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Shop Assistant Jobs in Boston, MA (NOW HIRING)

Body Shop Helper

Norwood, MA ยท On-site

$18/hr

Assist with materials inventory & ordering.Move and organize vehicles within the shop and lotMaintain a clean and safe work environmentHelp with parts handling, shop organization, and tool ...

Costume Production Technicians (CPT) at Boston Conservatory at Berklee (BCB) assist the full time ... Complete costume alterations and craft notes for BCB costume shop supported productions across ...

Test drive repaired vehicles * Assist technicians with troubleshooting, malfunctions on equipment ... Manage shop workflow * Review and adjust repair estimates * Assist with other projects as needed ...

Body Shop Foreman

Foxboro, MA ยท On-site

$30 - $40/hr

Test drive repaired vehicles * Assist technicians with troubleshooting, malfunctions on equipment ... Manage shop workflow * Review and adjust repair estimates * Assist with other projects as needed ...

Showing results 21-40

Shop Assistant information

See Boston, MA salary details

$9

$18

$25

How much do shop assistant jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for shop assistant in Boston, MA is $18.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $19.86 per hour, depending on experience, location, and employer.

What does a shop assistant do?

A Shop Assistant is responsible for helping customers in retail stores by answering questions, providing product information, and assisting with purchases. They also restock shelves, maintain the cleanliness of the store, and handle transactions at the cash register. Shop Assistants play a key role in ensuring a positive shopping experience for customers and supporting the day-to-day operations of the store.

What are the key skills and qualifications needed to thrive as a shop assistant, and why are they important?

To thrive as a Shop Assistant, you need strong customer service skills, basic numeracy, and a good understanding of retail operations, typically supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and barcode scanners is often required. Excellent communication, teamwork, and problem-solving abilities help you engage customers and support colleagues effectively. These skills and qualities ensure efficient store operations and a positive shopping experience, which are crucial for customer satisfaction and business success.

What are some common challenges faced by shop assistants, and how can they be managed effectively?

Shop assistants often encounter challenges such as managing high customer volumes during peak hours, handling difficult or dissatisfied customers, and maintaining accurate stock levels. To manage these effectively, strong communication and problem-solving skills are essential, along with the ability to stay organized and calm under pressure. Many employers provide training in customer service techniques and inventory management, and teamwork is encouraged to share responsibilities and support one another during busy periods.

What is the difference between Shop Assistant vs Cashier?

AspectShop AssistantCashier
Primary RoleAssists customers, stocks shelves, provides product informationProcesses transactions, handles payments, issues receipts
Work EnvironmentRetail stores, supermarkets, boutiquesRetail outlets, supermarkets, convenience stores
Required SkillsCustomer service, product knowledge, communicationMath skills, attention to detail, basic computer skills
Common CertificationsNone typically required, on-the-job trainingNone typically required, on-the-job training

While both roles are essential in retail, a Shop Assistant provides broader customer support and product assistance, whereas a Cashier focuses primarily on transaction processing. Many retail positions combine these duties, but understanding the distinction helps in job searches and career planning.

What is a shop assistant job?

A shop assistant is responsible for helping customers, operating cash registers, restocking shelves, and maintaining the store's appearance. The role often requires good communication skills, basic math, and the ability to work flexible hours in a retail environment.

What are the most commonly searched types of Shop jobs in Boston, MA?

The most popular types of Shop jobs in Boston, MA are:

What cities near Boston, MA are hiring for Shop Assistant jobs?

Cities near Boston, MA with the most Shop Assistant job openings:

Infographic showing various Shop Assistant job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $37,747 per year, or $18.1 per hour.

Body Shop Helper (Norwood)

Nucar Southern New England

Norwood, MA โ€ข On-site

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago


Job description

About Us: Nucar Collision Center of Norwood is a busy, reputable auto body repair shop committed to quality craftsmanship and excellent customer service. We're looking for a reliable and motivated Auto Body Shop Helper to support our team and keep our shop running smoothly. With many areas of opportunity available, we are looking for someone that can help us:
Responsibilities:
  • Wash cars & Help keep shop environment clean
  • Assist with transporting cars to & from our dealerships
  • Assist with dispatching parts & materials to technicians.
  • Assist with materials inventory & ordering.
  • Move and organize vehicles within the shop and lot
  • Maintain a clean and safe work environment
  • Help with parts handling, shop organization, and tool setup
  • Follow all safety procedures and shop guidelines

There is plenty of room to grow and opportunities in every department!
Qualifications:
  • Previous shop or mechanical experience is a plus but not required
  • Willingness to learn and take direction
  • Customer service skill a PLUS.
  • Strong work ethic and dependability
  • Ability to lift 50+ lbs and prolonged standing and walking
  • Basic knowledge of hand tools
  • Valid driver's license with a clean driving record

Education and/or Experience:
  • High school diploma/GED required
  • Excellent communication skills both written and verbal
  • Excellent customer service skills

We Offer:
  • Medical, Dental, Vision Coverage
  • Life Insurance
  • Fitness Discount
  • Short & Long Term Disability Insurance
  • Paid Vacations, Paid Holidays, 401(K) with company contribution

We are excited about meeting you!
DCD Automotive Holdings is an Equal Opportunity Employer, which operates in a safe, drug free facilities.