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Shop Assistant Jobs in Springfield, MA (NOW HIRING)

Ben & Jerrys CT/RI/NJ

Assistant Manager

Glastonbury, CT · On-site

$20 - $25/hr

As an Assistant Manager, you'll help run the shop, motivate and develop your team, and make every guest's day sweeter. This is a hands-on leadership role in a fun, values-driven workplace where ...

Ben & Jerrys CT/RI/NJ

Assistant Manager

South Windsor, CT · On-site

$20 - $24/hr

As an Assistant Manager, you'll help run the shop, motivate and develop your team, and make every guest's day sweeter. This is a hands-on leadership role in a fun, values-driven workplace where ...

The Vitamin Shoppe

Retail Key Holder - Part-Time

Enfield, CT · On-site

$15 - $19.75/hr

Overview The Vitamin Shoppe is looking for a part-time Retail Key Holder. If you're passionate ... Work with integrity; act as Manager On Duty in absence of Store Manager/ Assistant Manager/Key ...

The Vitamin Shoppe

Retail Key Holder - Part-Time

Enfield, CT · On-site

$15 - $19.75/hr

Overview The Vitamin Shoppe is looking for a part-time Retail Key Holder. If you're passionate ... Work with integrity; act as Manager On Duty in absence of Store Manager/ Assistant Manager/Key ...

Yellowstone Landscape

Mechanic Assistant

Chicopee, MA · On-site

$18 - $22.50/hr

The Mechanic Assistant will repair and perform preventative maintenance on all company equipment ... a shop where an inventory of spare parts and supplies are maintained. · Operate safely and ...

Playa Bowls

Assistant Manager

Manchester, CT · On-site

$22 - $24/hr

WHO WE ARE Playa Bowls is New Jerseys Original Acai Shop founded in 2014, and our mission is to ... Assistant managers should be comfortable delegating tasks and should excel at doing such in a ...

Playa Bowls

Assistant Manager

Chicopee, MA · On-site

$22/hr

WHO WE ARE Playa Bowls is New Jerseys Original Acai Shop founded in 2014, and our mission is to ... Assistant managers should be comfortable delegating tasks and should excel at doing such in a ...

Playa Bowls

Assistant Manager

Chicopee, MA · On-site

$22/hr

WHO WE ARE Playa Bowls is New Jerseys Original Acai Shop founded in 2014, and our mission is to ... Assistant managers should be comfortable delegating tasks and should excel at doing such in a ...

Centuri Group, Inc.

Warehouse Assistant

Springfield, MA · On-site

$20 - $22/hr

A well maintained shop and warehouse is the key to making that happen. As a Warehouse Assistant you are responsible for making sure the shop and/or warehouse is well maintained and provides manual ...

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Showing results 21-40

All JobsShop JobsShop Assistant JobsShop Assistant Jobs in Springfield, MA

Shop Assistant information

See Springfield, MA salary details

$8

$16

$23

How much do shop assistant jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for shop assistant in Springfield, MA is $16.65, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $18.22 per hour, depending on experience, location, and employer.

What does a shop assistant do?

A Shop Assistant is responsible for helping customers in retail stores by answering questions, providing product information, and assisting with purchases. They also restock shelves, maintain the cleanliness of the store, and handle transactions at the cash register. Shop Assistants play a key role in ensuring a positive shopping experience for customers and supporting the day-to-day operations of the store.

What are the key skills and qualifications needed to thrive as a shop assistant, and why are they important?

To thrive as a Shop Assistant, you need strong customer service skills, basic numeracy, and a good understanding of retail operations, typically supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and barcode scanners is often required. Excellent communication, teamwork, and problem-solving abilities help you engage customers and support colleagues effectively. These skills and qualities ensure efficient store operations and a positive shopping experience, which are crucial for customer satisfaction and business success.

What are some common challenges faced by shop assistants, and how can they be managed effectively?

Shop assistants often encounter challenges such as managing high customer volumes during peak hours, handling difficult or dissatisfied customers, and maintaining accurate stock levels. To manage these effectively, strong communication and problem-solving skills are essential, along with the ability to stay organized and calm under pressure. Many employers provide training in customer service techniques and inventory management, and teamwork is encouraged to share responsibilities and support one another during busy periods.

What is the difference between Shop Assistant vs Cashier?

AspectShop AssistantCashier
Primary RoleAssists customers, stocks shelves, provides product informationProcesses transactions, handles payments, issues receipts
Work EnvironmentRetail stores, supermarkets, boutiquesRetail outlets, supermarkets, convenience stores
Required SkillsCustomer service, product knowledge, communicationMath skills, attention to detail, basic computer skills
Common CertificationsNone typically required, on-the-job trainingNone typically required, on-the-job training

While both roles are essential in retail, a Shop Assistant provides broader customer support and product assistance, whereas a Cashier focuses primarily on transaction processing. Many retail positions combine these duties, but understanding the distinction helps in job searches and career planning.

What is a shop assistant job?

A shop assistant is responsible for helping customers, operating cash registers, restocking shelves, and maintaining the store's appearance. The role often requires good communication skills, basic math, and the ability to work flexible hours in a retail environment.
More about Shop Assistant jobs

What are the most commonly searched types of Shop jobs in Springfield, MA?

The most popular types of Shop jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Shop Assistant jobs?

Cities near Springfield, MA with the most Shop Assistant job openings:

Shop Assistant jobs near you
Infographic showing various Shop Assistant job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $34,624 per year, or $16.6 per hour.

Automotive Body Shop Receptionist

Mitchell Auto Body Shop

Simsbury, CT

$15.25 - $20.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Job description

Founded in 1922, The Mitchell Auto Group has excelled by providing an opportunity for individuals to turn their work ethic and positive attitude into a career.

Mitchell Auto Body, a Division of The Mitchell Auto Group, located in Simsbury, CT has a dedicated ownership time with over 50 years of combined service. Their commitment has proven itself time and time again, especially in the area of new business start-ups. Their combined skills have allowed our business to show stable, charted growth.

The average length of service in our company is 9.5 years! We are a company that is committed to our employees and their families.

Furthermore, we promise that we'll be there for our customers for as long as they own their vehicle. Their satisfaction isn't "total" unless it lasts for the life of the car.

What we are looking for:

We are looking for a talented, friendly, enthusiastic person to welcome our customers into the dealership and to handle their vehicle transactions in an efficient manner.  This person should be a team player, working with managers and co-workers to ensure the best possible service to our customers!

The Body Shop Administrative Assistant receives payment from customers and employees for goods or services rendered and records the amount received in an accurate and accountable manner. They sometimes are the customer’s first and/or last contact with the dealership and therefore must represent the dealership in a friendly and professional manner.

What we offer:

  • Competitive compensation.
  • Health, dental and vision plans. 
  • Life insurance and optional policies.
  • 401K. 
  • Paid holidays and PTO days.
  • Professional work environment.
  • Advancement opportunities. 
Responsibilities
  • Greets customers entering the service area with a friendly, upbeat attitude
  • Forecasts goals and objectives for the department and assists management in meeting them
  • Establishes and maintains good working relationships with insurance adjusters
  • Establishes and maintains good working relationships with customers to encourage repeat and referral business
  • Maintains a professional demeanor while answering customer questions and directs them to the appropriate person or location
  • Receives cash, checks and credit card payments from customers, records amounts received
  • Provides clerical and secretarial assistance to parts and Estimators
  • Follows up on payments with insurance companies
  • Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution
  • Purchase orders for vendors
  • Records customer’s name, VIN, tag number, mileage and existing vehicle damage
  • Additional responsibilities as assigned

Qualifications:

  • Automotive Experience Preferred, but not required.
  • Ability to read and comprehend simple instructions
  • Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization
  • Intermediate level in Microsoft Office Products.
  • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals
  • Ability to organize, prioritize and execute tasks within deadlines.
  • High School diploma or equivalent.
  • Additional hours required during month end.
  • Ability to pass pre-employment background check, drug test and have an insurable driving record.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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