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Shop Manager Jobs in Boston, MA (NOW HIRING)

Handles all customer complaints within 24 hours, informing other managers as appropriate. * Monitors technicians' daily productivity reports and timecard records. * Monitors shop condition, including ...

Body Shop Technician

Hingham, MA · On-site

$65K - $130K/yr

Communicate status of repairs clearly to body shop manager * Communicate with parts department to obtain necessary parts * Document all repairs performed * Document all materials used * Maintain work ...

Body Shop Technician

Hingham, MA · On-site

$65K - $130K/yr

Communicate status of repairs clearly to body shop manager * Communicate with parts department to obtain necessary parts * Document all repairs performed * Document all materials used * Maintain work ...

Body Shop Technician

Hingham, MA · On-site

$65K - $130K/yr

Communicate status of repairs clearly to body shop manager * Communicate with parts department to obtain necessary parts * Document all repairs performed * Document all materials used * Maintain work ...

TikTok Shop. Role Overview We are seeking an experienced TikTok Brand & Shop Manager to spearhead BOKA's presence, operations, and revenue growth on TikTok in the US market. In this role, you will be ...

Manage shop workflow * Review and adjust repair estimates * Assist with other projects as needed Required Skills for Body Shop Foreman: * State Appraisers License * 3+ years of experience in a ...

Showing results 21-40

Shop Manager information

See Boston, MA salary details

$34.2K

$70.9K

$107K

How much do shop manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for shop manager in Boston, MA is $70,906.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,300.00 and $86,900.00 per year, depending on experience, location, and employer.

What does a shop manager do?

Shop managers oversee the daily operations of a store and make sure sales associates provide excellent customer service while meeting sales goals. As a shop manager, your job duties include controlling inventory, creating sales plans, and hiring and training staff, including sales associates, cashiers, and stockroom staff. You ensure all assignments and transactions within the store run smoothly, and also handle financial tasks, such as accounting, cash flow management, and making bank deposits.

What does a shop manager do?

A Shop Manager oversees the daily operations of a retail store or shop. Their responsibilities typically include managing staff, maintaining inventory, ensuring excellent customer service, handling financial transactions, and implementing sales strategies. They are also in charge of meeting sales targets, organizing displays, and ensuring the store complies with health and safety regulations. Effective Shop Managers are skilled at problem-solving, leadership, and communication. They play a crucial role in ensuring the smooth running and profitability of the shop.

What are the key skills and qualifications needed to thrive as a shop manager, and why are they important?

To thrive as a Shop Manager, you need strong leadership, retail operations knowledge, and experience in inventory management, often supported by a relevant diploma or degree. Familiarity with point-of-sale (POS) systems, inventory tracking software, and basic accounting tools is typically required. Exceptional communication, problem-solving, and customer service skills help you motivate staff and ensure positive customer experiences. These competencies are vital for maximizing sales, maintaining efficient operations, and fostering a productive team environment.

What are some common challenges a shop manager faces, and how can they effectively address them?

Shop Managers often encounter challenges such as balancing staff schedules, maintaining inventory accuracy, and ensuring consistent customer service. Effective communication and proactive planning are key to addressing these issues. Regular training and team meetings help create a positive work environment, while utilizing inventory management systems can reduce stock discrepancies. Building strong relationships with staff and customers is also essential for smooth daily operations.

What is the difference between Shop Manager vs Retail Supervisor?

AspectShop ManagerRetail Supervisor
ResponsibilitiesOversees daily shop operations, manages staff, handles inventory, and ensures customer satisfaction.Supervises sales staff, assists with customer service, and supports store operations.
Required CredentialsOften requires experience in retail management, sometimes certifications in retail or business management.Typically requires experience in retail, with some roles preferring supervisory or team lead experience.
Work EnvironmentPrimarily in a retail store or shop setting, managing daily activities.In-store environment, focusing on team supervision and customer interactions.

The main difference is that a Shop Manager has broader responsibilities, including overall shop operations and staff management, while a Retail Supervisor focuses more on supervising sales staff and supporting store functions. Both roles require retail experience, but the Shop Manager often holds more comprehensive managerial duties.

How much does a shop manager get?

A shop manager's salary varies depending on location, industry, and experience, but the average annual pay in the United States ranges from $40,000 to $70,000. Experienced managers with strong leadership skills and relevant certifications can earn higher salaries, especially in larger or specialized retail environments.

What are the most commonly searched types of Shop jobs in Boston, MA?

The most popular types of Shop jobs in Boston, MA are:

What job categories do people searching Shop Manager jobs in Boston, MA look for?

The top searched job categories for Shop Manager jobs in Boston, MA are:

What cities near Boston, MA are hiring for Shop Manager jobs?

Cities near Boston, MA with the most Shop Manager job openings:

Infographic showing various Shop Manager job openings in Boston, MA as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $70,906 per year, or $34.1 per hour.

Retail Shop Manager on Duty, Sports Club Boston - Equinox Fitness Clubs

Equinox

Boston, MA • On-site

Part-time

Re-posted 16 days ago


Equinox rating

6.8

Company rating: 6.8 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

21st of 63 rated gym and leisure clubs


Job description

Company Description
OUR STORY
Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, Blink, Pure Yoga, SoulCycle, Equinox Hotels and Equinox Media are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver.
OUR CODE
We are passionate about high performance living and we practice what we preach - investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don't settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with what's new, what's now, what's next. Never following, always leading, living ahead of the moment in fashion, culture and consumer behavior. We aren't just a company; we're a community vested in each other's success. We value humility and a team approach at every level of the company.
If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you.
Job Description
We are looking for energetic, creative, and enthusiastic Retail Shop Manager-on-Duty to join the Equinox Sport Club team at its state-of-the-art location Boston! This is a great position for a candidate looking to make a significant impact in a growing and dynamic organization.
The MOD helps direct and motivate the sales team in one Equinox Shop, ensuring the highest level of customer service, a total customer experience, and operational excellence. The MOD takes direction from the Regional, District or Area Shop Manager and the Assistant Manager on business strategy and action plans to ensure maximum productivity and compliance with all company policies and procedures.
Responsibilities include, but are not limited to the following:
SALES & SERVICE:
  • Achievement of assigned monthly sales goals (individual contribution to total monthly store goal)
  • Coaches and develops Shop Associates in selling tactics, tools and understanding key business metrics
  • Ensure an unparalleled customer experience for all visitors to The Shop and to Equinox
  • Maintain knowledge of all club and Shop services, programs and products

OPERATIONAL EXCELLENCE:
  • Understands and upholds all loss prevention and inventory management policies on a consistent basis, and ensures total team adherence to these same policies
  • Ensures both personal and team comprehension of all communication and training materials, and timely/accurate completion of all assigned operational tasks
  • Assists Regional, District and/or Area Shop Manager with hiring, training, coaching and development of Shop staff
  • Assists Regional, District and/or Area Shop Manager with scheduling and shift coverage

PRODUCT & PRESENTATION:
  • Ensures that both The Shop and the Shop staff is reflective of the company brand standards; i.e., through proper execution of merchandising and marketing direction, and through adherence to The Shop dress code
  • Enforces and maintains excellent housekeeping and organizational standards on sales floors, at cash wraps and in stockrooms

PROFESSIONAL DIMENSION:
  • Builds effective relationships and partnerships with fellow employees, colleagues, supervisors and clients
  • Maintains working knowledge of happenings and general standards and practices outside of The Shop, in other departments to encourage camaraderie and team spirit
  • Complies with and enforces all company policies and procedures; embraces and supports company initiatives
  • Communicates clearly and effectively at all levels with both tact and diplomacy

Qualifications
To successfully perform in this role, the individual should meet the following minimum requirements and qualifications:
  • Proven leadership ability, and the ability to take direction
  • Experience in a customer service business; preferably in retail
  • Hardworking and diligent, possessing both honesty and personal integrity
  • Excellent time management, organizational, problem solving and communication skills
  • Ability to utilize new techniques and ideas
  • Be available to work a varied schedule, based on the needs of our unique retail business

Additional Information
AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:
  • We offer competitive salary, benefits, and industry leading commission opportunities for club employees
  • Complimentary Club membership
  • Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.
Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/
All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.

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