Job Summary:
Shopbop is a company that connects premium fashion brands to their customers through innovative technology solutions. They are seeking a Technical Program Manager to drive cross-team coordination on complex programs, focusing on marketing technology initiatives that enhance customer experiences. The role involves managing complex programs, aligning stakeholders, and implementing AI-native technologies for personalized customer interactions.
Responsibilities:
โข Manage the lifecycle of complex cross-functional programs with considerable impact, ensuring alignment between business stakeholders and technical teams across marketing technology domains.
โข Drive crisp execution by developing clear technical requirements, creating high-level designs, and partnering with engineering teams to deliver simplified solutions with measurable success criteria.
โข Lead technical discussions and reviews that harmonize discordant views, facilitate constructive dialogue, and build consensus around program vision and priorities.
โข Proactively identify and mitigate risks before they become roadblocks, solving ambiguous problems through data-driven analysis and strategic thinking.
โข Streamline processes and drive operational excellence procedures that improve concurrent project delivery while maintaining alignment with organizational objectives.
Qualifications:
Required:
โข 7+ years of working directly with engineering teams experience
โข 5+ years of technical product or program management experience
โข 3+ years of software development experience
โข 5+ years of technical program management working directly with software engineering teams experience
โข Experience managing programs across cross functional teams, building processes and coordinating release schedules
โข Bachelor's degree
Preferred:
โข 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
โข Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
โข Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
โข Usage of generative AI tools to enhance workflow efficiency, with a willingness to learn effective prompting and evaluation practices.
โข Ability to recognize opportunities where generative AI could enhance products, workflows, or customer experiences.
Company:
Shopbop is an app for iPad that has all the consumers favorite stores. Founded in 2011, the company is headquartered in Madison, USA, with a team of 201-500 employees. The company is currently Growth Stage.