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Shared Service Jobs in Chicago, IL (NOW HIRING)

AP Manager, Shared Services

Aurora, IL · On-site

$104K - $116K/yr

Our company is migrating to a Shared Service model and this role will be pivotal is establishing the new accounts payable processes for the company within the Shared Service function. AP Manager Roll ...

Job Title: Shared Services Manager Job Location: Chicago, IL; Houston, TX; or Philadelphia, PA THIS IS WHAT YOU WILL DO... You will provide Consulting services on the design, build, and ...

Job Title: Shared Services Manager Job Location: Chicago, IL; Houston, TX; or Philadelphia, PA THIS IS WHAT YOU WILL DO... You will provide Consulting services on the design, build, and ...

Shared Services Analyst

Joliet, IL · On-site

$73K - $83K/yr

Shared Services Analyst: Unlock Insights, Optimize Logistics! Are you a data whiz with a passion ... Customer Service & Data Analytics: Identify opportunities to improve service for consignee and ...

AP Manager

Aurora, IL · On-site

$64K - $89K/yr

AP Manager, Shared Services Title: AP Manager Reports to: Manager - Shared Services Rensa Filtration is looking for an Accounts Payable (AP) Manager to join our organization. Our company is migrating ...

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Shared Service information

See Chicago, IL salary details

$12

$23

$40

How much do shared service jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for shared service in Chicago, IL is $23.73, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $28.22 per hour, depending on experience, location, and employer.

What is a shared service?

Shared services refer to the consolidation of business operations that are used by multiple parts of the same organization. Typically, functions like human resources, finance, IT, or procurement are centralized to improve efficiency, reduce costs, and ensure consistency across the company. By pooling resources and standardizing processes, organizations can streamline workflows and focus more on their core activities. Shared services can be managed internally or outsourced to third-party providers. This model is commonly used in large organizations looking to optimize their support functions.

How does working in a shared service role typically involve collaboration across different departments?

In a Shared Service role, you will frequently collaborate with multiple departments such as HR, finance, procurement, and IT to deliver standardized processes and services. This cross-functional interaction is essential for streamlining operations, resolving issues, and ensuring consistency across the organization. You can expect to participate in regular meetings, handle inquiries from various teams, and contribute to process improvement initiatives, which can provide valuable exposure to diverse business functions. This collaborative environment not only develops your communication and problem-solving skills but also opens up opportunities for career growth within different areas of the organization.

What are the key skills and qualifications needed to thrive in a shared service role, and why are they important?

To thrive in a Shared Services role, you need strong analytical abilities, process improvement knowledge, and a relevant educational background such as business administration or finance. Familiarity with ERP systems like SAP or Oracle, and certifications in Lean Six Sigma or process management are often required. Excellent communication, customer service orientation, and teamwork are essential soft skills to effectively support internal clients and collaborate across departments. These skills ensure efficiency, consistency, and high-quality service delivery across the organization.

What is the difference between Shared Service vs Customer Service Representative?

AspectShared ServiceCustomer Service Representative
CredentialsVaries; often includes business or industry-specific certificationsHigh school diploma or equivalent; some roles may require customer service training
Work EnvironmentCentralized corporate offices, multiple departmentsCall centers, retail locations, or online support channels
Employer & Industry UsageLarge corporations across various industriesRetail, telecommunications, finance, and service sectors
Common Search & ComparisonYesYes

Shared Service roles focus on consolidating support functions like HR, finance, or IT within a company, often in a centralized setting. Customer Service Representatives directly interact with customers to resolve issues or provide information. While both roles involve service delivery, Shared Service is more internally focused on supporting business operations, whereas Customer Service Representatives primarily serve external clients.

What are examples of shared services?

Shared services in a job context refer to centralized functions that support multiple departments within an organization, such as human resources, finance, IT, and procurement. These services are designed to improve efficiency and reduce costs by consolidating common functions into a single unit. Employees working in shared services often use specialized tools and processes to deliver consistent support across the organization.

What are the most commonly searched types of Shared Service jobs in Chicago, IL?

The most popular types of Shared Service jobs in Chicago, IL are:

Infographic showing various Shared Service job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $49,355 per year, or $23.7 per hour.

AP Manager, Shared Services

RENSA FILTRATION INC

Aurora, IL • On-site

$104K - $116K/yr

Full-time

Posted 29 days ago


Job description

Title: AP Manager

Reports to: Manager – Shared Services

Rensa Filtration is looking for an Accounts Payable (AP) Manager to join our organization. Our company is migrating to a Shared Service model and this role will be pivotal is establishing the new accounts payable processes for the company within the Shared Service function.

AP Manager Roll Overview:

The AP Manager will lead the Accounts Payable team within the shared service center. Reporting to the Manager of Shared Services, this role is responsible for overseeing all aspects of the AP function, including vendor establishment, accurate and timely processing of invoices, payment of accounts payable, compliance with company policies, fostering strong vendor relationships. The AP leader will oversee the establishment of the AP shared services function, including the documentation and rollout of a standardized AP process and the hiring and onboarding of additional team members.

Key Responsibilities:

  • Play a leading role in the design and roll-out of a standardized AP process across the business.
  • Oversee daily operations of the Accounts Payable department, ensuring timely and accurate processing of invoices and payments.
  • Develop, implement and refine standardized AP policies and procedures within the shared service center framework to ensure timely and accurate vendor payments.
  • Leverage NetSuite and IFS ERP systems to improve AP efficiency and reduce manual intervention.
  • Manage vendor relationships, addressing inquiries, resolving disputes, and ensuring compliance with payment terms.
  • Lead, mentor, and develop the AP team, fostering a culture of accountability and excellence.
  • Support month-end and year-end closing activities, including reconciliations and reporting.
  • Monitor and analyze AP metrics, such as invoice processing time, cost per invoice, and payment accuracy, to drive continuous improvement.
  • Prepare and present AP performance reports to senior management.

Required Skills/Abilities:

  • Strong leadership and team management skills, with experience in mentoring and developing staff.
  • In-depth knowledge of AP processes, policies, and best practices, including procure-to-pay workflows.
  • Proficiency in AP automation tools and ERP systems (e.g., IFS, Netsuite), with the ability to leverage system capabilities for process improvements.
  • Analytical skills to monitor KPIs and identify areas for process improvement.
  • Excellent communication and interpersonal skills for vendor and cross-departmental collaboration.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Strong understanding of internal controls, compliance, and regulatory requirements.

Education and Experience:

  • Education: Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
  • Years of Experience: Minimum of 7-10 years of experience in Accounts Payable, with at least 3 years in a managerial role.
  • Type of Experience: Experience in a shared service center or centralized AP function is highly preferred. Proven track record of implementing process improvements and driving automation in AP operations.

Physical Requirements:

  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to access and navigate the production facility.
  • Must be able to lift 15 pounds at a time.