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Shopify Remote Customer Service Jobs in Maple Ridge, BC

Globe Life Insurance

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Entry Level Insurance Sales Representative (Work From Home)

Vancouver, BC · Remote

CA$60K - CA$80K/yr

Continue developing sales, communication, and customer service skills What We Provide * 100% Remote / Work From Home * Flexible scheduling options * Weekly pay * Commission-based compensation with ...

Snap Dental Lab LLC

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Dental Specialist - Account Manager (Remote, Full-Time)

Vancouver, BC · Remote

$2K - $3K/mo

Track account performance and activity using CRM tools * Identify opportunities to expand services ... Fully remote work environment * No clinical duties or patient interaction * Structured schedule ...

Percona

General Manager, MariaDB (Remote)

Vancouver, BC · Remote

Together, you'll deliver customer success through 24/7 support, managed services, and professional ... Percona is proud to be a remote-only and globally dispersed workforce - we have colleagues in more ...

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Shopify Remote Customer Service information

What is the difference between Shopify Remote Customer Service vs Shopify Remote Technical Support?

AspectShopify Remote Customer ServiceShopify Remote Technical Support
CredentialsBasic customer service skills, sometimes retail or e-commerce experienceTechnical knowledge, troubleshooting skills, sometimes IT certifications
Work EnvironmentRemote, customer-facing, communication-focusedRemote, technical problem-solving, often more specialized
Employer & Industry UsageUsed by e-commerce companies, Shopify partners, and online retailersUsed by Shopify, tech support providers, and e-commerce platforms

Shopify Remote Customer Service primarily involves assisting customers with order inquiries, account issues, and general support. Shopify Remote Technical Support, on the other hand, focuses on resolving technical problems related to Shopify stores, apps, or integrations. While both roles are remote and require strong communication skills, technical support roles demand more technical expertise and troubleshooting abilities. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

What are Shopify Remote Customer Service jobs?

Shopify Remote Customer Service jobs involve assisting Shopify merchants and customers with their inquiries, issues, and technical problems related to the Shopify platform. These roles are conducted entirely online, allowing employees to work from home or any location with internet access. Job duties typically include answering support tickets, troubleshooting common problems, providing guidance on using Shopify tools, and ensuring a positive customer experience. Strong communication skills, problem-solving abilities, and a good understanding of e-commerce are important for success in this role.

What are the key skills and qualifications needed to thrive as a Shopify Remote Customer Service Representative, and why are they important?

To thrive as a Shopify Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and experience in customer support, often backed by familiarity with e-commerce platforms. Proficiency with Shopify dashboard, ticketing systems like Zendesk, and live chat tools is typically required. Patience, empathy, and adaptability are valuable soft skills for building rapport and resolving customer concerns effectively. These skills and tools ensure timely, accurate support that enhances customer satisfaction and loyalty in a competitive digital marketplace.

What are some common challenges faced by remote Shopify Customer Service representatives, and how can they be overcome?

Remote Shopify Customer Service representatives often face challenges such as managing multiple customer inquiries simultaneously, resolving complex technical issues, and maintaining clear communication without in-person interaction. To overcome these challenges, it’s important to develop strong time management skills, become proficient with Shopify’s platform and support tools, and utilize internal documentation and team channels for collaboration. Regular check-ins with team leads and ongoing training can also help in staying updated with product changes and improving problem-solving abilities.
What are popular job titles related to Shopify Remote Customer Service jobs in Maple Ridge, BC? For Shopify Remote Customer Service jobs in Maple Ridge, BC, the most frequently searched job titles are:
What job categories do people searching Shopify Remote Customer Service jobs in Maple Ridge, BC look for? The top searched job categories for Shopify Remote Customer Service jobs in Maple Ridge, BC are:
What cities near Maple Ridge, BC are hiring for Shopify Remote Customer Service jobs? Cities near Maple Ridge, BC with the most Shopify Remote Customer Service job openings:
Shopify Remote Customer Service jobs near you
Infographic showing various Shopify Remote Customer Service job openings in Maple Ridge, BC as of June 2026, with employment types broken down into 78% Full Time, 11% Part Time, and 11% Contract. Highlights an 6% In-person, and 94% Remote job distribution.
Facility Services Coordinator - Vancouver Area

Facility Services Coordinator - Vancouver Area

The Church of Jesus Christ of Latter-day Saints

Abbotsford, BC • On-site, Remote

Full-time

Posted 3 days ago

Church of Jesus Christ of Latter-day Saints rating

8.5

Company rating: 8.5 out of 10

Based on 78 frontline employees who took The Breakroom Quiz

3rd of 15 rated religious organizations

Job description

The position helps provide and maintain facilities for Church members, visitors, and friends to worship, teach, learn, pray together, make and renew covenants, and receive sacred ordinances. Each Church facility should 1) Provide a spiritual setting for worship, and 2) Present an image of reverence and dignity in the community. 
This position, under the direction of the Facility Services Supervisor:

  • Assists two or more Facilities Management Groups (FMG) to help ensure timely maintenance to facilities using established processes and standards of maintenance, repair, and replacement
  • Provides administrative and clerical support to two or more Facilities Management workgroups
  • This is an individual contributor role

This will be based in Langley, BC, supporting the Vancouver area FM Group, and residence in the area is preferred. 

Work Arrangement: Onsite - candidate will work out of the Langley, BC office, with the occasional day remote/from home

  • Three years diverse clerical experience 
  • Demonstrated computer skills and experience including Microsoft Applications (Excel, Word, OneNote, Teams), and aptitude to learn other software applications as needed
  • Strong communication skills, including professional phone etiquette and effective business writing
  • Basic business accounting skills, including understanding of invoices, purchase orders, contracts
  • Organizational skills including filing, scheduling, time management and prioritization
  • Demonstrated customer service skills and an understanding of customer service principles
  • Ability to respond quickly to change, work in a fast-paced environment and develop a flexible, innovative approach to problems
  • To successfully perform the essential functions of the job there may be physical requirements which need to be met such as sitting for long periods of time and using computer monitors/equipment.
  • This remote position can be done at home or at a Church owned facility with occasional travel for region or team meetings.  Successful candidate will work within one time zone of supported FMGs with core hours between 9 am - 3 pm.  Remaining 2 hours can be worked before or after core hours.

Preferred:

  • Two years post high school education

Customer Support Focus

  • Acts as the first point of contact for all incoming phone and email queries for the FMG and responds to customers in a timely manner
  • Supports provision of access to facilities
  • Work order management and execution
  • Partners with Facility Manager, IFM provider and other team members to accomplish tasks
  • Performs other office and administrative duties as assigned

Finance Focus

  • Updates and maintains digital files for projects and other information for the FMG
  • Prepares purchase requisitions, processes invoices, prepares financial reports, tracks materials and services, communicates frequently with vendors, contractors and providers
  • Places orders for equipment and updates inventory
  • Other administrative and office duties as assigned

What Church of Jesus Christ of Latter-day Saints employees say

Pay

Benefits

Hours and flexibility

Workplace

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