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Shared Service Jobs in Chicago, IL (NOW HIRING)

MedHQ

Controller

Westchester, IL · Remote

$120K - $140K/yr

Ensure accurate revenue recognition across MedHQ's shared service model -- RCM, HR client services, accounting services, and advisory. * Partner with HR/People Ops on payroll accounting accuracy ...

MedHQ

Controller

Westchester, IL · Remote

Ensure accurate revenue recognition across MedHQ's shared service model -- RCM, HR client services, accounting services, and advisory. * Partner with HR/People Ops on payroll accounting accuracy ...

Vantive

Director of Treasury Accounting

Deerfield, IL · On-site

Lead managers, senior professionals, and shared service partners supporting global treasury accounting operations. Treasury Accounting Strategy and Governance * Define the global treasury accounting ...

Vantive

Director of Treasury Accounting

Deerfield, IL · On-site

Lead managers, senior professionals, and shared service partners supporting global treasury accounting operations. Treasury Accounting Strategy and Governance * Define the global treasury accounting ...

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Showing results 21-40

All JobsShared Service JobsShared Service Jobs in Chicago, IL

Shared Service information

See Chicago, IL salary details

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$23

$40

How much do shared service jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for shared service in Chicago, IL is $23.73, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $28.22 per hour, depending on experience, location, and employer.

What is a shared service?

Shared services refer to the consolidation of business operations that are used by multiple parts of the same organization. Typically, functions like human resources, finance, IT, or procurement are centralized to improve efficiency, reduce costs, and ensure consistency across the company. By pooling resources and standardizing processes, organizations can streamline workflows and focus more on their core activities. Shared services can be managed internally or outsourced to third-party providers. This model is commonly used in large organizations looking to optimize their support functions.

How does working in a shared service role typically involve collaboration across different departments?

In a Shared Service role, you will frequently collaborate with multiple departments such as HR, finance, procurement, and IT to deliver standardized processes and services. This cross-functional interaction is essential for streamlining operations, resolving issues, and ensuring consistency across the organization. You can expect to participate in regular meetings, handle inquiries from various teams, and contribute to process improvement initiatives, which can provide valuable exposure to diverse business functions. This collaborative environment not only develops your communication and problem-solving skills but also opens up opportunities for career growth within different areas of the organization.

What are the key skills and qualifications needed to thrive in a shared service role, and why are they important?

To thrive in a Shared Services role, you need strong analytical abilities, process improvement knowledge, and a relevant educational background such as business administration or finance. Familiarity with ERP systems like SAP or Oracle, and certifications in Lean Six Sigma or process management are often required. Excellent communication, customer service orientation, and teamwork are essential soft skills to effectively support internal clients and collaborate across departments. These skills ensure efficiency, consistency, and high-quality service delivery across the organization.

What is the difference between Shared Service vs Customer Service Representative?

AspectShared ServiceCustomer Service Representative
CredentialsVaries; often includes business or industry-specific certificationsHigh school diploma or equivalent; some roles may require customer service training
Work EnvironmentCentralized corporate offices, multiple departmentsCall centers, retail locations, or online support channels
Employer & Industry UsageLarge corporations across various industriesRetail, telecommunications, finance, and service sectors
Common Search & ComparisonYesYes

Shared Service roles focus on consolidating support functions like HR, finance, or IT within a company, often in a centralized setting. Customer Service Representatives directly interact with customers to resolve issues or provide information. While both roles involve service delivery, Shared Service is more internally focused on supporting business operations, whereas Customer Service Representatives primarily serve external clients.

What are examples of shared services?

Shared services in a job context refer to centralized functions that support multiple departments within an organization, such as human resources, finance, IT, and procurement. These services are designed to improve efficiency and reduce costs by consolidating common functions into a single unit. Employees working in shared services often use specialized tools and processes to deliver consistent support across the organization.

What are the most commonly searched types of Shared Service jobs in Chicago, IL?

The most popular types of Shared Service jobs in Chicago, IL are:

What are popular job titles related to Shared Service jobs in Chicago, IL?

For Shared Service jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Shared Service jobs in Chicago, IL look for?

The top searched job categories for Shared Service jobs in Chicago, IL are:

Shared Service jobs near you
Infographic showing various Shared Service job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $49,355 per year, or $23.7 per hour.

Manager of Scheduling & Coordination Shared Services

United Woundcare Institute

Naperville, IL

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Job description

Description
We are seeking an experienced and dynamic Manager, Scheduling & Coordination Shared Services to lead our centralized scheduling and referral coordination team. This leader will oversee the day-to-day operations of our Scheduling & Referral Coordinators, ensuring rapid patient scheduling, optimal field resource utilization, problem solve, exceptional customer service, and data-driven decision-making.
If you are a strong communicator, operational problem solver, and passionate about building high-performing teams that deliver measurable results, we want to hear from you.


Key Responsibilities
What You’ll Do:

  • Lead the Team: Manage, mentor, and develop a team of Scheduling & Referral Coordinators to achieve performance goals.
  • Drive Operational Excellence: Ensure referrals are reviewed, accepted, and scheduled within strict timeframes (goal: within 1 hour).
  • Accountability & Management: Head a National team Scheduling and Referral Coordinators to ensure all visits are scheduled within 24 hours of receipt, and for patients actively receiving care, their visits are scheduled within 7 days of last visit. Hold staff accountable to key Service Level Agreements (SLAs).
  • Optimize Resources: Monitor and adjust schedules daily to maximize field staff productivity and minimize travel inefficiencies.
  • Problem-Solve in Real Time: Provide guidance to coordinators to resolve day-of issues, delays, or staffing shortages quickly and effectively.
  • Data-Driven Management: Track KPIs including referral-to-scheduling time, field staff utilization, patient acceptance rates, and scheduling accuracy. Use insights to drive process improvements. Be able to review raw data received in Excel and extract insights from the data through Pivot Tables or other means of analysis.
  • Customer Experience Oversight: Ensure coordinators deliver a consistent, professional, and persuasive experience to patients and referral sources. Be able to articulate status updates to internal customers and external organizations. Synthesize information in a meaningful way for our customers.
  • Cross-Department Collaboration: Partner with clinical leadership, operations, and supply chain teams to align scheduling with capacity, supply availability, and patient needs.
  • Process Improvement: Standardize scheduling workflows, implement best practices, and identify technology enhancements.

Skills, Knowledge and Expertise
What We’re Looking For:

  • 3–5+ years of experience in healthcare scheduling, operations, or coordination, with at least 2 years in a supervisory or management role.
  • Proven ability to lead and motivate teams in a fast-paced, high-volume environment.
  • Strong analytical skills with the ability to interpret data and make informed operational decisions. Ability to manage Excel and create Pivot tables as needed.
  • Exceptional communication skills, with the ability to handle both patient-facing and referral source communications.
  • Proficiency with scheduling software, mapping tools, and reporting systems.
  • Experience in home health, hospice, wound care, or similar healthcare settings preferred.

Benefits
Competitive compensation
Robust health benefits package including premium health, dental and vision insurance. FSA, HSA
Company sponsored Short and Long Term disability
Company Sponsored Life Insurance
401k plan with generous company match
Generous PTO policy with paid holidays and sick leave
 
Ready to join a passionate team and make a difference in healthcare? We want to hear from you!