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Shopify Chatbot Helpdesk Specialist Job Jobs (NOW HIRING)

Product Specialist 5 / PS 5 (AI Chatbot Developer) Location: 77S High St Ste B1, Columbus, OH 43215 ... The goal is to create AI and M365 applications that are innovative and help to improve customer ...

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About the Role Messy Teddy, a golf-inspired lifestyle apparel brand, is looking for a Shopify expert to own our e-commerce and B2B storefront and help us present products consistently across every ...

AI Optimization Specialist, Support

$129K - $152K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

At Vanta, our mission is to help businesses earn and prove trust.We believe that security should be ... Analyze chatbot and Copilot performance data to identify friction points and prioritize ...

... Specialist to provide internal technology support while assisting with the administration ... while helping maintain critical business systems including Shopify, Salesforce, DocuSign, Sage ...

... Specialist to provide internal technology support while assisting with the administration ... while helping maintain critical business systems including Shopify, Salesforce, DocuSign, Sage ...

Bright Thinker is seeking a highly motivated and technically proficient Support Specialist to ... while helping maintain critical business systems including Shopify, Salesforce, DocuSign, Sage ...

Conversational AI Specialist

West Chester, OH

$16 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role is responsible for improving chatbot and conversational AI experiences, structuring ... Help define content standards and governance practices that improve retrieval quality, consistency ...

Conversational AI Specialist

West Chester, OH · On-site

$16 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role is responsible for improving chatbot and conversational AI experiences, structuring ... Help define content standards and governance practices that improve retrieval quality, consistency ...

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Shopify Chatbot Helpdesk Specialist Job information

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$13

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How much do shopify chatbot helpdesk specialist job jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for shopify chatbot helpdesk specialist job in the United States is $25.31, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $28.85 per hour, depending on experience, location, and employer.

What is the difference between Shopify Chatbot Helpdesk Specialist Job vs Shopify Customer Support Representative Job?

AspectShopify Chatbot Helpdesk Specialist JobShopify Customer Support Representative Job
Required SkillsChatbot management, troubleshooting, customer serviceCustomer service, order processing, issue resolution
Work EnvironmentOnline, remote, chatbot platformsOnline, remote or in-store, customer interaction
Common EmployereCommerce stores, Shopify partnersRetailers, eCommerce businesses using Shopify

The Shopify Chatbot Helpdesk Specialist focuses on managing and troubleshooting chatbot systems to assist customers efficiently, while the Shopify Customer Support Representative handles broader customer inquiries, order issues, and general support. Both roles require strong communication skills and familiarity with Shopify, but the specialist role emphasizes technical chatbot skills, whereas the support role covers a wider range of customer service tasks.

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What job categories do people searching Shopify Chatbot Helpdesk Specialist Job jobs look for?

The top searched job categories for Shopify Chatbot Helpdesk Specialist Job jobs are:

Infographic showing various Shopify Chatbot Helpdesk Specialist Job job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $52,636 per year, or $25.3 per hour.

E-Commerce Operational Specialist - Shopify Platform Lead

Gopher Sport

Edina, MN • On-site, Remote

$82K - $102K/yr

Full-time

Medical, Vision, Retirement, PTO

Posted 14 days ago


Job description

Description

Gopher Sport is looking for passionate, experienced candidates to join our Digital Experience Team as an E-Commerce Operational Specialist with a Shopify platform emphasis.

Who we are:
Gopher Sport is an industry-leading inventor and seller of high-quality, innovative products used by teachers, coaches and kids for physical education, athletics, fitness and recreation.


Our mission is "To help teachers and coaches show kids how to have fun and be healthier through physical activity". Started in 1947, we are committed to giving our customers innovative, high-quality products; fast, friendly, easy, right service; and an unconditional satisfaction guarantee.


Our Values:

We create delighted fans

We are one dependable and trustworthy team

We are passionate about quality and excellence

We move fast to innovate, simplify, and improve


Description

As our E-Commerce Operational Specialist, you'll be responsible for delivering improved, reliable, scalable, and efficient website operations on the Shopify platform. Your detailed work will result in "always-on" digital operations, efficiency and increased throughout for the department, reliable integrations within our app ecosystem, and improved centralized reporting on our core KPIs.

What will you be doing?
 

Oversee the performance and reliability of all system integrations (ERP, PIM, Punchouts, Payment methods, etc.). 

Proactively identify and prioritize opportunities to improve core site performance (page speed, navigation, search, checkout), independent of formal project work. 

Build and elevate internal team capability in Shopify, including training, documentation, and best practice sharing to increase in-house ownership.

Requirements

1.  5-8 years of experience in Digital Marketing or E-Commerce, with hands-on experience in Shopify or a related web platform. 

2.  Bachelor's degree in Business, Marketing, Computer Science or equivalent experience in E-Commerce, Marketing, or relevant field.


Why join our Team?
You'll get satisfaction knowing you're helping millions of kids around the world have fun and become more active and healthy. Plus, you'll get a competitive compensation and benefit package, including traditional and HSA Health Insurance options, Vision, 3 weeks of Paid Time Off accrued the first year, 3 weeks of remote work flexible hours, 8 company paid holidays, profit sharing, 401K, a Lifestyle Spending Account, tuition reimbursement, product discounts, an onsite fitness center and so much more!


$82,000 - $102,000


To apply:

1. A short, clear Cover Letter that explains WHY you are interested in this specific position and?gives examples of your prior successes performing the responsibilities listed above.

2. Your Resume