The Sheraton is located in the center of the magic, right between Walt Disney World and Universal Studios. At HEI, we recognize that our enormous success is solely the result of our greatest asset:
The Sheraton is located in the center of the magic, right between Walt Disney World and Universal Studios. At HEI, we recognize that our enormous success is solely the result of our greatest asset:
The Sheraton is located in the center of the magic, right between Walt Disney World and Universal Studios. At HEI, we recognize that our enormous success is solely the result of our greatest asset:
The Sheraton is located in the center of the magic, right between Walt Disney World and Universal Studios. At HEI, we recognize that our enormous success is solely the result of our greatest asset:
Front Desk/Night Audit Agent
Orlando, FL · On-site
$13.25 - $16.75/hr
The Sheraton is located in the center of the magic, right between Walt Disney World and Universal Studios. At HEI, we recognize that our enormous success is solely the result of our greatest asset:
Front Desk/Night Audit Agent
Orlando, FL · On-site
$13.25 - $16.75/hr
The Sheraton is located in the center of the magic, right between Walt Disney World and Universal Studios. At HEI, we recognize that our enormous success is solely the result of our greatest asset:
The Sheraton is located in the center of the magic, right between Walt Disney World and Universal Studios. At HEI, we recognize that our enormous success is solely the result of our greatest asset:
The Sheraton is located in the center of the magic, right between Walt Disney World and Universal Studios. At HEI, we recognize that our enormous success is solely the result of our greatest asset:
The Sheraton is located in the center of the magic, right between Walt Disney World and Universal Studios. At HEI, we recognize that our enormous success is solely the result of our greatest asset:
The Sheraton is located in the center of the magic, right between Walt Disney World and Universal Studios. At HEI, we recognize that our enormous success is solely the result of our greatest asset:
Front Office Manager
Lake Buena Vista, FL · On-site
The Sheraton is located in the center of the magic, right between Walt Disney World and Universal Studios. At HEI, we recognize that our enormous success is solely the result of our greatest asset:
Front Office Manager
Lake Buena Vista, FL · On-site
The Sheraton is located in the center of the magic, right between Walt Disney World and Universal Studios. At HEI, we recognize that our enormous success is solely the result of our greatest asset:
Group Sales Manager
Lake Buena Vista, FL · On-site
The Sheraton is located in the center of the magic, right between Walt Disney World and Universal Studios. At HEI, we recognize that our enormous success is solely the result of our greatest asset:
Group Sales Manager
Lake Buena Vista, FL · On-site
The Sheraton is located in the center of the magic, right between Walt Disney World and Universal Studios. At HEI, we recognize that our enormous success is solely the result of our greatest asset:
The Sheraton is located in the center of the magic, right between Walt Disney World and Universal Studios. At HEI, we recognize that our enormous success is solely the result of our greatest asset:
The Sheraton is located in the center of the magic, right between Walt Disney World and Universal Studios. At HEI, we recognize that our enormous success is solely the result of our greatest asset:
Front Desk/Night Audit Agent
Lake Buena Vista, FL · On-site
$13.25 - $16.75/hr
The Sheraton is located in the center of the magic, right between Walt Disney World and Universal Studios. At HEI, we recognize that our enormous success is solely the result of our greatest asset:
Front Desk/Night Audit Agent
Lake Buena Vista, FL · On-site
$13.25 - $16.75/hr
The Sheraton is located in the center of the magic, right between Walt Disney World and Universal Studios. At HEI, we recognize that our enormous success is solely the result of our greatest asset:
Front Desk/Night Audit
Orlando, FL · On-site
$13.25 - $16.75/hr
The Sheraton is located in the center of the magic, right between Walt Disney World and Universal Studios. At HEI, we recognize that our enormous success is solely the result of our greatest asset:
Front Desk/Night Audit
Orlando, FL · On-site
$13.25 - $16.75/hr
The Sheraton is located in the center of the magic, right between Walt Disney World and Universal Studios. At HEI, we recognize that our enormous success is solely the result of our greatest asset:
Front Desk/Night Audit Agent
Orlando, FL · On-site
$13.25 - $16.75/hr
The Sheraton is located in the center of the magic, right between Walt Disney World and Universal Studios. At HEI, we recognize that our enormous success is solely the result of our greatest asset:
Front Desk/Night Audit Agent
Orlando, FL · On-site
$13.25 - $16.75/hr
The Sheraton is located in the center of the magic, right between Walt Disney World and Universal Studios. At HEI, we recognize that our enormous success is solely the result of our greatest asset:
Chief Engineer
Lake Buena Vista, FL · On-site
The Sheraton is located in the center of the magic, right between Walt Disney World and Universal Studios. At HEI, we recognize that our enormous success is solely the result of our greatest asset:
Chief Engineer
Lake Buena Vista, FL · On-site
The Sheraton is located in the center of the magic, right between Walt Disney World and Universal Studios. At HEI, we recognize that our enormous success is solely the result of our greatest asset:
$122K/yr
... Sheraton. This position will be responsible for strategizing, ensuring best practices and ... Encore & Universal Encore Channel Responsible for driving company encore and universal encore ...
$122K/yr
... Sheraton. This position will be responsible for strategizing, ensuring best practices and ... Encore & Universal Encore Channel Responsible for driving company encore and universal encore ...
Director of Engineering
Mesa, AZ · On-site
Specific state or local licenses (e.g., EPA Universal HVAC, CPO pool certification, universal electrical/plumbing licenses)
Quick apply
Director of Engineering
Mesa, AZ · On-site
Specific state or local licenses (e.g., EPA Universal HVAC, CPO pool certification, universal electrical/plumbing licenses)
Engineer III
Lake Buena Vista, FL · On-site
License or Certification: Valid Driver's License REQUIRED QUALIFICATIONS Universal ... At Sheraton, associates create a sense of belonging in more than 400 communities around the world.
Engineer III
Lake Buena Vista, FL · On-site
License or Certification: Valid Driver's License REQUIRED QUALIFICATIONS Universal ... At Sheraton, associates create a sense of belonging in more than 400 communities around the world.
Engineer III
Lake Buena Vista, FL · On-site
$26/hr
License or Certification: Valid Driver's License REQUIRED QUALIFICATIONS Universal ... At Sheraton, associates create a sense of belonging in more than 400 communities around the world.
Engineer III
Lake Buena Vista, FL · On-site
$26/hr
License or Certification: Valid Driver's License REQUIRED QUALIFICATIONS Universal ... At Sheraton, associates create a sense of belonging in more than 400 communities around the world.
Engineer III
New Orleans, LA · On-site
License or Certification: Valid Driver's License REQUIRED QUALIFICATIONS Universal ... At Sheraton, associates create a sense of belonging in more than 400 communities around the world.
Engineer III
New Orleans, LA · On-site
License or Certification: Valid Driver's License REQUIRED QUALIFICATIONS Universal ... At Sheraton, associates create a sense of belonging in more than 400 communities around the world.
License or Certification: Valid Driver's License REQUIRED QUALIFICATIONS Universal ... At Sheraton, associates create a sense of belonging in more than 400 communities around the world.
License or Certification: Valid Driver's License REQUIRED QUALIFICATIONS Universal ... At Sheraton, associates create a sense of belonging in more than 400 communities around the world.
Engineer III
New Orleans, LA · On-site
License or Certification: Valid Driver's License REQUIRED QUALIFICATIONS Universal ... At Sheraton, associates create a sense of belonging in more than 400 communities around the world.
Engineer III
New Orleans, LA · On-site
License or Certification: Valid Driver's License REQUIRED QUALIFICATIONS Universal ... At Sheraton, associates create a sense of belonging in more than 400 communities around the world.
Sales & Service Coordinator
New York, NY · On-site
$29.07/hr
Sheraton New York Times Square SECTION ONE: MCR Universal Role Standards EXECUTIVE SUMMARY CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels ...
Sales & Service Coordinator
New York, NY · On-site
$29.07/hr
Sheraton New York Times Square SECTION ONE: MCR Universal Role Standards EXECUTIVE SUMMARY CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels ...
Sheraton Universal information
See salary details
$8.17 - $10.10
3% of jobs
$10.10 - $12.02
13% of jobs
$13.22 is the 25th percentile. Wages below this are outliers.
$12.02 - $13.94
15% of jobs
$13.94 - $15.87
16% of jobs
The median wage is $16.54 / hr.
$15.87 - $17.79
11% of jobs
$17.79 - $19.71
12% of jobs
$20.91 is the 75th percentile. Wages above this are outliers.
$19.71 - $21.63
11% of jobs
$21.63 - $23.56
8% of jobs
$23.56 - $25.48
6% of jobs
$25.48 - $27.40
4% of jobs
$27.40 - $29.33
2% of jobs
$8
$18
$29
How much do sheraton universal jobs pay per hour?
As of Aug 22, 2026, the average hourly pay for sheraton universal in the United States is $18.09, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $21.63 per hour, depending on experience, location, and employer.
What is Sheraton Universal?
Sheraton Universal is a well-known hotel located in Universal City, Los Angeles, California. It is part of the Sheraton Hotels & Resorts brand, which is owned by Marriott International. The hotel is popular for its close proximity to Universal Studios Hollywood and offers a range of amenities such as comfortable guest rooms, dining options, a pool, and meeting spaces. Sheraton Universal is frequently chosen by travelers seeking convenient access to entertainment attractions and business venues in the area.
What types of career advancement opportunities are available for employees at Sheraton Universal?
At Sheraton Universal, employees have access to a variety of career advancement opportunities, including internal promotion programs, cross-training in different departments, and participation in Marriott’s global development initiatives. Team members are encouraged to grow their skills through on-the-job training, mentorship, and access to online learning resources. Many employees start in entry-level roles and progress to supervisory or management positions, thanks to the hotel’s commitment to recognizing talent and promoting from within. Additionally, being part of the Marriott International family opens doors to positions at other properties worldwide.
What are the key skills and qualifications needed to thrive as a Hotel Front Desk Agent at Sheraton Universal, and why are they important?
To thrive as a Hotel Front Desk Agent at Sheraton Universal, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (PMS), reservation software, and basic office equipment is essential. Excellent communication, problem-solving abilities, and a friendly demeanor help build positive guest experiences and resolve issues effectively. These skills are crucial for ensuring guest satisfaction and smooth hotel operations in a fast-paced hospitality environment.
What is the difference between Sheraton Universal vs Hotel Front Desk Agent?
| Aspect | Sheraton Universal | Hotel Front Desk Agent |
|---|---|---|
| Primary Role | Hotel staff responsible for guest services, check-in/out, and reservations | Frontline staff managing guest check-ins, inquiries, and reservations |
| Credentials | High school diploma; hospitality experience preferred | High school diploma; customer service skills |
| Work Environment | Luxury hotel setting, front desk area | Hotel lobby, front desk |
| Industry Usage | Commonly employed in hotel chains like Sheraton | Standard role across hotels, including Sheraton |
Both roles involve guest interaction and customer service in hotel settings. Sheraton Universal is a specific hotel property, while a Hotel Front Desk Agent is a general job title found across many hotels. The main difference lies in the specific location versus the job function, which remains consistent across the hospitality industry.
More about Sheraton Universal jobs
What cities are hiring for Sheraton Universal jobs?
Cities with the most Sheraton Universal job openings:
What are the most commonly searched types of Sheraton Universal jobs?
The most popular types of Sheraton Universal jobs are:
What states have the most Sheraton Universal jobs?
States with the most job openings for Sheraton Universal jobs include:
What job categories do people searching Sheraton Universal jobs look for?
The top searched job categories for Sheraton Universal jobs are:
Full-time
Medical, Dental, Vision, Life, Retirement
Posted 24 days ago
HEI Hotels & Resorts rating
6.4
Based on 8 frontline employees who took The Breakroom Quiz
Job description
About Us
The Sheraton Orlando Lake Buena Vista Resort is part of a complex of four Marriott Properties in the Lake Buena Vista area. The Sheraton is located in the center of the magic, right between Walt Disney World and Universal Studios. At HEI, we recognize that our enormous success is solely the result of our greatest asset: Our People. Where people work is a choice. Against that choice, our greatest obligation is to ensure day in and day out that our associates have the compensation and benefits they deserve and industry leading tools, training and support that they need to excel. At HEI, simply said, we honor the privilege of our associates choosing us by investing in and making them more valuable.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Compensation
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? No
Overview
Assist Director of Finance in directing the financial activities of the hotel, safeguarding the assets, and preparing all financial reports in accordance with generally accepted accounting principles and HEI Hotels and Resorts Standards.
Financial Management
Accounting Practices, Procedures, and Policies
Accounts Receivable and Cash Flow
Balance Sheet Reconciliation
Management of Department
Qualifications and Skills:
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
The Sheraton Orlando Lake Buena Vista Resort is part of a complex of four Marriott Properties in the Lake Buena Vista area. The Sheraton is located in the center of the magic, right between Walt Disney World and Universal Studios. At HEI, we recognize that our enormous success is solely the result of our greatest asset: Our People. Where people work is a choice. Against that choice, our greatest obligation is to ensure day in and day out that our associates have the compensation and benefits they deserve and industry leading tools, training and support that they need to excel. At HEI, simply said, we honor the privilege of our associates choosing us by investing in and making them more valuable.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Compensation
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? No
Overview
Assist Director of Finance in directing the financial activities of the hotel, safeguarding the assets, and preparing all financial reports in accordance with generally accepted accounting principles and HEI Hotels and Resorts Standards.
Financial Management
- Perform all accounting functions in the event assistance is needed.
- Effectively schedule, monitor, and evaluate controllable departmental expenditures to stay within the restraints of the established budget through: labor management and purchasing control systems
- Establish and monitor scheduling of all accounting associates, including Night Audit.
- Schedule personnel consistent with the volume of business and needs.
- Effectively plan in order to meet demands of both guests and staff.
Accounting Practices, Procedures, and Policies
- Assist in Producing Financial Statements within designated time frame for preliminary distribution to hotel management and to meet HEI Corporate requirements.
- Verify compliance with Finance SOP manual.
- Participate in and critique asset inventories.
- Maintain records storage area in compliance with record retention requirements of relevant government agencies.
- Preparation and knowledge of sales tax returns, as well as any other applicable tax liabilities.
Accounts Receivable and Cash Flow
- Manage and oversee all Accounts Receivable functions, including collection calls as needed.
- Ensure the A/R aging percentages are in compliance with SOP.
- Verify credit cards are processed every night-by-night audit.
- Verify cash deposits are made timely.
Balance Sheet Reconciliation
- Assist Director of Finance with the Reconciliation of balance sheet accounts each period.
- Review any problem accounts with Director of Finance and adjust entries to the general ledger.
Management of Department
- Identify, screen, and attract management candidates from outside the company.
- Train associates in job responsibilities.
- Comply with attendance rules and be available to work on a regular basis.
- Perform any other job-related duties as assigned.
Qualifications and Skills:
- B.S. in Accounting
- One year experience in Hotel or Hospitality related Finance and Accounting
- Knowledge of Hotel Financial Statements and reconciliation of A and L accounts.
- Analytical approach to problems with high regard for detail and accuracy.
- Sound administrative and managerial skills.
- Proficiency in Microsoft Office, advanced Excel skills
- Have proficient training, coaching, and counseling abilities.
- Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
What HEI Hotels & Resorts employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About HEI Hotels
Sourced by ZipRecruiter
Industry
Hospitality services
Company size
1,001 - 5,000 Employees
Headquarters location
Norwalk, CT, US
Year founded
2002