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Ecommerce Assistant Jobs in Tennessee (NOW HIRING)

Goodwill

eCommerce Team Member I

Nashville, TN · On-site

ECommerce Team Member I This is an in-person position and requires physical attendance in our ... Teamwork - Works well with others and makes valued contributions to the outputs of others to assist ...

Alumni Hall

Ecommerce & Receiving Keyholder

Farragut, TN · On-site

$12.25 - $15.25/hr

... Assist on the sales floor when needed. • Be involved in the inventory management process ... that all Ecommerce orders are filled and processed in a timely manner per company standards (as ...

Kroger

e-COMMERCE/CLERK

Tullahoma, TN · On-site

$13.50 - $16.75/hr

Learn and adapt to new and improved processes * Assist in training new e-Commerce team members * Meet/exceed productivity standards * Ability to work cooperatively in high paced and sometimes ...

New

SomethingInked

Customer Service Rep - eCommerce

Nashville, TN · On-site

$15.50 - $21/hr

The eCommerce Customer Service Representative will assist the Director of eCommerce & Web Services with day-to-day activities mainly associated with communicating directly with online customers via ...

Kroger

e-COMMERCE/DEPARTMENT LEAD

Nashville, TN · On-site

$57 - $74.50/hr

Assist the Store e-Commerce manager in managing the day-to-day operation of the store's e-Commerce department. Demonstrate the company's core values of respect, honesty, integrity, diversity ...

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Ecommerce Assistant information

See Tennessee salary details

$8

$17

$24

How much do ecommerce assistant jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for ecommerce assistant in Tennessee is $17.02, according to ZipRecruiter salary data. Most workers in this role earn between $14.31 and $19.41 per hour, depending on experience, location, and employer.

What does an ecommerce assistant do?

An Ecommerce Assistant supports the day-to-day operations of an online store, including product listings, order processing, inventory management, and customer service. They help optimize website content, monitor sales performance, and assist with digital marketing efforts such as social media and email campaigns. Their role is crucial in ensuring smooth operations and enhancing the customer shopping experience.

What are the key skills and qualifications needed to thrive as an ecommerce assistant?

To thrive as an Ecommerce Assistant, you need a solid understanding of online retail operations, product listing, inventory management, and basic digital marketing principles, often supported by experience or coursework in business or marketing. Familiarity with ecommerce platforms like Shopify, WooCommerce, or Magento, as well as basic proficiency in Microsoft Excel and possibly data analytics tools, is commonly required. Strong organizational skills, attention to detail, and effective communication are important soft skills that help in managing multiple tasks and collaborating with team members. These combined skills ensure smooth online store operations, accurate product presentation, and effective support for sales and marketing initiatives.

What qualifications do you need for e-commerce?

For an e-commerce assistant role, relevant qualifications typically include a high school diploma or equivalent, basic computer skills, familiarity with e-commerce platforms like Shopify or Amazon, and good communication skills. Some positions may prefer experience with digital marketing, data entry, or customer service, but formal certifications are not always required.

What are the most commonly searched types of Ecommerce jobs in Tennessee?

The most popular types of Ecommerce jobs in Tennessee are:

What are popular job titles related to Ecommerce Assistant jobs in Tennessee?

For Ecommerce Assistant jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Ecommerce Assistant jobs in Tennessee look for?

The top searched job categories for Ecommerce Assistant jobs in Tennessee are:

What cities in Tennessee are hiring for Ecommerce Assistant jobs?

Cities in Tennessee with the most Ecommerce Assistant job openings:

Ecommerce Assistant jobs near you
Infographic showing various Ecommerce Assistant job openings in Tennessee as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $35,402 per year, or $17 per hour.

eCommerce Team Member II

Goodwill Industries of Middle Tennessee

Nashville, TN • On-site

Full-time

Re-posted 25 days ago

Goodwill Industries Of Middle Tennessee rating

6.8

Company rating: 6.8 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

412th of 777 rated non-profit organizations

Job description

Job Location
Cockrill Bend-eCommerce
Job Summary:
THIS IS AN IN-PERSON POSITION AND REQUIRES PHYSICAL ATTENDANCE IN OUR NASHVILLE, TN FACILITY.
The eCommerce Team Member II assists the leadership team in reaching the operational goals of the site by functioning in various capacities within the eCommerce location.
The eCommerce Team Member II must be proficient in at least 3-5 production and/or supporting roles within the eCommerce department, consistently exceeding standard production quality and quantity requirements. Under the direction of leadership, is responsible for peer-to-peer teaching and mentoring of other team members in a non-supervisory capacity, monitoring the work area communicating to leadership any concerns, trends, and opportunities, and assisting with product flow.
The environment is production-focused and safety-focused with a culture that values mutual respect, support, growth, positive team spirit, and family. The expectation of every team member is to demonstrate these values and promote a respectful, positive culture within the team. All positions have hourly quotas to reach.
The eCommerce Team Member II will promote a positive work environment that celebrates our vision, mission and core values of Teamwork, Respect, Uprightness and Empowerment in every action and interaction with team members, donors, customers, management and persons served.
Job Description
Essential Functions
  • Sorts and prepares incoming products for online sale according to department guidelines, accurately completing computerized forms with appropriate details. Identifies and communicates concerns, trends, and opportunities regarding incoming products. Under the direction of leadership, may communicate feedback to store agents in a respectful and professional manner.
  • Takes representative photographs that accurately convey product information and condition details.
  • Uses appropriate SEO keywords in auction titles and includes relevant product information and specific condition details in auction descriptions.
  • Valuates donations and inspects for quality/condition to determine appropriateness for online sales.
  • Ensures posted items follow all applicable marketplace guidelines, GISD's policies/procedures, and state/federal laws.
  • Accurately stocks, picks, packages, and ships products according to department guidelines. Accurately sorts, prioritizes, and prints orders.
  • Accurately selects appropriate box size and packing materials to guard against product breakage in transit, without generating excessive material and postage costs.
  • Addresses a variety of customer inquiries according to department guidelines; monitors trends in customer inquiries and communicates concerns, trends, and opportunities to leadership.
  • Properly uses/maintains equipment and follows safety guidelines when processing and moving products.
  • Keeps all workstations and processing areas clean and organized. Completes general warehouse housekeeping duties as assigned. Continuously monitors the work area for safety compliance and promptly reports concerns to leadership.
  • Performs proficiently in at least 3-5 production and/or supporting roles in the eCommerce department, consistently exceeding minimum production quantity and quality requirements; and maintains consistent work pace for the entirety of the shift.
  • Flexes between tasks and/or departments as directed with a cheerful and positive attitude.
  • Under the direction of leadership, provides skills training and mentoring to other team members in a respectful and professional manner.
  • Under the direction of leadership, distributes information and educational tools to team members. Leads team training/refreshing meetings and informational sessions.
  • Follows direction and completes other miscellaneous duties/tasks as assigned.
  • Other duties as assigned by management.

Minimum Qualifications
Required Skills
Education
  • High School Diploma or GED preferred.

Experience
  • 1 year of eCommerce experience in a donation-based environment preferred.
  • Moderate computer experience in programs/software related to the eCommerce work processes.
  • Willingness to follow directions to learn new skills and apply them in daily work.
  • Demonstrated excellence working with people of diverse backgrounds, abilities, and ethnicities in a respectful and team-oriented manner.

Knowledge /Skills
  • Industry Expertise - Has demonstrated proficiency in a fast-paced/production-oriented eCommerce environment with a focus on process, safety, and quality. Is adept at reaching and maintaining quantity/quality requirements.
  • Teamwork - Consistently works well with others and makes valued contributions to the outputs of others in order to assist the team or project in achieving the required outputs. Has demonstrated excellence in treating all team members with respect and dignity.
  • Ethical - Adheres to procedures and protocol, including maintaining confidentiality in passwords, logging on and off procedures, and adhering to Goodwill's values.
  • Attention to Detail - Attends to details and pursues quality in accomplishing tasks, including safety awareness and effectively encourages others to do the same. Seeks out continuous improvement opportunities and effectively communicates with leadership.
  • Informed Decision Making - Identifies and comprehends issues, problems, and opportunities; compares data from different sources to draw conclusions; uses effective approaches for choosing a course of action or developing appropriate solutions; takes action that is consistent with available facts, constraints, and probable consequences.
  • Mathematical Aptitude - Adds and subtracts two-digit numbers and multiplies and divides with 10s and 100s. Is able to perform these operations using units of American money and weight measurement, volume, and distance.
  • Technical Knowledge - Proficient computer and/or mobile device skills, specifically those software programs related to eCommerce daily business.
  • Communication Skills - Articulates thoughts and expresses ideas effectively using oral, written, visual, and non-verbal communication skills, as well as listening skills to comprehend customers' needs. Delivers information in person, in writing, and in a digital world.
  • Continuous Learning - Takes initiative in stimulating and enhancing personal knowledge, skills, and abilities. Remains open and willing to receive and apply feedback to continually improve and advance one's skills.
  • Safety Awareness - Recognizes the risks in activities, applies the right measures to control and manage those risks, and ensures all safety protocols are followed.
  • Strong Work Ethic - Demonstrates a high degree of professionalism, has a drive to succeed at any task, produces consistent and high-quality work, is organized and timely, values good attendance and punctuality, and works with minimal supervision. Builds trust with team members and leadership. Teaches and inspires others to make a positive impact within the team.
  • Customer Focus - Identifies customers, both internal and external. Comprehends and relates with customers in an impartial, unbiased yet effective and balanced manner; builds and maintains customer satisfaction with the products and services offered by the organization.

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