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Shareholder Services Representative Jobs (NOW HIRING)

Comcast

Payment Services Representative

Sandy, UT

$15.25 - $20.75/hr

... our shareholders and members of the communities we serve. Comcast Cable is the nation's largest ... Facilitates interactions with customers in a way that is in accordance with the Company's service ...

Sealaska

Shareholder Development Manager

Juneau, AK · On-site

$95K - $105K/yr

... services departments and external partners to provide the best and most holistic opportunities ... The physical and work environment characteristics described here are representative of those that ...

Woocheen

Shareholder Development Manager

Juneau, AK · On-site

$95K - $105K/yr

... services departments and external partners to provide the best and most holistic opportunities ... The physical and work environment characteristics described here are representative of those that ...

The Howard Hughes Corporation

Community Service Representative The Howard Hughes name is synonymous with entrepreneurial vision ... partners, from consumer to shareholder. We believe in "Thinking Big" at The Howard Hughes ...

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Shareholder Services Representative information

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How much do shareholder services representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for shareholder services representative in the United States is $19.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $22.12 per hour, depending on experience, location, and employer.

What is the difference between Shareholder Services Representative vs Customer Service Representative?

AspectShareholder Services RepresentativeCustomer Service Representative
CredentialsTypically requires financial or securities licenses, relevant certificationsNo specific financial licenses required
Work EnvironmentFinancial firms, investment companies, brokerage firmsVarious industries including retail, telecom, and service sectors
Employer & IndustryFinancial services, investment managementBroad range of industries
Primary FocusHandling shareholder inquiries, account management, transaction processingAssisting customers with product info, issues, and support

Shareholder Services Representatives primarily work in financial firms, focusing on shareholder account management and requiring relevant financial certifications. Customer Service Representatives work across industries, providing general support without specialized financial credentials. While both roles involve client interaction, Shareholder Services Representatives handle investment-related inquiries, making their skills more specialized.

What are the key skills and qualifications needed to thrive as a shareholder services representative?

To thrive as a Shareholder Services Representative, you need a strong understanding of financial products, securities regulations, and customer account management, typically supported by a relevant bachelor's degree. Familiarity with transfer agency systems, CRM software, and sometimes FINRA Series 6 or 7 licenses is important. Excellent communication, problem-solving, and attention to detail help you build trust and efficiently address shareholder inquiries. These competencies ensure accurate transaction processing, regulatory compliance, and high-quality client service in the financial industry.

What is a shareholder services representative?

Shareholder Services Representatives are professionals who assist investors with inquiries and transactions related to their holdings in mutual funds, stocks, or other securities. They handle requests such as account updates, share purchases or redemptions, and provide information about investment products and services. These representatives act as the primary point of contact between shareholders and the investment company, ensuring that all transactions are processed accurately and in compliance with regulations. Their role is essential in maintaining positive relationships with investors and supporting the smooth operation of financial services.

What are some common challenges faced by shareholder services representatives, and how are they addressed on the job?

Shareholder Services Representatives often encounter challenges such as handling complex account inquiries, resolving discrepancies, and managing high call volumes during peak periods (like dividend distributions). To address these, representatives receive in-depth training on financial products, internal systems, and compliance guidelines. They also work closely with other departments—such as fund administration and compliance—to ensure accurate and timely responses, and regularly update their knowledge through ongoing education and team meetings.
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What job categories do people searching Shareholder Services Representative jobs look for? The top searched job categories for Shareholder Services Representative jobs are:
Shareholder Services Representative jobs near you
Infographic showing various Shareholder Services Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $40,709 per year, or $19.6 per hour.

Repair Services Representative - SE Territory

ComSonics

Madison, AL • On-site

$43K - $53K/yr

Full-time

Medical, PTO

Re-posted 13 days ago

Job description

ComSonics is seeking a highly motivated and customer-oriented Repair Services Sales Representative to join our team. In this role, you will be responsible for making in person calls on cable systems within a multi-state territory where you will meet with customers to promote the sale of ComSonics' equipment repair services as well as pick up and ship equipment for repair.
Key Responsibilities:
  • Plan and manage efficient travel routes to maximize customer engagement
  • Pick up, package, and ship equipment to designated repair facilities (minimum every two days)
  • Accurately complete and distribute all required service and shipping documentation
  • Handle and document customer complaints and ensure timely communication internally
  • Provide product demonstrations in support of sales efforts when needed
  • Communicate regularly with internal teams
  • Handle customer inquiries and resolve customer complaints professionally and efficiently.
  • Build and maintain strong customer relationships through excellent communication and follow-up.

Qualifications:
  • High School Diploma or GED required. Associate's degree preferred.
  • One year of sales related experience preferably in the cable industry.
  • Excellent communication and interpersonal skills, both written and verbal.
  • Strong customer service orientation with a focus on customer satisfaction.
  • Excellent problem-solving and conflict resolution skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Strong organizational and time-management skills.
  • Ability to work independently and as part of a team.
  • Must possess a valid driver's license and maintain an acceptable driving record.

What We Offer:
  • Employee Ownership - We are one of the oldest ESOP companies in the U.S.
    • One of the biggest benefits of working at an ESOP company is the sense of ownership. Employees are not just workers; they are shareholders. This creates a sense of pride in the company's success and a stronger connection to the organization. When the company does well, employees can directly benefit through the value of their shares.
  • Opportunities for career growth in a dynamic and innovative environment
  • Comprehensive Health Coverage
  • Wellness Support
  • Paid Time Off

ComSonics is an Equal Opportunity Employer. Qualified candidates will be considered without regard to legally protected characteristics.
In accordance with the Americans with Disabilities Act (ADA), if you require a reasonable accommodation to participate in the application or interview process, please contact Human Resources at (540) 442-3042. We will be glad to assist you.

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