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Shop Assistant Jobs in Springfield, MA (NOW HIRING)

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Assistant Shop Technician

West Springfield, MA

$36K - $37K/yr

The Assistant Shop Technician is responsible for many day-to-day responsibilities to keep the shop running safely and smoothly, as well as assisting with repairs and maintenance of rotating equipment ...

flowcontrol

Assistant Shop Technician

West Springfield, MA · On-site

$36K - $37K/yr

The Assistant Shop Technician is responsible for many day-to-day responsibilities to keep the shop running safely and smoothly, as well as assisting with repairs and maintenance of rotating equipment ...

flowcontrol

Assistant Shop Technician

West Springfield, MA

$36K - $37K/yr

The Assistant Shop Technician is responsible for many day-to-day responsibilities to keep the shop running safely and smoothly, as well as assisting with repairs and maintenance of rotating equipment ...

Troon

Golf Shop Clerk

Bloomfield, CT

$22/hr

... shop or store. • Assist with creating appealing displays. • Assists with periodic physical inventories. • Incorporates safe work practices in job performance. • Regular and reliable ...

Troon Golf

Golf Shop Clerk

Bloomfield, CT · On-site

$15 - $17.75/hr

... shop or store. • Assist with creating appealing displays. • Assists with periodic physical inventories. • Incorporates safe work practices in job performance. • Regular and reliable ...

Jbhunt

Shop Foreman

Westfield, MA · On-site

$79K - $118K/yr

Shop Foreman Department: Production & Skilled Trades Country: United States of America State ... will assist and support the day-to-day planning and organizing of a team at a facility. The ...

Troon

Tennis Shop Attendant

Bloomfield, CT · On-site

$12.50 - $16/hr

Welcome and assist members and guests at the tennis courts with a warm, professional demeanor ... Maintain a clean and organized tennis shop environment. * Promote a culture of safety and service ...

Troon Golf

Tennis Shop Attendant

Bloomfield, CT · On-site

$12.50 - $16/hr

Welcome and assist members and guests at the tennis courts with a warm, professional demeanor ... Maintain a clean and organized tennis shop environment. * Promote a culture of safety and service ...

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Shop Assistant information

See Springfield, MA salary details

$8

$16

$23

How much do shop assistant jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for shop assistant in Springfield, MA is $16.65, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $18.22 per hour, depending on experience, location, and employer.

What does a shop assistant do?

A Shop Assistant is responsible for helping customers in retail stores by answering questions, providing product information, and assisting with purchases. They also restock shelves, maintain the cleanliness of the store, and handle transactions at the cash register. Shop Assistants play a key role in ensuring a positive shopping experience for customers and supporting the day-to-day operations of the store.

What are the key skills and qualifications needed to thrive as a shop assistant, and why are they important?

To thrive as a Shop Assistant, you need strong customer service skills, basic numeracy, and a good understanding of retail operations, typically supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and barcode scanners is often required. Excellent communication, teamwork, and problem-solving abilities help you engage customers and support colleagues effectively. These skills and qualities ensure efficient store operations and a positive shopping experience, which are crucial for customer satisfaction and business success.

What are some common challenges faced by shop assistants, and how can they be managed effectively?

Shop assistants often encounter challenges such as managing high customer volumes during peak hours, handling difficult or dissatisfied customers, and maintaining accurate stock levels. To manage these effectively, strong communication and problem-solving skills are essential, along with the ability to stay organized and calm under pressure. Many employers provide training in customer service techniques and inventory management, and teamwork is encouraged to share responsibilities and support one another during busy periods.

What is the difference between Shop Assistant vs Cashier?

AspectShop AssistantCashier
Primary RoleAssists customers, stocks shelves, provides product informationProcesses transactions, handles payments, issues receipts
Work EnvironmentRetail stores, supermarkets, boutiquesRetail outlets, supermarkets, convenience stores
Required SkillsCustomer service, product knowledge, communicationMath skills, attention to detail, basic computer skills
Common CertificationsNone typically required, on-the-job trainingNone typically required, on-the-job training

While both roles are essential in retail, a Shop Assistant provides broader customer support and product assistance, whereas a Cashier focuses primarily on transaction processing. Many retail positions combine these duties, but understanding the distinction helps in job searches and career planning.

What is a shop assistant job?

A shop assistant is responsible for helping customers, operating cash registers, restocking shelves, and maintaining the store's appearance. The role often requires good communication skills, basic math, and the ability to work flexible hours in a retail environment.
More about Shop Assistant jobs

What are the most commonly searched types of Shop jobs in Springfield, MA?

The most popular types of Shop jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Shop Assistant jobs?

Cities near Springfield, MA with the most Shop Assistant job openings:

Shop Assistant jobs near you
Infographic showing various Shop Assistant job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $34,624 per year, or $16.6 per hour.

Coffee Shop Assistant - 16hrs/Day Shift

Massgeneralbrigham

Northampton, MA • On-site

$18.10 - $25.16/hr

Part-time

Posted 15 days ago

Key responsibilities

  • Assist with food preparation, serving, and maintaining cleanliness in the coffee shop.

  • Oversee daily tasks of coffee shop volunteers and ensure compliance with health and safety standards.

  • Perform cleaning, sanitation, and equipment maintenance to ensure a high level of service and food safety.

Mass General Brigham rating

8.0

Company rating: 8.0 out of 10

Based on 348 frontline employees who took The Breakroom Quiz

90th of 898 rated healthcare providers

Job description

Site: Cooley Dickinson Hospital, Inc.


Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.


Job Summary

The Coffee Shop Assistant is responsible for assisting the Coffee Shop coordinator with tasks including preparation of food, serving, overseeing daily tasks of coffee shop volunteers, and meeting the Board of Health requirements. The Coffee Shop Assistant performs a variety of food preparation and cleaning functions in the coffee shop, maintains the facility at an optimal level of service and orderliness, and maintains a high level of
cleanliness in order to avoid the risk of food borne illness and cross contamination of food.
This position is part of the 1199SEIU Bargaining Unit at Cooley Dickinson Hospital.
This position reports to the Executive Chef and operates within established organizational and departmental policies and procedures.


Qualifications

Minimum Qualifications:

  • High School Diploma or Equivalent required

  • Six (6) to twelve (12) months food service experience preferred

  • ServSafe Food Handlers Certification preferred

  • Successful completion of Allergen Awareness training required within 90 days

Physical Requirements:

  • Standing Frequently (34-66%)

  • Walking Frequently (34-66%)

  • Sitting Occasionally (3-33%)

  • Lifting Occasionally (3-33%) 35lbs+ (w/assisted device)

  • Carrying Occasionally (3-33%) 35lbs+ (w/assisted device)

  • Pushing Occasionally (3-33%)

  • Pulling Occasionally (3-33%)

  • Climbing Occasionally (3-33%)

  • Balancing Frequently (34-66%)

  • Stooping Occasionally (3-33%)

  • Kneeling Occasionally (3-33%)

  • Crouching Occasionally (3-33%)

  • Crawling Occasionally (3-33%)

  • Reaching Occasionally (3-33%)

  • Gross Manipulation (Handling) Frequently (34-66%)

  • Fine Manipulation (Fingering) Frequently (34-66%)

  • Feeling Constantly (67-100%)

  • Foot Use Rarely (Less than 2%)

  • Vision - Far Constantly (67-100%)

  • Vision - Near Constantly (67-100%)

  • Talking Constantly (67-100%)

  • Hearing Constantly (67-100%)


Additional Job Details (if applicable)

Hours: Every Saturday & Sunday from 6:30am - 3:00pm or 6:00am - 2:30pm

Key Roles & Responsibilities:

  • Prepare a variety of food fillings by following set menus, recipes, and accepted standards of quality and efficiency.

  • Collect and set up all supplies necessary for the daily operation of the shop.

  • Accurately record all temperatures of refrigerated equipment.

  • Clean and maintain upkeep of equipment and appliances.

  • Greet all customers promptly and courteously.

  • Receive payment for food and drinks from visitors and staff.

  • Wipe off counters, tables and chairs; arrange, rearrange, and replenish items as needed.

  • Perform duties assigned on cleaning schedules daily.

  • Use proper hand-washing techniques, duration, and frequency to maintain a high level of personal sanitation.

  • Utilize proper cleaning and sanitizing methods for all kitchen equipment according to sanitation schedule.

  • Follow all cleaning assignments according to instructions, policies and procedures set forth.

  • Maintain established organizational and departmental policies and procedures, objectives, confidentiality, quality improvement program, safety, compliance, and environmental standards.

  • Meet annual competency and retraining requirements.

  • Attend meetings as required.

  • Performs other functions/duties as requested.

  • Complies with all policies and standards.


Remote Type

Onsite


Work Location

30 Locust Street


Scheduled Weekly Hours

16


Employee Type

Regular


Work Shift

Day (United States of America)


Pay Range

$18.10 - $25.16/Hourly


Grade

SC2C23


At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.


EEO Statement:

1910 Cooley Dickinson Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.


Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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