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Sheraton Universal Jobs (NOW HIRING)

License or Certification: Valid Driver's License REQUIRED QUALIFICATIONS Universal ... At Sheraton, associates create a sense of belonging in more than 400 communities around the world.

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Sheraton Universal information

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$8

$18

$29

How much do sheraton universal jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for sheraton universal in the United States is $18.09, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $21.63 per hour, depending on experience, location, and employer.

What is the difference between Sheraton Universal vs Hotel Front Desk Agent?

AspectSheraton UniversalHotel Front Desk Agent
Primary RoleHotel staff responsible for guest services, check-in/out, and reservationsFrontline staff managing guest check-ins, inquiries, and reservations
CredentialsHigh school diploma; hospitality experience preferredHigh school diploma; customer service skills
Work EnvironmentLuxury hotel setting, front desk areaHotel lobby, front desk
Industry UsageCommonly employed in hotel chains like SheratonStandard role across hotels, including Sheraton

Both roles involve guest interaction and customer service in hotel settings. Sheraton Universal is a specific hotel property, while a Hotel Front Desk Agent is a general job title found across many hotels. The main difference lies in the specific location versus the job function, which remains consistent across the hospitality industry.

What is Sheraton Universal?

Sheraton Universal is a well-known hotel located in Universal City, Los Angeles, California. It is part of the Sheraton Hotels & Resorts brand, which is owned by Marriott International. The hotel is popular for its close proximity to Universal Studios Hollywood and offers a range of amenities such as comfortable guest rooms, dining options, a pool, and meeting spaces. Sheraton Universal is frequently chosen by travelers seeking convenient access to entertainment attractions and business venues in the area.

What are the key skills and qualifications needed to thrive as a Hotel Front Desk Agent at Sheraton Universal, and why are they important?

To thrive as a Hotel Front Desk Agent at Sheraton Universal, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (PMS), reservation software, and basic office equipment is essential. Excellent communication, problem-solving abilities, and a friendly demeanor help build positive guest experiences and resolve issues effectively. These skills are crucial for ensuring guest satisfaction and smooth hotel operations in a fast-paced hospitality environment.

What types of career advancement opportunities are available for employees at Sheraton Universal?

At Sheraton Universal, employees have access to a variety of career advancement opportunities, including internal promotion programs, cross-training in different departments, and participation in Marriott’s global development initiatives. Team members are encouraged to grow their skills through on-the-job training, mentorship, and access to online learning resources. Many employees start in entry-level roles and progress to supervisory or management positions, thanks to the hotel’s commitment to recognizing talent and promoting from within. Additionally, being part of the Marriott International family opens doors to positions at other properties worldwide.
More about Sheraton Universal jobs
What cities are hiring for Sheraton Universal jobs? Cities with the most Sheraton Universal job openings:
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What job categories do people searching Sheraton Universal jobs look for? The top searched job categories for Sheraton Universal jobs are:
Infographic showing various Sheraton Universal job openings in the United States as of May 2026, with employment types broken down into 83% Full Time, and 17% Temporary. Highlights an 100% In-person job distribution, with an average salary of $37,618 per year, or $18.1 per hour.
Engineer III

Full-time

Posted 11 days ago


Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,129 frontline employees who took The Breakroom Quiz

50th of 105 rated hotels


Job description

Job Description
POSITION SUMMARY
Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues with little to no supervision. Perform preventive maintenance on tools and equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment. Maintain maintenance inventory and requisition parts and supplies as needed. Assure each day's activities and problems that occur are communicated to the other shifts using approved communication programs and standards. Display advanced ability to read standard blue prints and electrical schematics concerning plumbing and HVAC. Display above average engineering operations skills and strong general mechanical ability. Display proficiency in at least three of the following categories, above average skills in three more of the following categories and basic skills in the remaining categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building management. Display solid knowledge and skill in the safe use of hand and power tools and other materials required to perform repair and maintenance tasks. Safely perform highly complex repairs of the physical property, electrical, plumbing and mechanical equipment, air conditioners, refrigeration and pool heaters - ensuring all methods, materials and practices meet company standards and Local and National codes - with little or no supervision. Troubleshoot and perform repairs on all types of equipment (e.g., pump and motor replacement), plumbing (e.g., plunge toilets and unclog drains), electrical equipment including lamps, air conditioners, HVAC equipment, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and program TV's. Use the Lockout/Tagout system before performing any maintenance work. Display advanced knowledge of all engineering computer programs related to preventative maintenance, energy management, and other systems, including devices that interact with such programs. Perform advanced troubleshooting of hotel Mechanical, Electrical, and Plumbing (MEP) systems. Display the ability to train and mentor other engineers as necessary. Display ability to perform Engineer on Duty responsibilities, including readings and rounds.
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent and vocational or technical background.
Related Work Experience: Extensive experience and training in general maintenance, electrical or refrigeration, parts inventory and requisition, exterior and interior surface preparation and painting.
At least 2 years of hotel engineering/maintenance experience.
Supervisory Experience: No supervisory experience.
License or Certification: Valid Driver's License
REQUIRED QUALIFICATIONS
Universal Chlorofluorocarbon (CFC) Certification
Must meet applicable state and federal certification and/or licensing
requirements.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
About the Team
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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