... Shopify store (especially mobile experience and conversion infrastructure) * CRM/email experience ... Access to a $200K+ perk marketplace with discounts on 150+ global services. * Option to withdraw up ...
... Shopify store (especially mobile experience and conversion infrastructure) * CRM/email experience ... Access to a $200K+ perk marketplace with discounts on 150+ global services. * Option to withdraw up ...
Be Seen First
Entry Level Customer Sales Representative (100% Remote)
Vancouver, BC · Remote
CA$60K - CA$80K/yr
Entry Level Customer Sales Representative (100% Remote) 100% Remote | United States & Canada ... Continuously improving communication and client service skills Why People Choose This Opportunity ...
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Be Seen First
Entry Level Customer Sales Representative (100% Remote)
Vancouver, BC · Remote
CA$60K - CA$80K/yr
Entry Level Customer Sales Representative (100% Remote) 100% Remote | United States & Canada ... Continuously improving communication and client service skills Why People Choose This Opportunity ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Shopify Remote Customer Service information
What is a Shopify remote customer service job?
Shopify Remote Customer Service jobs involve assisting Shopify merchants and customers with their inquiries, issues, and technical problems related to the Shopify platform. These roles are conducted entirely online, allowing employees to work from home or any location with internet access. Job duties typically include answering support tickets, troubleshooting common problems, providing guidance on using Shopify tools, and ensuring a positive customer experience. Strong communication skills, problem-solving abilities, and a good understanding of e-commerce are important for success in this role.
What are the key skills and qualifications needed to thrive as a Shopify remote customer service representative?
To thrive as a Shopify Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and experience in customer support, often backed by familiarity with e-commerce platforms. Proficiency with Shopify dashboard, ticketing systems like Zendesk, and live chat tools is typically required. Patience, empathy, and adaptability are valuable soft skills for building rapport and resolving customer concerns effectively. These skills and tools ensure timely, accurate support that enhances customer satisfaction and loyalty in a competitive digital marketplace.
What are some common challenges faced by remote Shopify customer service representatives, and how can they be overcome?
Remote Shopify Customer Service representatives often face challenges such as managing multiple customer inquiries simultaneously, resolving complex technical issues, and maintaining clear communication without in-person interaction. To overcome these challenges, it’s important to develop strong time management skills, become proficient with Shopify’s platform and support tools, and utilize internal documentation and team channels for collaboration. Regular check-ins with team leads and ongoing training can also help in staying updated with product changes and improving problem-solving abilities.
What is the difference between Shopify Remote Customer Service vs Shopify Remote Technical Support?
| Aspect | Shopify Remote Customer Service | Shopify Remote Technical Support |
|---|---|---|
| Credentials | Basic customer service skills, sometimes retail or e-commerce experience | Technical knowledge, troubleshooting skills, sometimes IT certifications |
| Work Environment | Remote, customer-facing, communication-focused | Remote, technical problem-solving, often more specialized |
| Employer & Industry Usage | Used by e-commerce companies, Shopify partners, and online retailers | Used by Shopify, tech support providers, and e-commerce platforms |
Shopify Remote Customer Service primarily involves assisting customers with order inquiries, account issues, and general support. Shopify Remote Technical Support, on the other hand, focuses on resolving technical problems related to Shopify stores, apps, or integrations. While both roles are remote and require strong communication skills, technical support roles demand more technical expertise and troubleshooting abilities. Understanding these differences helps job seekers find the role that best matches their skills and career goals.
What are popular job titles related to Shopify Remote Customer Service jobs in Maple Ridge, BC?
For Shopify Remote Customer Service jobs in Maple Ridge, BC, the most frequently searched job titles are:
What job categories do people searching Shopify Remote Customer Service jobs in Maple Ridge, BC look for?
The top searched job categories for Shopify Remote Customer Service jobs in Maple Ridge, BC are:
What cities near Maple Ridge, BC are hiring for Shopify Remote Customer Service jobs?
Cities near Maple Ridge, BC with the most Shopify Remote Customer Service job openings:
Senior E-commerce Manager (Remote) | Canada
Vancouver, BC • Remote
HireHawk
Full-time
Re-posted 21 days ago
Job description
- Location: Remote / Virtual
- Job Type: Full-Time
At HireHawk, we connect top global talent with highperforming U.S. companies. Our focus is on finding exceptional professionals who bring both expertise and drive to every role. We're passionate about helping candidates grow their careers while supporting our clients with reliable, remote-ready talent that makes an impact from day one.
This role is for a strategic, hands-on e-commerce leader who can take full ownership of our Shopify site and build the digital commerce function from the ground up. You'll partner closely with the Founder, auditing what exists today, defining what "great" looks like, and executing the roadmap to get us there. The first phase is not about throwing money at ads, it's about fixing fundamentals: site experience, analytics, merchandising, conversion, and operations. As the foundation strengthens, you'll help us scale into paid media and CRM thoughtfully, and build the right team and partner bench over time.
Responsibilities:
- Own the end-to-end Shopify experience, from backend operations to the storefront experience and on-site performance
- Audit the current site, identify the highest-impact fixes, and turn them into a clear 30/60/90-day execution plan
- Improve conversion rate and revenue per visitor through CRO, funnel analysis, and disciplined experimentation
- Elevate on-site merchandising (collections, product pages, navigation, search, promotions) to increase AOV and conversion
- Build reliable analytics and reporting that make performance clear (what's working, what's not, and why)
- Create and manage a promotional and merchandising calendar that supports revenue goals without eroding brand value
- Improve catalog and inventory hygiene (product data, tags, collections, and operational accuracy)
- Manage cross-functional execution with designers, developers, copywriters, photographers/content teams, and other partners
- Vet, hire, and manage freelancers and agencies as needed - and build scalable processes as the function grows
- Define and track the KPIs that matter most for a profitable, scalable DTC channel
Requirements
Must-Have:
- 5+ years of e-commerce experience, with clear ownership of site performance and revenue outcomes
- Strong Shopify expertise (admin, catalog management, configurations, and third-party app/integration oversight)
- Proven ability to improve conversion through CRO, merchandising, and checkout/funnel optimization
- Strong analytics instincts: you know how to set up reporting, interpret behavior, and prioritize what moves the needle
- Experience working cross-functionally with creative and technical partners (design, dev, copy, photo/content, media/CRM)
- Comfortable operating in lean, entrepreneurial environments where you lead and execute (especially in the early stages)
- Experience reporting directly to founders
- Fashion/apparel DTC experience with ownership of a brand site or meaningful revenue responsibility
- Based in Canada, with the ability to overlap working hours with North American time zones
Nice to Have:
- Experience rebuilding or modernizing an under-optimized Shopify store (especially mobile experience and conversion infrastructure)
- CRM/email experience (strategy, segmentation, lifecycle flows) and/or experience scaling paid media after foundations are in place
- Familiarity with AI tools that support creative workflows, photography enhancement, or digital merchandising
Benefits
- Access to a $200K+ perk marketplace with discounts on 150+ global services.
- Option to withdraw up to 50% of approved earnings before payday.