026, the average yearly pay for shore excursion staff in the United States is $64,055.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $83,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Shore Excursion Staff and how can they be overcome?

Shore Excursion Staff often face the challenge of coordinating large groups of guests with varying interests and mobility levels while ensuring everyone adheres to strict schedules. Unpredictable weather, last-minute itinerary changes, and occasional guest dissatisfaction can also arise. Success in this role relies on strong organizational skills, adaptability, and excellent communication. Being proactive in problem-solving and maintaining a positive attitude helps ensure smooth operations and memorable guest experiences.

What are the key skills and qualifications needed to thrive as a Shore Excursion Staff, and why are they important?

To thrive as a Shore Excursion Staff, you need strong customer service skills, destination knowledge, and experience in tourism or hospitality, often supported by a relevant diploma or training. Familiarity with reservation systems, point-of-sale software, and scheduling tools is typically required. Excellent communication, problem-solving ability, and the capacity to remain calm under pressure are vital soft skills. These competencies ensure guests have memorable experiences, issues are resolved efficiently, and operations run smoothly during busy cruise schedules.

What are Shore Excursion Staff?

Shore Excursion Staff are crew members on cruise ships responsible for organizing, promoting, and coordinating excursions and tours at various ports of call. They assist guests in selecting and booking activities, provide detailed information about destinations, and ensure smooth logistics for each tour. Their role also includes handling guest inquiries, resolving any issues that arise during excursions, and maintaining safety standards throughout the activities. Shore Excursion Staff play a vital part in enhancing guests' experiences by helping them make the most of their time at each destination.

What is the difference between Shore Excursion Staff vs Tour Guide?

AspectShore Excursion StaffTour Guide
CredentialsCustomer service experience, sometimes certifications in hospitality or safetyTour guiding certifications or licenses, knowledge of local history and attractions
Work EnvironmentOn cruise ships, assisting passengers with excursions, providing informationOn land, leading groups at tourist sites, providing commentary and guidance
Employer & IndustryCruise lines, travel and hospitality industryTour companies, travel agencies, hospitality industry

Shore Excursion Staff primarily work on cruise ships, assisting passengers with their excursions and providing customer service. Tour Guides typically operate on land, leading groups and offering educational commentary at tourist attractions. Both roles require strong communication skills, but Shore Excursion Staff focus on onboard coordination, while Tour Guides emphasize local knowledge and guiding skills.

More about Shore Excursion Staff jobs
What job categories do people searching Shore Excursion Staff jobs look for? The top searched job categories for Shore Excursion Staff jobs are:
Shore Excursion Staff jobs near you
Infographic showing various Shore Excursion Staff job openings in the United States as of July 2026, with employment types broken down into 4% Locum Tenens, 82% Full Time, 5% Part Time, 4% Temporary, 2% Contract, and 3% Nights. Highlights an 98% Physical, and 2% Hybrid job distribution, with an average salary of $64,055 per year, or $30.8 per hour.
Remote Cruise and Hotel Booker- Entry

Remote Cruise and Hotel Booker- Entry

Never Ending Travels

Houston, TX • On-site, Remote

$47K - $63K/yr

Part-time

Re-posted 29 days ago

Job description

We know that the world is filled with incredible destinations waiting to be explored, and we're here to make those journeys extraordinary. We're seeking a passionate and detail-oriented individual to join our team as a Remote Resort and Cruise Booker. If you have a love for leisure travel, a knack for crafting memorable experiences, and the desire to create dream vacations, we invite you to embark on a unique journey with us. This is fully remote and we provide training.
Key Responsibilities
1. Client-Centric Excellence - Deliver exceptional customer service by understanding clients' desires and crafting personalized resort and cruise experiences that go above and beyond their expectations.
2. Travel Insight - Stay up-to-date on the latest trends in resort and cruise travel, sharing your knowledge and excitement to inspire clients.
3. Tailored Escapes - Craft customized vacation packages, combining resort stays, cruise adventures, onshore activities, dining, and more to create seamless, unforgettable journeys.
4. Booking Expertise - Manage all reservations, from cruise bookings and resort accommodations to transfers and shore excursions, ensuring each detail is meticulously organized.
5. Solutions Navigator - Seamlessly handle any travel challenges, providing quick, creative solutions to keep clients' vacations running smoothly.
6. Elevated Experiences - Suggest distinctive enhancements and unique experiences that elevate each resort stay and cruise adventure to the extraordinary.
Qualifications
Leisure Travel Enthusiast - A deep passion for resort getaways, cruise adventures, and the desire to inspire others to explore the world.
Effective Communication - Strong written and verbal communication skills, with an emphasis on active listening and clear articulation.
Client Focus - A commitment to providing exceptional service and exceeding client expectations.
Organized Precision - The ability to manage multiple client requests and bookings with meticulous attention to detail.
Remote Work Proficiency - Comfortable working efficiently in a remote work environment.
Benefits
Full training and support
Work remotely, allowing you to achieve work-life balance.
A supportive and collaborative team that values your contributions.
Exclusive travel perks and discounts for your own remarkable getaways.
IATA cards provided for qualified agents

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