ZipRecruiter

Log In

1

Shop Manager Jobs in Boston, MA (NOW HIRING)

The Junction Cafe

Be Seen First

Coffee Shop Manager

Rockland, MA · On-site

$20 - $25/hr

The Coffee Shop Manager will oversee a small team of 3 to10 employees, ensuring smooth daily operations while maintaining high standards of customer service and product quality. This role requires ...

Amazon

Machine Shop Manager

North Reading, MA

We are seeking an experienced Machine Shop Manager to own and operate the rapid prototyping shop at our Boston Development Center. As the leader for precision fabrication and additive manufacturing ...

Amazon

Machine Shop Manager

North Reading, MA

We are seeking an experienced Machine Shop Manager to own and operate the rapid prototyping shop at our Boston Development Center. As the leader for precision fabrication and additive manufacturing ...

Amazon

Machine Shop Manager

Reading, MA · On-site

We are seeking an experienced Machine Shop Manager to own and operate the rapid prototyping shop at our Boston Development Center. As the leader for precision fabrication and additive manufacturing ...

Harvard University

Electronics Shop Manager

Cambridge, MA · On-site

$59/hr

The Electronics Shop Manager provides advanced technical expertise in support of the research and teaching mission of the SEAS/Physics Electronics Shop shared by the Harvard School of Engineering and ...

A-Z Auto Center

Automotive Shop Manager

Boston, MA · On-site

We are a family-owned and operated complete auto repair shop and we are looking for a Shop Manager to join our team! We take pride in our management teammates which are responsible for promoting our ...

MV Transportation

Shop Foreman

Foxboro, MA · On-site

MV Transportation is seeking a Shop Foreman to manage all maintenance aspects of the maintenance operation during shift to include preventative maintenance and repair of vehicles. The Shop Foreman ...

MV Transportation

Shop Foreman

Foxboro, MA · On-site

Responsibilities MV Transportation is seeking a Shop Foreman to manage all maintenance aspects of the maintenance operation during shift to include preventative maintenance and repair of vehicles.

MV Transportation

Shop Foreman

Foxboro, MA · On-site

Responsibilities MV Transportation is seeking a Shop Foreman to manage all maintenance aspects of the maintenance operation during shift to include preventative maintenance and repair of vehicles.

MV Transportation

Shop Foreman

Foxboro, MA · On-site

MV Transportation is seeking a Shop Foreman to manage all maintenance aspects of the maintenance operation during shift to include preventative maintenance and repair of vehicles. The Shop Foreman ...

Boston Conservatory

Costume Shop Overhire

Boston, MA

$22/hr

As part of the Performance Services department, Costume Production Technicians report to the Costume Shop Manager (CSM); works closely with the Assistant Costume Shop Manager (ACSM), Wardrobe Manager ...

QUIRK AUTOMOTIVE GROUP

Shop Foreman

Marshfield, MA · On-site

$60K - $100K/yr

Manage and maintain work environment safety, perform inspections, and ensure adherence to ... repair shop. * Continued pursuit of further certifications and training is a condition of ...

U-Haul

Lead Person Shop

Brockton, MA · On-site

$22 - $24/hr

Manage coordination and supervision of various U-Haul Repair Shop Teams, i.e., preventive maintenance, trailer, detail, van body, etc. * Read and interpret Electronic Pre-Inspection information.

QUIRK AUTOMOTIVE GROUP

Shop Foreman

Marshfield, MA

$60K - $100K/yr

Manage and maintain work environment safety, perform inspections, and ensure adherence to ... repair shop. * Continued pursuit of further certifications and training is a condition of ...

U-Haul

Lead Person Shop

Brockton, MA · On-site

$22 - $24/hr

Manage coordination and supervision of various U-Haul Repair Shop Teams, i.e., preventive maintenance, trailer, detail, van body, etc. * Read and interpret Electronic Pre-Inspection information.

next page

Showing results 1-20

All JobsShop JobsShop Manager JobsShop Manager Jobs in Boston, MA

Shop Manager information

See Boston, MA salary details

$34.2K

$70.9K

$107K

How much do shop manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for shop manager in Boston, MA is $70,906.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,300.00 and $86,900.00 per year, depending on experience, location, and employer.

What does a shop manager do?

Shop managers oversee the daily operations of a store and make sure sales associates provide excellent customer service while meeting sales goals. As a shop manager, your job duties include controlling inventory, creating sales plans, and hiring and training staff, including sales associates, cashiers, and stockroom staff. You ensure all assignments and transactions within the store run smoothly, and also handle financial tasks, such as accounting, cash flow management, and making bank deposits.

What does a shop manager do?

A Shop Manager oversees the daily operations of a retail store or shop. Their responsibilities typically include managing staff, maintaining inventory, ensuring excellent customer service, handling financial transactions, and implementing sales strategies. They are also in charge of meeting sales targets, organizing displays, and ensuring the store complies with health and safety regulations. Effective Shop Managers are skilled at problem-solving, leadership, and communication. They play a crucial role in ensuring the smooth running and profitability of the shop.

What are the key skills and qualifications needed to thrive as a shop manager, and why are they important?

To thrive as a Shop Manager, you need strong leadership, retail operations knowledge, and experience in inventory management, often supported by a relevant diploma or degree. Familiarity with point-of-sale (POS) systems, inventory tracking software, and basic accounting tools is typically required. Exceptional communication, problem-solving, and customer service skills help you motivate staff and ensure positive customer experiences. These competencies are vital for maximizing sales, maintaining efficient operations, and fostering a productive team environment.

What are some common challenges a shop manager faces, and how can they effectively address them?

Shop Managers often encounter challenges such as balancing staff schedules, maintaining inventory accuracy, and ensuring consistent customer service. Effective communication and proactive planning are key to addressing these issues. Regular training and team meetings help create a positive work environment, while utilizing inventory management systems can reduce stock discrepancies. Building strong relationships with staff and customers is also essential for smooth daily operations.

What is the difference between Shop Manager vs Retail Supervisor?

AspectShop ManagerRetail Supervisor
ResponsibilitiesOversees daily shop operations, manages staff, handles inventory, and ensures customer satisfaction.Supervises sales staff, assists with customer service, and supports store operations.
Required CredentialsOften requires experience in retail management, sometimes certifications in retail or business management.Typically requires experience in retail, with some roles preferring supervisory or team lead experience.
Work EnvironmentPrimarily in a retail store or shop setting, managing daily activities.In-store environment, focusing on team supervision and customer interactions.

The main difference is that a Shop Manager has broader responsibilities, including overall shop operations and staff management, while a Retail Supervisor focuses more on supervising sales staff and supporting store functions. Both roles require retail experience, but the Shop Manager often holds more comprehensive managerial duties.

How much does a shop manager get?

A shop manager's salary varies depending on location, industry, and experience, but the average annual pay in the United States ranges from $40,000 to $70,000. Experienced managers with strong leadership skills and relevant certifications can earn higher salaries, especially in larger or specialized retail environments.
More about Shop Manager jobs

What are the most commonly searched types of Shop jobs in Boston, MA?

The most popular types of Shop jobs in Boston, MA are:

What job categories do people searching Shop Manager jobs in Boston, MA look for?

The top searched job categories for Shop Manager jobs in Boston, MA are:

What cities near Boston, MA are hiring for Shop Manager jobs?

Cities near Boston, MA with the most Shop Manager job openings:

Shop Manager jobs near you
Infographic showing various Shop Manager job openings in Boston, MA as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $70,906 per year, or $34.1 per hour.

Coffee Shop Manager

The Junction Cafe

Rockland, MA • On-site

$20 - $25/hr

Full-time

PTO

Re-posted 14 days ago

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

The Coffee Shop Manager will oversee a small team of 3 to10 employees, ensuring smooth daily operations while maintaining high standards of customer service and product quality. This role requires strong leadership to motivate staff and manage scheduling, as well as operational oversight to manage inventory and point-of-sale systems effectively.

Responsibilities

  • Manage daily coffee shop operations to ensure efficiency and quality
  • Oversee and coordinate scheduling for a small team of employees
  • Deliver excellent customer service and resolve issues promptly
  • Train and mentor staff to promote teamwork and high performance
  • Handle inventory management and ordering supplies as needed
  • Operate and troubleshoot POS systems during transactions
  • Maintain cleanliness and organizational standards within the shop

Preferred Qualifications

  • Experience working in a coffee shop environment
  • Proficient in staff scheduling and team leadership
  • Strong customer service skills
  • Leadership and team building abilities
  • Familiarity with POS systems

Company Description

Job Title: Barista & Team Member
Position Type: Full-Time / Part-Time

Reports To: Manager / Owner

Job Overview
We are looking for a passionate, high-energy Barista & Team Member to join our tight-knit crew. As a small, independent coffee shop, our team members do a little bit of everything—from crafting exceptional espresso drinks to creating a welcoming environment for our regulars. If you love coffee, thrive in a bustling neighborhood environment, and take pride in exceptional hospitality, we want to meet you!

Key Responsibilities
Craft Quality Beverages: Prepare and serve a variety of hot and cold beverages, including espresso, pour-overs, teas, and seasonal specialties, adhering to our quality standards and recipes.

Deliver Great Hospitality: Welcome guests warmly, take accurate orders, answer questions about our menu (including pastry and food options), and ensure every customer leaves with a smile.
Maintain Shop Cleanliness: Keep the espresso bar, customer seating area, and restrooms clean, sanitized, and organized throughout the shift. Wash dishes and prep materials as needed.
Point of Sale (POS) & Cash Handling: Efficiently operate the register, process payments accurately, and handle cash drops according to shop policy.
Restock & Inventory: Keep a close eye on inventory, restocking milk, coffee beans, pastries, and paper goods. Note when supplies are running low.
Food Prep: Prepare and elegantly present light food items, pastries, or grab-and-go snacks following local health and safety guidelines.

Qualifications & Skills
Experience: Previous experience in specialty coffee or a fast-paced food service/retail environment is preferred, but a great attitude and willingness to learn are what matter most.
Communication: Strong interpersonal and communication skills. You should genuinely enjoy interacting with people.
Reliability: Punctual, dependable, and available to work flexible hours, including early mornings, weekends, and holidays.
Physical Stamina: Ability to stand for long periods, move quickly, and lift/carry up to 30 lbs (like milk crates or bags of coffee).
Detail-Oriented: Ability to multitask effectively while keeping drink quality and customer service standards high during peak morning rushes.

What We Offer
Competitive hourly wage.
Employee discounts.
A supportive, friendly, and collaborative team environment.
Opportunities for growth and input on seasonal menu creation.