Ship Smart Jobs (NOW HIRING)

Product Owner – Inventory Optimization

Locations:  Jacksonville, FL or Highlands Ranch, CO / Remote (US) will be considered

We exist to transform our customers and change lives.

About This Role

As the Product Owner for Inventory Optimization, you will be the voice of the user — the person in the room who never lets the team lose sight of the real human beings relying on this product to make smarter inventory decisions every day. You'll sit at the intersection of customer insight, business strategy, and engineering execution, translating the way inventory planners, buyers, and supply chain teams work into product solutions that are intuitive, valuable, and built to stick. Working closely with Engineering, Product Strategy, Sales, and Support, you'll own the full feature lifecycle — from requirements and user stories through testing, release, and adoption. This is a critical and highly visible role within RF-SMART's Product organization, and the right person will leave fingerprints on a product that's actively changing how businesses manage their inventory.

What You'll Do

• Champion the user in every product decision — develop a deep understanding of how inventory planners, buyers, and supply chain teams operate day to day, and advocate relentlessly for their experience so that every feature built earns its place in their workflow
• Turn strategy into velocity — translate strategic goals into precise functional specs and user stories that give engineering the clarity to build the right thing, fast — reducing rework and keeping sprints focused
• Own prioritization without hesitation — make tough, data-informed calls that balance new feature development, system stability, and customer-reported issues to maximize value at every release
• Build customer relationships that shape the roadmap — engage directly with users to surface real-world insights, ensuring the roadmap evolves around what customers value — not just what sounds good internally
• Stay close to what ships — monitor feature adoption after release, gather feedback, and iterate until functionality is rich, resonant, and genuinely used — because a feature no one adopts isn't a feature, it's noise
• Partner with engineering for durable solutions — collaborate on technical and functional approaches that promote consistent design patterns, reduce maintenance overhead, and fit naturally into warehouse and supply chain workflows
• Bring AI from idea to reality — actively research and prototype how AI can enhance the user experience — from intelligent workflows and predictive insights to process automation — grounded in real customer value, not trend-chasing
• Align the teams that move the product forward — connect Engineering, Product Strategy, Sales, and Support to tighten feedback loops and keep everyone building toward the same customer outcome
• Be the go-to resource for complex use cases — support Sales, Services, and Support teams on intricate customer scenarios, ensuring proposed solutions are viable, scalable, and protect product integrity

What You Need to Bring

• 5+ years of product ownership or product management experience with a track record of shipping features that real customers use and value
• Hands-on experience in inventory optimization, demand planning, purchasing, or supply chain workflows — you understand how these teams operate, what slows them down, and what a great solution feels like from their seat
• Proven ability to turn ambiguous business requirements into functional specs that engineering teams can build from — with shipped features to show for it
• Full product lifecycle ownership — you've made strategic prioritization calls that balance customer value, business impact, and system stability across an active customer base
• Communication that creates alignment — strong written, verbal, and visual communication skills with a demonstrated ability to move technical and business stakeholders in the same direction without unnecessary back-and-forth
• An AI mindset you act on — whether you've integrated AI into a product, used AI tools to meaningfully elevate your own work, or are actively hungry to explore this space, you're ready to help lead the discovery
• Self-directed and composed under pressure — you manage competing priorities without losing focus on what matters most and doesn't need significant handholding to deliver

What Would Set You Apart

• Familiarity with NetSuite — particularly supply chain applications, inventory management, demand planning, or purchasing modules
• A background in supply chain, inventory optimization, or demand planning that gives you genuine industry context — not just theoretical knowledge
• Experience coordinating or contributing to product documentation for complex technical functionality
• A degree in business, supply chain, computer science, or equivalent hands-on experience that demonstrates analytical thinking and domain fluency

Why RF-SMART

RF-SMART has been at the intersection of supply chain and technology for over 40 years, and we've built something rare — a culture where people genuinely stay. Our 94% employee retention rate reflects an environment where growth is real; collaboration is genuine, and the work connects to something meaningful.
The Inventory Optimization product is newly launched and heading toward full market availability — which means you're arriving at exactly the right moment. The decisions you make now won't just manage a backlog. They'll define the product experience for a customer base that's actively growing and shape the direction of a solution that's changing how businesses think about inventory.
We're an Equal Opportunity Employer and are committed to building a team where everyone feels they belong, regardless of background, identity, or where you're logging in from.

The Selection Process

Our interview process is designed to be conversational and give you a real feel for our team and product. It typically includes an initial screening, conversations with the hiring manager and team members, and a chance to walk us through your approach to product ownership and user advocacy. We move with intention — thorough but respectful of your time.

Additional Information

This job description reflects the core responsibilities of the role but is not exhaustive. As RF-SMART grows and evolves, so may the scope of this position. RF-SMART does not sponsor applicants for employment visa status (e.g., H-1B).
RF-SMART is an Equal Employment Opportunity (EEO) employer.

A Word From Our CEO - Watch Now