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Shop Assistant Jobs in Springfield, MA (NOW HIRING)

Ben & Jerrys CT/RI/NJ

Assistant Manager

Glastonbury, CT ยท On-site

$20 - $25/hr

As an Assistant Manager, you'll help run the shop, motivate and develop your team, and make every guest's day sweeter. This is a hands-on leadership role in a fun, values-driven workplace where ...

Ben & Jerrys CT/RI/NJ

Assistant Manager

South Windsor, CT ยท On-site

$20 - $24/hr

As an Assistant Manager, you'll help run the shop, motivate and develop your team, and make every guest's day sweeter. This is a hands-on leadership role in a fun, values-driven workplace where ...

Liberty Honda

Body Shop Office Assitant

Hartford, CT ยท On-site

$17 - $22.25/hr

Executive Auto Group is one of Connecticut's largest automotive retailers in the area. We are committed to providing an exceptional customer experience and we know that starts with our most valuable ...

Liberty Honda

Body Shop Office Assitant

Hartford, CT ยท On-site

$17 - $22.25/hr

Executive Auto Group is one of Connecticut's largest automotive retailers in the area. We are committed to providing an exceptional customer experience and we know that starts with our most valuable ...

Liberty Honda

Body Shop Office Assitant

Hartford, CT ยท On-site

$17 - $22.25/hr

Executive Auto Group is one of Connecticut's largest automotive retailers in the area. We are committed to providing an exceptional customer experience and we know that starts with our most valuable ...

Liberty Honda

Body Shop Office Assitant

Hartford, CT ยท On-site

$17 - $22.25/hr

Executive Auto Group is one of Connecticut's largest automotive retailers in the area. We are committed to providing an exceptional customer experience and we know that starts with our most valuable ...

Liberty Honda

Body Shop Office Assitant

Hartford, CT ยท On-site

$17 - $22.25/hr

Executive Auto Group is one of Connecticut's largest automotive retailers in the area. We are committed to providing an exceptional customer experience and we know that starts with our most valuable ...

Valley Health Systems

Coffee Shop Worker

Holyoke, MA ยท On-site

$17.76 - $23.80/hr

To prepare and display food stuffs and snacks for sale in the shop, while following all proper safe ... assist customers with purchases of food, stamps, and gift items; act as cashier, opening up ...

Valley Health Systems

Coffee Shop Worker

Holyoke, MA ยท On-site

$17.76 - $23.80/hr

To prepare and display food stuffs and snacks for sale in the shop, while following all proper safe ... assist customers with purchases of food, stamps, and gift items; act as cashier, opening up ...

Yellowstone Landscape

Mechanic Assistant

Chicopee, MA

$18 - $22.50/hr

The Mechanic Assistant will repair and perform preventative maintenance on all company equipment ... a shop where an inventory of spare parts and supplies are maintained. ยท Operate safely and ...

Playa Bowls

Assistant Manager

Chicopee, MA ยท On-site

$22/hr

WHO WE ARE Playa Bowls is New Jerseys Original Acai Shop founded in 2014, and our mission is to ... Assistant managers should be comfortable delegating tasks and should excel at doing such in a ...

Playa Bowls

Assistant Manager

Chicopee, MA ยท On-site

$22/hr

WHO WE ARE Playa Bowls is New Jerseys Original Acai Shop founded in 2014, and our mission is to ... Assistant managers should be comfortable delegating tasks and should excel at doing such in a ...

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All JobsShop JobsShop Assistant JobsShop Assistant Jobs in Springfield, MA

Shop Assistant information

See Springfield, MA salary details

$8

$16

$23

How much do shop assistant jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for shop assistant in Springfield, MA is $16.65, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $18.22 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a shop assistant, and why are they important?

To thrive as a Shop Assistant, you need strong customer service skills, basic numeracy, and a good understanding of retail operations, typically supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and barcode scanners is often required. Excellent communication, teamwork, and problem-solving abilities help you engage customers and support colleagues effectively. These skills and qualities ensure efficient store operations and a positive shopping experience, which are crucial for customer satisfaction and business success.

What is the difference between Shop Assistant vs Cashier?

AspectShop AssistantCashier
Primary RoleAssists customers, stocks shelves, provides product informationProcesses transactions, handles payments, issues receipts
Work EnvironmentRetail stores, supermarkets, boutiquesRetail outlets, supermarkets, convenience stores
Required SkillsCustomer service, product knowledge, communicationMath skills, attention to detail, basic computer skills
Common CertificationsNone typically required, on-the-job trainingNone typically required, on-the-job training

While both roles are essential in retail, a Shop Assistant provides broader customer support and product assistance, whereas a Cashier focuses primarily on transaction processing. Many retail positions combine these duties, but understanding the distinction helps in job searches and career planning.

What does a shop assistant do?

A Shop Assistant is responsible for helping customers in retail stores by answering questions, providing product information, and assisting with purchases. They also restock shelves, maintain the cleanliness of the store, and handle transactions at the cash register. Shop Assistants play a key role in ensuring a positive shopping experience for customers and supporting the day-to-day operations of the store.

What are some common challenges faced by shop assistants, and how can they be managed effectively?

Shop assistants often encounter challenges such as managing high customer volumes during peak hours, handling difficult or dissatisfied customers, and maintaining accurate stock levels. To manage these effectively, strong communication and problem-solving skills are essential, along with the ability to stay organized and calm under pressure. Many employers provide training in customer service techniques and inventory management, and teamwork is encouraged to share responsibilities and support one another during busy periods.

What is a shop assistant job?

A shop assistant is responsible for helping customers, managing sales transactions, restocking shelves, and maintaining the store's appearance. The role often requires good communication skills, basic math, and familiarity with point-of-sale systems. Work hours can vary, including evenings and weekends depending on the store's schedule.
More about Shop Assistant jobs
What are the most commonly searched types of Shop jobs in Springfield, MA? The most popular types of Shop jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Shop Assistant jobs? Cities near Springfield, MA with the most Shop Assistant job openings:
Shop Assistant jobs near you
Infographic showing various Shop Assistant job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $34,624 per year, or $16.6 per hour.

GM Certified Technician Shop Foreman

Bertera Chevrolet Inc.

Palmer, MA

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago

Job description

Job Title: GM Certified Technician Shop Foreman

Location: Palmer, MA

Company: Bertera Chevroletย 

Position Type: Full-Time

About Us:
At Bertera Chevrolet , we pride ourselves on delivering exceptional automotive service and repair to our valued customers. As an authorized GM dealership, we are dedicated to maintaining the highest standards of quality and customer satisfaction. We are looking for a highly skilled and motivated GM Certified Technician Shop Foreman to join our team and lead our service department to new heights.

Job Summary:
The GM Certified Technician Shop Foreman will oversee the daily operations of the service department, ensuring that all mechanical and technical work adheres to GM standards. This role is pivotal in maintaining service quality, training and mentoring technicians, and ensuring a safe and efficient work environment. The ideal candidate will possess extensive knowledge of GM vehicles, strong leadership abilities, and a commitment to customer satisfaction.

Key Responsibilities:

  • <
    • strong>Leadership and Supervision: Lead and manage a team of technicians, providing guidance, technical support, and mentoring to foster their professional development.
  • <
    • strong>Technical Expertise: Perform diagnostics, repairs, and maintenance on GM vehicles in accordance with manufacturer specifications, ensuring quality workmanship and adherence to safety protocols.

  • <
    • strong>Training and Development: Organize and conduct training sessions for technicians on the latest GM technologies, tools, and best practices to enhance service quality and efficiency.

  • <
    • strong>Quality Control: Inspect completed work to ensure it meets the highest standards of quality and safety; provide feedback and corrective action as needed.

  • <
    • strong>Customer Interaction: Assist the service advisors in diagnosing vehicle issues and provide expert recommendations to customers, ensuring they are informed and satisfied with proposed work.

  • <
    • strong>Workflow Management: Schedule and prioritize repairs and maintenance tasks, managing workflow in the shop to meet customer demand and service deadlines.

  • <
    • strong>Inventory Management: Monitor and manage the inventory of parts and tools, ensuring the shop is well-stocked and equipment is in excellent working condition.

  • <
    • strong>Collaboration: Work closely with the service manager and other departments to streamline processes and enhance overall customer service.

  • <
    • strong>Compliance: Ensure compliance with all safety regulations and company policies, promoting a culture of safety and accountability within the shop.

    Qualifications:

  • G
    • M Certification or equivalent automotive technician certification.
  • M
    • inimum of 3 years of experience as a certified automotive technician, with a focus on GM vehicles preferred.

  • P
    • roven leadership and team management skills.

  • S
    • trong diagnostic and troubleshooting skills with an in-depth knowledge of automotive systems, specifically GM models.

  • E
    • xcellent communication and interpersonal skills, with a strong customer service orientation.

  • A
    • bility to work in a fast-paced environment and manage multiple priorities effectively.

  • P
    • roficiency in using diagnostic equipment and software.

  • C
    • ommitment to maintaining a safe and organized working environment.

    Benefits:

  • C
    • ompetitive salary based on experience.
  • H
    • ealth, dental, and vision insurance.
  • R
    • etirement savings plan with company match.
  • P
    • aid time off and holiday pay.
  • C
    • ontinuing education and training opportunities.
  • E
    • mployee discounts on service and parts.

    How to Apply:
    Interested candidates are invited to submit their resume and a cover letter detailing their qualifications and experience toย  apply through our website.

    Bertera Chevrolet is an Equal Opportunity Employer. We encourage all qualified individuals to apply.

    Join our team and be a part of a company that values integrity, teamwork, and excellence in service!

    Apply