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Ecommerce Associate Jobs in Tennessee (NOW HIRING)

Mars

Customer Manager, eCommerce

Franklin, TN · On-site

The eCommerce Customer Manager is a key part of our transformational journey to a digital-first ... Work with over 130,000 diverse and talented Associates, all guided by The Five Principles. * Join a ...

Biltmore Company

$17.09/hr

The E-Commerce Sales Associate is responsible for supporting a world-class behind-the-scenes shopping experience for all guests who visit biltmoreshop.com. The Associate provides administrative and ...

Tidalwave

Ecommerce Fulfillment Associate

Chattanooga, TN · On-site

$14.50 - $17.25/hr

E-Commerce Fulfillment Associate At Tidalwave, we're more than a print shop we're a full-service creative partner helping brands bring their vision to life. Based in Chattanooga, Tennessee, we ...

Tidal Wave

Ecommerce Fulfillment Associate

Chattanooga, TN · On-site

$14.50 - $17.25/hr

E-Commerce Fulfillment Associate At Tidalwave, we're more than a print shop -- we're a full-service creative partner helping brands bring their vision to life. Based in Chattanooga, Tennessee, we ...

Kroger

e-COMMERCE/DEPARTMENT LEAD

Lebanon, TN

Act as the person in charge of the e-Commerce department when the Store e-Commerce manager is unavailable * Assist with scheduling to meet operational and associates' needs * Maintain the intake of ...

Kroger

e-COMMERCE/DEPARTMENT LEAD

Nashville, TN · On-site

Act as the person in charge of the e-Commerce department when the Store e-Commerce manager is unavailable * Assist with scheduling to meet operational and associates' needs * Maintain the intake of ...

Kroger

e-COMMERCE/DEPARTMENT LEAD

Nashville, TN · On-site

$57 - $74.50/hr

Assist the Store e-Commerce manager in managing the day-to-day operation of the store's e-Commerce ... Valuable associate discounts on purchases, including food, travel, technology and so much more.

Kroger

STR MGMT/e-COMMERCE SUPERVISOR

Gallatin, TN · On-site

Responsible for staffing the department and developing associates to achieve desire results ... Ensure that the store e-Commerce department meets/exceeds customer expectations for ease of ...

Biltmore Company

Associate will actively up sell at every opportunity and assist guests with product selections while ensuring all orders meet compliance requirements for shipping. In addition, the E-Commerce Sales ...

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Ecommerce Associate information

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How much do ecommerce associate jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for ecommerce associate in Tennessee is $18.03, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $18.75 per hour, depending on experience, location, and employer.

What is an ecommerce associate?

Ecommerce Associates are professionals responsible for supporting the operations of an online retail business. Their duties typically include managing product listings, processing orders, handling customer inquiries, and assisting with inventory and promotions. They work closely with other teams such as marketing, logistics, and customer service to ensure a smooth online shopping experience. Ecommerce Associates often use various digital tools and platforms to monitor sales performance and help improve the efficiency of the online store.

What are the key skills and qualifications needed to thrive as an ecommerce associate?

To thrive as an Ecommerce Associate, you need a solid understanding of online sales platforms, digital marketing fundamentals, and product listing best practices, typically supported by experience or relevant coursework. Familiarity with ecommerce platforms like Shopify, Magento, or WooCommerce, as well as analytics tools such as Google Analytics, is highly valuable. Strong attention to detail, problem-solving abilities, and effective communication set standout candidates apart in this role. These skills are crucial for optimizing product visibility, driving sales, and ensuring a seamless online shopping experience for customers.

What are some common challenges ecommerce associates face when managing online product listings?

Ecommerce Associates frequently encounter challenges such as maintaining accurate and up-to-date product information, optimizing listings for search visibility, and ensuring consistency across multiple sales channels. They may also need to address inventory discrepancies, manage product images and descriptions, and quickly update listings in response to changes in stock or promotions. Effective communication with cross-functional teams like marketing and inventory management is key to overcoming these challenges and providing a seamless customer experience.

What is the difference between Ecommerce Associate vs Customer Service Representative?

AspectEcommerce AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with e-commerce platformsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline retail settings, warehouses, officesCall centers, retail stores, online support
Industry UsagePrimarily in e-commerce and retail companiesAcross various industries including retail, telecom, and services
Common Search IntentUnderstanding e-commerce roles, job requirementsCustomer support, problem-solving skills

The Ecommerce Associate and Customer Service Representative roles often overlap in customer interaction and basic technical skills. However, Ecommerce Associates focus more on managing online sales, product listings, and order processing within e-commerce platforms. Customer Service Representatives handle customer inquiries, complaints, and support across various channels. Both roles require strong communication skills, but Ecommerce Associates typically need familiarity with e-commerce tools and platforms, making their roles more specialized within online retail environments.

Does ecommerce associate pay well?

Ecommerce associates typically earn hourly wages that are close to minimum wage or slightly above, with average salaries ranging from $12 to $20 per hour depending on experience, location, and company. Advancement opportunities and skill development in areas like inventory management or digital marketing can lead to higher pay over time.

Is e-commerce a stressful job?

E-commerce associates often face stress related to meeting sales targets, managing order fulfillment, and handling customer inquiries in a fast-paced environment. The role requires multitasking, attention to detail, and proficiency with tools like inventory management systems, which can contribute to work-related stress levels.

What are the most commonly searched types of Ecommerce jobs in Tennessee?

The most popular types of Ecommerce jobs in Tennessee are:

What are popular job titles related to Ecommerce Associate jobs in Tennessee?

For Ecommerce Associate jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Ecommerce Associate jobs in Tennessee look for?

The top searched job categories for Ecommerce Associate jobs in Tennessee are:

What cities in Tennessee are hiring for Ecommerce Associate jobs?

Cities in Tennessee with the most Ecommerce Associate job openings:

Ecommerce Associate jobs near you
Infographic showing various Ecommerce Associate job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,509 per year, or $18 per hour.

eCommerce Associate

Nashville, TN • On-site

Dolly's Life of Many Colors Museum
See more jobs at Dolly's Life of Many Colors Museumexternal

$15.50 - $18.25/hr

Full-time

Medical, Dental, Vision

Posted 19 days ago

Job description

Job Description - eCommerce Associate
Job Title: eCommerce Associate
Reports to: Operations Manager
Department: Warehouse Operations
Location: Antioch, Tennessee
FLSA Status: Hourly/Full time
About CTK Enterprises
CTK Enterprises is a global talent management company that represents global musical icons, and they are experts in music, TV, film, publishing, Marketing, touring, and branding. Through sister-company NOZ Entertainment, CTK is able to offer full scale TV and film production services in-house, with four high-quality sound stages that have one ton hanging capacity, silent HVAC, and soundproofing.
The organization is currently expanding its portfolio to include a new museum, premium retail and entertainment operations, and other experiential ventures. CTK Enterprises values a strong culture built on teamwork, accountability, pride in execution, and is dedicated to creating environments where both employees and guests feel welcomed and inspired.
Position Summary
The eCommerce Associate is responsible for the accurate and timely fulfillment of online customer orders, including order processing, picking, packing, shipping, customer service support, and inventory coordination.
This role works closely with warehouse and retail operations to ensure e-commerce orders are fulfilled to a high standard and that customers receive the correct merchandise on time. The position requires strong attention to detail, comfort working with computer systems, and a commitment to delivering an excellent customer experience.
Key Responsibilities
Order Fulfillment
  • Process and fulfill online customer orders accurately and within established service-level expectations.
  • Pick merchandise accurately from designated inventory locations and verify items, quantities, and order details.
  • Pack orders securely and professionally to protect merchandise and provide a positive customer experience.
  • Prepare shipping labels, documentation, and packages for carrier pickup.
  • Monitor orders through the fulfillment process and identify delays, exceptions, or incomplete orders.

eCommerce Systems and Order Management
  • Use e-commerce, order management, inventory, shipping, and point-of-sale systems as required.
  • Enter and maintain order information accurately and follow established procedures for order changes, cancellations, and exceptions.
  • Assist with tracking shipments and resolving basic fulfillment issues.
  • Maintain accurate records and communicate system or process issues to the Operations Manager.

Inventory and Warehouse Coordination
  • Coordinate with warehouse associates to locate, replenish, and fulfill merchandise for online orders.
  • Monitor product availability and communicate inventory discrepancies or low-stock conditions.
  • Assist with cycle counts, inventory audits, and reconciliation activities as assigned.
  • Ensure merchandise is handled, labeled, stored, and packed properly to minimize damage and errors.

Customer Experience Support
  • Respond professionally to basic customer inquiries related to orders, shipping, returns, and merchandise availability as assigned.
  • Escalate complex customer issues, refunds, damaged shipments, or policy exceptions to the appropriate manager.
  • Help ensure every order reflects the museum's standards for quality, accuracy, and presentation.

Shipping and Operational Support
  • Prepare daily shipments and coordinate packages with carriers such as UPS and FedEx.
  • Assist with inbound receiving, merchandise transfers, retail replenishment, and other warehouse activities during periods of high demand.
  • Support seasonal peaks, promotions, product launches, special events, and other operational priorities.
  • Maintain a clean, organized, and safe work area and follow all company safety procedures.

Qualifications
Required
  • High school diploma or equivalent.
  • Previous e-commerce, retail, warehouse, fulfillment, or customer service experience is a plus.
  • Basic computer skills and ability to learn new software and systems.
  • Strong attention to detail and accuracy.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Strong written and verbal communication skills.
  • Ability to work independently and as part of a team.
  • Reliable attendance and punctuality.

Preferred
  • Experience with Shopify, WooCommerce, BigCommerce, or another e-commerce platform.
  • Experience with order management, shipping, inventory, POS, or warehouse management systems.
  • Experience with UPS, FedEx, or other shipping platforms.
  • Experience supporting a high-volume retail or e-commerce operation.

Physical Requirements
  • Ability to consistently lift 40-50 lbs.
  • Frequent standing, walking, bending, reaching, lifting, and repetitive packing activities.
  • Ability to work in varying temperatures depending on warehouse conditions.

Key Competencies
  • Attention to detail
  • Customer service
  • Order accuracy
  • Organization and time management
  • Computer and systems proficiency
  • Teamwork and collaboration
  • Problem solving
  • Pride in workmanship

Work Environment
  • This position operates primarily in a warehouse and fulfillment environment with exposure to moving equipment and varying noise levels. Safety equipment may be required.

Compensation and Benefits
  • Competitive hourly rate commensurate with experience.
  • Medical, Dental, and Vision insurance.

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