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Shopify Merchant Success Manager Jobs in Minnesota

Windquest

Site Merchandiser Crecera

Minneapolis, MN · On-site

$65K - $85K/yr

... strategic management of digital merchandising, promotions, content, analytics, and customer ... Familiarity with e-commerce platforms (e.g., Commerce Tools, Shopify, Magento, Salesforce Commerce ...

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Shopify Merchant Success Manager information

See Minnesota salary details

$31.8K

$81.4K

$137.1K

How much do shopify merchant success manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for shopify merchant success manager in Minnesota is $81,354.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,300.00 and $97,000.00 per year, depending on experience, location, and employer.

How does a Shopify Merchant Success Manager typically support merchants in overcoming operational challenges?

As a Shopify Merchant Success Manager, you play a key role in guiding merchants through common operational hurdles such as optimizing their store setup, streamlining order fulfillment, and integrating third-party applications. You'll regularly analyze merchant performance, offer tailored best practices, and collaborate closely with internal teams like support, product, and technical specialists to resolve complex issues. This role requires proactive communication and the ability to build long-term relationships that help merchants achieve sustainable growth and success on the Shopify platform.

What does a Shopify Merchant Success Manager do?

A Shopify Merchant Success Manager is responsible for helping Shopify merchants grow and succeed on the platform. They act as a dedicated point of contact for merchants, providing guidance on best practices, troubleshooting issues, and suggesting strategies to optimize store performance. Merchant Success Managers work closely with merchants to understand their business goals and offer tailored solutions, helping them leverage Shopify’s tools and resources effectively.

What are the key skills and qualifications needed to thrive as a Shopify Merchant Success Manager, and why are they important?

To thrive as a Shopify Merchant Success Manager, you need a strong understanding of e-commerce operations, digital marketing, and customer relationship management, typically supported by experience in SaaS or online retail. Familiarity with Shopify’s platform, CRM tools like Salesforce, and analytics platforms such as Google Analytics is important. Exceptional communication, problem-solving, and proactive client engagement skills help you build trust and drive merchant growth. These abilities ensure you can effectively support merchants, optimize their success on Shopify, and contribute to customer retention.

What is the difference between Shopify Merchant Success Manager vs Shopify Partner Manager?

AspectShopify Merchant Success ManagerShopify Partner Manager
Primary FocusSupporting and growing individual merchants and storesManaging relationships with Shopify partners and agencies
Work EnvironmentDirect interaction with merchants, onboarding, training, and supportCollaborating with partners, onboarding new partners, and strategic planning
Required CredentialsKnowledge of e-commerce, customer service skills, Shopify platform familiarityUnderstanding of partner ecosystems, relationship management skills

The Shopify Merchant Success Manager primarily focuses on supporting individual merchants to optimize their stores and increase sales, while the Shopify Partner Manager works with Shopify partners and agencies to expand the Shopify ecosystem. Both roles require strong communication skills and platform knowledge but differ in their target audiences and daily responsibilities.

How much do Shopify Merchant Success Managers make?

Shopify Merchant Success Managers typically earn between $50,000 and $80,000 annually, with salaries varying based on experience, location, and company size. Some roles may include performance bonuses or commissions, especially when managing large or high-volume accounts.
What job categories do people searching Shopify Merchant Success Manager jobs in Minnesota look for? The top searched job categories for Shopify Merchant Success Manager jobs in Minnesota are:
Shopify Merchant Success Manager jobs near you

Site Merchandiser Crecera

Crecera Brands LLC

Minneapolis, MN

$65K - $85K/yr

Full-time

Posted yesterday

New

Job description

Site Merchandiser

About The Company

Crecera Brands is the driving force behind Sportsman’s Guide, Salt Strong, The Golf Warehouse, Play Baseball, and Play Softball, five of America’s leading retailers of outdoor gear, fishing equipment and technology, sporting goods and golf equipment. For nearly 50 years, our companies have been dedicated to helping our customers enjoy the fun, freedom, and traditions of the great outdoors. From hunting and fishing to playing ball and hitting the links, the companies of Crecera Brands deliver the gear you need to succeed. Our websites include sportsmansguide.com, saltstrong.com, tgw.com, and playbaseball.com, and playsoftball.com.

Job Summary

The Site Merchandiser is responsible for optimizing the online storefront and customer shopping journey to drive sales, engagement, and conversion through strategic management of digital merchandising, promotions, content, analytics, and customer experience. This role serves as the bridge between Merchandising, Marketing, Creative, UX, Technology, and Analytics to deliver an engaging and intuitive shopping experience across all digital touchpoints.

Using customer insights, performance data, and merchandising strategies, the Site Merchandiser plans and executes promotional campaigns, optimizes product discoverability, manages site content, and continuously improves the customer journey to maximize revenue and customer satisfaction.

Key Responsibilities:

  • Develop a deep understanding of the customer and merchandising strategies to create coordinated promotions and digital campaigns across the website and promotional emails
  • Plan and execute website merchandising strategies across key digital touchpoints including the homepage, category pages, and product detail pages to maximize conversion, revenue and average order value
  • Optimize site search, product recommendations, and curated shopping experiences to improve product discoverability.
  • Collaborate with content and UX teams to develop best in class content and site experiences
  • Utilize analytic tools and reports to understand customer behavior, sales trends, and website performance to create and implement actionable insights that drive improvements
  • Ensure website content is accurate, up to date, and aligned with brand standards
  • Partner with creative team to ensure consistent storytelling and brand alignment across digital channels
  • Conduct regular site audits to identify merchandising issues, broken links, missing content, and customer experience friction, implementing improvements that enhance the shopping journey.
  • Conduct A/B testing and make data-driven recommendations for site improvements
  • Support the development and optimization of a strong online presence for the SG membership program through strategic site placement, content updates, and promotional visibility

Required Skills & Qualifications:

  • Experience in e-commerce, web merchandising, and/or digital retail
  • Strong understanding of online shopping behavior and conversion optimization
  • Familiarity with e-commerce platforms (e.g., Commerce Tools, Shopify, Magento, Salesforce Commerce Cloud, BigCommerce)
  • Basic knowledge of web metric analytics tools (Adobe Analytics, Google Analytics or similar), and CMS systems
  • Must have a passion for and understanding of the wants and needs of customers in the fishing, camping, hunting, or shooting sports spaces.
  • Self-starter with the ability to take initiative, identify opportunities, and drive work forward with minimal direction.
  • Delivers high-quality work with strong attention to detail and accuracy.
  • Ability to analyze data and translate insights into action
  • Excellent communication and cross-functional collaboration skills.

Preferred Qualifications:

  • Experience with A/B testing tools and personalization platforms (e.g, Adobe Target, Monetate)
  • Understanding of UX/UI best practices
  • Retail or consumer goods industry experience
  • Experience with search merchandising platforms such as Algolia, Constructor, Bloomreach, or similar technologies.
  • Knowledge of taxonomy, product attribution, and onsite search optimization.

Salary Range: $65,000 - $85,000