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Shop Assistant Jobs in Boston, MA (NOW HIRING)

Finch Turf, Inc.

Shop Support

Avon, MA

$16 - $21/hr

Move equipment * Assist management and co-workers * Maintain a safe and clean work environment ... Ability to work in varying shop temperatures and shop noise. * Ability to stand and walk for long ...

Car Guys Inc.

Body Shop Technician

Somerville, MA · On-site

$20 - $35/hr

Anytime you are looking to find a new career...contact us, CarGuys Inc. to assist. We help dealers ... Established customer base with a shop packed with hours available * Paid Vacation and PTO time

allegiance

Body Shop Foreman

Walpole, MA · On-site

Test drive repaired vehicles * Assist technicians with troubleshooting, malfunctions on equipment ... Manage shop workflow * Review and adjust repair estimates * Assist with other projects as needed ...

Allegiance Trucks

Body Shop Foreman

Foxboro, MA · On-site

$30 - $40/hr

Test drive repaired vehicles * Assist technicians with troubleshooting, malfunctions on equipment ... Manage shop workflow * Review and adjust repair estimates * Assist with other projects as needed ...

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All JobsShop JobsShop Assistant JobsShop Assistant Jobs in Boston, MA

Shop Assistant information

See Boston, MA salary details

$9

$17

$24

How much do shop assistant jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for shop assistant in Boston, MA is $17.57, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a shop assistant, and why are they important?

To thrive as a Shop Assistant, you need strong customer service skills, basic numeracy, and a good understanding of retail operations, typically supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and barcode scanners is often required. Excellent communication, teamwork, and problem-solving abilities help you engage customers and support colleagues effectively. These skills and qualities ensure efficient store operations and a positive shopping experience, which are crucial for customer satisfaction and business success.

What is the difference between Shop Assistant vs Cashier?

AspectShop AssistantCashier
Primary RoleAssists customers, stocks shelves, provides product informationProcesses transactions, handles payments, issues receipts
Work EnvironmentRetail stores, supermarkets, boutiquesRetail outlets, supermarkets, convenience stores
Required SkillsCustomer service, product knowledge, communicationMath skills, attention to detail, basic computer skills
Common CertificationsNone typically required, on-the-job trainingNone typically required, on-the-job training

While both roles are essential in retail, a Shop Assistant provides broader customer support and product assistance, whereas a Cashier focuses primarily on transaction processing. Many retail positions combine these duties, but understanding the distinction helps in job searches and career planning.

What does a shop assistant do?

A Shop Assistant is responsible for helping customers in retail stores by answering questions, providing product information, and assisting with purchases. They also restock shelves, maintain the cleanliness of the store, and handle transactions at the cash register. Shop Assistants play a key role in ensuring a positive shopping experience for customers and supporting the day-to-day operations of the store.

What are some common challenges faced by shop assistants, and how can they be managed effectively?

Shop assistants often encounter challenges such as managing high customer volumes during peak hours, handling difficult or dissatisfied customers, and maintaining accurate stock levels. To manage these effectively, strong communication and problem-solving skills are essential, along with the ability to stay organized and calm under pressure. Many employers provide training in customer service techniques and inventory management, and teamwork is encouraged to share responsibilities and support one another during busy periods.

What is a shop assistant job?

A shop assistant is responsible for helping customers, managing sales transactions, restocking shelves, and maintaining the store's appearance. The role often requires good communication skills, basic math, and familiarity with point-of-sale systems. Work hours can vary, including evenings and weekends depending on the store's schedule.
More about Shop Assistant jobs
What are the most commonly searched types of Shop jobs in Boston, MA? The most popular types of Shop jobs in Boston, MA are:
What cities near Boston, MA are hiring for Shop Assistant jobs? Cities near Boston, MA with the most Shop Assistant job openings:
Shop Assistant jobs near you
Infographic showing various Shop Assistant job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $36,550 per year, or $17.6 per hour.

Parts Runner / Shop Assistant

Super Service Today

Danvers, MA • On-site

$18 - $25/hr

Full-time

Re-posted 18 days ago

Job description

Join the Super Service Today Team!

Super Service Today is looking for a dependable, organized, and motivated Parts Runner / Shop Assistant to help keep our HVAC, plumbing, and electrical operations running efficiently. If you enjoy staying active, working in a fast-paced environment and supporting a team behind the scenes, we'd love to hear from you.

Responsibilities:

  • Pick up and deliver parts, equipment, and materials to technicians in the field.
  • Receive, inspect, organize, and stock incoming inventory.
  • Maintain a clean, organized, and safe warehouse/shop environment.
  • Prepare materials and equipment for technicians' daily jobs.
  • Load and unload trucks with parts and equipment.
  • Assist with inventory counts and restocking supplies.
  • Coordinate with dispatch and warehouse staff to ensure technicians receive the correct parts on time.
  • Perform general shop maintenance and other warehouse duties as needed.

Qualifications:

  • Valid driver's license with a clean driving record.
  • Ability to lift and carry up to 50 lbs.
  • Strong organizational skills and attention to detail.
  • Dependable, punctual, and able to work independently.
  • Basic computer and smartphone skills.
  • Previous warehouse, delivery, parts runner, or shop experience is a plus.
  • HVAC, plumbing, electrical, or construction industry experience is preferred but not required.

What We Offer:

  • Competitive pay: $18-$25/hour based on experience.
  • Full-time, on-site position.
  • Opportunities for career growth and advancement.

Supportive team environment.
If you're dependable, hardworking, and enjoy staying busy, we'd love to have you join our growing team! Be part of a company where your work makes a difference and there are opportunities to grow.

Apply