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Shopify Merchant Success Manager Jobs in Minnesota

The Client Success Manager works to develop and maintain strong customer relationships. This ... Experience in the printing, packaging, or retail merchandising industry a plus In addition to ...

We're looking for people who share our belief that people matter, effort counts, success is found ... Extensive experience managing and optimizing Shopify Plus environments, digital merchandising, and ...

We're looking for people who share our belief that people matter, effort counts, success is found ... Extensive experience managing and optimizing Shopify Plus environments, digital merchandising, and ...

Work collaboratively with the brick and mortar sales team to avoid merchant or retailer disruption ... Proven success managing eCommerce across multiple channels and platforms. Knowledge, Skills, and ...

Work collaboratively with the brick and mortar sales team to avoid merchant or retailer disruption ... Proven success managing eCommerce across multiple channels and platforms. Knowledge, Skills, and ...

Work collaboratively with the brick and mortar sales team to avoid merchant or retailer disruption ... Proven success managing eCommerce across multiple channels and platforms. Knowledge, Skills, and ...

... strategic management of digital merchandising, promotions, content, analytics, and customer ... Familiarity with e-commerce platforms (e.g., Commerce Tools, Shopify, Magento, Salesforce Commerce ...

... strategic management of digital merchandising, promotions, content, analytics, and customer ... Familiarity with e-commerce platforms (e.g., Commerce Tools, Shopify, Magento, Salesforce Commerce ...

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Showing results 1-20

Shopify Merchant Success Manager information

See Minnesota salary details

$31.8K

$81.4K

$137.1K

How much do shopify merchant success manager jobs pay per year?

As of Aug 29, 2026, the average yearly pay for shopify merchant success manager in Minnesota is $81,354.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,300.00 and $97,000.00 per year, depending on experience, location, and employer.

What does a Shopify Merchant Success Manager do?

A Shopify Merchant Success Manager is responsible for helping Shopify merchants grow and succeed on the platform. They act as a dedicated point of contact for merchants, providing guidance on best practices, troubleshooting issues, and suggesting strategies to optimize store performance. Merchant Success Managers work closely with merchants to understand their business goals and offer tailored solutions, helping them leverage Shopify’s tools and resources effectively.

How does a Shopify Merchant Success Manager typically support merchants in overcoming operational challenges?

As a Shopify Merchant Success Manager, you play a key role in guiding merchants through common operational hurdles such as optimizing their store setup, streamlining order fulfillment, and integrating third-party applications. You'll regularly analyze merchant performance, offer tailored best practices, and collaborate closely with internal teams like support, product, and technical specialists to resolve complex issues. This role requires proactive communication and the ability to build long-term relationships that help merchants achieve sustainable growth and success on the Shopify platform.

What are the key skills and qualifications needed to thrive as a Shopify Merchant Success Manager, and why are they important?

To thrive as a Shopify Merchant Success Manager, you need a strong understanding of e-commerce operations, digital marketing, and customer relationship management, typically supported by experience in SaaS or online retail. Familiarity with Shopify’s platform, CRM tools like Salesforce, and analytics platforms such as Google Analytics is important. Exceptional communication, problem-solving, and proactive client engagement skills help you build trust and drive merchant growth. These abilities ensure you can effectively support merchants, optimize their success on Shopify, and contribute to customer retention.

What is the difference between Shopify Merchant Success Manager vs Shopify Partner Manager?

AspectShopify Merchant Success ManagerShopify Partner Manager
Primary FocusSupporting and growing individual merchants and storesManaging relationships with Shopify partners and agencies
Work EnvironmentDirect interaction with merchants, onboarding, training, and supportCollaborating with partners, onboarding new partners, and strategic planning
Required CredentialsKnowledge of e-commerce, customer service skills, Shopify platform familiarityUnderstanding of partner ecosystems, relationship management skills

The Shopify Merchant Success Manager primarily focuses on supporting individual merchants to optimize their stores and increase sales, while the Shopify Partner Manager works with Shopify partners and agencies to expand the Shopify ecosystem. Both roles require strong communication skills and platform knowledge but differ in their target audiences and daily responsibilities.

What are popular job titles related to Shopify Merchant Success Manager jobs in Minnesota?

For Shopify Merchant Success Manager jobs in Minnesota, the most frequently searched job titles are:

Client Success Manager

Brooklyn Park, MN • On-site

Meyers Printing
IT Services • 51 - 200 employees

$70K - $85K/yr

Full-time

Medical, Retirement, PTO

Posted 26 days ago


Job description

You've just found the best-kept secret in the printing world. Meyers is a manufacturer with serious scale and a family company that cares deeply about our team, our partners, and the brands we serve as customers. We are looking for a driven Client Success Manager who is willing to innovate, create, learn, and grow with us.
The Client Success Manager works to develop and maintain strong customer relationships. This includes supporting Sales with submitting RFQ's to estimating, submitting quotations to clients, and working with Design as needed for engineering and prototyping customer projects. The account manager will perform order entry tasks and work with internal customers to ensure orders are processed, shipped, and invoiced accurately and on time.
Some of the duties would include:
  • Responsible for understanding, assessing, and documenting specific customer needs and requirements to appropriately process customer job orders and communicate both verbally and in writing with the customer.
  • Effectively trains and stays up to date with Salesperson to understand specific customer needs and requirements in order to provide appropriate customer service.
  • Acts as inside customer contact for all work in process, communications for new specifications and quotations, changes in existing projects, proof approvals, and sample deliveries.
  • Work in cooperation with Sales, Planners, Production Scheduling and Operations to maintain on-time delivery schedules for customers. Attends daily scheduling meetings and organizes release meetings.
  • Responsible for managing the project from start to finish. Working with customers to ensure art and proofs are returned on time to meet their due date. Staying on top of scheduling to make sure job is on time and there are no problems.
  • You will work with clients (internal and external) cross-functionally, on a team or individually.

Some key must haves are:
  • Associate or 4 Year College Degree
  • Ability to collaborate well with a variety of people, staff, and customers.
  • Possesses excellent communication skills, both verbal and written; possesses good organizational and mathematical skills.
  • Proficiency with data entry, PC & Mac software.
  • Experience in the printing, packaging, or retail merchandising industry a plus

In addition to competitive wages, Meyers offers a rich benefits package for our full-time employees (30+ hours a week) including health insurance, 401(k) retirement plan and match, generous paid time off, 10 holidays, profit sharing, exercise room and much more!
Meyers is an Equal Opportunity Employer and participates in E-Verify.