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Services Manager Jobs in Rochester, NY (NOW HIRING)

Byrne Dairy & Deli - Food Service Manager - Full Time Benefits Including Paid Vacation Scoop Up Success with Byrne Dairy & Deli : Where Fresh Opportunities Are Always on the Menu! Sonbyrne Sales, Inc ...

Byrne Dairy & Deli - Food Service Manager - Full Time Benefits Including Paid Vacation Scoop Up Success with Byrne Dairy & Deli : Where Fresh Opportunities Are Always on the Menu! Sonbyrne Sales, Inc ...

Byrne Dairy & Deli - Food Service Manager - Full Time Benefits Including Paid Vacation Scoop Up Success with Byrne Dairy & Deli : Where Fresh Opportunities Are Always on the Menu! Sonbyrne Sales, Inc ...

Byrne Dairy & Deli - Food Service Manager - Full Time Benefits Including Paid Vacation Scoop Up Success with Byrne Dairy & Deli : Where Fresh Opportunities Are Always on the Menu! Sonbyrne Sales, Inc ...

Byrne Dairy & Deli - Food Service Manager - Full Time Benefits Including Paid Vacation Scoop Up Success with Byrne Dairy & Deli : Where Fresh Opportunities Are Always on the Menu! Sonbyrne Sales, Inc ...

Byrne Dairy & Deli - Food Service Manager - Full Time Benefits Including Paid Vacation Scoop Up Success with Byrne Dairy & Deli : Where Fresh Opportunities Are Always on the Menu! Sonbyrne Sales, Inc ...

Byrne Dairy & Deli - Food Service Manager - Full Time Benefits Including Paid Vacation Scoop Up Success with Byrne Dairy & Deli : Where Fresh Opportunities Are Always on the Menu! Sonbyrne Sales, Inc ...

Byrne Dairy & Deli - Food Service Manager - Full Time Benefits Including Paid Vacation Scoop Up Success with Byrne Dairy & Deli : Where Fresh Opportunities Are Always on the Menu! Sonbyrne Sales, Inc ...

Byrne Dairy & Deli - Food Service Manager - Full Time Benefits Including Paid Vacation Scoop Up Success with Byrne Dairy & Deli : Where Fresh Opportunities Are Always on the Menu! Sonbyrne Sales, Inc ...

Byrne Dairy & Deli - Food Service Manager - Full Time Benefits Including Paid Vacation Scoop Up Success with Byrne Dairy & Deli : Where Fresh Opportunities Are Always on the Menu! Sonbyrne Sales, Inc ...

Byrne Dairy & Deli - Food Service Manager - Full Time Benefits Including Paid Vacation Scoop Up Success with Byrne Dairy & Deli : Where Fresh Opportunities Are Always on the Menu! Sonbyrne Sales, Inc ...

Byrne Dairy & Deli - Food Service Manager - Full Time Benefits Including Paid Vacation Scoop Up Success with Byrne Dairy & Deli : Where Fresh Opportunities Are Always on the Menu! Sonbyrne Sales, Inc ...

Showing results 21-40

Services Manager information

See Rochester, NY salary details

$27.1K

$80.6K

$135.7K

How much do services manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for services manager in Rochester, NY is $80,588.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,300.00 and $114,900.00 per year, depending on experience, location, and employer.

What is a services manager?

Services Managers are professionals responsible for overseeing the delivery, quality, and efficiency of services provided by a company or organization. They manage teams, coordinate operations, and ensure customer satisfaction by maintaining high service standards. Their role often includes setting goals, monitoring performance, resolving issues, and implementing improvements to optimize service delivery and client experience.

What are the key skills and qualifications needed to thrive as a services manager?

To thrive as a Services Manager, you need expertise in operations management, customer service, and team leadership, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems, scheduling software, and industry-specific tools is typically required. Strong communication, problem-solving, and organizational skills help you motivate teams and resolve client issues effectively. These abilities are crucial for ensuring service quality, client satisfaction, and efficient team performance in a competitive environment.

How does a services manager typically collaborate with other departments to ensure seamless client experiences?

As a Services Manager, collaboration with other departments—such as sales, operations, and customer support—is a key part of the role. You’ll regularly coordinate with these teams to align on client expectations, resolve issues efficiently, and implement service improvements. Effective communication and cross-functional meetings are often used to share updates and address challenges proactively. This collaborative environment helps ensure that the client receives consistent, high-quality service throughout their engagement with the company.

What is the difference between Services Manager vs Customer Service Supervisor?

AspectServices ManagerCustomer Service Supervisor
Required CredentialsBachelor's degree in business, management, or related field; experience in service deliveryHigh school diploma or equivalent; experience in customer service roles
Work EnvironmentOversees multiple service teams, manages operations, and develops strategiesSupervises customer service staff, handles escalations, and ensures customer satisfaction
Employer & Industry UsageCommon in service industries like IT, healthcare, and hospitalityFound in retail, call centers, and hospitality sectors

The Services Manager typically has a broader strategic role, overseeing multiple teams and service processes, while the Customer Service Supervisor focuses on direct team supervision and customer interactions. Both roles require strong communication skills, but the Services Manager often requires more management experience and higher education credentials.

Is a services manager a stressful job?

A services manager role can be stressful due to responsibilities such as overseeing customer satisfaction, managing teams, and meeting performance targets. The level of stress varies depending on the industry, company size, and individual workload, but strong organizational and communication skills help manage job pressures effectively.

What are the most commonly searched types of Services jobs in Rochester, NY?

The most popular types of Services jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Services Manager jobs?

Cities near Rochester, NY with the most Services Manager job openings:

Infographic showing various Services Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $80,437 per year, or $38.7 per hour.

Food Service Manager

Palmyra, NY • On-site

Byrne Dairy and Deli
501 - 1,000 employees

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago


Key responsibilities

  • Oversee all aspects of the food service department, including daily operations, food quality, safety, sanitation, and inventory management.

  • Train, motivate, and develop foodservice employees to ensure excellent customer service and compliance with company policies and regulations.

  • Ensure proper storage, preparation, and serving of food items according to recipes and safety standards.


Job description

Description:
Byrne Dairy & Deli - Food Service Manager - Full Time
Benefits Including Paid Vacation
Scoop Up Success with Byrne Dairy & Deli : Where Fresh Opportunities Are Always on the Menu!
Sonbyrne Sales, Inc. / Byrne Dairy & Deli a local growing, family-owned company is actively seeking a Food Service Manager. We offer competitive salary and great benefits. We are dedicated to creating a work environment where employees do their best work and deeply committed to advancing our employees.
Purpose of Position
Manages the entire foodservice program in a single Byrne Dairy and Deli store according to company policies, procedures, and federal/state requirements. Provides leadership, support, and guidance to ensure that food quality standards, inventory levels, food safety guidelines and customer service expectations are met. Ensures that the food offered to customers is of superior quality. Maintains excellent relationships with all employees. Promotes professional growth and development of the entire team. In addition, the foodservice manager will foster strong inter-departmental relations and integrate the foodservice department with the store.
Job Responsibilities
As a Food Service Manager, it will be up to you to create and build upon a positive and family-oriented culture and a profitable retail business environment, with the overall goal of helping us to continue to grow a successful organization. From overseeing food service department and employee development to ensuring that the food service department is kept clean, you will take a direct and active role in all aspects of the day-to-day operations of the food service department.
The list below contains tasks that are typically associated with the job. It is not all-inclusive and may vary.
  • Ensuring customer loyalty by providing exceptional customer service, responding to customer's questions, and resolving their problems and needs in a friendly, accurate and timely manner.
  • Ensures that all federal, state and company regulations and standards for product freshness, safety, refrigeration, and sanitation are met.
  • Ensures that food items are stored in a safe and hazard free environment.
  • Ensure that all food items are prepared and served according to recipe cards.
  • Always provides excellent customer service.
  • Properly place product orders for foodservice department
  • Accurately complete weekly and end of month foodservice inventory
  • Train, motivate and develop foodservice employees.
  • Upkeep of all foodservice equipment including cleaning of ice cream machines.
  • Perform other functions that may be assigned by Store Manager or District Manager

Job Requirements
As a Food Service Manager, you must be the type of motivated and positive individual who enjoys rolling up your sleeves and doing whatever it takes to get the job done. You must also be highly organized and detail-oriented with strong analytic and prioritization skills. It is also important that you display excellent verbal and written communication, interpersonal and customer-service skills. Food Service Managers work a minimum of 45 hours weekly.
  • High School Diploma
  • Minimum 1 year food service management experience
  • Minimum 2 years' experience working in food service industry.
  • Enter, transcribe, record, store or maintain information in either written or electronic form.
  • Able to handle responsibility for ensuring proper presentation, portion control and maintenance of proper serving temperatures.
  • Required to perform duties inside cooler and freezer.
  • Supervise others by assigning/directing work, conducting employee evaluations, staff training and development, taking appropriate disciplinary/corrective actions. Develop and/or implement new and current policies/procedures/standards and/or rules/regulations.

Physical Demands
While performing the duties of this job, the employee is regularly required to stand and walk. The employee is occasionally required to climb or balance on a ladder and stoop, kneel, or crouch when stocking and cleaning shelves. The employee must be able to lift and/or move up to 50 pounds. The employee must be able to work in varying temperatures. Working in coolers and freezers.
Benefits
As a Food Service Manager with Byrne Dairy & Deli, you will be part of an established and respected family-owned company with one of the region's most recognized and popular brands. We will provide you with comprehensive online and hands-on training to prepare you for your role plus ongoing product and professional training to ensure your continued success with Byrne Dairy & Deli. Our commitment to promoting from within means that there is also plenty of room for advancement in our organization, with opportunities to move into management roles at the district level and beyond. Your hard work and professional dedication will be rewarded with a competitive compensation package that includes benefits.
Your benefits will include:
  • Medical, dental and vision coverage
  • Advanced Scheduling
  • 401(k)
  • Paid vacation
  • Paid sick leave
  • Scholarships
  • Employee recognition program

Estimated Salary: $52,000-55,000 annually
Employers Disclaimer
  • All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
  • This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. Furthermore, the company reserves the right to add to or revise an employee's job duties at any time at its sole discretion.
  • This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.