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Shared Services Associate Jobs in Tennessee (NOW HIRING)

Caleres

Sr. HR Generalist- Distribution Center

Lebanon, TN · On-site

$66K - $85K/yr

Coordinate employee changes and organizational activity in partnership with HR Shared Services ... Builds trust with both associates and leaders. * Is visible, approachable, and connected to what is ...

Vanderbilt Health

Family/Guest Srvcs Transporter

Nashville, TN · On-site

$14.25 - $17.50/hr

Patient & Guest Services 30 Job Summary: Assists and transports patients/visitors to and from all ... shared decision making. * The responsibilities listed are a general overview of the position and ...

nasg

TNN2 Manufacturing Engineer

Portland, TN · On-site

$66K - $85K/yr

... with shared services Manufacturing Engineering to ensure operability of all plant production ... Maintain positive associate relations centered on mutual trust, dignity, respect, fairness ...

nasg

Industrial Manufacturing Engineer

Portland, TN · On-site

$64K - $84K/yr

... with shared services Manufacturing Engineering to ensure operability of all plant production ... Maintain positive associate relations centered on mutual trust, dignity, respect, fairness ...

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Shared Services Associate information

What is a shared services associate?

Shared Services Associates are professionals who support various administrative and operational functions within an organization’s shared services center. They typically handle tasks such as payroll processing, accounts payable and receivable, HR support, data management, and customer service. Their role is to streamline processes, improve efficiency, and ensure consistent service delivery across multiple departments. Shared Services Associates often work with different teams to resolve issues and maintain high standards in service quality.

What are the typical responsibilities of a shared services associate?

Shared Services Associates are responsible for handling administrative and transactional tasks such as processing invoices, managing data entry, and supporting HR or finance functions across departments. They play a key role in streamlining processes, ensuring consistency, and reducing duplication of effort within the organization. By providing centralized support, they enable other teams to focus on strategic activities and improve overall operational efficiency. Shared Services Associates often collaborate closely with various departments, which offers valuable exposure and opportunities to learn about different business functions.

What are the key skills and qualifications needed to thrive as a shared services associate?

To thrive as a Shared Services Associate, you need a solid understanding of business administration, attention to detail, and experience with finance or HR processes, often supported by a relevant degree or equivalent experience. Familiarity with enterprise resource planning (ERP) systems like SAP or Oracle, and proficiency in Microsoft Office Suite are typically required. Strong organizational skills, problem-solving abilities, and effective communication help you manage high-volume tasks and collaborate across departments. These skills ensure efficient and accurate service delivery, supporting organizational operations and stakeholder satisfaction.

What is the difference between Shared Services Associate vs Customer Service Representative?

AspectShared Services AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in finance or administrationHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice setting, supporting internal departments like HR, finance, or ITCall centers, retail, or office environments interacting directly with customers
Employer & IndustryCorporate, finance, healthcare, and government sectorsRetail, telecommunications, hospitality, and service industries

Shared Services Associates typically support internal functions within organizations, focusing on administrative and operational tasks, while Customer Service Representatives primarily interact with external customers to resolve issues and provide support. Both roles require strong communication skills but differ in their focus and work environment.

What are the most commonly searched types of Shared Services jobs in Tennessee?

The most popular types of Shared Services jobs in Tennessee are:

What are popular job titles related to Shared Services Associate jobs in Tennessee?

For Shared Services Associate jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Shared Services Associate jobs in Tennessee look for?

The top searched job categories for Shared Services Associate jobs in Tennessee are:

What cities in Tennessee are hiring for Shared Services Associate jobs?

Cities in Tennessee with the most Shared Services Associate job openings:

Shared Services Associate jobs near you
Infographic showing various Shared Services Associate job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 16% Part Time, 1% Temporary, and 5% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Sr. HR Generalist- Distribution Center

Lebanon, TN • On-site

Caleres
Retail • 10K+ employees
Learn more about Caleresexternal

$66K - $85K/yr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Caleres rating

6.6

Company rating: 6.6 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

Job description

Senior Human Resources Generalist
Lebanon, Tennessee | Onsite
If you're an HR professional who likes being close to the business, solving real problems, coaching leaders, and seeing the impact of your work firsthand, this could be the role for you.
We're looking for an experienced Senior Human Resources Generalist to serve as a key HR partner at our Lebanon Distribution Center. This is a highly visible, hands-on role for someone who can move comfortably between strategic conversations with leaders and the day-to-day realities of supporting associates in a fast-paced distribution environment.
You'll partner closely with site leadership and the HR Director to strengthen the associate experience, develop leaders, navigate employee relations, support talent decisions, and ensure our people practices help the operation succeed.
What You'll Do
As the primary onsite HR partner for the Lebanon Distribution Center, you'll have the opportunity to make an impact across the full associate lifecycle. You will:
  • Build strong relationships with site leaders and associates and become a trusted resource for HR guidance, coaching, and problem-solving.
  • Partner with the HR Director and operations leadership to translate business needs into practical people strategies and HR priorities.
  • Lead day-to-day employee relations matters, including workplace concerns, conflict resolution, investigations, performance counseling, and corrective action.
  • Coach frontline and mid-level leaders on performance management, associate development, policy interpretation, and consistent employment decisions.
  • Maintain a regular presence throughout the distribution center, staying connected to the operation and proactively identifying workforce trends, concerns, and opportunities.
  • Support recruiting, interviewing, selection, onboarding, promotions, transfers, and internal movement for hourly and salaried positions.
  • Coordinate employee changes and organizational activity in partnership with HR Shared Services, Payroll, Talent Acquisition, Legal, and other support teams.
  • Help ensure the accuracy of our HR systems, organizational structures, position management, employee data, and required documentation.
  • Conduct workforce and pay audits to identify discrepancies, support internal equity, and maintain accurate employee information.
  • Support separation processes, including exit interviews, documentation, final-pay coordination, and company asset collection.
  • Help bring HR programs, policies, and initiatives to life at the site in a way that is clear, practical, and consistent.
  • Contribute to employee engagement initiatives, HR projects, reporting, process improvements, and broader organizational priorities.

What You Bring
We're looking for someone who is comfortable taking ownership, exercising sound judgment, and operating as a credible HR partner in a busy environment.
Required:
  • 5-7 years of progressive Human Resources experience.
  • Bilingual fluency in English and Spanish required
  • Demonstrated experience independently managing employee relations matters, including investigations, performance concerns, corrective action, and conflict resolution.
  • Experience coaching and advising frontline and mid-level leaders.
  • Strong written and verbal communication skills and the ability to build credibility across all levels of an organization.
  • Strong judgment, problem-solving, and decision-making skills, particularly when handling sensitive or confidential situations.
  • Ability to prioritize competing demands, manage multiple responsibilities, and maintain strong attention to detail.
  • Proficiency with Microsoft Office.

Preferred:
  • HR experience within a distribution center, warehouse, manufacturing, logistics, or other high-volume operational environment.
  • Bachelor's degree in Human Resources, Business Administration, or a related field.
  • Experience with Ceridian Dayforce.

What Success Looks Like
You'll be successful in this role if you are someone who:
  • Builds trust with both associates and leaders.
  • Is visible, approachable, and connected to what is happening in the operation.
  • Can investigate an employee concern thoroughly and objectively while knowing when an issue needs to be escalated.
  • Coaches leaders instead of simply giving them an HR answer.
  • Balances associate advocacy, business needs, consistency, and risk.
  • Notices trends before they become bigger problems.
  • Is comfortable working independently while knowing when to pull in the broader HR team.
  • Enjoys an environment where priorities can change quickly and no two days look exactly the same.

Work Environment
This is an onsite position based at our Lebanon Distribution Center. The role works in both an office and distribution center environment and requires regular visibility and interaction on the production floor.
The position may require lifting up to 50 pounds.

What Caleres employees say

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About Caleres

Sourced by ZipRecruiter

The name Caleres comes from the Latin word calēre meaning to glow with passion or intensity. It’s that passion that helped our founder, George Warren Brown, forever change the way the world felt about fit. Before our company was born, shoemakers typically made the same shoe for both the right and left foot and it was difficult to distinguish shoes made for men and women. As a global footwear company, home to a diverse portfolio of loved and admired brands, Caleres has been ferocious about fit since 1878. The Caleres story is most simply defined by the company's mission: Inspire people to feel great...feet first. This includes creating sustainable value for all our stakeholders. We offer retailers and consumers a carefully cultivated portfolio of leading brands. Outfitted in our brands, customers can step confidently into every aspect of their life.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Saint Louis, MO, US

Year founded

1878

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