Senior Group Sales Manager
Orlando, FL · On-site
The Sheraton is located in the center of the magic, right between Walt Disney World and Universal Studios. At HEI, we recognize that our enormous success is solely the result of our greatest asset:
Senior Group Sales Manager
Orlando, FL · On-site
The Sheraton is located in the center of the magic, right between Walt Disney World and Universal Studios. At HEI, we recognize that our enormous success is solely the result of our greatest asset:
Area Director of Revenue Management
$140K - $150K/yr
The Sheraton is located in the center of the magic, right between Walt Disney World and Universal Studios. At HEI, we recognize that our enormous success is solely the result of our greatest asset:
Area Director of Revenue Management
$140K - $150K/yr
The Sheraton is located in the center of the magic, right between Walt Disney World and Universal Studios. At HEI, we recognize that our enormous success is solely the result of our greatest asset:
Four Points Orlando International Drive - Sous Chef OEM
Orlando, FL · On-site
$60K/yr
Four Points by Sheraton Orlando International Drive offers a vibrant, high-energy workplace in the ... As a Universal Partner Hotel, the team also supports complimentary shuttle service to Universal ...
Four Points Orlando International Drive - Sous Chef OEM
Orlando, FL · On-site
$60K/yr
Four Points by Sheraton Orlando International Drive offers a vibrant, high-energy workplace in the ... As a Universal Partner Hotel, the team also supports complimentary shuttle service to Universal ...
Maintenance Technician II
Dallas, TX · On-site
License or Certification: Valid Driver's License REQUIRED QUALIFICATIONS Universal ... At Sheraton, associates create a sense of belonging in more than 400 communities around the world.
Maintenance Technician II
Dallas, TX · On-site
License or Certification: Valid Driver's License REQUIRED QUALIFICATIONS Universal ... At Sheraton, associates create a sense of belonging in more than 400 communities around the world.
Maintenance Engineer II
Dallas, TX · On-site
License or Certification: Valid Driver's License REQUIRED QUALIFICATIONS Universal ... At Sheraton, associates create a sense of belonging in more than 400 communities around the world.
Maintenance Engineer II
Dallas, TX · On-site
License or Certification: Valid Driver's License REQUIRED QUALIFICATIONS Universal ... At Sheraton, associates create a sense of belonging in more than 400 communities around the world.
Maintenance Engineer II
Georgetown, TX · On-site
License or Certification: Valid Driver's License REQUIRED QUALIFICATIONS Universal ... At Sheraton, associates create a sense of belonging in more than 400 communities around the world.
Maintenance Engineer II
Georgetown, TX · On-site
License or Certification: Valid Driver's License REQUIRED QUALIFICATIONS Universal ... At Sheraton, associates create a sense of belonging in more than 400 communities around the world.
Engineer
New York, NY · On-site
Sheraton New York Times Square Hotel SECTION ONE: MCR Universal Role Standards EXECUTIVE SUMMARY CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe ...
Engineer
New York, NY · On-site
Sheraton New York Times Square Hotel SECTION ONE: MCR Universal Role Standards EXECUTIVE SUMMARY CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe ...
License or Certification: Valid Driver's License REQUIRED QUALIFICATIONS Universal ... At Sheraton, associates create a sense of belonging in more than 400 communities around the world.
License or Certification: Valid Driver's License REQUIRED QUALIFICATIONS Universal ... At Sheraton, associates create a sense of belonging in more than 400 communities around the world.
Laundry Mechanic
Dallas, TX · On-site
License or Certification: Valid Driver's License REQUIRED QUALIFICATIONS Universal ... At Sheraton, associates create a sense of belonging in more than 400 communities around the world.
Laundry Mechanic
Dallas, TX · On-site
License or Certification: Valid Driver's License REQUIRED QUALIFICATIONS Universal ... At Sheraton, associates create a sense of belonging in more than 400 communities around the world.
Engineer
New York, NY · On-site
$33/hr
Sheraton New York Times Square Hotel SECTION ONE: MCR Universal Role Standards EXECUTIVE SUMMARY CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe ...
Engineer
New York, NY · On-site
$33/hr
Sheraton New York Times Square Hotel SECTION ONE: MCR Universal Role Standards EXECUTIVE SUMMARY CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe ...
Engineer II
Dallas, TX · On-site
License or Certification: Valid Driver's License REQUIRED QUALIFICATIONS Universal ... At Sheraton, associates create a sense of belonging in more than 400 communities around the world.
Engineer II
Dallas, TX · On-site
License or Certification: Valid Driver's License REQUIRED QUALIFICATIONS Universal ... At Sheraton, associates create a sense of belonging in more than 400 communities around the world.
Hotel Engineer II
Georgetown, TX · On-site
License or Certification: Valid Driver's License REQUIRED QUALIFICATIONS Universal ... At Sheraton, associates create a sense of belonging in more than 400 communities around the world.
Hotel Engineer II
Georgetown, TX · On-site
License or Certification: Valid Driver's License REQUIRED QUALIFICATIONS Universal ... At Sheraton, associates create a sense of belonging in more than 400 communities around the world.
Engineer II
Georgetown, TX · On-site
License or Certification: Valid Driver's License REQUIRED QUALIFICATIONS Universal ... At Sheraton, associates create a sense of belonging in more than 400 communities around the world.
Engineer II
Georgetown, TX · On-site
License or Certification: Valid Driver's License REQUIRED QUALIFICATIONS Universal ... At Sheraton, associates create a sense of belonging in more than 400 communities around the world.
Hotel Engineer II
Dallas, TX · On-site
License or Certification: Valid Driver's License REQUIRED QUALIFICATIONS Universal ... At Sheraton, associates create a sense of belonging in more than 400 communities around the world.
Hotel Engineer II
Dallas, TX · On-site
License or Certification: Valid Driver's License REQUIRED QUALIFICATIONS Universal ... At Sheraton, associates create a sense of belonging in more than 400 communities around the world.
Engineer III
New Orleans, LA · On-site
$25/hr
License or Certification: Valid Driver's License REQUIRED QUALIFICATIONS Universal ... At Sheraton, associates create a sense of belonging in more than 400 communities around the world.
Engineer III
New Orleans, LA · On-site
$25/hr
License or Certification: Valid Driver's License REQUIRED QUALIFICATIONS Universal ... At Sheraton, associates create a sense of belonging in more than 400 communities around the world.
License or Certification: Valid Driver's License REQUIRED QUALIFICATIONS Universal ... At Sheraton, associates create a sense of belonging in more than 400 communities around the world.
License or Certification: Valid Driver's License REQUIRED QUALIFICATIONS Universal ... At Sheraton, associates create a sense of belonging in more than 400 communities around the world.
Engineer III
New Orleans, LA · On-site
License or Certification: Valid Driver's License REQUIRED QUALIFICATIONS Universal ... At Sheraton, associates create a sense of belonging in more than 400 communities around the world.
Engineer III
New Orleans, LA · On-site
License or Certification: Valid Driver's License REQUIRED QUALIFICATIONS Universal ... At Sheraton, associates create a sense of belonging in more than 400 communities around the world.
Engineer III
Dallas, TX · On-site
License or Certification: Valid Driver's License REQUIRED QUALIFICATIONS Universal ... At Sheraton, associates create a sense of belonging in more than 400 communities around the world.
Engineer III
Dallas, TX · On-site
License or Certification: Valid Driver's License REQUIRED QUALIFICATIONS Universal ... At Sheraton, associates create a sense of belonging in more than 400 communities around the world.
Maintenance Technician II
Georgetown, TX · On-site
License or Certification: Valid Driver's License REQUIRED QUALIFICATIONS Universal ... At Sheraton, associates create a sense of belonging in more than 400 communities around the world.
Maintenance Technician II
Georgetown, TX · On-site
License or Certification: Valid Driver's License REQUIRED QUALIFICATIONS Universal ... At Sheraton, associates create a sense of belonging in more than 400 communities around the world.
Engineer III
Dallas, TX · On-site
License or Certification: Valid Driver's License REQUIRED QUALIFICATIONS Universal ... At Sheraton, associates create a sense of belonging in more than 400 communities around the world.
Engineer III
Dallas, TX · On-site
License or Certification: Valid Driver's License REQUIRED QUALIFICATIONS Universal ... At Sheraton, associates create a sense of belonging in more than 400 communities around the world.
Sheraton Universal information
See salary details
$8.17 - $10.10
3% of jobs
$10.10 - $12.02
13% of jobs
$13.22 is the 25th percentile. Wages below this are outliers.
$12.02 - $13.94
15% of jobs
$13.94 - $15.87
16% of jobs
The median wage is $16.54 / hr.
$15.87 - $17.79
11% of jobs
$17.79 - $19.71
12% of jobs
$20.91 is the 75th percentile. Wages above this are outliers.
$19.71 - $21.63
11% of jobs
$21.63 - $23.56
8% of jobs
$23.56 - $25.48
6% of jobs
$25.48 - $27.40
4% of jobs
$27.40 - $29.33
2% of jobs
$8
$18
$29
How much do sheraton universal jobs pay per hour?
As of Jun 7, 2026, the average hourly pay for sheraton universal in the United States is $18.09, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $21.63 per hour, depending on experience, location, and employer.
What is the difference between Sheraton Universal vs Hotel Front Desk Agent?
| Aspect | Sheraton Universal | Hotel Front Desk Agent |
|---|---|---|
| Primary Role | Hotel staff responsible for guest services, check-in/out, and reservations | Frontline staff managing guest check-ins, inquiries, and reservations |
| Credentials | High school diploma; hospitality experience preferred | High school diploma; customer service skills |
| Work Environment | Luxury hotel setting, front desk area | Hotel lobby, front desk |
| Industry Usage | Commonly employed in hotel chains like Sheraton | Standard role across hotels, including Sheraton |
Both roles involve guest interaction and customer service in hotel settings. Sheraton Universal is a specific hotel property, while a Hotel Front Desk Agent is a general job title found across many hotels. The main difference lies in the specific location versus the job function, which remains consistent across the hospitality industry.
What is Sheraton Universal?
Sheraton Universal is a well-known hotel located in Universal City, Los Angeles, California. It is part of the Sheraton Hotels & Resorts brand, which is owned by Marriott International. The hotel is popular for its close proximity to Universal Studios Hollywood and offers a range of amenities such as comfortable guest rooms, dining options, a pool, and meeting spaces. Sheraton Universal is frequently chosen by travelers seeking convenient access to entertainment attractions and business venues in the area.
What are the key skills and qualifications needed to thrive as a Hotel Front Desk Agent at Sheraton Universal, and why are they important?
To thrive as a Hotel Front Desk Agent at Sheraton Universal, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (PMS), reservation software, and basic office equipment is essential. Excellent communication, problem-solving abilities, and a friendly demeanor help build positive guest experiences and resolve issues effectively. These skills are crucial for ensuring guest satisfaction and smooth hotel operations in a fast-paced hospitality environment.
What types of career advancement opportunities are available for employees at Sheraton Universal?
At Sheraton Universal, employees have access to a variety of career advancement opportunities, including internal promotion programs, cross-training in different departments, and participation in Marriott’s global development initiatives. Team members are encouraged to grow their skills through on-the-job training, mentorship, and access to online learning resources. Many employees start in entry-level roles and progress to supervisory or management positions, thanks to the hotel’s commitment to recognizing talent and promoting from within. Additionally, being part of the Marriott International family opens doors to positions at other properties worldwide.
More about Sheraton Universal jobs
What cities are hiring for Sheraton Universal jobs? Cities with the most Sheraton Universal job openings:
What are the most commonly searched types of Sheraton Universal jobs? The most popular types of Sheraton Universal jobs are:
What states have the most Sheraton Universal jobs? States with the most job openings for Sheraton Universal jobs include:
What job categories do people searching Sheraton Universal jobs look for? The top searched job categories for Sheraton Universal jobs are:
Full-time
Life, Retirement
Posted 4 days ago
Job description
About Us
The Sheraton Orlando Lake Buena Vista Resort is part of a complex of four Marriott Properties in the Lake Buena Vista area. The Sheraton is located in the center of the magic, right between Walt Disney World and Universal Studios. At HEI, we recognize that our enormous success is solely the result of our greatest asset: Our People. Where people work is a choice. Against that choice, our greatest obligation is to ensure day in and day out that our associates have the compensation and benefits they deserve and industry leading tools, training and support that they need to excel. At HEI, simply said, we honor the privilege of our associates choosing us by investing in and making them more valuable.Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Manage accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded. Responsible for soliciting new group sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in rooms, food, beverage, and room rental.Essential Duties and Responsibilities
Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication.
Advanced level of producing room, banquet, and room rental revenue through directly soliciting business via aggressive prospecting, making presentations, developing contracts, negotiating, and closing sales.
Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current, and potential clients.
Handle account details so that all pertinent aspects of solicitation and closing are complete and documented. Coordinate various departments' participation in servicing accounts.
Develop and conduct persuasive verbal sales presentations to prospective clients.
Prepare information for, meet with, and entertain clients as deemed appropriate by potential business from that account.
Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure high quality of service to customers.
Prepare correspondence to customers, internal booking reports and file maintenance.
Participate in daily business review meetings, pre-convention meetings, training and other sales-related meetings as required.
Attend trade shows, community events and industry meetings.
Advanced knowledge of market trends, competition, and key customers of the hotel.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.
Qualifications and Skills:
3+ years of past sales experience preferred.
Must have experience at a similar size and quality hotel.
Ability to adapt communication style to suit different audiences.
Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi.
Advanced knowledge of sales skills, revenue management, training, and motivation of peers.
Advanced knowledge of hotel and competitive market.
Ability to execute appropriate action plans.
Desire to participate as part of a team.
Must be willing to "pitch-in" and help co-workers with their job duties and be a team player.
Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
Leadership skills to motivate and develop staff and to ensure accomplishment of goals.
Able to set priorities, plan, organize, and delegate.
Written communication skills to be concise, well organized, complete, and clear.
Ability to work effectively under time constraints and deadlines.
Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Compensation
Tipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? NoBenefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dentalprograms through Anthem Blue Cross Blue Shield as well asVision insurance programsthrough EyeMed.Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off.HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.