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Shop Manager Jobs in High Point, NC (NOW HIRING)

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Shop Manager information

See High Point, NC salary details

$28.1K

$58.2K

$87.9K

How much do shop manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for shop manager in High Point, NC is $58,233.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,600.00 and $71,400.00 per year, depending on experience, location, and employer.

What does a shop manager do?

Shop managers oversee the daily operations of a store and make sure sales associates provide excellent customer service while meeting sales goals. As a shop manager, your job duties include controlling inventory, creating sales plans, and hiring and training staff, including sales associates, cashiers, and stockroom staff. You ensure all assignments and transactions within the store run smoothly, and also handle financial tasks, such as accounting, cash flow management, and making bank deposits.

What does a shop manager do?

A Shop Manager oversees the daily operations of a retail store or shop. Their responsibilities typically include managing staff, maintaining inventory, ensuring excellent customer service, handling financial transactions, and implementing sales strategies. They are also in charge of meeting sales targets, organizing displays, and ensuring the store complies with health and safety regulations. Effective Shop Managers are skilled at problem-solving, leadership, and communication. They play a crucial role in ensuring the smooth running and profitability of the shop.

What are the key skills and qualifications needed to thrive as a shop manager, and why are they important?

To thrive as a Shop Manager, you need strong leadership, retail operations knowledge, and experience in inventory management, often supported by a relevant diploma or degree. Familiarity with point-of-sale (POS) systems, inventory tracking software, and basic accounting tools is typically required. Exceptional communication, problem-solving, and customer service skills help you motivate staff and ensure positive customer experiences. These competencies are vital for maximizing sales, maintaining efficient operations, and fostering a productive team environment.

What are some common challenges a shop manager faces, and how can they effectively address them?

Shop Managers often encounter challenges such as balancing staff schedules, maintaining inventory accuracy, and ensuring consistent customer service. Effective communication and proactive planning are key to addressing these issues. Regular training and team meetings help create a positive work environment, while utilizing inventory management systems can reduce stock discrepancies. Building strong relationships with staff and customers is also essential for smooth daily operations.

What is the difference between Shop Manager vs Retail Supervisor?

AspectShop ManagerRetail Supervisor
ResponsibilitiesOversees daily shop operations, manages staff, handles inventory, and ensures customer satisfaction.Supervises sales staff, assists with customer service, and supports store operations.
Required CredentialsOften requires experience in retail management, sometimes certifications in retail or business management.Typically requires experience in retail, with some roles preferring supervisory or team lead experience.
Work EnvironmentPrimarily in a retail store or shop setting, managing daily activities.In-store environment, focusing on team supervision and customer interactions.

The main difference is that a Shop Manager has broader responsibilities, including overall shop operations and staff management, while a Retail Supervisor focuses more on supervising sales staff and supporting store functions. Both roles require retail experience, but the Shop Manager often holds more comprehensive managerial duties.

How much does a shop manager get?

A shop manager's salary varies depending on location, industry, and experience, but the average annual pay in the United States ranges from $40,000 to $70,000. Experienced managers with strong leadership skills and relevant certifications can earn higher salaries, especially in larger or specialized retail environments.
More about Shop Manager jobs

What are the most commonly searched types of Shop jobs in High Point, NC?

The most popular types of Shop jobs in High Point, NC are:

What are popular job titles related to Shop Manager jobs in High Point, NC?

For Shop Manager jobs in High Point, NC, the most frequently searched job titles are:

What job categories do people searching Shop Manager jobs in High Point, NC look for?

The top searched job categories for Shop Manager jobs in High Point, NC are:

What cities near High Point, NC are hiring for Shop Manager jobs?

Cities near High Point, NC with the most Shop Manager job openings:

Shop Manager jobs near you
Infographic showing various Shop Manager job openings in High Point, NC as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $58,233 per year, or $28 per hour.

SB Shop Manager

Strickland Brothers 10 Minute Oil Change

High Point, NC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Strickland Brothers 10 Minute Oil Change rating

4.8

Company rating: 4.8 out of 10

Based on 51 frontline employees who took The Breakroom Quiz

348th of 371 rated vehicle maintenance

Job description

Accelerate Your Career with Us!

At Strickland Brothers, our Shop Managers operate as the leaders of the service center. In this role, you will oversee day-to-day shop operations, develop and coach your team, and drive performance across key business metrics including oil change count, sales, labor efficiency, and customer satisfaction.

Shop Managers are responsible for creating a positive, high-performing work environment while ensuring every service is delivered according to the Strickland Brothers Way. This role combines team leadership, operational execution, and business management to deliver fast, friendly, and reliable service to our customers.

At Strickland Brothers, our Shop Managers are working leaders who actively support service operations alongside their team when needed, including assisting in roles such as greeter, hood technician, or pit technician.

This position is paid weekly on an hourly basis, with schedules typically based on a 50-hour workweek. The pay range shown represents estimated gross earning potential when annualized and includes projected monthly bonus opportunities based on shop performance. High-performing Shop Managers have opportunities to grow into Certified Training Manager and Area Manager roles.

Key Responsibilities

Team Leadership & Development

  • Lead, coach, and develop a high-performing service center team.
  • Recruit, interview, hire, and train team members.
  • Provide ongoing coaching and feedback to support employee development.
  • Foster a positive team environment aligned with the Strickland Brothers Way.

Customer Experience

  • Deliver an exceptional customer experience and maintain strong customer satisfaction ratings.
  • Address customer concerns and resolve issues quickly and professionally.
  • Monitor customer feedback and coach the team to continuously improve service quality.

Shop Operations

  • Oversee daily shop operations including opening and closing procedures.
  • Manage workflow by assigning technician roles and maintaining efficient service flow.
  • Ensure the shop remains clean, safe, and organized at all times.


Business Performance

  • Drive shop performance by monitoring key metrics such as service volume, sales, labor efficiency, and customer satisfaction.
  • Create weekly schedules and manage labor to support operational needs.
  • Partner with the Area Manager to review performance and set shop goals.

Financial & Administrative Responsibilities

  • Maintain accurate inventory levels and complete inventory counts.
  • Manage cash handling procedures including daily deposits.
  • Ensure compliance with company policies, safety standards, and operational procedures.


Requirements:

  • Must be at least 18 years of age.
  • Valid driver’s license required.
  • Successful completion of a background check.
  • Reliable transportation is required.
  • Willingness to work a schedule that typically averages approximately 50 hours per week.
  • Basic computer skills or the ability to quickly learn company systems.

 

Work Environment & Physical Requirements

  • Ability to stand, stoop, bend, squat, and reach for extended periods of time.
  • Ability to lift and carry up to 50 lbs.
  • Ability to work in an automotive service environment.
  • Comfortable working in non-climate-controlled environments.
  • Ability and willingness to work during all season and weather conditions.
  • Ability to work in confined spaces when necessary.

 

Benefits:

We invest in our team members by offering competitive pay, strong benefits, and opportunities for career growth.

  • Free employer-paid preventive care medical plan for full time employees
  • Dental, vision, short term and long-term disability
  • Company-paid life insurance
  • Monthly bonus program
  • 401(k) retirement savings plan
  • Paid time off compliant with all state requirements
  • Generous employee discounts
  • Paid training
  • Advancement opportunities

What Strickland Brothers 10 Minute Oil Change employees say

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