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Shop Assistant Jobs in Springfield, MA (NOW HIRING)

Dunkin'

Assistant Manager

Palmer, MA · On-site

$16.50 - $20/hr

The Assistant Manager will be responsible for directing the overall operation of the restaurant ... Must submit to a background check In 1950, Bill Rosenberg opened the first Dunkin' shop in Quincy ...

Dunkin'

Assistant Manager

Ware, MA · On-site

$16.50 - $20/hr

The Assistant Manager will be responsible for directing the overall operation of the restaurant ... Must submit to a background check In 1950, Bill Rosenberg opened the first Dunkin' shop in Quincy ...

Dunkin'

Assistant Manager

West Warren, MA · On-site

$16.50 - $20/hr

The Assistant Manager will be responsible for directing the overall operation of the restaurant ... Must submit to a background check In 1950, Bill Rosenberg opened the first Dunkin' shop in Quincy ...

Dunkin'

Assistant Manager

Ashford, CT · On-site

The Assistant Manager will be responsible for directing the overall operation of the restaurant ... Must submit to a background check In 1950, Bill Rosenberg opened the first Dunkin' shop in Quincy ...

Dunkin'

Assistant Manager

Manchester, CT · On-site

$17 - $17.50/hr

The Assistant Manager will be responsible for directing the overall operation of the restaurant ... Must submit to a background check In 1950, Bill Rosenberg opened the first Dunkin' shop in Quincy ...

Dunkin'

Assistant Manager

Manchester, CT · On-site

The Assistant Manager will be responsible for directing the overall operation of the restaurant ... Must submit to a background check In 1950, Bill Rosenberg opened the first Dunkin' shop in Quincy ...

Dunkin'

Assistant Manager

Granby, MA · On-site

$16.50 - $20/hr

The Assistant Manager will be responsible for directing the overall operation of the restaurant ... Must submit to a background check In 1950, Bill Rosenberg opened the first Dunkin' shop in Quincy ...

Dunkin'

Assistant Manager

Palmer, MA · On-site

$16.50 - $20/hr

The Assistant Manager will be responsible for directing the overall operation of the restaurant ... Must submit to a background check In 1950, Bill Rosenberg opened the first Dunkin' shop in Quincy ...

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All JobsShop JobsShop Assistant JobsShop Assistant Jobs in Springfield, MA

Shop Assistant information

See Springfield, MA salary details

$8

$16

$23

How much do shop assistant jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for shop assistant in Springfield, MA is $16.65, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $18.22 per hour, depending on experience, location, and employer.

What does a shop assistant do?

A Shop Assistant is responsible for helping customers in retail stores by answering questions, providing product information, and assisting with purchases. They also restock shelves, maintain the cleanliness of the store, and handle transactions at the cash register. Shop Assistants play a key role in ensuring a positive shopping experience for customers and supporting the day-to-day operations of the store.

What are the key skills and qualifications needed to thrive as a shop assistant, and why are they important?

To thrive as a Shop Assistant, you need strong customer service skills, basic numeracy, and a good understanding of retail operations, typically supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and barcode scanners is often required. Excellent communication, teamwork, and problem-solving abilities help you engage customers and support colleagues effectively. These skills and qualities ensure efficient store operations and a positive shopping experience, which are crucial for customer satisfaction and business success.

What are some common challenges faced by shop assistants, and how can they be managed effectively?

Shop assistants often encounter challenges such as managing high customer volumes during peak hours, handling difficult or dissatisfied customers, and maintaining accurate stock levels. To manage these effectively, strong communication and problem-solving skills are essential, along with the ability to stay organized and calm under pressure. Many employers provide training in customer service techniques and inventory management, and teamwork is encouraged to share responsibilities and support one another during busy periods.

What is the difference between Shop Assistant vs Cashier?

AspectShop AssistantCashier
Primary RoleAssists customers, stocks shelves, provides product informationProcesses transactions, handles payments, issues receipts
Work EnvironmentRetail stores, supermarkets, boutiquesRetail outlets, supermarkets, convenience stores
Required SkillsCustomer service, product knowledge, communicationMath skills, attention to detail, basic computer skills
Common CertificationsNone typically required, on-the-job trainingNone typically required, on-the-job training

While both roles are essential in retail, a Shop Assistant provides broader customer support and product assistance, whereas a Cashier focuses primarily on transaction processing. Many retail positions combine these duties, but understanding the distinction helps in job searches and career planning.

What is a shop assistant job?

A shop assistant is responsible for helping customers, operating cash registers, restocking shelves, and maintaining the store's appearance. The role often requires good communication skills, basic math, and the ability to work flexible hours in a retail environment.
More about Shop Assistant jobs

What are the most commonly searched types of Shop jobs in Springfield, MA?

The most popular types of Shop jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Shop Assistant jobs?

Cities near Springfield, MA with the most Shop Assistant job openings:

Shop Assistant jobs near you
Infographic showing various Shop Assistant job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $34,624 per year, or $16.6 per hour.

Assistant Fleet Mechanic

NETC Fleet Services

Chicopee, MA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

ASSISTANT FLEET MECHANICStart With the Fundamentals. Build a Diesel Career.

Chicopee, Massachusetts
$18–$22/hour, based on experience
Full-Time | Growth Role
Hands-On Training + Advancement

YOU BRING THE MECHANICAL DRIVE. WE’LL HELP BUILD THE TECH.

Want to turn your mechanical ability into a real career in diesel and fleet repair?

NETC Fleet Services is growing our Chicopee team, and we’re looking for an Assistant Fleet Mechanic who’s mechanically sharp, dependable, and ready to learn.

You’ll start by mastering the fundamentals — preventive maintenance, brake work, inspections, and core repairs — while working directly alongside experienced technicians.

As your skills grow, so will the work you’re trusted to handle.

We’ll invest real training time into helping you develop the diagnostic skills, repair knowledge, and hands-on judgment needed to become a skilled diesel technician.

This isn’t just another shop job.It’s a place to build your career.
WHAT YOU’LL DO FROM DAY ONE

Get your hands dirty. Learn the fleet. Build your skills.
Perform preventive maintenance (PMs) across our light-, medium-, and heavy-duty fleet

Diagnose and replace brake components from start to finish

Handle core repairs and maintenance, including fluids, filters, belts, hoses, tires, and general upkeep

Work side-by-side with senior technicians on more advanced repairs

Maintain accurate service and inspection records

Follow DOT compliance requirements and shop safety procedures

Keep your tools and workspace clean, organized, and ready to work

WHAT WE’LL TEACH YOU

You’re not expected to walk in knowing everything.

That’s the point of this role.

As you develop, we’ll help train you in:

⚙️ Diesel engine diagnostics

Complex fleet-system troubleshooting

Heavy maintenance and major repairs

Real-world diagnostic judgment and problem-solving

The hands-on skills that separate a good technician from a great one

You’ll work directly with experienced technicians who know this fleet inside and out — and who are invested in helping you get better.

WHAT YOU BRING

We can teach advanced skills. We’re looking for someone who brings the right foundation and attitude.

✓ Basic mechanical experience — diesel, automotive, or a related trade

✓ A genuine willingness to learn, listen, and take direction

✓ Valid driver’s license — CDL is a plus, but not required

✓ Physical readiness for hands-on shop work, including lifting and extended periods of standing

✓ Strong attention to safety and doing the job correctly

✓ Reliability, punctuality, and a strong work ethic

MOST IMPORTANTLY:

Show up. Work hard. Ask questions. Keep getting better.

We can teach skills.

We can’t teach showing up.

WHY NETC FLEET SERVICES?

We’re growing — and we need technicians who can grow with us.

NETC Fleet Services is expanding across multiple locations, creating opportunities for people who want to develop their skills and take on more responsibility.

This role has a clear path forward:

LEARN MORE → DO MORE → EARN MORE → MOVE UP

The stronger your skills become, the more advanced work and responsibility you can take on.

If you’re looking for a shop where your development can actually lead somewhere, this is it.

THE FULL PACKAGE

Medical, Dental & Vision Insurance

401(k) with Company Match

Life & Disability Coverage

Paid Time Off & Paid Holidays

➕ AFLAC Supplemental Plans

Hands-On Training With Experienced Techs

Real Opportunity for Career Growth

A Team That Respects Hard Work and Skill

READY TO BUILD SOMETHING REAL?

You don’t need to be a master diesel technician today.

You need the mechanical foundation, work ethic, and drive to become one.

If you’re ready to learn the trade, sharpen your skills, and build a career with a growing fleet operation, we want to meet you.

APPLY TODAYLet’s get you under the hood.

Position: Assistant Fleet Mechanic / Diesel Technician — Growth Role
Location: Chicopee, MA
Job Type: Full-Time
Pay: $18–$22/hour, based on experience

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