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Shop Manager Jobs in Waterville, ME (NOW HIRING)

As a General Manager, it's up to you to create an everyday oasis for them to meet friends, and enjoy daily life in our shops. * It's about being our best! Your role as a General Manager is to ...

As a General Manager, it's up to you to create an everyday oasis for them to meet friends, and enjoy daily life in our shops. * It's about being our best! Your role as a General Manager is to ...

As a General Manager, it's up to you to create an everyday oasis for them to meet friends, and enjoy daily life in our shops. * It's about being our best! Your role as a General Manager is to ...

As a General Manager, it's up to you to create an everyday oasis for them to meet friends, and enjoy daily life in our shops. * It's about being our best! Your role as a General Manager is to ...

As a General Manager, it's up to you to create an everyday oasis for them to meet friends, and enjoy daily life in our shops. * It's about being our best! Your role as a General Manager is to ...

As a General Manager, it's up to you to create an everyday oasis for them to meet friends, and enjoy daily life in our shops. * It's about being our best! Your role as a General Manager is to ...

As a General Manager, it's up to you to create an everyday oasis for them to meet friends, and enjoy daily life in our shops. It's about being our best! Your role as a General Manager is to ...

Manager

Clinton, ME · On-site

$38K - $75K/yr

The Restaurant Manager will always maintain a customer service focus, passion for results, and a ... Must submit to a background check In 1950, Bill Rosenberg opened the first Dunkin' shop in Quincy ...

Manager

Canton, ME · On-site

$38K - $75K/yr

The Restaurant Manager will always maintain a customer service focus, passion for results, and a ... opened the first Dunkin' shop in Quincy, Massachusetts. Dunkin' licensed the first of many ...

Manager

Farmington, ME · On-site

$50K - $75K/yr

The Restaurant Manager will always maintain a customer service focus, passion for results, and a ... Must submit to a background check In 1950, Bill Rosenberg opened the first Dunkin' shop in Quincy ...

Manager

Canton, ME · On-site

$38K - $75K/yr

The Restaurant Manager will always maintain a customer service focus, passion for results, and a ... Must submit to a background check In 1950, Bill Rosenberg opened the first Dunkin' shop in Quincy ...

The Store Manager provides daily leadership to all positions within the store to include General ... shop operations and guest services. * Provide direction and oversight to other technicians and ...

The Store Manager provides daily leadership to all positions within the store to include General ... shop operations and guest services. * Provide direction and oversight to other technicians and ...

Assistant Manager

Livermore Falls, ME · On-site

$32K - $50K/yr

The Assistant Manager will be responsible for directing the overall operation of the restaurant ... Must submit to a background check In 1950, Bill Rosenberg opened the first Dunkin' shop in Quincy ...

Assistant Manager

Canton, ME · On-site

$32K - $50K/yr

The Assistant Manager will be responsible for directing the overall operation of the restaurant ... Must submit to a background check In 1950, Bill Rosenberg opened the first Dunkin' shop in Quincy ...

Showing results 21-40

Shop Manager information

See Waterville, ME salary details

$31.4K

$65.1K

$98.3K

How much do shop manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for shop manager in Waterville, ME is $65,149.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,900.00 and $79,800.00 per year, depending on experience, location, and employer.

What does a shop manager do?

Shop managers oversee the daily operations of a store and make sure sales associates provide excellent customer service while meeting sales goals. As a shop manager, your job duties include controlling inventory, creating sales plans, and hiring and training staff, including sales associates, cashiers, and stockroom staff. You ensure all assignments and transactions within the store run smoothly, and also handle financial tasks, such as accounting, cash flow management, and making bank deposits.

What does a shop manager do?

A Shop Manager oversees the daily operations of a retail store or shop. Their responsibilities typically include managing staff, maintaining inventory, ensuring excellent customer service, handling financial transactions, and implementing sales strategies. They are also in charge of meeting sales targets, organizing displays, and ensuring the store complies with health and safety regulations. Effective Shop Managers are skilled at problem-solving, leadership, and communication. They play a crucial role in ensuring the smooth running and profitability of the shop.

What are the key skills and qualifications needed to thrive as a shop manager, and why are they important?

To thrive as a Shop Manager, you need strong leadership, retail operations knowledge, and experience in inventory management, often supported by a relevant diploma or degree. Familiarity with point-of-sale (POS) systems, inventory tracking software, and basic accounting tools is typically required. Exceptional communication, problem-solving, and customer service skills help you motivate staff and ensure positive customer experiences. These competencies are vital for maximizing sales, maintaining efficient operations, and fostering a productive team environment.

What are some common challenges a shop manager faces, and how can they effectively address them?

Shop Managers often encounter challenges such as balancing staff schedules, maintaining inventory accuracy, and ensuring consistent customer service. Effective communication and proactive planning are key to addressing these issues. Regular training and team meetings help create a positive work environment, while utilizing inventory management systems can reduce stock discrepancies. Building strong relationships with staff and customers is also essential for smooth daily operations.

What is the difference between Shop Manager vs Retail Supervisor?

AspectShop ManagerRetail Supervisor
ResponsibilitiesOversees daily shop operations, manages staff, handles inventory, and ensures customer satisfaction.Supervises sales staff, assists with customer service, and supports store operations.
Required CredentialsOften requires experience in retail management, sometimes certifications in retail or business management.Typically requires experience in retail, with some roles preferring supervisory or team lead experience.
Work EnvironmentPrimarily in a retail store or shop setting, managing daily activities.In-store environment, focusing on team supervision and customer interactions.

The main difference is that a Shop Manager has broader responsibilities, including overall shop operations and staff management, while a Retail Supervisor focuses more on supervising sales staff and supporting store functions. Both roles require retail experience, but the Shop Manager often holds more comprehensive managerial duties.

How much does a shop manager get?

A shop manager's salary varies depending on location, industry, and experience, but the average annual pay in the United States ranges from $40,000 to $70,000. Experienced managers with strong leadership skills and relevant certifications can earn higher salaries, especially in larger or specialized retail environments.

What job categories do people searching Shop Manager jobs in Waterville, ME look for?

The top searched job categories for Shop Manager jobs in Waterville, ME are:

What cities near Waterville, ME are hiring for Shop Manager jobs?

Cities near Waterville, ME with the most Shop Manager job openings:

Infographic showing various Shop Manager job openings in Waterville, ME as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 78% Physical, 2% Hybrid, and 20% Remote job distribution, with an average salary of $65,149 per year, or $31.3 per hour.

General Manager

Baskin Robbins

Wilton, ME • On-site

Full-time

Medical, Dental, Life, PTO

Re-posted 12 days ago


Baskin-Robbins rating

5.1

Company rating: 5.1 out of 10

Based on 144 frontline employees who took The Breakroom Quiz

33rd of 47 rated dessert shops


Job description

When you join our Dunkin' Donuts, as a General Manager, you join our culture where Customers Are Really Everything (C.A.R.E. level of service model). As a General Manager, you will be a part of something special where you will have the opportunity to connect with our amazing customers, impact our growing business, and most importantly serve your local community.

Come make a difference with Dunkin' Donuts as a General Manager today! This is a great opportunity to hone and develop your management skills in preparation for advancement with Dunkin' Donuts.

About the position:

  • You make it happen! It's simple...our customers love our coffee and we love our customers. As a General Manager, it's up to you to create an everyday oasis for them to meet friends, and enjoy daily life in our shops.
  • It's about being our best! Your role as a General Manager is to continually invest in and develop your Team to help them execute flawless service and create memorable experiences.
  • We keep it real! Our customer service is authentic, fun and fast!

Benefits:

  • Growth Opportunity
  • Competitive Weekly Pay
  • 2 Weeks Paid Time Off
  • Employee Meals
  • Monthly Bonus - Earn up to 10% of Monthly Salary
  • Medical and Dental Insurance with Company Contribution
  • Colonial Accident, Short Term Disability & Life Insurance Available
  • Cell Phone Reimbursement

You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license.

Employment Type: FULL_TIME

What Baskin-Robbins employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Baskin-Robbins logo

About Baskin-Robbins

Sourced by ZipRecruiter

Back in 1945, Burt Baskin and Irv Robbins had a pretty great idea. See, they were big ice cream people. So while every other ice cream shop stuck with vanilla, chocolate, and strawberry, they decided to go big. Like, “let’s offer 31 flavors instead” big. Because ice cream should be an every day treat. And the people? Yeah, they loved that. It's safe to say Burt and Irv’s passion made an impact. Fast forward about 75 years, and we’re over 1400 flavors strong. Which is… kinda crazy when you think about it. But the best part is, we’ve got flavors for everyone, for every day, and for every occasion. So, whether your kid’s team finally won a game, you found your left shoe, or you just got out of bed this morning, there's always a yay-worthy scoop ready for you. And we think that's pretty cool. Maybe you learned a new dance trend, finally made your bed, or found the perfect blue sweater. We think every win is worth celebrating. That’s why we do what we do. But, we don’t just stop at ice cream. Sometimes you need a little something extra. Like a Cappuccino Blast® pick-me-up after lunch, a handcrafted sundae in the afternoon, or even a just-because ice cream cake on those days when an ordinary cake just won’t do. No matter what you’re celebrating, we’re here to help you seize the yay.

Industry

Retail and restaurants

Company size

501 - 1,000 Employees

Headquarters location

Canton, MA, US

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