ZipRecruiter

Log In

1

Shared Service Jobs in Chicago, IL (NOW HIRING)

CFS

AR and AP

Chicago, IL · On-site

$2.0K/wk

As a Senior Shared Services Analyst , you will play a key role in identifying process inefficiencies, resolving complex operational challenges, and partnering with stakeholders across finance ...

Perk

Lead Solutions Consultant - US

Chicago, IL · On-site

Act as the internal subject matter expert on complex customer setups, including multi-entity ERP environments, shared service center operations, and global rollouts. * Lead architectural discussions ...

ZF

Finance/AcctTeamLead/Sup-Gen

Vernon Hills, IL · On-site

$98K - $123K/yr

Collaboration with Shared Services / Global Finance Your profile as an Accounting & Finance Principal/Lead * Master's degree in Finance, Accounting, Economics, Business Administration, or a related ...

Perk

Lead Solutions Consultant - US

Chicago, IL · On-site

$140K - $165K/yr

Act as the internal subject matter expert on complex customer setups, including multi-entity ERP environments, shared service center operations, and global rollouts. * Lead architectural discussions ...

Robert Half

Accounting Supervisor

Chicago, IL · On-site

Work directly with the corporate accountant and shared service center to manage/coordinate month end close * Prepare monthly and quarterly journal entries and account recs for the corporate general ...

ZF Group

Finance/AcctTeamLead/Sup-Gen

Vernon Hills, IL · On-site

$98K - $123K/yr

Collaboration with Shared Services / Global Finance Your profile as an Accounting & Finance Principal/Lead * Master's degree in Finance, Accounting, Economics, Business Administration, or a related ...

Rohrer

Senior Financial Analyst

Addison, IL · On-site

$85K - $106K/yr

Key Responsibilities • Coordinate the annual planning cycle and forecasting process. • Support corporate and shared service leaders with cost center reporting, analysis, and capital spending. • ...

Robert Half

Senior Accountant

Chicago, IL · On-site

$76K - $95K/yr

Responsibilities · Perform monthly close activities including but not limited to: · Prepare monthly financial reporting package to executive management · Work directly with the shared service ...

previous page

Showing results 41-60

All JobsShared Service JobsShared Service Jobs in Chicago, IL

Shared Service information

See Chicago, IL salary details

$12

$23

$40

How much do shared service jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for shared service in Chicago, IL is $23.73, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $28.22 per hour, depending on experience, location, and employer.

What is a shared service?

Shared services refer to the consolidation of business operations that are used by multiple parts of the same organization. Typically, functions like human resources, finance, IT, or procurement are centralized to improve efficiency, reduce costs, and ensure consistency across the company. By pooling resources and standardizing processes, organizations can streamline workflows and focus more on their core activities. Shared services can be managed internally or outsourced to third-party providers. This model is commonly used in large organizations looking to optimize their support functions.

How does working in a shared service role typically involve collaboration across different departments?

In a Shared Service role, you will frequently collaborate with multiple departments such as HR, finance, procurement, and IT to deliver standardized processes and services. This cross-functional interaction is essential for streamlining operations, resolving issues, and ensuring consistency across the organization. You can expect to participate in regular meetings, handle inquiries from various teams, and contribute to process improvement initiatives, which can provide valuable exposure to diverse business functions. This collaborative environment not only develops your communication and problem-solving skills but also opens up opportunities for career growth within different areas of the organization.

What are the key skills and qualifications needed to thrive in a shared service role, and why are they important?

To thrive in a Shared Services role, you need strong analytical abilities, process improvement knowledge, and a relevant educational background such as business administration or finance. Familiarity with ERP systems like SAP or Oracle, and certifications in Lean Six Sigma or process management are often required. Excellent communication, customer service orientation, and teamwork are essential soft skills to effectively support internal clients and collaborate across departments. These skills ensure efficiency, consistency, and high-quality service delivery across the organization.

What is the difference between Shared Service vs Customer Service Representative?

AspectShared ServiceCustomer Service Representative
CredentialsVaries; often includes business or industry-specific certificationsHigh school diploma or equivalent; some roles may require customer service training
Work EnvironmentCentralized corporate offices, multiple departmentsCall centers, retail locations, or online support channels
Employer & Industry UsageLarge corporations across various industriesRetail, telecommunications, finance, and service sectors
Common Search & ComparisonYesYes

Shared Service roles focus on consolidating support functions like HR, finance, or IT within a company, often in a centralized setting. Customer Service Representatives directly interact with customers to resolve issues or provide information. While both roles involve service delivery, Shared Service is more internally focused on supporting business operations, whereas Customer Service Representatives primarily serve external clients.

What are examples of shared services?

Shared services in a job context refer to centralized functions that support multiple departments within an organization, such as human resources, finance, IT, and procurement. These services are designed to improve efficiency and reduce costs by consolidating common functions into a single unit. Employees working in shared services often use specialized tools and processes to deliver consistent support across the organization.

What are the most commonly searched types of Shared Service jobs in Chicago, IL?

The most popular types of Shared Service jobs in Chicago, IL are:

What are popular job titles related to Shared Service jobs in Chicago, IL?

For Shared Service jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Shared Service jobs in Chicago, IL look for?

The top searched job categories for Shared Service jobs in Chicago, IL are:

Shared Service jobs near you
Infographic showing various Shared Service job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $49,355 per year, or $23.7 per hour.

People Experience Lead, Chicago HQ & Global Functions

Mondelez International

Chicago, IL • On-site

$97K - $133K/yr

Full-time

Medical, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Mondelez International rating

6.8

Company rating: 6.8 out of 10

Based on 151 frontline employees who took The Breakroom Quiz

251st of 440 rated food and drinks producers

Job description


Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Matter.
The People Experience Lead is responsible for the end-to-end HR service delivery, acting as the interface between the functions/site on one side and shared services center/ workstream leads on the other. The Lead is responsible for continuously improving the employee experience for the Functions/ Chicago HQ site, driving and enabling self-service, supporting People Leads of Global functions & HQ HR Operations, flagging key business requirements as well as building strong relationships with Functions and People Services stakeholders.
Key Responsibilities:
  • Collaborates across the BU to ensure People Services strategy is aligned to the BU needs and drives the strategy implementation at BU/Functional/ site level.
  • Responsible for the end-to-end HR service delivery (ongoing onboarding, local learning delivery, time & attendance, performance management, ER/ LR, local query resolution etc..) for the BU/Functional/ site level.
  • Key point of contact to employee and managers for HR related queries, self-service transactions, HR portal navigation, policy interpretation and process support requiring face-to-face interaction and hard copy documentation. Acts as a key interface between the business unit and shared service center; promoting self-service, flagging BU requirements to SSC and advising the Business on SSC support.
  • Leads BU Squads consisting of local People Experience Advisors, Talent Acquisition Lead/ Advisors as well as centrally located Employee Life Events teams to ensure BU needs are met in an efficient and effective way.
  • Leads and oversees Employee Relations service delivery where not supported by Shared Services/ delivered by the People Experience Advisors.
  • Promotes the HR operating model within the BU and seeks the right balance between efficient service delivery and tailored employee experience. Acts as point of escalation for Functional Leadership Team, Uses Business Unit knowledge to identify specific BU requirements and applies this in service delivery.
  • Continuous Improvement: Responsible for application of the service delivery model and end-to-end process framework for the BU; driving continuous improvement through benchmarking, to provide efficient, effective, and compliant People Services, with an employee driven culture. Takes a continuous improvement focus to ensure great employee experience for all employees within a BU as well as more and more efficient service delivery.

Support to People Lead responsibilities - Chicago HQ & Global Functions
  • People Strategy & Operating plan, Org design and Structure, Workforce planning: Support towards review of external & internal practice and analytics. Proactively engage during Org design planning and implementation phase.
  • Support towards Tracking on the organization dynamics & analytics along the year.
  • Strategic Talent Management: Promote Self-service and provide STR Analytics support to PL's as needed and build capability to navigate Workday. Support PL's towards End of program placement as part of Early careers program.
  • Culture & Engagement: Support PL's towards driving Engagement participation, communication, focus group discussions, Engagement activation via site specific Culture/ ERG activities, Townhalls coordination, neighborhood partnerships etc.
  • Capability & Life cycle events: Support PL's in key Capability program delivery & activation, JBA refresh, PT Careers, People Team site updates & communication

Qualifications:
  • Bachelor's degree, (preferred specialization will be HR, psychology, Management information systems)
  • At least 5 yrs of experience (HR business partnering, Talent Mgmt., Talent Acquisition, People Services/operations etc..)
  • Working in a project-driven organization
  • Managing multiple and diverse stakeholders
  • Previous HR Experiences (HRBL/TA/ PE/COE)
  • Change management and governance processes.
  • Influencing and communicating with others
  • Presentation skills
  • Compliance and controls (experience in audits or part of programs)
  • Working effectively in a constantly changing environment and using initiative and personal resourcefulness

Salary and Benefits:
The base salary range for this position is $97,300 to $133,815; the exact salary depends on several factors such as experience, skills, education and location. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with possibility for overachievement based on performance and company results.In addition, Mondelez International offers the following benefits: health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education related programs, paid holidays and vacation time. Some of these benefits have eligibility requirements. Many of these benefits are subsidized or fully paid for by the company.
Within Country Relocation support available and for candidates voluntarily moving internationally some minimal support is offered through our Volunteer International Transfer Policy
Business Unit Summary
The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, weproduce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands-including Oreo and Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products -are close at hand for our consumers across the country.
Mondelēz Global LLC is an Equal Opportunity Employer/Protected Veterans/Persons with Disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.
For more information about your Federal rights, please see eeopost.pdf; EEO is the Law Poster Supplement; Pay Transparency Nondiscrimination Provision; Know Your Rights: Workplace Discrimination is Illegal
Job Type
Regular
Experience Management
Global Business Services

What Mondelez International employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Mondelez International logo

About Mondelez International

Sourced by ZipRecruiter

Mondelez International, headquartered in Chicago, IL, US, is a leading player in the global snack industry. Known for creating moments of joy in 160 countries, the company specializes in the production and distribution of biscuits, chocolates, gum, candy, cheese and grocery products. Mondelez International was formed in 2012 following the split of Kraft Foods Inc., with the aim to build the best snacking company in the world. The company’s mission centers on leading the future of snacking by offering the right snack, for the right moment, made the right way. Significant accomplishments include owning some of the world's favorite brands including Oreos, Cadbury, Trident, and Toblerone, and being recognized for reducing environmental footprints and championing sustainable ingredient sourcing.

Industry

Food and drink manufacturing

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

Year founded

1903

View All Mondelez International Jobs

Apply